IETS Engineering Made Simple for DOE Officers : Application in EIA and Enforcement

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IETS Engineering Made Simple for DOE Officers : Application in EIA and Enforcement Certified Environmental Professional in Industrial Effluent Treatment System Inspection (CePIETSI) (Course +Laboratory Session) Certified Environmental Professinal in Palm Oil Mill Effluent Treatment System Inspection (CePPOMI) Certified IETS Notification Reviewer Certified Environmental Professional in Sewage Treatment Plant Inspection (CePSTPI) Certified Environmental Professional in Leatchate Treatment Plant inspection (CePLTPI) 2

WATER QUALITY MANAGEMENT NAME : IETS Engineering Made Simple for DOE Officers - Applications in EIA and Enforcement DATE : 23-27 January 2017 DURATION: 5 days a) To impart the knowledge of the principles of physical chemical treatment processes (PCPs) and biological treatment processes (BPs) for use in the treatment of industrial effluents, sewage, and leachates. b) To utilize the knowledge of the the principles of physical chemical treatment processes (PCPs) and biological treatment processes (BPs) in accomplishing the various tasks of the DOE related to the control of water pollution in Malaysia a) Pollutants and discharge impacts b) Industrial effluent engineering chemistry c) Industrial effluent microbiology d) Overview of IETS e) Biological treatment processes (BPs) f) BP design criteria g) Performance Monitoring of BPs h) Physical chemical treatment processes (PCPs) i) PCP design criteria j) Performance monitoring of PCPs k) Hands on review of Notifications l) Hands on review of EIA Reports (effluent treatment aspects) m) Application in IETS inspections n) Application in addressing pollution complaint cases 20 TARGET GROUP : DOE officers grade C41- C54 Level II PREREQUISITE: None Mr. Zaidi Bin Mohamed @ Awang Water Control & Monitoring Centre EiMAS E-mail: zaidi@doe.gov.my Tel:03-89297697 Ms. Shazana Binti Mohd Ibrahim Assistant Director Water Control & Monitoring Centre EiMAS E-mail: shazana@doe.gov.my Tel:03-89297604 3

WATER QUALITY MANAGEMENT NAME : Certified Environmental Professional in Industrial Effluent Treatment System Inspection (CePIETSI) (Course + Laboratory Session) DATE : 6-15 March 2017 DURATION: 5 + 3 days a) To provide training in conducting inspection of Industrial Effluent Treatment Systems (IETS) b) To impart knowledge and skills to DOE officers on the operation, maintenance and inspection of Industrial Effluent Treatment Systems (IETS) in order to certify them as competent inspectors. a) The IETS Inspector b) Understanding the Standard Operating Procedure c) Characteristic of Industrial Effluent d) Overview of Unit Operation and Unit Processes of Industrial e) of Effluent Treatment Systems (IETS) Biological and Physical Chemical Processes; f) Biological Treatment Process The Working Concepts g) Physical Chemical Treatment Process The Working Concepts h) Inspection of IETS Biological and Physical Chemical Processes i) Sampling j) for Inspection Activity k) Laboratory Session l) Data Analysis and Interpretation m) Inspection record and reporting n) Field Training Report. 20 TARGET GROUP : DOE officers grade C29- C54 Level II PREREQUISITE: None Mr. Zaidi Bin Mohamed @ Awang Water Control & Monitoring Centre EiMAS E-mail: zaidi@doe.gov.my Tel:03-89297697 Ms. Shazana Binti Mohd Ibrahim Assistant Director Water Control & Monitoring Centre EiMAS E-mail: shazana@doe.gov.my Tel:03-89297604 4

WATER QUALITY MANAGEMENT NAME : Certified Environmental Professional in Palm Oil Mill Effluent Treatment System Inspection (CePPOMI) DATE : 3-7 April 2017 DURATION: 5 days a) To provide training in conducting inspection of Palm Oil Mill Effluent Treatment System (POMETS) operation. b) To enhance knowledge and skills of DOE enforcement officers on the operation, maintenance and inspection of Palm Oil Mill Effluent Treatment System (POMETS). a) Regulatory Framework b) Characteristic of POME c) Overview of Unit Operation and Unit Processes of POMETS d) Palm Oil Mill Effluent Treatment Process The Working Concepts e) Inspection of POMETS f) Sampling for Inspection Activity g) Laboratory Session h) Data Analysis and Interpretation i) Inspection record and reporting and 20 TARGET GROUP : DOE officers - grade C29- C54 Level II PREREQUISITE: None Mr. Zaidi Bin Mohamed @ Awang Water Control & Monitoring Centre EiMAS E-mail: zaidi@doe.gov.my Tel:03-89297697 Ms. Shazana Binti Mohd Ibrahim Assistant Director Water Control & Monitoring Centre EiMAS E-mail: shazana@doe.gov.my Tel:03-89297604 5

WATER QUALITY MANAGEMENT NAME : Certified IETS Notification Reviewer DATE : 15-19 May 2017 DURATION: 5 days a) To provide training in reviewing notification submission from Industrial Effluent Treatment Systems (IETS) Consultants; b) To provide an understanding of the fundamental concepts and to develop skills in the design of physical chemical and biological treatment processes based on the Guidance Document on the design and operation of IETS. a) Industrial Effluent Regulation 2009: Regulation 4, 5 and 6 on Notification Requirement b) Understanding the Guidance Document on IETS Design and Operation c) Industrial Effluent Characteristics Study d) Effluent Categories and Treatment Classification e) Material/Mass Balance f) Fundamental theories of PCPs g) Design formulas for PCPs h) Design of PCPs i) Fundamental theories of BPs j) Design formulas for BPs k) Design of BPs l) Hands on Review of Notification 20 TARGET GROUP : DOE officers grade C29- C54 Level II PREREQUISITE: None Mr. Zaidi Bin Mohamed @ Awang Water Control & Monitoring Centre EiMAS E-mail: zaidi@doe.gov.my Tel:03-89297697 Ms. Shazana Binti Mohd Ibrahim Assistant Director Water Control & Monitoring Centre EiMAS E-mail: shazana@doe.gov.my Tel:03-89297604 6

