West Midlands Ambulance Service, supported by the College of Paramedics presents. 2nd National Ambulance Service Patient Safety Conference.

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West Midlands Ambulance Service, supported by the College of Paramedics presents 2nd National Ambulance Service Patient Safety Conference Programme Wednesday 11th September Villa Park Conference Centre, Birmingham

WELCOME After the success of last year s conference it gives me great pleasure to welcome you all to the 2nd National Ambulance Service Patient Safety Conference hosted by West Midlands Ambulance Service NHS Trust in partnership with the College of Paramedics. This conference is aimed at addressing some of the learning points identified from within ambulance services and from external reports such as the final Robert Francis report into Mid Staffordshire NHS Foundation Trust and Professor Don Berwick s subsequent NHS Review. Often in difficult and challenging circumstances ambulance services throughout the country successfully provide high quality services and care for their patients. Whilst we appreciate the reality of providing pre-hospital care comes with inherent risks the safety of patients must always remain everyone s highest priority. I hope that today s various workshops and seminars provide you with inspiration to continue to improve the way ambulance services deliver care and treatment to patients. I would like to thank all those that have supported the event, in particular the specialists / experts that have volunteered their time and knowledge and hope you enjoy the day. Dr Anthony C. Marsh SBStJ DSci (Hon) MBA MSc FASI Chief Executive Officer West Midlands Ambulance Service NHS Foundation Trust Chairman Association of Ambulance Chief Executives KEY EVENT INFORMATION The event has been designed to provide you with a varied choice of activities so you can attend whichever breakout session best suits your needs. There is limited capacity in some rooms, and as such seating will be offered on a first come first served basis. The event programme centres around the Holte Suite, where morning and afternoon speakers will present. Lunch will also be provided in the Holte suite. There are morning and afternoon breakout sessions where the choice really begins. Simply familiarise yourself with the breakout rooms and move between these at your leisure. Please be aware that there may be lectures being undertaken and should you wish to attend one of these you are advised to ensure you arrive early and be seated for everyone s comfort and safety. There are 4 main breakout rooms: 1. Lecture Room 2. Master-class Room 3. Debate Room 4. Resuscitation Room Refreshments will be available throughout the day in the 1982 lounge, feel free to help yourselves. Drinks can be taken with you into one of the breakout rooms, however please arrive in good time and be seated 5 minutes prior to the session beginning. Please note the breakout rooms will not be open during the main presentations and during lunch. We hope you enjoy the event.. Patient safety should be the ever-present concern of every person working in or affecting NHS-funded care. The quality of patient care should come before all other considerations in the leadership and conduct of the NHS, and patient safety is the keystone dimension of quality. Berwick (2013)

EVENT PROGRAMME TIME CONTENT ROOM 08:15-09:15 Arrival, registration and coffee 09:15-09:40 09:40-10:10 Welcome and Introduction Dr Anthony C. Marsh SBStJ DSci (Hon) MBA MSc FASI Chief Executive Officer West Midlands Ambulance Service NHS Foundation Trust Chairman Association of Ambulance Chief Executives "From Wooden Wheels and Ginger Beer: Understanding the Duty of Care" Mr Jonathan Bracken Health Care Professions Council Chief Legal Counsel 10:10-10:30 Morning refreshments The 1982 Suite 10:30-12:30 Breakout sessions - Seminar Lounge - Master-class Room - Debate Room - Resuscitation Room Refer to breakout programme overleaf 12:30-13:45 Lunch The 1982 Suite 13:45-15:15 Breakout sessions - Seminar Lounge - Master-class Room - Debate Room - Resuscitation Room Refer to breakout programme overleaf 15:15-15:35 Afternoon refreshments 15:35-16:00 16:00-16:15 The Press as the Patient Advocate Michele Paduano BBC Midlands Today's Health Correspondent Closing address & Prize Draw Sir Graham Meldrum OBE, OStJ Chairman West Midlands Ambulance Service NHS Foundation Trust

Time Breakout Rooms Notes Seminar Lounge Master class & Workshop Debate Room Resuscitation Room Breakout Session 1 10:30-11:00 (Debate times as listed) Breakout Session 2 11:15-11:45 (Debate times as listed) How can collaborative working improve pre-hospital stroke care? What s Informatics got to do with Patient safety? Managing Obstetric Emergencies Session 1 Normal Delivery and Breech Birth Managing Obstetric Emergencies Session 2 Shoulder Dystocia 10:30-11:15 If it s not written down it didn t happen - how true is that statement? Traumatic Cardiac Bariatric Cardiac Breakout Session 3 12:00-12:30 (Debate times as listed) Safety netting during pre-hospital sedation Neonatal Emergencies 11:45 12:30 Section 136 on the frontline Maternal Cardiac Breakout Session 4 Extrication Bariatric Patients Intraosseous Access: EZ- IO Master class Is it a failure of duty of care or manslaughter? Therapeutic Hypothermia during Cardiac : Practical use of Rhinochill Breakout Session 5 Emergency Care Handover (ECHO study) Airway Management Masterclass Non conveyance risk v the benefit? Paediatric Cardiac

