Date: June 2013 Job Title : Floor Coordinator PACU Department : Surgical Unit Location : North Shore Hospital Reporting To : Charge Nurse Manager PACU Direct Reports : Registered Nurses Enrolled Nurses Health Care Assistants Functional Relationships with : Internal Consumers and Consumer families Unit Manager Theatre Services Duty Manager & Bureau Medical teams Theatre Floor Coordinator Day Surgery/Second Stage Recovery/Pre-op Head of Division Nursing/Director of Nursing Intensive Care/High Dependency Unit/Outreach Service Surgical Ward CNM/coordinators Support Services; pharmacy, nutrition, laboratory, clinical engineering, facilities External Perioperative Nursing College Colleagues in other DHB s Purpose : Coordination of staff, patient flow, systems and resources to ensure consistent, efficient service delivery of the highest standard. KEY TASKS EXPECTED OUTCOMES Team management Ensure development of effective team-working across multi-disciplinary team Co-ordinates the team on a rostered shift basis to manage workload inclusive of meal reliefs Performance is managed using clear expectations, coaching, goal setting and feedback Role models exemplary contemporary practice Supports and reinforces the standards expected of the team Co-ordinates the interaction of the unit/team with other internal and external groups Role models a solution focused, positive attitude Waitemata District Health Board -JOB DESCRIPTION - Page 1
KEY TASKS EXPECTED OUTCOMES Demonstrates professionalism and leadership in times of high clinical workload Operational Support Recommends and introduces changes in operational processes to minimise cost and maximize efficiency Allocates staff to patient needs and delegates appropriately to match workload demands Demonstrates effective use of systems to manage the operations of the department as a whole. Ensures rostering delivers safe staffing and skill mix within budgeted resources Is able to provide skilled nursing care for a wide range of clinical needs, role modeling advanced assessment skills and care planning ability. Advocates for the needs of patients and accesses resources for patients and staff Assists with the management of emergencies and complex situations Uses back-up systems appropriately to support unit functioning and maintain a calm environment Customer-focused service Ensures that all staff work in a way which demonstrates commitment to good customer service standards and core values Care is culturally appropriate and sensitive Monitors that staff demonstrate good interpersonal relationships Promotes functional working relationships with other departments and supports personnel Professional standards Monitors that standards are contemporary, evidencebased and complied with Provides peer review and able to challenge behaviour where necessary Participates in staff selection, and staff evaluation Contributes to the development and update of policy and procedures Monitors indicators and trends to ensure that quality is being maintained Resource management Monitors use of resources and recommends approaches that will improve efficiency, effectiveness and appropriateness Uses information technology confidently informing clinical practice Monitors use of equipment and devices and is proactive in escalating replacement requirements Ensure care is appropriately planned, delivered and evaluated to meet the needs of patients and their families Utilisation Review Referrals, admissions and discharges are managed efficiently and effectively Episode of care is managed effectively Interdisciplinary input is co-coordinated to support Waitemata District Health Board -JOB DESCRIPTION - Page 2
KEY TASKS Professional development of staff EXPECTED OUTCOMES patient care needs Discharge planning is managed effectively Level of nursing practice is identified for all staff and mentoring practices ensure safe care delivery Access to education/in-service opportunities are discussed with the Clinical Coach and considered within daily clinical management Participates in education delivery Participates in professional discussions in order to influence development of the profession and services Is up to date with professional issues in order to challenge scope of practice and professional standards Risk Management Follows policies and guidelines designed to prevent harm Promotes a culture that acts against unsafe behaviours and supports healthy relationships Risks are identified on each shift and in the department with remedial action taken to address issues in a prompt manner Incidents are investigated, reported and remedial action taken Ensures that PIMS data is accurate to assist with decision making Assists with decision making and change where variance from acceptable practice is noted, e.g. infection control Health and Safety Recognises individual responsibility for work place health and Safety under the Health and Safety in Employment Act 1992 Company health and safety policies are read and understood and relevant procedures applied to their own work activities Workplace hazards are identified and reported, including self management of hazards where appropriate Can identify and support health and safety representative for area Waitemata District Health Board -JOB DESCRIPTION - Page 3
Behavioural Competencies Adheres to Waitemata District Health Boards 4 Organisational Values of: Every single person matters, whether a patient / client, family member or a staff member We see our work in health as a vocation and more than a job, We are aware of the suffering of these entrusted to our care. We are driven by a desire to relieve that suffering. This philosophy drives our caring approach and means we will strive to do everything we can to relieve suffering and promote wellness. We need to be connected with our community. We need to be connected within our organisation across disciplines and teams. This is to ensure care is seamless and integrated to achieve the best possible health outcomes for our patients/clients and their families. We seek continuous improvement in everything we do. We will become the national leader in health care delivery. Behavioural Competencies Communicates and Works Co-operatively Behaviour Demonstrated Actively looks for ways to collaborate with and assist others to improve the experience of the healthcare workforce, patients & their families and the community & Iwi. Is Committed to Learning Proactively follows up development needs and learning opportunities for oneself and direct reports. Is Transparent Communicates openly and engages widely across the organisation. Enacts agreed decisions with integrity. Is Customer Focused Responds to peoples needs appropriately and with effective results Identifies opportunities for innovation and improvement Works in Partnership to Reduce Inequality in Outcomes Works in a way that: Demonstrates awareness of partnership obligations under the Treaty of Waitangi. Shows sensitivity to cultural complexity in the workforce and patient population. Ensures service provision that does not vary because of peoples personal characteristics. Improves health Work practices show a concern for the promotion of health and well-being for self and others. Prevents Harm Follows policies and guidelines designed to prevent harm. Acts to ensure the safety of themselves and others. VERIFICATION: Employee: Manager: Waitemata District Health Board -JOB DESCRIPTION - Page 4
Date: Review Date: Note: This job description forms part of an individual s contract of employment with WDHB and must be attached to that contract. Waitemata District Health Board -JOB DESCRIPTION - Page 5
PERSON SPECIFICATION POSITION TITLE: Clinical Co-ordinator PACU Minimum Preferred Qualification RCpN, RGON, BA Nursing Post-graduate Certificate in Perioperative Specialty Nursing/ Intensive Care Nursing Experience Registered Nurse with 5 years perioperative/intensive care nursing experience with demonstrated nursing leadership experience at this level Highly proficient clinician in nursing practice including skills, knowledge and ability to provide direction for and evaluate nursing care Ability to demonstrate clinical leadership Demonstrated expertise in setting standards and managing practice to achieve these Coaching Skills Experience in using patient management systems and Microsoft office products Working towards further post graduate/ Masters education Team Management Change Management Skills/Knowledge/ Behaviour Contemporary nursing knowledge and skill in this specialty Dynamic and creative approach to nursing care Excellent communication skills Shows initiative Calm, even, consistent and mature personality A positive nursing identity and ability to act as role model for other nursing staff Good facilitation skills Upholds confidentiality with reputation for integrity and discretion An active listener, has a way of valuing everyone s opinions Supportive, solution based attitude in times of high clinical demand Waitemata District Health Board -JOB DESCRIPTION - Page 6