WATER QUALITY MANAGEMENT NAME : Certified Environmental Professional In Sewage Treatment Plant Inspection (CePSTPI) DATE : 24-28 July 2017 DURATION: 5 days a) To provide training in conducting inspection of Sewage Treatment Plant (STP) Inspection b) To enhance knowledge and skills to DOE officers on the operation, maintenance and inspection of Sewage Treatment Plant (STP) in order to certify them as a competent inspector a) The STP Inspector b) Understanding the Standard Operating Procedures c) Characteristic of STP d) Overview of Unit Operation and Unit Processes of Sewage Treatment Plant (STP) Biological & Physical Processes; e) Biological Treatment Process The Working Concepts f) Physical Treatment Process The Working Concepts g) Inspection of STP Biological and Physical Processes; h) Sampling for Inspection Activity i) Laboratory Session j) Data Analysis and Interpretation k) Inspection record and reporting; and l) Field Training Report. 20 TARGET GROUP : DOE officers grade C29- C54 Level II PREREQUISITE: None Mr. Zaidi Bin Mohamed @ Awang Water Control & Monitoring Centre EiMAS E-mail: zaidi@doe.gov.my Tel:03-89297697 Ms. Shazana Binti Mohd Ibrahim Assistant Director Water Control & Monitoring Centre EiMAS E-mail: shazana@doe.gov.my Tel:03-89297604 7

WATER QUALITY MANAGEMENT NAME : Certified Environmental Professional In Leachate Treatment Plant Inspection (CePLTPI) DATE : 11-15 September 2017 DURATION: 5 days a) To provide training in conducting inspection of Leachate Treatment Plant (LTP) Inspection b) To enhance knowledge and skills to DOE officers on the operation, maintenance and inspection of Leachate Treatment Plant (LTP) in order to certify them as a competent inspector a) The LTP Inspector b) Understanding the Standard Operating Procedures c) Characteristic of LTP d) Overview of Unit Operation and Unit Processes of Leachate Treatment Plant (LTP) Biological & Physical Processes; e) Biological Treatment Process The Working Concepts f) Physical Treatment Process The Working Concepts g) Inspection of LTP Biological and Physical Processes; h) Data Analysis and Interpretation i) Inspection record and reporting; and j) Field Training Report. 20 TARGET GROUP : DOE officers grade C29- C54 Level II PREREQUISITE: None Mr. Zaidi Bin Mohamed @ Awang Water Control & Monitoring Centre EiMAS E-mail: zaidi@doe.gov.my Tel:03-89297697 Ms. Shazana Binti Mohd Ibrahim Assistant Director Water Control & Monitoring Centre EiMAS E-mail: shazana@doe.gov.my Tel:03-89297604 8

Kursus Persijilan Penguji Ujian Pelepasan Asap Kenderaan (Diesel & Petrol) Fleet Operator (FO)/ Kemudahan yang Dilesenkan (KYDL) Certified Environmental Professional In Scrubber Inspection (CePSI) Attachment Programme on Reunderstanding ps16 USEPA-PEMS Between DOE and Industries & AN Introduction to the Execution of PS 2 in Industries Course On Certified Environmental Professional In Bag Filter Inspection (CePBFI) Course on Understanding the Procedure and Execution of CEMS in Industries Competency Course on Control of Air Pollution From The Emission of Motor Vehicle Course on Certified Environmental Professional on Air Pollution Control Engineering (Design Reviewer) 9

AIR QUALITY MANAGEMENT NAME : Persijilan Penguji Ujian Pelepasan Asap Kenderaan (Diesel & Petrol) Fleet Operator (FO)/ Kemudahan yang Dilesenkan (KYDL) DATE : 16 18 Januari 2017 DURATION: 3 days 23 25 Januari 2017 a) To provide the knowledge and skills required by the tester to handle smoke meter according to standard operating procedures that meet legislative Environmental Quality Act b) To provide practical training in maintaining and operating meter for testing smoke emission form diesel or gasoline powered vehicles a) Introduction to Control pollution for Motor Vehicles b) Legislation Conteol Emissions from diesel or gasoline powered vehicles c) Briefing and practical use of Smoke Meter d) Competency test (Practical and Written) e) Field Training Report Preparation 20 TARGET GROUP : PREREQUISITE: Industry personnel form licensed facilities (KYDL) of fleet operator(fo) None Mr. Nor A zman Bin Rosli Air Control & Monitoring Centre EiMAS E-mail: na@doe.gov.my Tel:03-89297628 Mr. Noor Suffianhadi Bin Ramly Senior Assistant Director Air Control & Monitoring Centre EiMAS E-mail: nsr@doe.gov.my Tel:03-89297611 10

AIR QUALITY MANAGEMENT NAME : Certified Environmental Professional In Scrubber Inspection (CePSI) DATE : 23 27 Januari 2017 DURATION: 5 days To impart knowledge and skills to DOE officers on the operation, maintenance and inspection of air pollution control system scrubber. This course is also a certification course for the DOE officers in conducting scrubber inspection. a) Introduction to Scrubbing Systems b) Operating Principles of Vertical Packed Tower Scrubber c) Introduction to Vertical Packed Tower Scrubber d) Design of Packed Tower Scrubber e) Equipment Associated with Scrubber System f) Installation & Operating Instruction g) Maintenance of Packed Tower Scrubber h) Performance Monitoring & Record Keeping of Scrubber i) Scrubber Troubleshooting j) Field Inspection 20 TARGET GROUP : DOE officers grade J17, JA29, C27-C44 Level II PREREQUISITE: Basic Technical Course for Assistant Environmental Control Officers; Course on Practical Air Pollution Chemistry; and Course on Industrial Air Pollution Control Engineering. Mr.Nor A zman bin Rosli Air Control & Monitoring Centre EiMAS E-mail : na@doe.gov.my Tel:03-89297628 Fax:03-89261700 Mr Noor Suffianhadi bin Ramly Senior Assistant Director Air Control & Monitoring Centre EiMAS E-mail : nsr@doe.gov.my Tel:03-89297611 Fax:03-89261700 11

AIR QUALITY MANAGEMENT NAME : Attachment Programme on ReUnderstanding PS16 USEPA-PEMS Between DOE and Industries & An Introduction to the Execution of PS 2 In Industries DATE : 13 16 Mac 2017 DURATION: 5 days a) To Develop the expertise and knowledge that is more practical to understand the needs of the installation and operating PEMS by PS16-USEPA b) To provide an understanding of the evaluation and audit procedure for the approval and inspection on the installation and operation of the PEMS a) Legislation and Guidelines b) Introduction to PEMS and CEMS c) PEMS Technology d) Performance Certification 16 USEPA e) RATA Reports f) PEMS Qualtiy Control g) Reference Method and Performance Specification 2 h) Hands On Audit Procedures i) Site Visit 20 TARGET GROUP : DOE officers grade C27-C54 PREREQUISITE: None Mr. Nor A zman Bin Rosli Air Control & Monitoring Centre EiMAS E-mail: na@doe.gov.my Tel:03-89297628 Mr. Noor Suffianhadi Bin Ramly Senior Assistant Director Air Control & Monitoring Centre EiMAS E-mail: nsr@doe.gov.my Tel:03-89297611 12

