Allegany County Transit (ACT) Proposed Route and Fare Adjustments

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Allegany County Transit (ACT) Proposed Route and Fare Adjustments Public Hearing June 14, 2012 Presentation Outline 1. Route Analysis and Findings 2. Proposed Route and Fare Adjustments 3. Questions and Feedback 1

Route Analysis Review of Current Routes Hours, operating costs, major destinations served Stop-By-Stop Ridership Analysis General Public and Rider Surveys Conducted Nov 2011 - Feb 2012 (421 and 186 completed) Stakeholder Input TAC Members, ACT Drivers, Human Service Agencies 3 Stakeholder Input Stakeholder and Survey Respondent Priorities: Later evening service Service to outlying communities More partnerships with organizations also providing client transportation 4 2

ACT Current Services 6 Fixed-Routes: Mon-Fri, Tues service to Lonaconing Primarily one hour headways, 7:30am to 5pm $2.00 fare, children under 5 ride free with an adult FSU Shuttle (Contract Service): Mon-Fri 7:30am to 10:30pm, Sat 10am to 6pm Free for students with a current ID, also open to the public Demand-Response Service - Alltrans: Curb-to-curb transportation for ADA eligible and 65+ residents who live within ¾ mile of fixed-routes Same days & hours as fixed-routes Fares vary by zone, never exceed twice the fixed-route fare 5 ACT Current Bus Routes 3

Key Findings Most riders by line: 1) Green, 2) Blue 1, 3) White, 4) Gold Most riders by stop: 1) Roses (Queen City Dr.), 2) Country Club Mall, 3) Allegany College of MD Poor on-time system performance 7 Implications for Proposed Adjustments Reduce operating costs in response to County budget cuts Use limited resources more efficiently, shift away from underutilized route segments Improve on-time performance by building time into the schedule to make up for delays Focus on serving core areas of high demand (Willowbrook Rd, Country Club Mall) Maximize hours of service, allow riders to use ACT for work 8 4

Proposed Route and Fare Adjustments Four key routes, 8:00am-4:30pm, M-F Potential Fifth Route Evening service (4:30pm-8:30pm) and early morning service (6am-8am) in core areas - Contingent upon budget constraints Service to Lonaconing and Westernport 2 days/week No change to FSU shuttle No change in fare for fixed-routes Alltrans to increase fares to $4 per trip Proposed Routes 5

Hourly service Service every 30 minutes on Willowbrook Rd Red 3 service to Furnace St discontinued Blue and Red Routes Blue-Red Schedule BLUE / RED LINES (Morning) Downtown - W. MD Health System - Allegany Coll. of MD DP: Roses (50 Queen City Dr.) 8:00 8:30 9:00 9:30 10:00 10:30 11:00 11:30 Centre St. & Baltimore St. 8:02 8:32 9:02 9:32 10:02 10:32 11:02 11:32 Decatur St. & Baltimore Ave. 8:05 8:35 9:05 9:35 10:05 10:35 11:05 11:35 Allegany Co. Health Dept. (Brook Bldg.) 8:13 -- 9:13 -- 10:13 -- 11:13 -- Western MD Regional Medical Ctr. (main entrance) 8:16 8:39 9:16 9:39 10:16 10:39 11:16 11:39 Allegany College of Maryland (near fountains) 8:19 8:42 9:19 9:42 10:19 10:42 11:19 11:42 Finan Center (Cottage 7 & 8) -- 8:47 -- 9:47 -- 10:47 -- 11:47 Baltimore Ave. & Decatur St. 8:23 8:52 9:23 9:52 10:23 10:52 11:23 11:52 AR: Roses (50 Queen City Dr.) 8:26 8:55 9:26 9:55 10:26 10:55 11:26 11:55 BLUE / RED LINES (Afternoon) Downtown - W. MD Health System - Allegany Coll. of MD DP: Roses (50 Queen City Dr.) 1:00 1:30 2:00 2:30 3:00 3:30 4:00 Centre St. & Baltimore St. 1:02 1:32 2:02 2:32 3:02 3:32 4:02 Decatur St. & Baltimore Ave. 1:05 1:35 2:05 2:35 3:05 3:35 4:05 Allegany Co. Health Dept. (Brook Bldg.) 1:13 -- 2:13 -- 3:13 -- 4:13 Western MD Regional Medical Ctr. (main entrance) 1:16 1:39 2:16 2:39 3:16 3:39 4:16 Allegany College of Maryland (near fountains) 1:19 1:42 2:19 2:42 3:19 3:42 4:19 Finan Center (Cottage 7 & 8) -- 1:47 -- 2:47 -- 3:47 -- Baltimore Ave. & Decatur St. 1:23 1:52 2:23 2:52 3:23 3:52 4:23 AR: Roses (50 Queen City Dr.) 1:26 1:55 2:26 2:55 3:26 3:55 4:26 6

Green Route Service every 1.5 hours Bedford Rd service to end at fire station Eliminates service to Allegany Office Complex No service on Fayette St Service every 1.5 hours Adds stop at Annapolis Hall Gold Route Eliminates service to Frostburg Freeze Direct service between Cumberland and Frostburg, express service between Cumberland and the mall 7

