Strategies for Private Sector Engagement and PPPs in Health

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Strategies for Private Sector Engagement and PPPs in Health Policy toward the Private Health Sector Introduction and Course Analytical Framework April Harding Dominic Montagu Pathumwan Princess Hotel, Bangkok, Thailand May 30 June 4, 2011

Teaching points To understand why it is so difficult to successfully engage the private health sector To introduce a framework for thinking strategically about private health sector policy To provide a quick introduction to the major policy instruments for engaging the private sector 2

Outline 1. Why talk about & study private health sector policy? 2. Course framework 3. Challenges 4. Being strategic 3

The private sector in mixed health systems The private sector plays a large role in health systems in developing countries and developed countries But in developing countries it is typically overlooked and ignored Well-performing mixed developed country health systems have in place a wide range of strategies and policy instruments which guide the behavior of the private sector to contribute to health sector goals Developed countries can improve their health system performance by using similar strategies 4

-private mix in Europe Hospitals PHC Specialists Dental Ownership Financing Ownership Financing Ownership Financing Ownership France Germany Netherlands UK Pub. & Priv. Private Private Adult: Child: Pub. & Priv. Private Private Adult: Child: Private (non-profit) Private Private Adult: Child: Private Pub. & Priv. Adult: Child: Financing Adult: Pub&Prv Child: Adult: Private Child: Adult: Private Child: Adult:Pub. & Priv Child: Drug access Ownership Financing Private Pub. & Priv. Private Pub. & Priv. Private Pub. & Priv. Private Pub. & Priv. Ambulance Ownership Financing Private Private (& P) Private (& P) Source: Maynard 2005

Large role of private sector: outpatient care, by quintile Private Private

Large role of private sector: outpatient care, by quintile and source

Large role of private sector: outpatient vs. inpatient People Use the Private Sector for Services (India 95-96) Immunizations Antenatal Care Institutional Deliveries Hospitalization Outpatient Care 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% -Private Sector Shares Private

Why talk about the private sector specifically? Because private sector is different Analytics are different, because.. Behavior and incentives are different Instruments/ policies to influence are different Why else? Because it is so often overlooked 10

Many reasons contribute to overlooking the private sector (CGD 2008 Survey) Respondents identified key barriers to engagement with the private sector as (in descending order)... lack of knowledge and/or capacity in the public sector to do it resistance or lack of support by MOH staff and/or their unions lack of funding and/or funding mechanisms absence of a policy framework for collaboration/engagement resistance or lack of support at political level resistance or lack of support by donors/technical agencies 11

Private sector can play critical role.. In achieving priority objectives..even for the poor With respect to child health, TB, malaria, or maternal and child health Place of birth, by wealth quintile: South Asia Place of birth, by wealth quintile: SEAsia 12

Large role and unlikely to diminish Responsiveness: Private Sector Outperforms Sector Overall visit Explanation of care Nurse s skills Nurse s manner Doctor s skills Doctor s manner Waiting time 0 10 20 30 40 50 Percent Satisfied or Very Satisfied Andhra Pradesh (2000) Private

Engage, but simplistically Private sector is there Contract with NGOs 14

More simplistic approaches to private sector engagement Private sector is bad Write more regulations 15

New evidence is challenging old thinking Quality of Private and Ambulatory Health Care in Low and Middle Income Countries: Systematic Review of Comparative Studies. Berendes et al. 2011 PLoS Medicine Although data are limited, quality in both provider groups seems poor, with the private sector performing better in drug availability and aspects of delivery of care, including responsiveness and effort, and possibly being more client orientated. Strategies seeking to influence quality in both groups are needed to improve care delivery and outcomes for the poor, including managing the increasing burden of non-communicable diseases. The relative efficiency of public and private service delivery. Hsu. 2010. World Health Report Background paper 39 The literature on relative efficiency levels between private and public delivery of healthcare shows inconclusive evidence The debate of private vs. public seems anachronistic. Today the role of the private sector in the delivery of health services is undeniable It is no longer a question of private vs. public but rather, what is the best and most efficient mix for the local context? Health Outcomes in vs. Private Settings in Low and Middle Income Countries: Systematic Review of Comparative Studie. Montagu et al. 2011 Outpatient care provided in the public sector has better outcomes than the same services provided in the private sector Data on comparative outcomes of public versus private healthcare is very limited and no studies of any sort have been conducted on this topic in low income countries.