AIR QUALITY MANAGEMENT NAME : Course On Certified Environmental Professional In Bag Filter Inspection (CePBFI) DATE : 27-31Mac 2017 DURATION: 5 days To impart knowledge and skills to DOE officers on the operation, maintenance and inspection of air pollution control system bag filter. This course is also a certification course for the DOE officers in conducting bag filter inspection. a) Principles and Practice of Bag Filters; b) Bag Filter Components Functions and Operation; c) Bag Filters Operational Log Book and Data Recording; d) Pressure Drop Reading and Recording; e) Installation, Testing and Commissioning of Bag Filters; f) Inspection, Maintenance and Servicing of Bag Filters; g) Visit to Operational Bag Filter Dust Collector; and, h) Guidance on Inspections. 20 TARGET GROUP : DOE officers grade J17, JA29, C27-C44 Level II PREREQUISITE: Basic Technical Course for Assistant Environmental Control Officers; Course on Practical Air Pollution Chemistry; and Course on Industrial Air Pollution Control Engineering. Mr. Nor A zman Bin Rosli Air Control & Monitoring Centre EiMAS E-mail: na@doe.gov.my Tel:03-89297628 Mr. Noor Suffianhadi Bin Ramly Senior Assistant Director Air Control & Monitoring Centre EiMAS E-mail: nsr@doe.gov.my Tel:03-89297611 13

AIR QUALITY MANAGEMENT NAME : Course on Understanding The Procedure And Execution Of CEMS In Industries DATE : 17-20 April 2017 DURATION: 4 days To provide hands-on knowledge and expertise to DOE officers in evaluating and handling of Continuous Emission Monitoring System (CEMS) - Gases Type of Emission, procedures of approval/inspections of sampling reports. a) Verifying Equipment s Specifications/Installation; b) Handling of service and maintenance of equipments; c) Performance Evaluation; d) Handling of Test Procedures ; e) Data Analysis/Interpretation; f) Supervision of gases sampling; and, g) Evaluation of QA/QC Reports 20 TARGET GROUP: DOE officers grade J17, JA29, C27-C44 Level II PREREQUISITE: Basic Technical Course for Environmental control Officers; Basic Technical Course For Assistant Environmental Control Officers; and Course on Practical Air Pollution Chemistry Mr. Nor A zman Bin Rosli Air Control & Monitoring Centre EiMAS E-mail: na@doe.gov.my Tel:03-89297628 Mr. Noor Suffianhadi Bin Ramly Senior Assistant Director Air Control & Monitoring Centre EiMAS E-mail: nsr@doe.gov.my Tel:03-89297611 14

AIR QUALITY MANAGEMENT NAME : Competency Course On Control Of Air Pollution From The Emission Of Motor Vehicle DATE : 14-18 Ogos 2017 DURATION: 5 days a) To train DOE enforcement officers on the legal provisions and to develop skills on test procedures related to the handling of air pollution measuring equipment/ instruments from the emission of motor vehicle type. b) This course is also a certification course for DOE officers. a) Health Hazards from Motor Vehicle Gaseous Emission; b) Legal Aspects; c) Basics of Petrol and Diesel Engines: d) Influence of Fuel Quality: e) Handling and Maintenance of Smoke Meter; f) Handling and Maintenance of CO/HC Analyzer; g) Handling and Maintenance of Sound Level Meter; and h) Competency test 25 TARGET GROUP: DOE officers grade J17-JA29 Level II PREREQUISITE: Basic Technical Course for Technician Mr. Nor A zman Bin Rosli Air Control & Monitoring Centre EiMAS E-mail: na@doe.gov.my Tel:03-89297628 Mr. Noor Suffianhadi Bin Ramly Senior Assistant Director Air Control & Monitoring Centre EiMAS E-mail: nsr@doe.gov.my Tel:03-89297611 15

AIR QUALITY MANAGEMENT NAME : Course On Certified Environmental Professional on Air Pollution Control Engineering (Design Reviewer) DATE : 11-15 September 2017 DURATION: 5 days a) To provide understanding on design principles of air pollution control equipments for effective processing of design reviewer a) Introduction to Air Pollution Legal Aspects; b) Fundamental Science and Engineering Concept For Air Pollution Control Engineering c) Legal Framework d) Control of Particulate Emissions e) Innitial Separatres Such as Fabric Filters, Venturi Scrubbers For Particulate Control, Electrostatic Precipitators, Gas Scrubbers,Spray Tower 25 TARGET GROUP: DOE officers grade J17-JA29 Level II PREREQUISITE: Basic Technical Course for Technician Mr. Nor A zman Bin Rosli Air Control & Monitoring Centre EiMAS E-mail: na@doe.gov.my Tel:03-89297628 Mr. Noor Suffianhadi Bin Ramly Senior Assistant Director Air Control & Monitoring Centre EiMAS E-mail: nsr@doe.gov.my Tel:03-89297611 16

Course On Protocol And Standard Practices On Sampling Of Scheduled Wastes Certified Environmental Professional In Scheduled Wastes Inspection (CePSWI) Course On Introduction to Chemical Management Course On Control Of Import And Export Of Scheduled Wastes (Site Visit) Course On Hazardous Wastes Forensics 17

SCHEDULED WASTES MANAGEMENT NAME : Protocol And Standard Practices On Sampling Of Scheduled Wastes DATE : 27 Feb 3 Mac 2017 DURATION: 5 days To impart knowledge on the sampling procedure in the investigation at the factory and site investigation. a) Introduction to Scheduled wastes sampling and analysis; b) Fundamental Statistics for sampling of Scheduled Wastes; c) Sampling Planning by Using Data Quality Objectives; d) Sampling Design for Obtaining Data; e) Controlling Variability and Bias in Sampling; f) Selection of Sampling Equipment, Tools and Devices; g) Conducting Field sampling Activities in accordance to Standard operating Procedure (SOP); and h) Fundamental Analysis and Interpreting Data 20 TARGET GROUP: DOE officers grade C27 and above Open to other agencies Level I PREREQUISITE: None Mr. Mohd Aftar bin Balliah Hazardous Substances Centre, EiMAS E-mail: aftar@doe.gov.my Tel:03-89297616 Mr. Abdul Basir Bin Kapoor Khan Assistant Director Hazardous Substances Centre, EiMAS E-mail: abk@doe.gov.my Tel:03-89297607 18