SEMINAR LOUNGE IN THE SKY LOUNGE WHAT S ON IN THE SEMINAR LOUNGE? 10:30-11:00 How can collaborative working improve pre-hospital stroke care? Dr James Sheppard University of Birmingham 11:15-11:45 What s Informatics got to do with Patient Safety? David Davies - Clinical Informatics Advisor, NHS England 12:00-12:30 Safety netting during pre-hospital sedation Andy Thurgood Immediate Care Practitioner, MARS Basics & WM CARE Team Extrication Bariatric Patients Graham Forman Ergonomist, Scottish Ambulance Service Emergency Care Handover (ECHO) study Dr Mark Sujan Associate Professor Warwick Medical School MASTER CLASS & WORKSHOP ROOM IN THE DIRECTORS SUITE WHAT S ON IN THE MASTER CLASS & WORKSHOP ROOM? Managing Obstetric Emergencies Session 1 Normal Delivery and Breech Birth 10:30-11:00 Dr Roger Neuberg, Miriam Abdullah, Linda Birnie Advanced Life Support in Obstetrics Group Managing Obstetric Emergencies Session 2 Shoulder Dystocia 11:15-11:45 Dr Roger Neuberg, Miriam Abdullah, Linda Birnie Advanced Life Support in Obstetrics Group Neonatal Emergencies 12:00-12:30 Jackie Harrison Nurse Consultant, Neonatal Transfer Service, Birmingham Children s Hospital NHS Foundation Trust Intraosseous Access: EZ-IO Master class Vidacare Airway Management Master class Dr Nick Crombie Consultant Anaesthetist, University Hospital Birmingham, Midlands Air Ambulance Clinical Lead, West Midlands Ambulance Service MERIT Team

DEBATE ROOM IN THE 1874 SUITE WHAT S ON IN THE DEBATE ROOM? "If it's not written down it didn't happen - how true is that statement? 10:30-11:15 Mr Jonathan Bracken - Health Care Professions Council, Chief Legal Counsel Section 136 on the frontline Mental Health / Duty of Care Chief Inspector Sean Russell West Midlands Police, Inspector Mike Brown West Midlands 11:45-12:30 Police, Richard Clarke Lead Nurse, Olceaster Unit, Rob Cole Mental Health Lead, West Midlands Ambulance Service Is it a failure of duty of care or manslaughter? Chief Inspector Sean Russell West Midlands Police, Rob Cole Mental Health Lead, West Midlands Ambulance Service, Legal Experts Duncan Astill & Katrina Mc Crory - Mills and Reeves LLP Non conveyance risk v the benefit? Dr Jonathan Leach RESUSCITATION ROOM IN THE HOLTE SUITE WHAT S ON IN RESUSCITATION ROOM? Traumatic Cardiac 10:30-11:00 Dr Nick Crombie - Consultant Anaesthetist, University Hospital Birmingham, Midlands Air Ambulance Clinical Lead, West Midlands Ambulance Service MERIT Team Bariatric Cardiac 11:15-11:45 Dr Abigail Hine Registrar Anaesthetist, Heart of England NHS Foundation Trust, Society for Obesity and Bariatric Anaesthesia Maternal Cardiac 12:00-12:30 Dr James Geoghegan- Consultant Anaesthetist, University Hospital Birmingham, Managing Obstetric Emergencies and Trauma (MOET) Instructor Therapeutic Hypothermia During Cardiac : Practical Use of Rhinochill Mark Glencorse Benechill International Paediatric Cardiac Andy Thurgood - Immediate Care Practitioner, MARS Basics & WM CARE Team

Meetings (members only please) 10:15 13:00 National Ambulance Safety Group (Tea & Coffee provided in the meeting room) Directors Box 23 National Ambulance IP&C Group (Lunch provided in the meeting room) Directors Box 25 13:00 Quality Governance and Risk Directors Group (Lunch provided in the meeting room) Directors Box 22 VENUE MAP Key Ground Floor 1 st Floor 2 nd Floor 3 rd Floor External Stairs Internal Stairs 1. 2. McGregors 3. Trinity Suite 4. 82 Lounge 5. Directors Suite 6. Directors Boxes 22, 23, 25 7. 1874 Suite 8. Sky Lounge Ensure that on your return to The Holte Suite at 15:15 you add your name badges to the prize draw for your chance to win one of our kindly donated prizes such as family days out, hotel stays or 100 M&S vouchers