New evidence is challenging old thinking Quality of Private and Ambulatory Health Care in Low and Middle Income Countries: Systematic Review of Comparative Studies. Berendes et al. 2011 PLoS Medicine Although data are limited, quality in both provider groups seems poor, with the private sector performing better in drug availability and aspects of delivery of care, including responsiveness and effort, and possibly being more client orientated. Strategies seeking to influence quality in both groups are needed to improve care delivery and outcomes for the poor, including managing the increasing burden of non-communicable diseases. The relative efficiency of public and private service delivery. Hsu. 2010. World Health Report Background paper 39 The literature on relative efficiency levels between private and public delivery of healthcare shows inconclusive evidence The debate of private vs. public seems anachronistic. Today the role of the private sector in the delivery of health services is undeniable It is no longer a question of private vs. public but rather, what is the best and most efficient mix for the local context? Health Outcomes in vs. Private Settings in Low and Middle Income Countries: Systematic Review of Comparative Studie. Montagu et al. 2011 Outpatient care provided in the public sector has better outcomes than the same services provided in the private sector Data on comparative outcomes of public versus private healthcare is very limited and no studies of any sort have been conducted on this topic in low income countries.

New evidence is challenging old thinking World Health Assembly Resolution 2010 A63: Strengthening the capacity of governments to constructively engage the private sector in providing essential health-care services Called on all WHA member countries to: constructively engage the private sector in providing essential health-care services

THIS COURSE IS ABOUT MOVING BEYOND THE OLD THINKING Learning how to engage the private sector. When it makes sense Using proven instruments Based on private sector understanding Knowing how private sector response will contribute to sector goals 19

rding-montagu-preker Framework: Overview Goal Focus Assessment Strategy Private Sector PHSA Gather available information Identify additional needs In-depth studies Grow Distribution (equity) Efficiency Quality of Care Sector Activities Hospitals PHC Diagnostic labs Producers / Distributors Ownership For-profit corporate For-profit small business Non-profit charitable Formal/ Informal Harness Convert Restrict Source: Adapted from Harding & Preker, Private Participation in Health Services, 2003.

Source: Adapted from Harding & Preker, Private Participation in Health Services, 2003. Framework: Strategies Grow Harness Convert Private Health Sector Situation A well-functioning part of the private sector could contribute more by expansion, e.g.: NGOs? ORS producers? Corporate hospitals? Diagnostic labs Pharmacies Midwives A large existing private sector with problems Not participating in disease surveillance Quality failings Monopolistic behavior could be leveraged to Serve targeted population Provide critical services could be improved by active management Assure geographic distribution & coverage Government shifting from funding to purchasing From NHS to social health insurance system could leverage private resources to expand / improve services currently provide by government -Private- Partnerships in investment, delivery, or management

Source: Adapted from Harding & Preker, Private Participation in Health Services, 2003. Framework: Instruments Grow Harness Convert Private Health Sector Situation A well-functioning part of the private sector could contribute more by expansion, e.g.: NGOs? ORS producers? Corporate hospitals? Diagnostic labs Pharmacies Midwives A large existing private sector with problems Not participating in disease surveillance Quality failings Monopolistic behavior could be leveraged to Serve targeted population Provide critical services could be improved by active management Assure geographic distribution & coverage Government shifting from funding to purchasing From NHS to social health insurance system could leverage private resources to expand / improve services currently provide by government -Private- Partnerships in investment, delivery, or management Regulation Contracting Training/Information Social marketing Policy and Programmatic Instruments Social franchising Info. to patients Demand-side (incl. Vouchers) EQA / Accreditation PPP transactions Enabling environment improvement

HMP-Framework: Process Grow Harness Convert 1: PHSA (evaluate) 2: Match Goal to PHS Situation 4: Apply Instrument 3: Select Instrument Source: Adapted from Harding & Preker, Private Participation in Health Services, 2003.