SCHEDULED WASTES MANAGEMENT NAME : Certified Environmental Professional In Scheduled Wastes Inspection (CePSWI) DATE : 27-31 Mac 2017 24 28 Mac 2017 2 6 Oktober 2017 DURATION: 5 days a) To provide training in conducting inspection of Scheduled Waste Premises. b) To impart knowledge and skills to DOE officers on the operation and management of Scheduled wastes in order to certify them as competent inspectors. a) Overview of Scheduled Waste Management; b) Scheduled Waste Legislations and Policy; c) Inspection of Management of Scheduled Wastes in Premises; d) Standard Operating Procedure for the Inspection of Management of Scheduled Wastes; and e) Procedure for the Import and Export of Scheduled Waste. 20 TARGET GROUP: DOE officers grade C27 and above Level I PREREQUISITE: None Mr. Mohd Aftar bin Balliah Hazardous Substances Centre, EiMAS E-mail: aftar@doe.gov.my Tel:03-89297616 Mr. Abdul Basir Bin Kapoor Khan Assistant Director Hazardous Substances Centre, EiMAS E-mail: abk@doe.gov.my Tel:03-89297607 19

SCHEDULED WASTES MANAGEMENT NAME : Introduction to Chemical Management DATE : 10-14 July 2017 DURATION: 5 days To impart knowledge and insights to participants into the hazards and risks of chemicals a) Introduction to Chemicals; b) Overview of Chemical Management in Malaysia; c) International Priorities in Chemical Management; d) Hazards of Chemicals; e) Basic Toxicology; f) Chemical Management Measures; g) Introduction to Environmental Hazardous Substances Component. 20 TARGET GROUP: DOE officers grade C27- C44 Open to other agencies Level III PREREQUISITE: None Mr. Mohd Aftar bin Balliah Hazardous Substances Centre, EiMAS E-mail: aftar@doe.gov.my Tel:03-89297616 Mr. Abdul Basir Bin Kapoor Khan Assistant Director Hazardous Substances Centre, EiMAS E-mail: abk@doe.gov.my Tel:03-89297607 20

SCHEDULED WASTES MANAGEMENT NAME : Control Of Import And Export Of Scheduled Wastes DATE : 4-8 September 2017 DURATION: 5 days To instill knowledge on the procedure for the import and export of scheduled waste in Malaysia. a) Introduction to Environmental Quality (Scheduled Wastes) Regulations 2005; b) Introduction to Basel Convention; c) Procedure Import and Export of Scheduled Wastes d) Custom Legislations on the Import and Exports e) Handling, Storage and Transportation of Dangerous goods f) Customs (Prohibition of Import and Export) Order 1998; and g) Manifest The WTO agreement on customs valuations 20 TARGET GROUP: DOE officers grade C27 and above Customs Officers Level II PREREQUISITE: None Mr. Mohd Aftar bin Balliah Hazardous Substances Centre, EiMAS E-mail: aftar@doe.gov.my Tel:03-89297616 Mr. Abdul Basir Bin Kapoor Khan Assistant Director Hazardous Substances Centre, EiMAS E-mail: abk@doe.gov.my Tel:03-89297607 21

SCHEDULED WASTES MANAGEMENT NAME : Course on Hazardous Wastes Forensics DATE : 30 Oct 3 Nov 2017 DURATION: 5 days To provide an overview and understanding of the recently developed methodologies and approaches in the scientific investigations to determine the sources of hazardous waste contaminants and their time of release. a) Introduction to Hazardous Waste Forensics b) Legal Framework in Hazardous Waste Forensics c) Source Identification, Investigation and Gathering Evidences d) Techniques and Tools for Collecting Evidences e) Statistical Evaluation, Modelling and Data Accumulation f) Evaluation and Interpretation of Information 20 TARGET GROUP: DOE officers grade C27 and above Open to other agencies Level III PREREQUISITE: None Mr. Mohd Aftar bin Balliah Hazardous Substances Centre, EiMAS E-mail: aftar@doe.gov.my Tel:03-89297616 Mr. Abdul Basir Bin Kapoor Khan Assistant Director Hazardous Substances Centre, EiMAS E-mail: abk@doe.gov.my Tel:03-89297607 22

Course On Air Quality Modelling Level 1 Course On Water Quality Modelling For EIA Projects Course On Geospatial Information System (GIS) Coure On Water Quality Modelling Kursus Permodelan Hidraulik dan Morfologi Tahap 1 Bagi Pembangunan Pantai Projek EIA Kursus EIA Review Course On Certified Erosion and Sediment Control Inspector (CESCI) 23

ENVIRONMENTAL MANAGEMENT AND IMPACT ASSESSMENT NAME : Air Quality Modelling (Level 1) DATE : 6-8 February 2017 DURATION: 3 days To provide knowledge and skills to DOE officers on air quality modelling and its application. a) Introduction to Elements and Scales of Air Pollution b) Introduction to Concepts and Assessment of Air Quality Modelling c) Introduction to US EPA SCREEN2 Model and Hands-on exercise d) Introduction to US EPA ISCST2 Model and Hands-on exercise Impact Evaluation e) Pre processing and Processing of Meteorological Data Environmental Monitoring Plan (EMP) & Monitoring in EIA Process f) Introduction to US EPA ISCST3 Model and Hands-On exercise; and g) Verification of Air Pollution Modelling Input Data and Results 20 TARGET GROUP: DOE officers grade C41-C52 involved in evaluating EIA Reports Level I PREREQUISITE: None Mr. Badlishah Bin Ahmad Assessment Centre, EiMAS E-mail: bad@doe.gov.my Tel:03-89297625 Ms. Azlina Binti Omar Senior Assistant Director Assessment Centre, EiMAS E-mail: azlinaomar@doe.gov.my Tel:03-89297617 24

