Appendix III. Service Provider Application Formats

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Appendix III Service Provider Application Formats July 1, 2017 June 30, 2018 1

Page TITLE PAGE TABLE OF CONTENTS... I.A. Service Provider Summary Information... A. PROGRAM MODULE FORMATS RESPONSE TO REQUEST FOR PROPOSAL SPECIFICATIONS II.A Corporate Qualifications and Capability 1.... 2. Organizational Chart... 3. Board of Directors/Corporate Officers... 4. Audited Financial Statements... 5. Certification of Availability of 60 days Operating Funds... 6. Corporate Bylaws... 7. IRS Determination... 8. Statement of No Involvement and Contract Terms and Conditions... 9. Assurance of Insurance Coverage... 10. Administrative Assessment Checklist... 11. Explanation/Outline of Proposed Staffing... a. Current/Proposed Job Descriptions and Qualifications & Personnel Policies... 12. Cost Efficiency and Program Effectiveness Plan... 13. Statement Assuring No CCE Funds Used in Development of RFP... III.A Description of Service Delivery and Coordination 1. Service Delivery and Coordination Plan... 2. Provider Work Plan... 3. Client Identification Methodology... 4. Client Prioritization / Termination Plan... 5. Emergency Service / Referral Response... 6. Client Adverse Incident, Complaint and Grievance Procedures. 7. Client Confidentiality and Security... 8. HIPAA 9. E-Verify Requirements... 10. Social Security Disclosure 11. Background Screening 12. Plan for Quality Control and Client Satisfaction... 13. Continuation Bidder Documentation of Effective Management/Service Quality... 14. New Bidder Documentation of Effective Management / Service Quality... 15. Documentation of Bidder Experience... 16. Plan to Achieve Outcome / Output Measures... 17. Volunteers.. 18. Disaster Preparedness. 19. Co-Payments.. 2

B. CONTRACT MODULE FORMATS Page II.B.1. Personnel Cost Flow Worksheet... II.B.2 Supporting Budget Worksheet... II.B.3. Supporting Budget by Program Activity... III.B.1. Matching Commitment for Cash... III.B.2. Match Commitment for Donation of Building Space... III.B.3. Match Commitment of Supplies... III.B.4. Match Commitment of Equipment... III.B.5. Match Commitment of In-Kind Contributions of Services... III.B.6. Commitment of In-Kind Volunteer Personnel and Travel (agency or individual)... IV.B. Availability of Documents... V.B. Equipment/Property Inventory... VI.B. Certification Regarding Debarment, Suspension... ATTACHMENTS Attachment I. Staff Development and Training Plan... Attachment II. Site List... Attachment III. Five Year Quote... 3

I.A. SERVICE PROVIDER SUMMARY INFORMATION PAGE PSA: ORIGINAL SUBMISSION [ ] REVISION [ ] 1. PROVIDER INFORMATION: Executive Director: {Name/Address/Phone} 2. GOVERNING BOARD CHAIR: {Name/Address/Phone Legal Name of Agency: Mailing Address Name of Grantee Agency: 3. ADVISORY COUNCIL CHAIR: (if applicable) {Name/Address/Phone} Telephone Number: [ ] 4. TYPE OF AGENCY/ORGANIZATION: NOT FOR PROFIT: PRIVATE PUBLIC 5. PROPOSED FUNDING PERIOD: A. New Applicant B. Continuation PRIVATE FOR PROFIT _ 6. FUNDS REQUESTED: [ ] ADI [ ] CCE [ ] HCE [ ] OTHER (SPECIFY) 7. SERVICE AREA: [ ] Single County [ ] Multi county: List: Selected Communities of a County. Specify 8. ADDRESS FOR PAYMENT OF CHECKS ITEM #: [ ] #1 [ ] #2 9. CERTIFICATION BY AUTHORIZED AGENCY OFFICER: I hereby certify that the contents of this document are true, accurate and complete statements. I acknowledge that intentional misrepresentation or falsification may result in the termination of financial assistance. Name: Title: Signature: Date: 4

