MEETING OF THE ADULT PROGRAMS COMMITTEE AGENDA

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MEETING OF THE ADULT PROGRAMS COMMITTEE date Thursday, April 23, 2015 time 8:00 am 10:00 am place San Diego Workforce Partnership Julie Benedict Community Room, 3rd Floor 3910 University Ave. San Diego, CA 92105 AGENDA CALL TO ORDER AND NOTE OF ATTENDANCE PUBLIC COMMENT: members of the public shall have the opportunity to address the Adult Programs Committee only on issues on this agenda. Time allotted to each speaker is determined by the Chairman; however, comments are generally limited to no more than three (3) minutes total per subject regardless of the number of those wishing to speak. Anyone desiring to address the Board under Public Comment must submit a Request to Speak form prior to the meeting. ACTION ITEMS Item #1: Minutes of the February 26, 2015 Adult Programs Committee Meeting...1 Item #2: Approval of Providers/Programs for Eligible Training Provider List...4 Item #3: Item #4: Contract Action - Modification of FY 14/15 County of San Diego Supportive Employment Technical Consulting Services...7 Contract Action - FY 15/16 County of San Diego Supportive Employment Technical Consulting Services...8 Item #5: Contract Action - America s Job Center of California for Program Year 2015-2016...9 Item #6: Contract Action Grossmont College Navigator for Program Year 2015-2016...10 Item #7: RFP Proposed Framework Reentry Works San Diego...11 i

INFORMATIONAL ITEMS Item #8: APC Workgroup Updates...13 Item #9: WIOA Update...18 Item #10: Performance Summary for Period Ending March 30, 2015 - America's Job Centers of California (AJCC)...20 Item #11: Performance Summary - Bridge to Employment Program...21 Next Adult Programs Committee Meeting: 6/25/2015 In compliance with the Americans with Disabilities Act (ADA), San Diego Workforce Partnership, Inc. will provide accommodations to persons who require assistance in order to participate in SDWP meetings. If you require assistance, please contact Human Resources (SDWP) at (619) 228-2900 in advance of the meeting. To request this document or back-up reports in an alternate format, please call Rebecca Bianconi at (619) 228-2900. ii

Item #1: Minutes of the February 26, 2015 Adult Programs Committee Meeting Members Present Linda Kavanagh Marlene Taylor Chaz Compton Chris Fernandez Lorraine Collins Members Absent Cathy Scavone Rebecca A-Gardiner Fernando Nunez Judy Lawton Maurice Wilson Michael Jones Stephanie Murphy Stormy Miller Shaina Gross Josh Shapiro Jose Cruz Tom Frost Vicki Brannock Walter Lam Petros Alemeselessie Trevor Blair All reports, memoranda and letters contained in the agenda or distributed at the meeting shall by this reference become part of the original minutes. The meeting was called to order by Linda Kavanagh, at 8:04 am, at SDWP, with quorum. Public Comment Introduced new APC member Michael Jones, Maritime Alliance Agenda items 3, 4 and 6 were pulled for discussion. The following items were approved on the consent agenda: 1-2/26/2015 - Item 1 Minutes of the December 18, 2014 APC Meeting That the APC approve the minutes of the December 18, 2014 meeting. Motion, Seconded, Carried Unanimously (Lawton/Murphy) 2-02/26/2015 - Item 2 Approval of Providers/Programs for the Eligible Training Provider List That the APC recommend to the WIB the approval of five new programs that meet the requirements of the Workforce Investment Directive #WSD13-10 for inclusion on the Eligible Training Provider List (ETPL). Motion, Seconded, Carried Unanimously (Lawton/Murphy) Abstentions: Maurice Wilson 1