ENVIRONMENTAL MANAGEMENT AND IMPACT ASSESSMENT NAME : Course On Water Quality Modelling For EIA Projects DATE : 3-7 April 2017 DURATION: 4 days a) To impart knowledge and understanding on water quality modeling for EIA projects; b) To enhance skills of EIA reviewing officers in effective evaluation of EIA reports. a) Introduction to Water Quality Modelling; b) Beneficial uses of water; c) Models and Water Quality Modelling Approaches ; d) Data Collection and Analysis; e) Reporting 20 TARGET GROUP: DOE officers grade JA29, C29- C52 Level I PREREQUISITE: None Mr. Badlishah Bin Ahmad Assessment Centre, EiMAS E-mail: bad@doe.gov.my Tel:03-89297625 Ms. Azlina Binti Omar Senior Assistant Director Assessment Centre, EiMAS E-mail: azlinaomar@doe.gov.my Tel:03-89297617 25

ENVIRONMENTAL MANAGEMENT AND IMPACT ASSESSMENT NAME : Course on Geospatial Information System (GIS) DATE : 14-17 March 2017 22 25 August 2017 26 29 September 2017 DURATION: 4 days To understand the knowledge of GIS application in environmental planning, pollution control and monitoring in order to achieve sustainable development. a) Introduction to GIS application in environmental planning, pollution control and monitoring; b) Data input and acquisition; c) Data processing and editing; d) Data output and spatial analysis; and e) GIS application. 20 TARGET GROUP: DOE officers grade, JA29, C29- C44 Level I PREREQUISITE: Mr. Badlishah Bin Ahmad Assessment Centre, EiMAS E-mail: bad@doe.gov.my Tel:03-89297625 Ms. Azlina Binti Omar Senior Assistant Director Assessment Centre, EiMAS E-mail: azlinaomar@doe.gov.my Tel:03-89297617 26

ENVIRONMENTAL MANAGEMENT AND IMPACT ASSESSMENT NAME : Course On Hydraulic Modelling & Morphology For Coastal Development Projects (Level 1) DATE : 17-21 April 2017 DURATION: 4 days a) To enhance knowledge and understanding on the coastal management; b) To emphasize the importance of coastal morphology in the context of sustainable development, especially in conduction and managing coastal projects for present and future; c) To enhance DOE Officers skills in evaluating EIA Reports on coastal land reclamation project. a) Introduction; b) Legislation, Policies and Guidelines; c) Coastal Environment Parameters; d) Waves in Shallow Water; and e) Coastal Morphology; 20 TARGET GROUP: DOE officers grade JA29, C29-C52 Open to other agencies Level I PREREQUISITE: None Mr. Badlishah Bin Ahmad Assessment Centre, EiMAS E-mail: bad@doe.gov.my Tel:03-89297625 Ms. Azlina Binti Omar Senior Assistant Director Assessment Centre, EiMAS E-mail: azlinaomar@doe.gov.my Tel:03-89297617 27

ENVIRONMENTAL MANAGEMENT AND IMPACT ASSESSMENT NAME : Processing and Reviewing of EIA Reports DATE : 17-21 May 2017 DURATION: 5 days To provide understanding on the Environmental Impact Assessment (EIA) and procedure implemented in Malaysia, and the processes involved and issues in reviewing the EIA reports. a) Introduction to EIA Legal and Procedural Requirements in Malaysia; b) MS ISO 9001 : Procedures on Processing EIA Reports; c) Preliminary Site Assessment; d) Project Screening - Scoping and Terms of Reference (TOR); e) Baseline Study and Existing Environment f) Identifying and Predicting Environmental Impact Evaluations; g) Basic Understanding of Environmental Modelling h) Mitigation Measures; i) Environmental Management Plans & Monitoring ; and j) EIA Approval Conditions 20 TARGET GROUP: DOE officers grade C29-C48 Level I PREREQUISITE: None Mr. Badlishah Bin Ahmad Assessment Centre, EiMAS E-mail: bad@doe.gov.my Tel:03-89297625 Ms. Azlina Binti Omar Senior Assistant Director Assessment Centre, EiMAS E-mail: azlinaomar@doe.gov.my Tel:03-89297617 28

ENVIRONMENTAL MANAGEMENT AND IMPACT ASSESSMENT NAME : Competent Erosion And Sediment Control Inspector (CESCI) DATE : 18-21 Julai 2017 19 13 Oktober 2017 DURATION: 4 days a) To impart knowledge on soil erosion and sediment control b) To enhance knowledge on Best Management Practices (BMPs) c) To enhance DOE officer inspection skills on development project (earth work) a) Fundamentals of Erosion and Sedimentation; b) Law & Regulations; c) Safety, Communication and Attitude / Ethics of an Inspector d) Inspection Procedure and Sequence; e) Best Management Practices (BMPs); f) Erosion and Sediment Control Plan (ESCP); 20 TARGET GROUP: DOE officers grade C29-C48 Level II PREREQUISITE: Officers who are involved in Post EIA Enforcement Mr. Badlishah Bin Ahmad Assessment Centre, EiMAS E-mail: bad@doe.gov.my Tel:03-89297625 Ms. Azlina Binti Omar Senior Assistant Director Assessment Centre, EiMAS E-mail: azlinaomar@doe.gov.my Tel:03-89297617 29

30

Course On Guided Self Regulation Kursus Forensik Alam Sekitar Kursus Pemahaman & Kemahiran Tangkapan Mengikut Undang-Undang Bil 11 Kursus Tatacara Menberi Keterengan Kursus Kompetensi Industri Hijau Tahap 1 Kursus Prosedur dan Tatacara Menohon Perintah Mahkamah (Perlucutan Eksibit yang Disita, Perundingan Sebelum Perbicaraan, Pengurusan kes dan Tawaran Pengakuan) 31

ENVIRONMENTALLEGISLATION AND ENFORCEMENT NAME : Course On Guided Self Regulation (DOE Uplifting Services: Record Keeping Management) DATE : 20-22 February 2017 20 22 Mac 2017 DURATION: 3 days To provide a comprehensive understanding of record keeping management, data analysis and data interpretation on IETS, APCS and scheduled wastes a) Concept of GSR and DOE Uplifting Services b) Data Analysis and Interpretation on Industrial Effluent Treatment System (IETS), Air Pollution Control System (APCS) and Scheduled Waste c) Record Keeping Management in IETS, APCS and Scheduled Waste 20 TARGET GROUP: DOE officers grade C29-C48 Level II PREREQUISITE: Officers who are involved in Post EIA Enforcement Mrs. Mehrani binti Saharudin Environmental Legislation And Enforcement, EiMAS E-mail: mehrani@doe.gov.my Tel:03-89297619 Mrs. Norizan binti M. Nazir Senior Assistant Director Environmental Legislation And Enforcement, EiMAS E-mail: norizannazir@doe.gov.my Tel:03-89297608 32