RESPONSE TO REQUEST FOR PROPOSAL SPECIFICATIONS II.A. II.A.1. II.A.2. II.A.3. II.A.4. II.A.5. II.A.6. II.A.7. II.A.8. Corporate Qualifications and Capability: Synopsis: Organizational Charts: Proposer Format Names/Addresses/Telephone Numbers and Term Expiration Dates of Members of the Board of Directors or Corporate Officers: Proposer Format Audited Financial Statements Attachment Certification (signed) of Availability of 60 days Operating Funds Proposer Format Corporate Bylaws Attachment IRS Determination Attachment Statement of No Involvement and Contract Terms and Conditions: STATEMENT OF NO INVOLVEMENT I,, as an authorized representative of, certify that no member of this firm nor any person having interest in this firm has been awarded a contract by the Department of Elder Affairs on a noncompetitive basis to: (1) develop this Request for Proposals; (2) perform a feasibility study concerning the scope of work contained in this RFP; or (3) develop a program similar to what is contained in this RFP. Authorized Representative 5 Date

CONTRACT TERMS AND CONDITIONS I,, as an authorized representative of, certify that this firm agrees to all the terms and conditions of the contract as set forth in this Request For Proposal. Authorized Representative Date II.A.9. II.A.10. II.A.11. II.A.11.a. II.A.12. II.A.13. Assurance of Sufficient Insurance Coverage: Attachment Administrative Assessment Checklist Attachment utilizing the checklist found in Appendix IV Explanation and/or Outline of Proposed Staffing Plan: Current and Proposed Job Descriptions/Pay Rates/Position Qualifications Attachment Cost Efficiency and Program Effectiveness Plan: Statement Assuring No CCE Funds Used in Development of RFP. Attachment utilizing the statement found in Appendix VIII. 6

III.A. III.A.1. DESCRIPTION OF SERVICE DELIVERY AND COORDINATION Service Delivery and Coordination Plan: (Provide one for each of the following, as appropriate) Case Management (Address separately for CCE/HCE/ADI) A description of how Case Management will be delivered for clients in common with other programs, i.e., CCE, ADI, HCE, or OAA must be included on the Case Management Description of Service Delivery form. Case Aide Service: Site Location: Days and Hours of Operation: Specific Activities Your Agency Will Provide Under This Service: Coordination Methodology: 7

III.A.2. Provider Work Plan This format is applicable only to agencies not currently serving as a Lead Agency. Such agencies are considered new applicant agencies or previous providers offering a new service. This format must address the "phase in" process. Attach continuation sheets as needed. SERVICE: ESTIMATED # OF CLIENTS: ANTICIPATED START DATE OF SERVICE: MAJOR WORK TASKS TO ACHIEVE SERVICE OBJECTIVE START-UP ACTIVITIES (Briefly describe tasks and estimated completion dates): TASK: ESTIMATED COMPLETION DATE: TASK: ESTIMATED COMPLETION DATE: TASK: ESTIMATED COMPLETION DATE: TASK: ESTIMATED COMPLETION DATE: 8

For applicants currently serving as Lead Agency, a narrative will be submitted addressing how their agency will coordinate with vendors (in Pinellas County). In Pasco County, a narrative will discuss the vendor agreement process and vendor monitoring schedule using the below format. Both counties must discuss coordination with the Area Agency on Aging on all service delivery components. County: Date: II.A.2. SUBCONTRACT/VENDOR MONITORING SCHEDULE Include all AAA Funded Subcontractors and Vendors Subcontractor or Vendor Date of Visit Program Service [F]iscal/Admin. [P]rogrammatic 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 9

III.A.3. III.A.4. III.A.5. III.A.6. III.A.7. III.A.8. III.A.9. III.A.10. III.A.11. III.A.12. III.A.13. III.A.14. III.A.15. III.A.16. III.A.17. III.A.18. III.A.19. Client Identification Methodology: Client Prioritization/Termination Plan: (Address High Risk, Moderate Risk and Low Risk. Include procedure to terminate low risk clients, if necessary, to serve higher risk clients.) Emergency Service /Referral Response Methodology: Client Adverse Incident, Complaint and Grievance Procedures. Client Confidentiality and Security: HIPAA E-Verify Requirements Social Security Disclosures Background Screening Plan to Maintain Quality Control of Services and Monitor Client Satisfaction: Continuation Bidder Documentation of Effective Management / Service Quality: Attach monitoring reports and letter of reference. New Bidder Documentation of Effective Management / Service Quality: Attach monitoring reports and letter of reference. Documentation of Bidder Experience: Attach monitoring reports and letter of reference. Plan to achieve Outcome/Output measures: Volunteers Disaster Preparedness Co-Payments 10

