What do we need for the promotion of our communities and the transformation into Knowledge Hubs?

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Workshop on the Enhancement of the Networking Capacities of Knowledge Hubs, UN-ESCWA Cairo- Egypt, 16-18 Feb 2010 Knowledge Networks and Community Development in Public Policies Nabil Eid - Syria nabieid@gmail.com knowledge means Force for development of disadvantaged communities What do we need for the promotion of our communities and the transformation into Knowledge Hubs? 1

Countries in ESCWA Region should formulate and implement policies and plans that create an enabling environment for knowledge hubs in the service of disadvantaged communities. Knowledge Management Contains many activities such as project management, Agricultural and e-agricultural projects, Learning and e-learning, Business and e-business, Medicine and e-medicine, Micro financing, employment and supporting local content. Access to Information and Knowledge Telecentres, Interactive schools, Mobile Computer Learning.. Schools net, Café net.. etc Knowledge Application and Promotion of E-services e-government e-commerce e-industry e-education e-society e-agriculture What about e-government in MENA Region in 2010? MENA region faces common barriers in e-government initiatives - Lack of government workers with the necessary IT skills for successful e-government development and project management. - Low PC ownership and usage. - Lack of IT infrastructure and funding shortages. - Lack of proper legislative frameworks, and government instability. 2

Monitoring progress of a country s E-Government Development Source: United Nations E-Government Development Knowledge Base, http://www.unpan.org/egovkb Country E-Government 2010 Rank 2010 Rank 2008 Rank Change Bahrain 0.7363 13 42 29 UAE 0.5349 49 32-17 Kuwait 0.529 50 57 7 Jordan 0.5278 51 50-1 Saudi Arabia 0.5142 58 70 12 Qatar 0.4928 62 53-9 Tunisia 0.4826 66 124 58 Oman 0.4576 82 84 2 Egypt 0.4518 86 79-7 Lebanon 0.4388 93 74-19 Libya 0.3799 114 120 6 Morocco 0.3287 126 140 14 Algeria 0.3181 131 121-10 Syria 0.3103 133 119-14 Iraq 0.2996 136 151 15 Sudan 0.2542 154 161 7 Yemen 0.2154 164 164 -- Somalia 0 184 183-1 Countries in the ESCWA region should incorporate knowledge hubs into their national management plan Ministries, Cooperation between countries and UNDP, EC, UNESCO, Other Organizations.. Countries should consider the registration of all access centers and internet cafes within Knowledge Hubs The country coordinators can access a list of all access point centres and encourage all to register within a Knowledge Hub ( For Example: ReefNet, Syria Knowledge Stations, Jordan ICT Club, Egypt.. Governments should be reminded of their national level commitments to MDGs, WSIS Plan of Action, and other national commitments where telecentres play significant roles. Contribute to Goal 8 of the MDGs: MDG1: Eradicate extreme poverty and hunger MDG2: Achieve universal primary education MDG3 : Promote gender equality and empower women 3

Countries should collect case studies on best practice models Summaries of good practices and research made available to all e-services. Best Practice Models for e-learning, e-health, e- Government, etc For Example: http://www.epractice.eu Countries should follow success stories on Public Private Partnership (PPP) Gedaref Digital City Organisation, Success story GDCO in Sudan gets maximum utilization of PPP to develop Gedaref community through ICT. The PPP becomes active where the government is responsible for legislations, logistic support, laws.. etc 4

Challenges to establishing Knowledge Hubs Start up phase Understanding the socio-economic and cultural context, Identifying the right mix of services and products, selection of the right model, ensuring financial and social sustainability. Rural e- Commerce with DRISHTEE, INDIA Success Stories in developing countries BusyInternet success model of sustainable development to the world M. S. Swaminathan Research Foundation, MSSRF http://www.drishtee.com http://www.busyinternet.com/ Nenasala/ Sri Lanka http://www.mssrf.org/ http://www.fishinglanka.com Fishing with ICT 5

Challenges to establishing Knowledge Hubs Content Products and services, getting the right information, local relevance, customization and sharing with other communities. Knowledge centre operations and operators Identifying the right target groups ( Women, Youth, Disabled ) Awareness and problems of community mobilization for a common purpose, accessing a common platform for knowledge sharing with other Knowledge Centre operators. Innovations Enhancing income opportunities and improving outreach to the community. Evaluation Maintaining a system of continuous monitoring and evaluation to improve the scope of Knowledge Centres Why do we need Knowledge Hubs? Increase participation and impact. Exchange experience, knowledge, best practices, assistance. Increased resource and knowledge base. Competition, enthusiasm and work together to serve our communities Define visibility and access to donors. Regional integration opportunities as a network and community building through open dialogue. Support a policy-improving environment for the telecentre movement and influencing government to support it from all levels, including disadvantaged communities. 6

Why do we need Knowledge Hubs? Open innovations to all interested in using an ICT4D for social improvement. Raising standards of telecentre, especially poorly funded communities. Strengthening e-government efforts and transparency, for example increasing the base knowledge from which governments gather information. Thank you for your attention NABIL EID / Syria nabieid@gmail.com 7