ENVIRONMENTALLEGISLATION AND ENFORCEMENT NAME : Enviromental Forensics DATE : 10-12 April 2017 DURATION: 3 days a) To understand the mechanism and methods of investigation through forensic investigation. b) To Introduce the scientific method or methodology that can help DOE officers identify the sources of contamination or pollutants which are then used as evidence to be admitted or used in court a) Introduction to Environmental Forensics b) Source Identification, Investigation and Gathering Evidences c) Techniques and tools for collecting evidences d) Examinations of evidences e) Defensible evidences. f) Statistical evaluation, modelling and data accumulation. g) Evaluation and interpretation of information. h) Completing and recording the investigation. i) Case studies. 20 TARGET GROUP: DOE officers grade C41,C29 and JA29 Level II PREREQUISITE: Basic Technical Course Mrs. Mehrani binti Saharudin Environmental Legislation And Enforcement, EiMAS E-mail: mehrani@doe.gov.my Tel:03-89297619 Mrs. Norizan binti M. Nazir Senior Assistant Director Environmental Legislation And Enforcement, EiMAS E-mail: norizannazir@doe.gov.my Tel:03-89297608 33

ENVIRONMENTAL LEGISLATION AND ENFORCEMENT NAME : Course On Arrest Procedures For DOE s Arrest Officers (Series 11) DATE : 8-12 May 2017 DURATION: 5 days To provide DOE arrest officers sound foundational legal and practical knowledge on procedures in conducting arrest and actions after arrest of persons for offences committed under EQA, 1974. a) Introduction to Criminal Justice System of Malaysia b) The Legal Provisions In Conducting Arrest(Federal Constitution Basic Rights, Individual Rights Self Defense; Criminal Procedure Code and Lock-up Procedures, 1953) c) Conducting Roles, ethical considerations and responsibilities of an Arrest Officer d) DOE s Standard Operating Procedures on Conducting Arrest for Offences under EQA, 1974 e) Bond and Release Of Arrested Person f) Sources of Information and Intelligence g) Planning for Operation and Raid - Importance of Planning And Preparation, Defining Scope And Objectives h) Arrest - Actions Before, During and After Introduction to Court Procedures and Effective Technique To Giving Evidence In Court i) How to Conduct Arrest - Practical Sessions 30 TARGET GROUP: DOE officers grade C41- C29/JA29 Level II PREREQUISITE: DOE Arrest Officers Mrs. Mehrani Binti Saharudin Legislation & Enforcement Centre, EiMAS E-mail: mehrani@doe.gov.my Tel:03-89297676 Ms. Zarina Binti Abu Senior Assistant Environmental Officer Legislation & Enforcement Centre, EiMAS E-mail: zarina@doe.gov.my Tel:03-89297616 34

ENVIRONMENTALLEGISLATION AND ENFORCEMENT NAME : Procedure Of Giving Evidence In Court DATE : 17-21 July 2017 DURATION: 5 days To prepare.doe s Investigation Officers and witnesses to effectively perform their duty in giving evidence in court. a) Roles of Witness in Court and Relevant Provisions b) Court Procedure and Etiquette c) Who a good prosecution witness d) Preparation for the Court e) Taking the Oath and in the Witness Stand f) Optimizing Exhibits and Investigation Diary 20 TARGET GROUP: DOE officers grade C44- C29/JA29 (Investigation Officers) Level II PREREQUISITE: Basic Technical Course Mrs. Mehrani binti Saharudin Environmental Legislation And Enforcement, EiMAS E-mail: mehrani@doe.gov.my Tel:03-89297619 Mrs. Norizan binti M. Nazir Senior Assistant Director Environmental Legislation And Enforcement, EiMAS E-mail: norizannazir@doe.gov.my Tel:03-89297608 35

ENVIRONMENTALLEGISLATION AND ENFORCEMENT NAME : Competency Course On Green Industry Audit Level 1 DATE : 21-25 August 2017 DURATION: 5 days To impart knowledge and skills to DOE Inspection officers on the introduction of green industry audit and concept of green technology. g) Concept of Carbon Footprint h) Concept of common environmental management i) Concept of Mechanism of implementation green industry practices j) The Difference between carbon footprint and carbon equivalent k) Using the audit form that was generated to conduct an audit of the green industry 20 TARGET GROUP: DOE officers grade C44- C29/JA29 Level II PREREQUISITE: Basic Technical Course Mrs. Mehrani binti Saharudin Environmental Legislation And Enforcement, EiMAS E-mail: mehrani@doe.gov.my Tel:03-89297619 Mrs. Norizan binti M. Nazir Senior Assistant Director Environmental Legislation And Enforcement, EiMAS E-mail: norizannazir@doe.gov.my Tel:03-89297608 36

ENVIRONMENTALLEGISLATION AND ENFORCEMENT NAME : Course On Procedures Of The Court (Forfeiture Of Seized Exhibits, Pre-Trial Conference, Case Management DATE : 18-22 September 2017 DURATION: 5 days To provide guidance to DOE prosecutors on the procedures of forfeiture of seized exhibits, pre-trial conference, case management and plea-bargaining a) Relevant Provisions b) Forfeiture c) Seized Exhibits d) Procedures of Pre-trial Conference e) Procedures of Case Management f) Procedures of Plea-bargaining g) Preparations for the Court Trial and Prosecutor s Role 20 TARGET GROUP: DOE officers grade C44-C29) Level II PREREQUISITE: Basic Technical Course Mrs. Mehrani binti Saharudin Environmental Legislation And Enforcement, EiMAS E-mail: mehrani@doe.gov.my Tel:03-89297619 Mrs. Norizan binti M. Nazir Senior Assistant Director Environmental Legislation And Enforcement, EiMAS E-mail: norizannazir@doe.gov.my Tel:03-89297608 37

38

The Art of Negotiations Skills Course Train the Trainer Course Diplomatic Communication Course Evaluation on Effectiveness of Training Course International Negotiation and Crisis Management 39

