Volunteer Team-Builder and Donation Drive Resource Guide

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Volunteer Team-Builder and Donation Drive Resource Guide See what s inside: Checklists Project Guidelines Required Sign-In Form Volunteer Team-Builder Event Information Template Page 1 of 7 rev. 03/30/17

The CarMax Foundation is committed to helping you plan and execute a rewarding, meaningful experience for your team of Associates. We ve prepared this guide to make it easy for you to successfully coordinate a volunteer activity and ensure your community organization receives the donation from the CarMax Cares Volunteer Grants Program. As the Volunteer Project Coordinator (VPC), you are responsible for coordinating the activity from start to finish. You also serve as a liaison between CarMax, The CarMax Foundation, and your community organization. If you haven t yet chosen your volunteer project, The Foundation is available to help you find resources, organizations, and activities that fit your needs. Acceptable volunteer activities include building repairs and painting, sorting items at a food pantry, and reading to seniors or children. Acceptable donation drives collect blood, food, toys, and clothing. Please contact us if you have any questions. We look forward to working with you and your team! Sincerely, Chasity Miller The CarMax Foundation kmxfoundation@carmax.com (804) 747-0422 Page 2 of 7 rev. 03/30/17

Volunteer Events Checklist 1. Partner with your manager and team to come up with a list of local non-profit organizations, potential volunteer projects, and date options 2. Once an organization has been chosen, contact the non-profit to: Introduce yourself Get contact information Confirm the organization is a 501(c)(3) and get its Tax ID number Discuss specific volunteer opportunities that would be appropriate for the date chosen and your team s number of volunteers and interests Determine necessary supplies Note: Volunteer events on CarMax property must be conducted by CarMax Associates only. Representatives of a non-profit organization are not permitted to be present on CarMax property to conduct or assist with volunteer events. 3. At least two weeks prior to the volunteer activity, complete the Volunteer Team-Builder Application online in the Associate Giving Portal (foundation.carmax.com) 4. Communicate all event details to your team and use only the Volunteer Team-Builder Event Information template provided in this packet if you re posting information about the event. Include the following: Date, time, and length of project Location and directions Photographer assignment(s) Appropriate attire (see page 5 for CarMax Cares t-shirt information) 5. Take the Volunteer Team-Builder Sign-in Sheet to the event Have Associates and their guests sign the sheet as it serves as a waiver 6. Go over the agenda for the day (this can be done by you or the non-profit representative) Include the location of restrooms, snacks, water, etc. for volunteers Introduce other non-profit representatives volunteers will work with Schedule time to clean up after your project 7. Two days after your event, complete the post event confirmation in the Associate Giving Portal (foundation.carmax.com) and upload the sign in sheet. Email up to two photos with captions (names and titles) to whats_new@carmax.com Once The CarMax Foundation has received your application and sign-in sheet, we will email the non-profit contact to apply for the Volunteer Grant. All types of volunteer activities should be shared with The CarMax Foundation through the online Associate Giving Portal. Page 3 of 7 rev. 03/30/17

Donation/Blood Drives Checklist 1. Review the CarMax Cares Donation Drives Policy on The CarMax World 2. Be sure your location does not exceed three (3) donation drives per 12-month period Note: Only One (1) of the drives may be a blood drive 3. Discuss a donation drive with your manager and team to see: What local organization Associates would like to support Whenever possible, please partner with CarMax's National Disaster Partner, the American Red Cross, for your blood drive needs. What items Associates would like to collect What is a reasonable collection goal for your drive 4. Contact the non-profit to: Discuss what items they need Confirm the organization is a 501(c)(3) and get its Tax ID number Determine a start and finish date for the drive Discuss how to handle pick-up or delivery of the donations 5. At least two weeks before the drive begins, complete the Volunteer Team-Builder and Donation Drive Application online in the Associate Giving Portal (foundation.carmax.com). 6. Set up a collection site in a non-customer area (e.g., the break room) using the signage template in this packet 7. Take photos of the donation drive s progress 8. Complete the post event confirmation online in the Associate Giving Portal (foundation.carmax.com) Include drive details, why you chose the organization, and how much was collected Email up to two photos with captions (names and titles) to whats_new@carmax.com Once The CarMax Foundation has received the application and post event confirmation, we will email the non-profit contact to apply for the Volunteer Grant. Important Notes: Donation drives on CarMax property must be conducted by CarMax Associates only. Except for blood drives, representatives of a non-profit organization are not permitted to be present on CarMax property to conduct or assist with donation drives. Blood drives must be held in a mobile unit not the store. Review the Hosting Blood Drives Policy on The CarMax World. If a team of five or more Associates delivers the donated items and completes an additional volunteer project (e.g., sorting items at the food bank or organizing clothing at a homeless shelter), this can be considered an additional volunteer project. Once the paperwork for the Volunteer Team-Builder is completed, the organization is eligible for two grants. Page 4 of 7 rev. 03/30/17