The following items were approved with comments noted: 3 2/26/2015 - Item 3 Contract Action Grossmont College Navigator Contract Supportive Services Deobligation That the Adult Programs Committee recommends the Workforce Investment Board (WIB) approve the San Diego Workforce Partnership to de-obligate Grossmont College Navigator Pilot contracted funds in an amount not to exceed $15,152. Motion, Seconded, Carried Unanimously (Alemeselessie/Murphy) 4-02/26/2015- Item 4 Contract Action America s Job Center of California Additional Supportive Service Funds That the Adult Programs Committee recommend to the Workforce Investment Board (WIB) to approve the second allocations (Allocation #2) for Adult and Dislocated Worker funding. The table below shows the following funding allocations to the America s Job Center of California (AJCC) contracts: AJCC Supportive Service Funding Allocations Contractor Adult SS Funding Allocation #1 2 DW SS Funding Allocation #1 Adult SS Funding Allocation #2 Dislocated Worker $$ Funding Allocation #2 Total $$ Funding Allocation Metro $ 62,745 $ 69,642 $30,486 $ 14,330 $177,203 North $ 27,918 $ 35,616 $13,565 $ 7,329 $ 84,428 South $ 29,610 $ 28,302 $14,387 $ 5,824 $ 78,123 East $ 20,727 $ 25,440 $25,223* $ 5,235 $ 76,625 Total $141,000 $159,000 $83,661 $32,718 $416,379 *The East contractor adult additional supportive service funding allocation #2 includes the $15,152 deobligated from the Grossmont College Navigator Pilot contract. Motion, Seconded, Carried Unanimously (Compton/Murphy) 5-02/26/2015 - Item 6 In-Demand Jobs and Higher In-Demand Jobs for Individual Training Accounts That the APC recommend to the WIB approval of in-demand and higher in-demand criteria. The Research Department updated the criteria to include suggestions from Policy Board members since the last APC meeting. Occupations that have significant growth in absolute numbers will be not be excluded because of their percentage

growth, which makes this updated criteria more accurately reflect the current job market and growth. Motion, Seconded, Carried Unanimously (Lawton/Frost) 6-02/26/2015 - Item 5 Workforce Innovation Fund (WIF) Third Party Evaluation Services Request for Proposals (RFP) Recommendation Agenda item was reviewed; the following Committee members volunteered to be part of the WIF Advisory Committee: Chaz Compton, Stormy Miller, and Chris Fernandez 7-02/26/2015 - Item 10 APC Correspondence and Updates Andy Hall reviewed performance for the Network; OTS will remain on corrective action Melinda Jackson provided an update on CalJOBS. Third Quarter performance will be available on April 20 th, staff are currently working on the back end of the system to be able to pull the data we need. Andy Hall is re-convening the following workgroups: Business Services, Earn and Learn and Business Partnerships. Staff will be contacting workgroup members to schedule the first meeting. APC Retreat is scheduled for September 1. SDWP received notification that we were designated a High Performing Board. The meeting was adjourned 9:23 am. Adjournment Crystal Gunter, Meeting Secretary 3

Item #2: Approval of Providers/Programs for Eligible Training Provider List MEETING DATE: April 23, 2015 REVISION DATE: April 15, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer RECOMMENDATION(S) That the Adult Programs Committee (APC) recommend to the Workforce Investment Board (WIB) the approval of eight new programs that meet the requirements of the Workforce Investment Directive #WSD13-10 for inclusion on the Eligible Training Provider List (ETPL). BACKGROUND Pursuant to the Workforce Investment Act legislation, the WIB and Policy Board approve training providers and programs for inclusion on the ETPL. The programs being submitted meet the following State Criteria. 1. Bureau of Private Post Secondary Education Approval to Operate, or Verification of Exemption by BPPE; or 2. Accreditation by the Accrediting Commission for Senior Colleges and Universities, Western Association of Schools and Colleges, or the Accrediting Commission for Community and Junior Colleges; or 3. Postsecondary institutions eligible under Title IV of the Higher Education Act (HEA) and offering programs leading toward an associate degree, baccalaureate degree, or certificate; or 4. Programs that are jointly registered under the National Apprenticeship Act (NAA) with the Department of Labor (DOL) and the California Division of Apprenticeship Standards (CDAS); or 5. Approval by the California Department of Education; or 6. Approval by the Chancellor s Office of the California Community Colleges (CCCCO); and 7. Meet s the State s minimum performance standards, when applicable; and 8. Training is for occupations in priority industry sectors based on the State plan or local area plans; and 9. Training results in completion of an industry-recognized credential, national or state certificate, or degree, including all industry appropriate competencies, licensing and/or certificate requirements. EXISTING PROVIDERS NEW PROGRAMS 1. California Institute of Arts & Technology three new programs 2. SDSU College of Extended Studies two new programs 4

