Aug/Sep September September I. Chapter 1 The Work Environment A. Describe the changing work environment B. Identify the role and responsibilities of the admn professional C. Determine 21 st century traits necessary for the admn professional D. Develop critical thinking skills II. Chapter 2 Communication Skills for a Diverse Environment A. Develop skills needed in a culturally diverse workforce B. Explain the communication process C. Develop and use effective verbal and nonverbal communication skills D. Clarify your values III. Chapter 3 Telework A. Define telework and explain the various terms used B. Identify the advantages and disadvantages of telework C. Describe the individual qualities and skills necessary for success in telework D. Describe the essentials of a telework space E. Explain the organizational commitment and techniques required to manage and support teleworkers F. Determine and practice the qualities and behaviors necessary in self-management. Use knowledge of root words and words from literary works to recognize and understand the meaning of new words during reading. Use these words accurately in speaking and writing Identify, describe, evaluate, and synthesize the essential ideas in text. Assess those reading strategies that were most effective in learning from a variety of text. Demonstrate fluency and comprehension in reading. Read and understand essential content of informational texts and documents in all academic areas. Write with a sharp, distinct focus Write with controlled and/or subtle organization. Edit writing using the conventions of language 1.6.11.A Listen to others 1.6.11.D Contribute to discussions The above standards are used in each chapter. Students actively read the chapter. They write about material from the chapter. They also take notes through a variety of notetaking techniques.
October October IV. Chapter 4 Computer Hardware and Software A. Explain the functions of computer hardware components B. Utilize the Internet to research information on the web C. Explain the difference between operating system software and applications software D. Troubleshoot software problems E. Explain the importance of computer ergonomics to physical health F. Identify ethical computer behaviors G. Demonstrate a commitment to continual learning in our technological age V. Chapter 5 Telecommunications A. Discover how information is transmitted electronically B. Develop and use proper telephone techniques C. Use proper email communication techniques D. Recognize the importance of email ethics 3.7.10.C Apply basic computer operations and concepts 3.7.10.D Utilize computer software to solve specific problems 3.7.10.E Apply basic computer communications systems 1.6.11.A 1.6.11.D 1.1..11.H 3.7.12.E Access the effectiveness of computer communications systems
November November VI. Chapter 6 Records Management A. Define records management and explain how it is used within an organization B. Identify and use records storage systems C. Use the basic indexing rules D. Increase decision making skills VII. Chapter 6 Records Management Application A. Alphabetic card filing 1. Names of people 2. Names of businesses 3. Government names; addresses B. Alphabetic Correspondence Filing C. Subject Correspondence Filing D. Geographic card filing E. Numeric card filing 1.6.11.D 1.6.11.A 1.1..11.H
December VIII. Chapter 7 Ethical Behavior A. Recognize the importance of ethical behavior B. Identify characteristics of the ethical org C. Identify traits of an ethical employee D. Define the steps necessary for ethical change E. Demonstrate a commitment to community involvement December IX. Chapter 8 Stress, Anger, and Time Management A. Define the causes of stress B. Identify stress reducers C. Identify time wasters D. Manage time E. Control stress F. Manage anger January X. Chapter 9 Letters, Memos, and Reports A. Identify the characteristics of effective correspondence B. Compose letters and memos C. Observe ethical and legal obligations in written correspondence D. Classify and organize the type of message conveyed in a letter E. Differentiate primary and secondary research
Jan/Feb February XI. Chapter 10 Workplace Visitors and Presentations A. Develop effective techniques for receiving workplace visitors B. Identify ways to release your creativity C. Deliver effective verbal and electronic presentations D. Identify and conquer presentations fears XII. Chapter 11 Travel Arrangements A. Describe different flight classifications B. Differentiate visas and C. Make travel arrangements D. Prepare an itinerary E. Describe the responsibilities of administrative professionals regarding their executives trips F. Identify ways to maintain a positive attitude 4 wks 1.6.11.A 1.6.11.C Speak using skills appropriate to formal speech situations. 1.6.11.F Use media for learning purposes 1.6.11.D March XIII. Chapter 12 Meetings and Conferences A. Identify the responsibilities of the administrative professional for meetings and conferences B. Become familiar with the types of meetings audio, online, video C. Prepare meetings notices D. Prepare agenda and minutes E. Develop conflict resolution skills
March XIV. Chapter 13 Mail and Workplace Copiers A. Identify USPS classes of mail and special services B. Explain how to process both incoming and outgoing mail C. Explain the types of copiers and their functions D. Develop teamwork skills 1.1..11.H April XV. Chapter 14 Your Career Path A. Determine sources of job information B. Prepare a letter of application and a resume C. Develop job interview skills D. Discover how to advance your professional career E. Commit to living your values in the workplace 4 wks,e 1.4.11.F Write a resume May XVI. Chapter 15 Leadership A. Describe the characteristics of effective leaders B. Define essential management responsibilities C. Determine your own leadership values