QUALITY MANAGEMENT NAME : The Art Of Negotiation Skills DATE : 21-23 February 2017 DURATION: 3 days To improve the organization s performance in order to get fundamental and strategic in negotiations which can determine the optimal results a) Definition of Negotiation b) The 7 Pillars of Negotiation c) Negotiations Style and Setting the Negotiating Objectives d) Negotiation: Win-Win ; Win or Lose : Lose e) The Roles, Ethics and Trust in Negotiation f) Analysis and Roles Play 20 TARGET GROUP: DOE officers grade JA29, C27 and above Level I PREREQUISITE: None Mrs Siti Nor Aisah Binti Abdul Razak Assistant Director Corporate & Strategic Communication Centre, EiMAS E-mail: sitinor@doe.gov.my Tel:03-89297610 Mr. Md. Zulhaidi bin Abd Manaf Senior Assistant Environmental Officer Corporate & Strategic Communication Centre, EiMAS E-mail: zam@doe.gov.my Tel:03-89297694 40

QUALITY MANAGEMENT NAME : Train The Trainer Course DATE : 10-14 April 2017 DURATION: 5 days To expose and impart skills of trainers in analyze instructional, adapt instructional style when necessary, develop exceptional rapport with learners, analyze group dynamics, increase learner motivation and interpret non-verbal techniques. a) Characteristics of a competent trainer; b) Fundamentals of adult learning and training; c) Fundamentals of training need analysis; d) Conducting training program; and e) Designing training program (competency based). 20 TARGET GROUP: DOE officers grade JA29, C29 and above Level I PREREQUISITE: None Mrs Siti Nor Aisah Binti Abdul Razak Assistant Director Corporate & Strategic Communication Centre, EiMAS E-mail: sitinor@doe.gov.my Tel:03-89297610 Mr. Md. Zulhaidi bin Abd Manaf Senior Assistant Environmental Officer Corporate & Strategic Communication Centre, EiMAS E-mail: zam@doe.gov.my Tel:03-89297694 41

QUALITY MANAGEMENT NAME : Diplomatic Communication DATE : 24-26 April 2017 DURATION: 3 days a) To Comprehend the fundamental concepts Of diplomacy b) To Distinguish types of diplomatic communication and correspondence c) To practice and familiarize diplomatic writing a) Diplomatic Fundamental b) Diplomatic Communication c) Internal Communication d) Handling Correspondence e) Forms and Address Salutations Complementary Close f) Cross-Cultural Communication g) Presentation Critics Reflections 20 TARGET GROUP: DOE officers grade C41 and above Level I PREREQUISITE: None Mrs Siti Nor Aisah Binti Abdul Razak Assistant Director Corporate & Strategic Communication Centre, EiMAS E-mail: sitinor@doe.gov.my Tel:03-89297610 Mr. Md. Zulhaidi bin Abd Manaf Senior Assistant Environmental Officer Corporate & Strategic Communication Centre, EiMAS E-mail: zam@doe.gov.my Tel:03-89297694 42

QUALITY MANAGEMENT NAME : Evaluation on Effectiveness of Training Course DATE : 10-12 July 2017 DURATION: 3 days To expose and impart skills of trainers in structured evaluation and conduct the validation candidate s. a) Introduction to Evaluation b) Key Evaluation and Assessment Concepts c) Models in Planning an Evaluation d) Measuring Business Performance e) Methods of Monitoring the Assessment Process f) Areas to be Monitored g) Devising Assessment Tools for Monitoring h) Record Training Data 20 TARGET GROUP: DOE officers grade JA29, C27 and above Level I PREREQUISITE: None Mrs Siti Nor Aisah Binti Abdul Razak Assistant Director Corporate & Strategic Communication Centre, EiMAS E-mail: sitinor@doe.gov.my Tel:03-89297610 Mr. Md. Zulhaidi bin Abd Manaf Senior Assistant Environmental Officer Corporate & Strategic Communication Centre, EiMAS E-mail: zam@doe.gov.my Tel:03-89297694 43

QUALITY MANAGEMENT NAME : International Negotiation and Crisis Management DATE : 21-24 September 2017 DURATION: 3 days a) To define the basic elements and theories of International Negotiations b) To Recognize appropriate procedures and provide recommendations/measures to anyone or organization in dealing with negotiations c) To define and understands types of crisis and plan out a checklist to overcome and resolve crisis a) International Negotiations (Parametes,Levels an overview) b) Elements of Negotiation c) Culture in International Negotiations d) Technique,Preparation, Checklist and Tools e) Simulation/Case Study f) Profil of an International Negotiator g) Crisis Management (Defining terms,cmt,creating Terms h) Condusting Crisis Audit 20 TARGET GROUP: DOE officers grade JA29, C27 and above Level I PREREQUISITE: None Mrs Siti Nor Aisah Binti Abdul Razak Assistant Director Corporate & Strategic Communication Centre, EiMAS E-mail: sitinor@doe.gov.my Tel:03-89297610 Mr. Md. Zulhaidi bin Abd Manaf Senior Assistant Environmental Officer Corporate & Strategic Communication Centre, EiMAS E-mail: zam@doe.gov.my Tel:03-89297694 44

Kursus Sistem National Registry of Certified Environmental Kursus Electronic Scheduled Waste Information System (ESWIS) Kursus Microsoft Office 2013 (Intermediate) Kursus Penyediaan Montaj Kursus Sistem Online Vehicles Type Aprroval (VTA) INFORMATION AND COMMUNICATION TECHNOLOGY AND 45

GEOGRAPHICAL INFORMATION SYSTEM (GIS) NAME : National Registry of Certified Environmental System (NRCEP) DATE : 21-22 February 2017 DURATION: 2 days To train participants on how to retrieve Competent Person information in NRCEP System for verification during enforcement at premise a) Introduction of NRCEP System b) Competent Person Guidelines c) Retrieval of Competent Person information d) Reporting 20 TARGET GROUP: DOE officer grade C41, JA29, C29 and above (officers who are involved in enforcement) Level II PREREQUISITE: None Ms. Nurizah Binti Abdul Hasib Information Technology Officer Information and Communication Technology Unit, EiMAS E-mail: nurizah@doe.gov.my Tel:03-89297618 Mr. Khairul Anuar Bin Ahmad Shafawi Assistant Information Technology Officer Information and Communication Technology Unit, EiMAS E-mail: ka@doe.gov.my Tel:03-89297605 INFORMATION AND COMMUNICATION TECHNOLOGY AND 46