Course Framework: Grow Harness Convert 1: PHSA (evaluate) 2: Match Goal to PHS Situation 4: Apply Instrument 3: Select Instrument Source: Adapted from Harding & Preker, Private Participation in Health Services, 2003.

Sample 1 Grow Harness Convert Policies to reduce barriers to investment and/or registration of new private medical facilities can be used to grow the private sector and so provide benchmarking for government-provided care, and opportunities for contracting out where government oversight capacity may be limited.

Sample 2 Grow Harness Convert Social marketing and social franchising both offer opportunities to leverage existing resources in the private sector and use them to expand access to subsidized good or services of public-health benefit.

Grow Sample 3 Harness Convert Government devolvement from the direct provision of medical care services may sometimes lead to a planned divestiture of ownership and care provision. This can take several forms: 1. The new private owners may be contractually obliged to continue providing public health services under contract to government using the formerly public assets (PPP transaction) 2. The new owners may be permitted but not obliged to provide public health services (privatization)

Sample 4 (rare) Grow Harness Convert Restrict The risks associated with informal care provision in particular with the widespread sale of antibiotics and antimalarials over-the-counter, by untrained retailers, led the government of Cambodia to outlaw the operation of non-registered medical shops and informal drug sellers at the start of 2010. The effects of this were..

Challenges Knowledge (already discussed) Strategy Dialogue Getting beyond NGOs PS motivation & incentives Much & continued attention to implementation 29

Challenge #2: Strategy Just like the public sector, good policy toward the private sector must be developed strategically. What goals? (disease? Pop n group? Region?) Which providers/ sellers/ producers? Which policy instruments?? 30

Logical Framework Strategy Selection 1 2 3 4 5 6 Problem/ Objective Defined Relevant Private Actors Identified Current Activities Assessed Desired Behavior Changes Identified Strategy for Changing Behavior Selected Strategy Implemented Health problem specified, e.g.: olow immunization opoor TB outcomes olack of services in rural areas Target population group identified (e.g., children, TB patients, rural) Health seeking behavior of target population group analyzed Tools include utilization surveys; focus groups Major private actors identified Provider practices analyzed Tools include: provider interviews/ surveys Gap identified bet. current & better behaviors outlined Gap from Step 3 used to enumerate desired behavior changes Most appropriate strategy to elicit desired behaviors selected Implementa-tion obstacles identified Plan outlined for overcoming challenges Details and logistics of implementa-tion finalized

Challenge #3: Dialogue In rich mixed-delivery health systems, a multitude of forums and mechanisms for communication (2-way!) between public and private actors exist. Actors Private Actors In many developing countries even those with large private sectors, there is little communication. 32

Challenge #4: Moving beyond NGOs NGOs are often easier for the government to work with goals aligned less need for monitoring However, in most developing countries, NGOs are serving only a very small portion of the population 33

Challenge #5: PS incentives & motivations Health sector policymakers aren t accustomed to implementing policy which involves independent actors They must be interested in participating (or reacting/ complying) They must be able to survive (whether business or NGO) 34

Challenge #6: Attention to implementation Not a one-shot deal Requires resources (not a hand-off ) and much capacity development Generating behavior change of public officials requires change management not just directives 35

Thinking strategically about policy instruments 1.Regulation (when/who) 2.Contracting (when/who) 3.Training/ Info dis. To providers (when/who) 4.Vouchers/ demand-side support (when/who) 5.Info dissemination to patients 6.Social marketing/ commercialization (when/who) 7.Social franchising (when/who) 8.PPP transactions (when/who) 9.Enabling environment improvement (when/who) 36

The Policy Instruments: What to be thinking about How do they work the specifics? Whose behavior change is targeted? How is the change motivated? How will that change contribute to the objective? Which providers or producers is strategy effective at influencing? What goals can they contribute to? 37

Policy Instruments: What to think about What is the government s role in implementing the policy? What other policies will be needed? What other actors will need to be involved? 38

In lieu of conclusion oi hope I ve given you some insights into some of the reasons engagement is so difficult. Probably you know more reasons. owe ll use the framework again in the discussion of private health sector assessments. owe ll be covering in more detail, several of the instruments which have been discussed. oassessment is next 39

In lieu of conclusion Questions?? Comments? 40