NEW PROVIDERS NEW PROGRAMS 1. Dialysis School of San Diego one new program 2. San Diego Electrical Training Trust two new programs ATTACHMENT Attachment A - Supporting Occupational Labor Market Data 5

6 Attachment A

Item #3: Contract Action - Modification of FY 14/15 County of San Diego Supportive Employment Technical Consulting Services MEETING DATE: April 23, 2015 REVISION DATE: April 9, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer RECOMMENDATION(S) That the APC approve and recommend to the WIB an additional funding allocation to the Corporation for Supportive Housing (CSH) for Supportive Employment Technical Consultant Services for Adults with Serious Mental Illness, funded by the County of San Diego Behavioral Health Services (County BHS), for the current contract term of July 1, 2014 through June 30, 2015. Contractor Initial Award Modification Increased Award Corporation for Supportive Housing $95,000 $15,000 $110,000 Total $95,000 $110,000 BACKGROUND On April 24, 2013, the SDWP in partnership with CSH submitted a proposal to the County of San Diego Behavioral Health Services (County BHS) in response to their Request for Proposals for Supportive Employment Technical Consultant Services for Adults with Serious Mental Illness. SDWP was awarded the contract based on the expertise and strength that SDWP and CSH collectively bring to this project. The initial period of performance for this contract is from November 1, 2013 through June 30, 2015, with the option for the County BHS to extend the terms of the contract for one-year renewal periods through June 30, 2020. The objective of this project is to create a Technical Assistance (TA) Team to assist in securing a broad range of partnerships that result in employment opportunities for the target population and the development of a Five-Year Strategic Employment Plan, which received final approval by the County BHS in March 2015. The TA Team conducted intensive outreach to a range of employers and stakeholders, with a particular focus on those who provide opportunities that align with vocational aspirations of clients served by the County BHS programs. Through these efforts and research of evidenced-based practices, the TA Team drafted the Plan, building on the existing work completed by the County BHS and its contractors. The increased award will be used for additional staffing and operational expenses incurred by CSH for the services performed for the project, including the creation of the Plan and associated research and efforts. The additional funding allocation is effective June 1, 2015. The additional funds for this modification come from under expenditures from SDWP s staffing line item for the County BHS contract. ATTACHMENT None 7

Item #4: Contract Action - FY 15/16 County of San Diego Supportive Employment Technical Consulting Services MEETING DATE: April 23, 2015 REVISION DATE: April 9, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer RECOMMENDATION(S) That the APC approve and recommend to the WIB a funding allocation to Corporation for Supportive Housing (CSH) for Supportive Employment Technical Consultant Services for Adults with Serious Mental Illness. This recommendation is pending the County of San Diego Behavioral Health Services (County BHS) notice of intent to exercise their option to extend the term of agreement with the San Diego Workforce Partnership (SDWP), for an additional one year term, effective July 1, 2015, for an annual contract amount of $200,000. Period of Performance Contractor Funding Amount 7/01/2015 6/30/2016 $95,000 Total Award $95,000 BACKGROUND On April 24, 2013, the SDWP in partnership with CSH submitted a proposal to the County of San Diego Behavioral Health Services (County BHS) in response to their Request for Proposals for Supportive Employment Technical Consultant Services for Adults with Serious Mental Illness. The initial period of performance for this contract is from November 1, 2013 through June 30, 2015, with the option for County BHS to extend the terms of the contract for one year renewal periods through June 30, 2020. The objective of this project is to create a Technical Assistance (TA) Team to secure a broad range of partnerships that result in employment opportunities for the target population and the development of a Five-Year Strategic Employment Plan. SDWP and CSH will continue to serve as technical consultants to support implementation of the plan which includes best practices in expanding and maximizing employment options for people served by the County BHS, explores the employment needs and resources in San Diego County, identifies effective approaches to providing a range of employment options and programs for people with serious mental illness, and begins to map out how to implement strategies to expand access to employment. ATTACHMENT None 8