GEOGRAPHICAL INFORMATION SYSTEM (GIS) NAME : Course On Electronic Schedule Waste Information System (eswis) DATE : 3-4 May 2017 DURATION: 2 days This course is intended for experienced DOE officer who already have knowledge in scheduled waste management. This course provides a solid foundation on how to operate the system as a waste generator, waste receiver and DOE officer. This course also focuses on new enhancement in eswis. After completing this course, participants will be able to conduct training to the premises and DOE officers. a) Introduction to eswis; b) Premise & Government Agency Registration c) Waste Generator (Notification, Inventory, Consignment Note & Barcode Generation d) Waste Receiver (Consignment & Barcode Verification) e) Waste Labelling f) Waste Acceptance Criteria (WAC) g) Toxic Waste Generator (TWG) h) Lampiran E and Lampiran A i) Mobile Enforcement Application 20 TARGET GROUP: Level II PREREQUISITE: None DOE officer grade JA29, C29 and above (officers who are involved in eswis and ekas e-perlesenan) Ms. Nurizah Binti Abdul Hasib Information Technology Officer Information and Communication Technology Unit, EiMAS E-mail: nurizah@doe.gov.my Tel:03-89297618 Mr. Khairul Anuar Bin Ahmad Shafawi Assistant Information Technology Officer Information and Communication Technology Unit, EiMAS E-mail: ka@doe.gov.my Tel:03-89297605 47

INFORMATION AND COMMUNICATION TECHNOLOGY AND GEOGRAPHICAL INFORMATION SYSTEM (GIS) NAME : Microsoft Office 2013 (Intermediate) DATE : 20-23 Mac 2017 DURATION: 4 days To impart skills of DOE officers on Microsoft Office 2013 that includes Microsoft Office Word, Microsoft Office Excel and Microsoft Office PowerPoint 2013. a) Overview and Introduction to Microsoft Office 2013; and b) Hands on Lab for Microsoft Office 2013 (Ms Office Word, Ms Office Excel and Ms Office PowerPoint). 20 TARGET GROUP: All DOE staffs Level II PREREQUISITE: Basic knowledge on Microsoft Office 2013 Ms. Nurizah Binti Abdul Hasib Information Technology Officer Information Technology Unit, EiMAS E-mail: nurizah@doe.gov.my Tel:03-89297618 Mr. Khairul Anuar Bin Ahmad Shafawi Assistant Information Technology Officer Information Technology Unit, EiMAS E-mail: ka@doe.gov.my Tel:03-89297605 48

INFORMATION AND COMMUNICATION TECHNOLOGY AND GEOGRAPHICAL INFORMATION SYSTEM (GIS) NAME : Course On Montage Preparation DATE : 24-28 July 2016 DURATION: 5 days To impart skills and creativities of DOE officers to develop montage according to need of the occasion a) Introduction to Montage Concepts b) Interface Layout and Tools c) Key Frame and Animation d) Hands-Om Montage e) Individual /Grouping Assesment 20 TARGET GROUP: All DOE staffs Level II PREREQUISITE: None Ms. Nurizah Binti Abdul Hasib Information Technology Officer Information Technology Unit, EiMAS E-mail: nurizah@doe.gov.my Tel:03-89297618 Mr. Khairul Anuar Bin Ahmad Shafawi Assistant Information Technology Officer Information Technology Unit, EiMAS E-mail: ka@doe.gov.my Tel:03-89297605 INFORMATION AND COMMUNICATION TECHNOLOGY AND 49

GEOGRAPHICAL INFORMATION SYSTEM (GIS) NAME : Course on Online Vehicle Type Approval System (VTA) DATE : 22-23 Ogos 2016 DURATION: 2 days To train course participants in using VTA System for application process approval. a) Introduction to VTA b) Registration Module c) Revision Module d) Verification Module e) Approval Module 20 TARGET GROUP: DOE officer grade C29 and above (officers who are involved in VTA) Level II PREREQUISITE: None Ms. Nurizah Binti Abdul Hasib Information Technology Officer Information Technology Unit, EiMAS E-mail: nurizah@doe.gov.my Tel:03-89297618 Mr. Khairul Anuar Bin Ahmad Shafawi Assistant Information Technology Officer Information Technology Unit, EiMAS E-mail: ka@doe.gov.my Tel:03-89297605 50

INFORMATION AND KNOWLEDGE MANAGEMENT Bengkel Eksplorasi Digital EKMC,E-MUSEUM,KOHA Enviro Library Bengkel Penulisan Artikel dan Rencana untuk Pnerbitan Buletin INFORMATION AND KNOWLEDGE MANAGEMENT NAME : Bengkel Eksplorasi Digital EKMC, E-MUSEUM, KOHA 51

DATE : 17-18 May 2017 DURATION: 2 days To train and enhance skills of the participants in using and updates Enviro Knowledge Management Centre (EKMC), E-MUSEUM and KOHA Enviro Library System. o) Overview and Introduction to EKMC, E-MUSEUM and KOHA Enviro Library System; and p) Hands-on training 20 TARGET GROUP : Administrator of EKMC, E- MUSEUM and DOE officers who are involved with the systems Level II PREREQUISITE: None Mrs. Mazleen Othman Librarian Library Unit, EiMAS E-mail: mazleen@doe.gov.my Tel: 03-89297629 Mrs. Fazlina Fauzi Senior Assistant Librarian Library Unit, EiMAS E-mail: fazlina@doe.gov.my Tel:03-89297630 INFORMATION AND KNOWLEDGE MANAGEMENT 52

NAME : Bengkel Penulisan Artikel dan Rencana untuk Penerbitan DATE : 27-28 September 2017 DURATION: 2 days a) To develop credibility of the organisation through writing. b) Understanding magazines and newspapers writing techniques practiced by media practitioners. c) Mastering the writing style of a magazine and newspaper. a) Writing motivation. b) How to works as a news and articles writer. c) Knowing basic information of writing articles. d) Develop an influential article. e) Develop organisation and individual action plan. 20 TARGET GROUP : All DOE staffs Level II PREREQUISITE: None Mrs. Mazleen Othman Librarian Library Unit, EiMAS E-mail: mazleen@doe.gov.my Tel: 03-89297629 Mrs. Fazlina Fauzi Senior Assistant Librarian Library Unit, EiMAS E-mail: fazlina@doe.gov.my Tel:03-89297630 53