Workforce Training Program for MA LTPAC and Home Health Care Industries Solicitation No MeHI-02

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Massachusetts ehealth Institute Workforce Training Program for MA LTPAC and Home Health Care Industries Solicitation No. 2015-MeHI-02 Question & Answer Webinar October 27, 2014

Agenda Introduction and Legal Considerations MeHI Overview RFP Overview RFP Application Process Questions 2

Introduction / Presenters Hosts o Laurance Stuntz, Director, MeHI o Katie Green, Project Manager, MeHI o Jennifer Saubermann, Assistant General Counsel Please hold all questions to the end [May type them in] 3

Legal Considerations

Legal Considerations The RFP has been posted to the MassTech, MeHI, & Comm-Buys websites To the extent anything stated/presented here is inconsistent with the RFP, the RFP written documents govern MassTech reserves all rights to amend, modify or otherwise clarify the RFP & any written answers to questions presented 5

Legal Considerations (cont.) Respondents responsibility to check MassTech and/or Comm-Buys websites for addenda/modifications to RFP Please review the RFP carefully o Non-responsive applications will be rejected 6

MassTech Overview The Massachusetts Technology Collaborative (MassTech) was established pursuant to Massachusetts General Laws Chapter 40J. MassTech is an independent authority of the Commonwealth of Massachusetts. MeHI (Massachusetts ehealth Institute) is a non-divisible component of MassTech. MeHI functions as a business division of MassTech 7

MeHI Overview THE INNOVATION INSTITUTE at the MassTech Collaborative MBI MASSACHUSETTS BROADBAND INSTITUTE Tech Hub Collaborative Big Data Consortium Advanced Manufacturing Collaborative Innovation Index Mass Broadband 123 MassVetsAdvisor MeHI is the designated state agency for: Coordinating health care innovation, technology and competitiveness Accelerating the adoption of health information technologies MeHI MASSACHUSETTS ehealth INSTITUTE Interoperable EHR Adoption Connected Communities Meaningful Use Support ehealth Cluster Promoting health IT to improve the safety, quality and efficiency of health care in Massachusetts MeHI is a division of the Massachusetts Technology Collaborative, a public economic development agency Advancing the dissemination of electronic health records systems in all health care provider settings 8

9 MeHI Vision, Mission, Goals

MeHI Initiatives 2014-2015 Connected Communities ehealth Services & Support ehealth equality ehealth Cluster Development Operations & Shared Services CORE VALUES Innovation Insight Collaboration Accountability 10

RFP Overview

Background Ch. 224 of Acts of 2012: o o Requires MeHI to establish a pilot partnership with community colleges or vocational technology schools in the commonwealth to support health information technology curriculum development and workforce development. Established the Health Care Workforce Transformation Fund administered by the Secretary of the Executive Office of Labor and Workforce Development, from which funding for the pilot partnership comes Meetings with stakeholders, research, and a survey of needs in the long-term post-acute care (LTPAC) and home health sectors identified a need for introductory health IT training for entry-level LTPAC and home health care workers 12

Approach Four required components to the training delivered: Health IT curriculum module Train-the-trainer module Delivery of the train-the-trainer module Proposal to directly deliver curriculum to employees 13

Health IT Curriculum Module Focus on 1-2 health IT training topics: o Topics based on respondents research into industry needs o Recommended no more than 8 hours of training o Topics can include: Privacy and Security Networking and Health Information Exchange Health Management Information Systems 14

Train the Trainer Approach Training should include: o Minimum of five MA-based LTPAC and home health care agencies o Trade associations o MeHI Staff May partner with vocational technical school or other organization 15

Deliverables Activities Health IT Curriculum Development Train-the-Trainer Module Development Delivery of Train-the-Trainer Module Direct Curriculum Delivery Proposal Key Deliverables A fully developed and comprehensive health IT curriculum module focused on direct care workers and administrative support staff in the LTPAC and home health care industries A module directed at training select staff from LTPAC and home health care agencies, affiliated trade associations, and MeHI in how to deliver the curriculum A plan to recruit and incentivize LTPAC and home health care agencies to participate in a train-the-trainer pilot program Conducting the train-the-trainer pilot program and a report outlining the pilot program experience and lessons learned Recommendations for best methods to disseminate the curriculum module and on collecting data to analyze the effectiveness of the program. Respondent must collaborate with the Massachusetts Community College Executive Office when creating these recommendations. Proposal to deliver curriculum directly to staff at LTPAC and home health care agencies including: proposed method of delivery; expected number of people to receive training during grant period 16

RFP Application Process and Evaluation Criteria

Timeline Chart Task RFP Posted October 15, 2014 Bidder s Webinar Final Questions Due Final Question & Answer File Posted Electronic Applications Due Sent to proposals@masstech.org Date October 27, 2014 12:00 pm EDT November 7, 2014 5:00 pm EST Anticipated Contract Start Date January 5, 2014 Project Completion Date November 14, 2014 5:00pm EST November 25, 2014@3:00 p.m. EST Determined by respondents 18

Application Components Application packages must include the following documents: o Proposal Narrative (8 page limit) o High Level Work Plan Template Provided o Budget By Task Template Provided o Authorized Applicant s Signature and Acceptance Form o Signed Organizational Approval Letter o Biographical Sketch for Project Director and Key Staff 19

Evaluation Criteria Demonstrated experience in developing and disseminating curriculum modules Prior knowledge and understanding of health IT Familiarity with the LTPAC and home health care sector in Massachusetts Proposed number of people who will receive training through both the train-the-trainer pilot program and direct delivery of the curriculum Quality of the high-level project plan Overall budget for the project 20

RFP Questions?

Questions / Responses Questions may be submitted to by e-mail to proposals@masstech.org All questions must be received by 5:00 p.m. on November 7, 2014 o Submission of questions by e-mail strongly encouraged Review Q&A File (posted on RFP page) prior to submitting questions o Further questions/clarification may be added after the webinars Notification of updates will not be sent Bidder s have responsibility to check website for updates Questions/Responses will be posted by 5:00 p.m. on Nov 14, 2014 o On the MassTech and the Comm-Buys websites 22

Workforce Training Program for MA LTPAC and Home Health Care Industries Solicitation No. 2015-MeHI-02 Thank you