Item #5: Contract Action - America s Job Center of California for Program Year 2015-2016 MEETING DATE: April 23, 2015 REVISION DATE: April 16, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer RECOMMENDATION(S) That the APC recommend to the WIB to approve the following allocations to the America s Job Center of California (AJCC) for Program Year 2015-2016: Recommendation 1: Allocate estimated WIA/WIOA formula funds in an amount not to exceed $7,700,000. This represents level funding to operate the AJCC system. Recommendation 2: Pursuant to the County of San Diego Expanded Subsidized Employment Program (ESE) contract award, allocate estimated funds in an amount not to exceed $942,500. The period of performance for funding is July 1, 2015 to June 30, 2016*. Funding is allocated to each region based on the approved geographic distribution of funds. Not to exceed funding amounts for AJCC contracts for each contractor are shown in the table below: Contractor WIA/WIOA Total Funding Region ESE Funding Funding Allocation KRA Metro $ 3,397,933 $ 419,412 $ 3,817,345 Rescare Workforce Services North $ 1,630,706* $ 186,615 $ 1,817,321 Rescare Workforce Services South $ 1,486,408 $ 197,925 $ 1,684,333 Grossmont Union High School District East $ 1,184,953 $ 138,548 $ 1,323,501 Total $ 7,700,000 $ 942,500 $ 8,642,500 *Period of performance is June 30, 2015 to June 30, 2016. In November 2011, SDWP conducted procurement for operators of the AJCC. The above agencies were awarded a one-year contract with the option to extend the contract for four additional one-year periods based on need, performance, and funding availability. Due to the limited amount for funding released to SDWP from the State for the first quarter of operations, SDWP will allocate 25% of the above total WIA allocation to the AJCC Network for the first quarter, July 1, 2015 through September 30, 2015. The remaining 75% of the total WIA allocation will be allocated to contracts beginning October 1, 2015 through June 30, 2016. ATTACHMENTS None 9

Item #6: Contract Action Grossmont College Navigator for Program Year 2015-2016 MEETING DATE: April 23, 2015 REVISION DATE: April 9, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer RECOMMENDATION(S) That the APC recommends the WIB approve the SDWP for a one-year contract with Grossmont College in an amount not to exceed $109,000 to fund Navigation services. This is the second year of a pilot project with a period of performance from July 1, 2015 to June 30, 2016. BACKGROUND The Grossmont College Navigator Contract is a pilot project recommended by the SDWP and San Diego Imperial Counties Community College Association (SDICCCA) workgroup that identified a need to increase collaboration, coordination, and alignment between the community colleges and workforce development systems. The Grossmont College Pilot project was implemented on July 1, 2014 and the Navigator serves as a liaison with the East County AJCC, SDWP, and Grossmont College. During the first year of the pilot, key accomplishments include: Recruited and enrolled 12 AJCC participants in Grossmont programs; Each AJCC set up supportive service payment accounts with Grossmont college; Career coaching and navigation support for common participants; Navigation/access to wider set of training resources, including Community College Board of Governors (BOG) waivers, Individual Training Accounts (ITA)s and other sources. Key goals for the second year of the pilot include: Increase the number of students served and enrolled; Track job placement performance for all pilot participants; Explore common assessment and sharing of intake/enrollment data. The navigator pilot project has also uncovered very real challenges with streamlining the student experience, including different assessment and intake processes, administrative timing related to class enrollment, WIA training fund process, and Community College Board of Governance waivers application process, and shortage of supportive service payments for books and other needs while students attend education. Heading into year 2 the leadership from Grossmont College and SDWP are meeting to improve our common customer experience. ATTACHMENT None 10