B. CONTRACT MODULE FORMATS II.B.1. II.B.2. II.B.3. Personnel Cost Flow Worksheet Included with the 2017-2018 Contract Module Worksheets.xls Supporting Budget Worksheet Included with the 2017-2018 Contract Module Worksheets.xls Supporting Budget by Program Activity Included with the 2017-2018 Contract Module Worksheets.xls 11

Agency Name: Program: Donor Identification: Name: Street: III.B.1. MATCH COMMITMENT OF CASH DONATION [ ] Original, dated SFY: FFY: [ ] Revision, dated Contract Amendment # City: State: Zip: Phone: Authorized Representative: Total Amount # Payments Amount/Payment Contribution Period $ $ Special Conditions: Donor Certification: I hereby certify intent to make the cash donation set forth above for use in the specified program during the program's upcoming funding period. This cash is not included as contribution for any other State or Federally assisted program or any Federal contract and is not borne by the Federal government directly or indirectly under any federal grant or contract. X Date: Signature of Donor or Representative 12

III.B.2. MATCH COMMITMENT FOR DONATION OF BUILDING SPACE [ ] Original, dated SFY: FFY: [ ] Revision, dated Contract Amendment # Agency Name: Program: Donor Identification: Name: Street: City: State: Zip: Phone: Authorized Representative: Description of Space: [ ] Office [ ] Site [ ] Other Provider Owned Space: 1. Number of square feet used by project sq.ft. 2. Appraised rental value per square foot $ /sq.ft. 3. Total value of space used by project (1x2) $ Donor Owned Space: 1. Established monthly rental value $ 2. Number of months rent to be paid by donor mos 3. Value of donated space (1x2) $ Special Conditions: Donor Certification: I hereby certify intent to donate use of the space set forth above for the program specified above during the program's upcoming funding period. This space is not being used as match for any other State or Federal program or contract. X Date: Signature of Donor or Representative 13

III.B.3. MATCH COMMITMENT OF SUPPLIES [ ] Original, dated SFY: FFY: [ ] Revision, dated Contract Amendment # Agency Name: Program: Donor Identification: Name: Street: City: State: Zip: Phone: Authorized Representative: Description of Supplies: The below described supplies are committed for use by the project for the period of: (From) (To) Computation of Value: Value to be claimed by project: $ Special Conditions: Donor Certification: I hereby certify intent to donate these supplies for the program specified above during the program=s upcoming funding period. These supplies are not being used as match for any other State or Federally assisted program or contract. X Signature of Donor or Representative Date: 14

III.B.4 MATCH COMMITMENT OF EQUIPMENT [ ] Original, dated SFY: FFY: [ ] Revision, dated Contract Amendment # Agency Name: Program: Donor Identification: Name: Street: City: State: Zip: Phone: Authorized Representative: Description of Equipment: The below described equipment is committed for use by the project for the period of: (From) (To) Acquisition Description of Item Number Cost Value to Project* 1. 2. 3. 4. 5. Total Value Claimed: *Items that are currently owned by the Grantee or are loaned or donated to the project are valued at an annual rate of 6-2/3 percent of the acquisition value. Donor Certification: This equipment is not included as a contribution for any other State or Federally Assisted program or contract and costs are not borne by the Federal Government directly or indirectly under any Federal grant or contract except as provided for under: (cite the authorizing Federal regulation or law if applicable). X Signature of Donor or Representative Date: 15

III.B.5. MATCH COMMITMENT OF IN-KIND CONTRIBUTION OF SERVICES BY STAFF OF SERVICE PROVIDER OR STAFF OF OTHER ORGANIZATIONS [ ] Original, dated SFY: FFY: [ ] Revision, dated Contract Amendment # Agency Name: Program: Donor Identification: Name: Street: City: State: Zip: Phone: Authorized Representative: Descriptions of Positions: Position Hourly Rate or # Hours Value to Title Service Annual Salary Worked Project* 1. $ $ 2. $ $ 3. $ $ Total - $ *Value to project = (# of hours worked) x (Hourly rate) or (Annual Salary 2080 hrs) x (# of hours worked) Donor Certification: These services are not included as match for any other State or Federally Assisted program or contract and costs are not borne by the Federal Government directly or indirectly under any Federal grant or contract except as provided for under: (cite the authorizing Federal regulation or law if applicable). It is certified that the time devoted to the project will be performed during normal working hours. X Signature of Donor or Representative Date: 16

