INVITATION TO BID Kent District Library (KDL) is issuing an Invitation to Bid (ITB) for Internet Access Services ITB Number: 18-1050-ITB-ER05 Bidder will deliver personally or by any mail or courier services four (4) printed copies and one (1) electronic copy of the ITB by 10:oo a.m. (EST) on Tuesday, March 6, 2018 to the following address: Kent District Library Service Center 814 West River Center Dr. NE Comstock Park, Michigan 49321 Questions regarding this invitation should be directed to: Information Technology Director Email: kstevens@kdl.org COMPLETE AND RETURN WITH BID Company Name: E-Mail Address: (Please print or type company name) Phone No.: FAX No.: Address City Zip (Name of Authorized Agent) Title: Signature: Date: Makes a firm offer that is not revocable within one hundred twenty (120) days after response deadline. NOTE: ALL BIDS ARE SUBJECT TO THE TERMS AND CONDITIONS HEREIN. 18-1050-ITB-ER05-Internet Access Services Page 1 of 7
Invitation to Bid for Network Equipment available at http://www.kdl.org/itb Deadline for Q/A Submissions Deadline for Bid Submissions Time Table Thursday, January 25, 2018 Friday, February 2, 2018 10:00 a.m. EST Tuesday, March 6, 2018 10:00 a.m. EST Section 1: Contact Person Information Technology Director: only by email kstevens@kdl.org Section 2: Introduction and Instructions to Supplier A. Notice is hereby given that Kent District Library (KDL) invites bids (ITB s) for Internet Access Services containing the specifications shown in Section 3: Technical Specifications-Scope of Services below. B. Payment terms are Net 30 days after receipt of equipment and or services. C. KDL is exempt from State of Michigan sales tax as a District Library. KDL is exempt from Federal tax under section 501 (c) (3) of the Internal Revenue Code as a public charity. D. Kent District Library reserves the right to award or reject bids in part or in whole and on any basis it deems in the best interest of the Library. E. Any bids must be received in their entirety by the deadline. F. Any bids received after the deadline will not be considered. Section 3: Technical Specifications-Scope of Services KDL is seeking proposals for an Internet Service Provider for Internet Access services to support administrative and patron services at the branch libraries as listed in the table below. All options would include: A minimum 99.9 % uptime SLA. Our ideal ISP would have a completely open policy to Net Neutrality (e.g. no blocking, no throttling, no fees to access content to KDL, no fees to have content 18-1050-ITB-ER05-Internet Access Services Page 2 of 7
provided by any content provider, etc.) However, we are open to considering your position on Net Neutrality, so to help us understand, please provide a detailed explanation of how your organization is approaching this topic currently and what is planned in the next 12 months. KDL is seeking a range of bandwidth options. Bidders are to provide incremental pricing for bandwidth levels as recommended by the provider within the minimum and maximum levels proposed. KDL will reserve the right to upgrade or downgrade bandwidth during the life of the contract. A. Wireless Option (Microwave, 4G, Point to Point, etc.) 1. If KDL goes with a wireless option we would like to have the following speeds minimum. 40Mbps Download (or higher) 7 Mbps Upload (or higher) 2. Bidders are to provide incremental pricing up to 500 Mbps download in order for KDL to determine the most cost effective solution. 3. KDL would like the possible options for a wireless solution. One year contract with option to renew at the same cost for up to 4 more years after the first year (total of 5 years). Pre-Paid option Month to month option B. Hard Wire Option (DSL, Cable Modem, Fiber, T1, Etc.) 1. If KDL goes with a hard wire option we would like to have the following speeds minimum. 100MB Download (or higher) 7 MB Upload (or higher) 2. Bidders are to provide incremental pricing up to 500 Mbps download in order for KDL to determine the most cost effective solution. 3. KDL would like a one year contract with option to renew at the same cost for up to 4 more years after the first year (total of 5 years). LIBRARY LOCATIONS MAIN BRANCH: Entity Name KENT DISTRICT LIBRARY SERVICE CENTER Primary Street 814 WEST RIVER CENTER DR. NE Primary City COMSTOCK PARK Primary Zip 49321 Entity Category NIF 18-1050-ITB-ER05-Internet Access Services Page 3 of 7