Item #7: RFP Proposed Framework Reentry Works San Diego MEETING DATE: April 23, 2015 REVISION DATE: April 16, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President &Chief Programs Officer RECOMMENDATION(S) This informational item provides a framework for the SDWP s Request for Proposal(s) (RFP) for Reentry Works San Diego, an initiative to provide job center activities on-site at San Diego county jail- and probation-based locations. BACKGROUND On April 2, 2015, SDWP submitted a grant proposal in response to the DOL s $500,000 Funding Opportunity Announcement for Local Workforce Investment Boards to develop and operate a specialized America s Job Center of California (AJCC) inside local correctional facilities. SDWP s program design represents a partnership between the San Diego County Sheriff s Department and San Diego County Probation Department to build a job center in the East Mesa Reentry Facility (EMRF) and a satellite job center at the South County Probation Office (SCPO). The DOL will notify SDWP if the proposal has been selected between April May 2015. SDWP and our partners are interested in this model with or without the DOL grant dollars. Employment plays a critical role in recidivism reduction for the offender population. In a 2011 report, CDCR found a 71.5% recidivism rate for 7,448 paroled participants in San Diego compared to the statewide rate of 65.1%. 1 Improving local reentry and workforce outcomes requires SDWP, the County Sheriff and Probation Departments, and other partners to better align and integrate services across the criminal justice and public workforce systems. The guiding principles of Reentry Works San Diego are: Team-based case management by developing a joint reentry plan with all program partners to provide services both pre- and post-release; Peer-to-peer learning models, entrepreneurial development, career coaching, and data informed assessments, our program design provides the tools, resources, and support for a successful reentry process driven by the individual; and Job development must focus on those employers willing to hire the formerly incarcerated with a data-driven job development philosophy that will turn pre-release services into post-release jobs. 1 http://www.cdcr.ca.gov/adult_research_branch/research_documents/arb_fy_0607_recidivism_report_(11-23-11).pdf 11

For the purpose of this RFP SDWP is interested in funding bidders that demonstrate experience and effectiveness in areas including but not limited to: Providing programs on-site at correctional and probation-based facilities; Working in partnership with criminal justice system entities; Understanding the target population of incarcerated and formerly incarcerated individuals; and Facilitating specialized job center activities for justice involved individuals, including case management, business services, job readiness workshops, leveraging vocational training opportunities. The RFP will be based on the following principles: A Letter of Intent to Bid will be requested from potential bidders; Bidders must propose serving all participants as outlined in the grant proposal; Bidders must describe their program design and experience as it relates to the proposal; Funding will be available up to $434,758 if SDWP is successful in DOL s competitive grant process; Bidders are responsible for all wrap around services pre- and post-release including but not limited to Intake/Eligibility, Case Management, and Job Development; and Bidders must propose the development opportunities with employers that are likely to hire formerly incarcerated. ATTACHMENTS None 12

Item #8: APC Workgroup Updates MEETING DATE: April 23, 2015 REVISION DATE: April 9, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer INFORMATIONAL ITEM - NO ACTION REQUIRED During the 2013 strategic planning process, the APC formed three workgroups to provide direction and guidance on three of the APC s strategic priorities: 1) Increase Earn and Learn opportunities for San Diego residents; 2) Improve services to business customers; and 3) Build a better, more aligned service delivery system with partners. Over the last few months, each of these workgroups has been reconvened and is working toward specifics goals. The workgroups include: Earn and Learn Workgroup Business Services Workgroup Partnerships Workgroup Workgroup leads will provide an update on progress against goals/objectives for discussion by the entire APC. If any of the members want to engage in a workgroup, please contact Andy Hall. ATTACHMENTS A: Apprenticeship Letter of Support from the State of California B: Business Services Redesign Guiding Principles 13