III.B.6. MATCH COMMITMENT OF IN-KIND VOLUNTEER PERSONNEL AND TRAVEL [ ] Original, dated SFY: FFY: [ ] Revision, dated Contract Amendment # Agency Name: Program: Donor Identification: Name: Street: City: State: Zip: Phone: Authorized Representative: The volunteer staff positions identified below will be filled by local volunteers who will be recruited, trained and supervised as an ongoing activity of our agency. We will maintain volunteer records to document individual volunteer activity. Describe Volunteer Effort: Position Title Equivalent Hourly Rate # of Hours Value to Project 1 $ $ 2 $ $ 3 $ $ TOTAL VALUE TO AGENCY... $ Equivalent Hourly Rates were determined by: [ ] Rates for comparable positions within own agency. [ ] State Employment Service estimate of rates for type of work. [ ] Rates for comparable positions within other local agencies. ESTIMATED MILEAGE X RATE PER MILE = VALUE $ Donor Certification: I hereby certify that commitments have been received from individual volunteers or groups sufficient to provide the volunteer hours and travel identified above. X Name: Signature of Agency Official Date: 17

IV.B. AVAILABILITY OF DOCUMENTS The undersigned hereby gives full assurance that the following documents are maintained in the administrative office of the provider and will be filed in such a manner as to ensure ready access for inspection by the AAA or its designee(s) at any time. The Provider will furnish copies of these documents to the AAA upon request. 1. Current Board Roster 2. Articles of Incorporation 3. Corporate By-Laws 4. Advisory Council By-Laws and Membership 5. Corporate Fee Documentation 6. Insurance Coverage Verification 7. Bonding Verification 8. Staffing Plan a. Position Descriptions b. Pay Plan c. Organizational Chart d. Executive Director's Resume 9. Personnel Policies Manual 10. Financial Procedures Manual 11. Operational Procedures Manual 12. Interagency Agreements 13. Affirmative Action Plan 14. Outreach Plan, if applicable 15. Americans With Disabilities Act Assurance and supporting documentation 16. Unusual Incident File 17. Contribution System 18. Inventory List CERTIFICATION BY AUTHORIZED AGENCY OFFICIAL: I hereby certify that the documents identified above currently exist and are properly maintained in the administrative office of the Provider. Assurance is given that the AAA or its designee(s) will be given immediate access to these documents, upon request. Signature Date Name of Authorized Individual Title of Authorized Individual 18

V.B. EQUIPMENT PROPERTY INVENTORY: Proposer format VI.B. CERTIFICATION REGARDING DEBARMENT, SUSPENSION: Debarment and Suspension Certification (29 CFR Part 95 and 45 CFR Part 74) The undersigned Contractor certifies to the best of its knowledge and belief, that it and its principals: 1. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by a Federal Department or agency; 2. Have not within a three-year period preceding this Contract been convicted or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State, or local) transaction or contract under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; 3. Are not presently indicted or otherwise criminally or civilly charged by a government entity (Federal, State or local) with commission of any of the offenses enumerated in paragraph A.2. of this certification; and/or 4. Have not within a three-year period preceding this application/proposal had one or more public transactions (Federal, State, or local) terminated for cause of default. Signature Date Name and Title of Authorized Individual Name of Organization 19

ATTACHMENT I: STAFF DEVELOPMENT AND TRAINING PLAN ATTACHMENT II: Provider: Federal/State Fiscal Year: SITE LIST [ ] Original, Dated [ ] Revision, Dated Contract Amendment # Site No. Contact: Name: Address: Phone No: INSPECTION DATES: Fire: Safety: Other: Site No. Contact: Name: Address: Phone No: INSPECTION DATES: Fire: Safety: Other: Site No. Contact: Name: Address: Phone No: INSPECTION DATES: Fire: Safety: Other: 20

Attachment III. FIVE YEAR SERVICE UNIT RATE QUOTE Proposed Service Year 2 Year3 Year 4 Year 5 Year 6 Case Management Total Unit cost $ $ $ $ $ Case Aide Total Unit cost $ $ $ $ $ Signature Date 21