The table below specifies the locations for Internet Access services: Entity Name ALPINE BRANCH LIBRARY Primary Street 5255 ALPINE AVE NW Primary City COMSTOCK PARK Primary Zip 49321 Entity Name ALTO BRANCH LIBRARY Primary Street 6071 LINFIELD AVE Primary City ALTO Primary Zip 49302 Entity Name BYRON TWP BRANCH LIBRARY Primary Street 8191 BYRON CENTER AVE SW Primary City BYRON CENTER Primary Zip 49315 Entity Name CALEDONIA TWP BRANCH LIBRARY Primary Street 6260 92nd St. SE Primary City CALEDONIA Primary Zip 49316 Entity Name CASCADE TWP BRANCH LIBRARY Primary Street 2870 JACKSMITH AVE SE Primary City GRAND RAPIDS Primary Zip 49546 Entity Name COMSTOCK PARK BRANCH LIBRARY Primary Street 3943 W RIVER DR NE Primary City COMSTOCK PARK Primary Zip 49321 18-1050-ITB-ER05-Internet Access Services Page 4 of 7
Entity Name EAST GRAND RAPIDS BRANCH LIBRARY Primary Street 746 LAKESIDE DR SE Primary City EAST GRAND RAPIDS Primary Zip 49506 Entity Name GRANDVILLE BRANCH LIBRARY Primary Street 4055 MAPLE ST SW Primary City GRANDVILLE Primary Zip 49418 Entity Name TYRONE TWP BRANCH LIBRARY Primary Street 43 S MAIN ST Primary City KENT CITY Primary Zip 49330 Entity Name KENTWOOD (RICHARD L. ROOT) BRANCH LIBRARY Primary Street 4950 BRETON SE Primary City KENTWOOD Primary Zip 49508 Entity Name ENGLEHARDT BRANCH LIBRARY Primary Street 200 N MONROE ST Primary City LOWELL Primary Zip 49331 Entity Name PLAINFIELD TWP BRANCH LIBRARY Primary Street 2650 5 MILE RD NE Primary City GRAND RAPIDS Primary Zip 49525 18-1050-ITB-ER05-Internet Access Services Page 5 of 7
Entity Name KRAUSE MEMORIAL BRANCH LIBRARY Primary Street 140 E BRIDGE ST Primary City ROCKFORD Primary Zip 49341 Entity Name NELSON TWP/SAND LAKE BRANCH LIBRARY Primary Street 88 EIGHTH ST Primary City SAND LAKE Primary Zip 49343 Entity Name SPENCER TWP BRANCH LIBRARY Primary Street 14960 MEDDLER AVE Primary City GOWEN Primary Zip 49326 Entity Name GAINES TWP BRANCH LIBRARY Primary Street 421 68TH ST SE Primary City GRAND RAPIDS Primary Zip 49548 Entity Name WALKER BRANCH LIBRARY Primary Street 4293 REMEMBRANCE RD NW Primary City GRAND RAPIDS Primary Zip 49534 Entity Name WYOMING BRANCH LIBRARY Primary Street 3350 MICHAEL AVE SW Primary City WYOMING Primary Zip 49509 18-1050-ITB-ER05-Internet Access Services Page 6 of 7
Section 4: Agreement A. The purchase of the equipment and or services will occur during the July 1, 2018 June 30, 2019 USAC funding year according to USAC requirements. KDL will consider multiyear contracts featuring voluntary annual renewals up to a total length of five years. B. During the agreement the Library reserves the right to change purchase requirements based on adding or closing library branches. C. Our ideal ISP would have a completely open policy to Net Neutrality (e.g. no blocking, no throttling, no fees to access content to KDL, no fees to have content provided by any content provider, etc.) However, we are open to considering your position on Net Neutrality, so to help us understand, please provide a detailed explanation of how your organization is approaching this topic currently and what is planned in the next 12 months. Section 5: Evaluation Bids 5.1 EVALUATION CRITERIA To determine the preferred bidder(s), KDL will rate bids on an overall scale of 0 100% based on the four (4) evaluation factors and a final decision will be made in the best interest of the Library. Table 5.1: Evaluation Criteria Factor Weight Price of the eligible products and services 40% Prior experience/skills, knowledge, resources 25% Fulfills criteria set forth in the Bid 20% Commitment to time table & KDL satisfaction 15% Total 100% 18-1050-ITB-ER05-Internet Access Services Page 7 of 7
Section 6: Bidder s Checklist The following items must be included in the provider s submitted bid. The Library reserves the right to reject bids that are incomplete and do not contain the requested items below: A summarized letter of the provider s bid on the company s letterhead stationery. The letter must be signed by an officer of the company s or a designated agent empowered to bind the firm in the agreement offer. Acceptance or exception to our terms must be noted in the letter.