14 Attachment A

15

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Attachment B Business Services Workgroup Summary Last Update - 4/15/2015 Over the last several months, the Business Services Workgroup has met several times to set the priorities for the public workforce system s business services under WIOA. Below are the five draft priorities the Workgroup has come up with. 1. Single entry point for business customers: Today, the public workforce system engages employers by program, with different people from different organizations calling employers to hire their participants. WIOA legislative intent flips this model and requires a demand driven approach to business services. San Diego s public workforce system must engage businesses under a common strategy with a coordinated sales force. Businesses simply need for their talent needs to be met. They don t need to know about each individual program we administer. 2. Efficiency and measurable continuous improvement: Ineffective tactics will hinder wellthought out strategies. We must make our processes, procedures, and interactions with business customers simple, clear, effective, and fast. This means revising policies, using technology, simplifying forms, and clear communications with business customers. 3. Unified Brand and Outreach Efforts: Many different public sector programs engage businesses and develop jobs for program participants. SDWP s sits at the center of many of these efforts across the AJCCs and could support the region through a unified branding effort, outreach material, and region-wide strategy. 4. Focus on priority sectors: While the business services unit will seek to serve all businesses in-need of service, our training investments and staff focus will be on closing the skills gaps identified by data in our priority sectors. 5. Accountability and Measurement: The business services strategy must be measured for effectiveness and improvement. A business service dashboard will be developed that includes key indicators including, but not limited to: # of business served, repeat business customers, speed of service, quality of service (customer. satisfaction), and other key measures. This dashboard will be reviewed during business services workgroup meetings to understand effectiveness, coarse correct, and inform future strategies and initiatives. 17

Item #9: WIOA Update MEETING DATE: April 23, 2015 REVISION DATE: April 9, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer INFORMATIONAL ITEM - NO ACTION REQUIRED Andy Hall will bring forward a draft version of the region s guiding principles (attachment) for discussion, feedback, and input from the APC. These draft guiding principles are based on Committee and Workgroup work, WIOA legislative intent, partner feedbacks, and SDWP s leadership team internal planning. Final guiding principles will be incorporated into the strategic planning retreats of the APC, Youth Council, and WIB in August and September. The strategic planning process in August/September will focus on operationalizing these guiding principles and will serve as the center piece of the four year WIOA unified plan. ATTACHMENT A: San Diego Key Tenets for WIOA Implementation 18

Attachment A SDWP Draft Version: 4/15/2015 San Diego Key Tenets for WIOA Implementation 1. Punching tickets to the middle class for ALL San Diegans: We need to focus on where we can add the most value to our community. SDWP is not well-positioned to impact positive change at the highest levels of the education system, nor should SDWP focus on self-sufficiency. We are about creating pathways to the middle class for all residents and closing the growing middle-skills gap. 2. Human-centered approach to service design: We must organize services around customer needs, not programmatic requirements. Whether it is employers, jobseekers, or youth, programs don t matter, people do. 3. Single entry point for business customers: Today, the public workforce system engages employers by program, with different people from different organizations calling employers to hire their participants. Legislative intent flips this model and requires a demand driven approach to business services. San Diego s public workforce system must engage businesses under a common strategy with a coordinated sales force. Businesses simply need for their talent needs to be met. 4. Increase service access points: Through co-location, service integration with system partners, and the development of meaningful remote access points, we must create more on-ramps into the public talent development system. 5. Less money spent on bricks and mortar, more invested in people: Through shared and leveraged infrastructure, integrated staffing models, and expanded use of technology, SDWP must reduce money spent on bricks and mortar and invest more in people. 6. The WIB is more than the programs we fund: WIBs serve as a key convening body for broader workforce development efforts and initiatives, providing the broader system with direction, tools, and connections for the region to move forward in the same direction. We must set measurable goals for our convening value proposition and invest in achieving them. 7. Efficiency and measurable continuous improvement: Ineffective tactics will hinder well-thought out strategies. We must continuously improve the system s processes, policies, and professionalism to achieve the vision and intent of WIOA. 8. Data informed and driven: Develop systems that define and measure success. Tools such as a dashboard to report out on WIB s key priorities will enable us to define the needles we want to move as a system and measure progress toward those goals. This performance dashboard should go beyond common measures and be aligned with the WIB s strategic priorities. 9. Private dollar innovates and tests new models, public dollars scale and sustain: As philanthropy, socially-minded investors, and corporations continue to pivot toward workforce development, private dollars should be used to innovate and iterate while public dollars can sustain and scale proven concepts. Last Updated: 4/15/2015 (AH) 19