Project Guidelines All volunteer and donation drive activities should be shared with The CarMax Foundation The beneficiary organization must be a verifiable, IRS-designated 501(c)(3) public charity located in the United States A store or department manager must approve project applications before submission to The CarMax Foundation Locations may not host more than three (3) donation drives per 12 months, only one of which may be a blood drive Volunteer Team-Builders must have a minimum of five (5) CarMax Associates as participants and should volunteer for at least 1.5 hours The grant check is processed after the completion of the project or drive is verified. Grants are awarded in the following amounts: - $500 for eligible donation drives (excludes blood drives) or when 5-24 Associates volunteer (see below for runs and walks) - $1,000 when five or more Associates participate in a run or walk benefiting an eligible non-profit - $1,000 when 25 or more Associates volunteer - Most grants are doubled for activities taking place in June in celebration of CarMax Cares Month Generally, the following types of projects don t fall within CarMax guidelines: - Events or donation drives that solicit financial contributions - Projects strictly serving religious, political, or fraternal initiatives - Projects that advocate, support, or practice unlawful discrimination based on race, religion, color, creed, sex, age, or national origin - Organizations that might in any way pose a conflict with CarMax Inc. s mission, goals, programs, or products - Fraternal, athletic, or social clubs - Labor and political organizations or campaigns Attire CarMax Associates are asked to wear CarMax Cares t-shirts during volunteer projects when possible. - They are available on The CarMax World and should be ordered at least two weeks before the project - Please remember The CarMax Foundation cannot purchase these or reimburse you for them Communication Be sure to keep your co-workers and the non-profit representative up-to-date about the specific project; a site visit may be necessary to determine bathroom locations, parking availability, and photograph restrictions Please remind your non-profit contact not to solicit donations or additional volunteer services during the project; it is a violation of the CarMax Solicitation Policy Consider meeting with volunteers a day or two before the event to discuss: - Mission of the organization - Nature and value of the project - Skills/tasks needed - Project time frame (arrival and expected completion) - Transportation options and directions - Specific work assignments - Appropriate attire - Refreshments Entry Fees, Additional Costs, and CarMax Cars Walk, run, or other registration fees cannot be waived by the organization or paid through The CarMax Foundation grant. The CarMax Foundation is unable to pay or reimburse for costs associated with volunteer projects, including event entry fees, snacks, supplies, etc. CarMax cars are not to be used in the execution of or participation in volunteer projects. Please contact The CarMax Foundation if you have questions. Safety Because various liabilities are associated with volunteer projects, be sure to determine: - Possible risks, including waivers that might be required - Special training or particular skills needed to complete the project - Clear understanding of scope and possible impact on volunteers with special needs If an incident occurs, notify Loss Prevention and your LGM as soon as it is safe to do so. Public Relations and Internal Communications Volunteer projects are key opportunities to promote CarMax s commitment to our communities. Here are some things to consider: - Designate a photographer and email two or three photos to whats_new@carmax.com. - Please be sure to review CarMax's One Voice Policy Use your best judgment. If you question the project safety, discuss your concerns with The CarMax Foundation at (804) 747-0422 or kmxfoundation@carmax.com. It may be necessary to find a different project. Page 5 of 7 rev. 03/30/17

Volunteer Team-Builder Sign-In Sheet Project Date: Start Time: End Time: Volunteer Project Coordinator Name: By signing this form, I grant permission to CarMax and the sponsoring or benefiting organization to use any photographs, film, or videos of me in accounts of this event. Name (please print) Associate ID # Store Number Signature Please upload the signed form in the Associate Giving Portal (foundation.carmax.com) two days after your event and complete the post event confirmation. The non-profit is not eligible for the Volunteer Grant until this form is submitted. Page 6 of 7 rev. 03/30/17

Volunteer Team-Builder Event Information Organization name: [Name Here] Mission of organization: [Statement here] Date: [date] Start Time: [time] End Time: [time] Project Description: [List of items needed or tasks to be performed] Other details: [attire, directions, location] Participants (please print): Contact: [this is the information for the CarMax Associate coordinating the activity] Page 7 of 7 rev. 03/30/17