Item #10: Performance Summary for Period Ending March 30, 2015 - America's Job Centers of California (AJCC) MEETING DATE: April 23, 2015 REVISION DATE: April 16, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer INFORMATIONAL ITEM - NO ACTION REQUIRED Staff will be providing a performance summary for the 3 rd Quarter Period ending March 30, 2015, for the America s Job Centers of California (AJCC) BACKGROUND On May 5, 2014 SDWP and its Adult and Youth Service Providers transitioned from Customer Information Services Reporting System ( CISRS ) to the California State's New CalJOBS ( CalJOBS ) system for all case management and data collection needs. The performance summary that staff will present is based on the California Employment Development Department s (EDD) predictive reports, which are designed to measure midprogram year performance. Since there have been changes to how information is entered and reported between CISRS and CalJOBS, it is important that SDWP and the AJCC Network begin to review EDD predictive performance data to understand how these changes can affect our current and future contracts. 3 rd Quarter performance data is still being analyzed and was not ready at the time of publication of the agenda packet. A supplemental attachment will be supplied to the APC at the meeting on April 23, 2015, which will include Entered Employment, Exits and Placements, and Credential Attainment, as well as demographic data for currently enrolled Adult and Dislocated Workers. ATTACHMENTS Attachment A: To be provided at the meeting 20

Item #11: Performance Summary - Bridge to Employment Program MEETING DATE: April 23, 2015 REVISION DATE: April 7, 2015 TO: FROM: Adult Programs Committee Andy Hall Vice President & Chief Programs Officer INFORMATIONAL ITEM - NO ACTION REQUIRED This informational item serves as a performance update on the Bridge to Employment in the Healthcare Industry (BTE) program through March 31, 2015. BACKGROUND The BTE program is a five-year demonstration grant awarded by the Department of Health and Human Services. BTE serves Temporary Assistance for Needy Families recipients and other low-income individuals, funding training in a variety of allied health professions and developing a regional strategy that addresses the workforce development needs of the healthcare industry. The period of performance for the grant is September 30, 2010 September 29, 2015. ANALYSIS In the first two quarters of this program year, all navigators have concentrated on reaching the Year 5 enrollment goals in order to ensure adequate time for new participants to receive training and job search support. At a grantee level, enrollments have surpassed the cumulative target of 2,550 participants enrolled over the life of the grant. Nearly 2,700 participants have enrolled in BTE over the five-year period. Training completions have posed a substantial challenge for navigators in Year 5. At a grantee level, training completions fall just below 95% of project to date targets. Over 180 placements in healthcare employment have occurred between September 30, 2014 and March 31, 2015, an increase of over 40% compared to the same timeframe in Year 4. Below is a summary of each navigator s project to date performance on the key performance indicators: MAAC East is performing above 95% of target for enrollment and healthcare employment. Performance on training completion is at 90%. MAAC South is performing above 95% of target for enrollment and healthcare employment. Performance on training completion is at 93%. CTS (Metro) are performing above 95% of target for enrollment, training completion, and healthcare employment. North County Lifeline is performing above 95% of target for enrollment. Performance on training completion is at 93% and healthcare employment at 90%. North County Lifeline s project to date performance on training completion and healthcare employment fell below the corrective action threshold in the first quarter of Year 5. In accordance with its Corrective Action Policy, SDWP placed North County Lifeline on corrective action warning on February 20, 2015. Performance on both measures remains below the corrective action threshold for the second quarter of Year 5. 21

SDWP continues to provide technical assistance to all navigators on performance management and closeout strategy. Trainings were held with each navigator in late February and early March to review data entry procedures necessary for capturing performance. Navigators have requested and received various trainings and reports to help them address specific needs and concerns to ensure that all five-year goals are met. ATTACHMENTS Attachment B: Bridge to Employment HPOG Performance Report 22

23 Attachment A