Green-Gold Schedule GOLD / GREEN LINES (Morning) Cumberland - Country Club Mall DP: Roses (50 Queen City Dr.) 8:30 9:00 10:00 10:30 11:00 Lee St. & Paca St. (Queen City Towers) -- 9:03 -- 10:33 -- Greene St. & Allegany St. (opp. Children's Med. Ctr.) -- 9:04 -- 10:34 -- AR: Country Club Mall (movie theater entrance) 8:54 9:13 10:24 10:43 11:24 DP: Country Club Mall (movie theater entrance) 8:58 10:10 10:28 -- 11:28 Country Club Mall (Wal-Mart) 9:01 10:13 10:31 -- 11:31 Greene St. & Allegany St. (opp. Children's Med. Ctr.) 9:17 -- 10:47 -- 11:47 Lee St. & Paca St. (Queen City Towers) 9:19 -- 10:49 -- 11:49 Frederick St. & Liberty St. 9:23 -- 10:53 -- 11:53 AR: Roses (50 Queen City Dr.) 9:24 10:25 10:54 -- 11:54 GOLD / GREEN LINES (Afternoon) Cumberland - Country Club Mall DP: Roses (50 Queen City Dr.) -- 1:30 2:00 3:00 3:30 Lee St. & Paca St. (Queen City Towers) -- -- 2:03 -- 3:33 Greene St. & Allegany St. (opp. Children's Med. Ctr.) -- -- 2:04 -- 3:34 AR: Country Club Mall (movie theater entrance) -- 1:54 2:13 3:24 3:43 DP: Country Club Mall (movie theater entrance) 1:40 1:58 3:10 3:28 -- Country Club Mall (Wal-Mart) 1:43 2:01 3:13 3:31 -- Greene St. & Allegany St. (opp. Children's Med. Ctr.) -- 2:17 -- 3:47 -- Lee St. & Paca St. (Queen City Towers) -- 2:19 -- 3:49 -- Frederick St. & Liberty St. -- 2:23 -- 3:53 -- AR: Roses (50 Queen City Dr.) 1:55 2:24 3:25 3:54 -- Morning/Evening Routes 8

Yellow Schedule E A R L Y M O R N I N G A N D E V E N I N G S E R V I C E (Monday thru Friday, except Holidays) YELLOW LINE - 1 Downtown - East & South Cumberland DP: Roses (50 Queen City Dr.) 6:00 7:00 -- 5:00 6:30 8:00 Queen City Centre (Martin's Food & Drugstore) 6:03 7:03 -- 5:03 6:33 8:03 Oldtown Rd. & Memorial Ave. 6:07 7:07 -- 5:07 6:37 8:07 Industrial Blvd. (in front of So. Cumberland Marketplace) 6:11 7:11 -- 5:11 6:41 8:11 E. 4th St. & Blackiston Ave. (Mountain View Apts.) 6:13 7:13 -- 5:13 6:43 8:13 E. 2nd St. & Memorial Ave. (Archway Sta./Jane Frazier) 6:15 7:15 -- 5:15 6:45 8:15 Potomac Ave. & Virginia Ave. 6:21 7:21 -- 5:21 6:51 8:21 Virginia Ave. & Offutt St. (CSX) 6:23 7:23 -- 5:23 6:53 8:23 Virginia Ave. bet. Second & First sts. (opp. HRDC) 6:26 7:26 -- 5:26 6:56 -- Queen City Centre (Martin's Food & Drugstore) 6:29 7:29 -- 5:29 6:59 -- Centre St. & Baltimore St. 6:33 7:33 -- 5:33 7:03 -- AR: Roses (50 Queen City Dr.) 6:35 7:35 -- 5:35 7:05 -- YELLOW LINE - 2 Downtown - WMHS - ACM DP: Roses (50 Queen City Dr.) 6:37 7:37 -- 5:37 7:07 -- Centre St. & Baltimore St. 6:39 7:39 -- 5:39 7:09 -- Decatur St. & Baltimore Ave. 6:42 7:42 -- 5:42 7:12 -- Western MD Regional Medical Ctr. (main entrance) 6:46 7:46 -- 5:46 7:16 -- Allegany College of Maryland (near fountains) 6:49 7:49 -- 5:49 7:19 -- Baltimore Ave. & Decatur St. 6:53 7:53 -- 5:53 7:23 -- AR: Roses (50 Queen City Dr.) 6:56 7:56 -- 5:56 7:26 -- YELLOW LINE - 3 Downtown - Country Club Mall DP: Roses (50 Queen City Dr.) -- -- 4:30 6:00 7:30 -- Lee St. & Paca St. (Queen City Towers) -- -- 4:33 6:03 7:33 -- Greene St. & Allegany St. (opp. Children's Med. Ctr.) -- -- 4:34 6:04 7:34 -- AR: Country Club Mall (movie theater entrance) -- -- 4:43 6:13 7:43 DP: Country Club Mall (movie theater entrance) -- -- 4:43 6:13 7:43 Country Club Mall (Wal-Mart) -- -- 4:46 6:16 7:46 -- AR: Roses (50 Queen City Dr.) -- -- 4:58 6:28 7:58 -- Service twice a week Seton Dr served on this route Lonaconing/Westernport Route 9

Purple Schedule PURPLE LINE Cumberland / C.C. Mall to Lonaconing / Westernport DP: Roses (50 Queen City Dr.) 8:30 1:30 Seton Dr. (The Lions Center Rehab.) 8:40 1:40 Country Club Mall (movie theater entrance) 8:52 1:52 Country Club Mall (Wal-Mart) 8:55 1:55 Lonaconing (MD 36 & Douglas Ave.) 9:20 2:20 Westernport 9:35 2:35 Westernport / Lonaconing to C.C. Mall / Cumberland Westernport 9:45 2:45 Lonaconing (MD 36 & Douglas Ave.) 10:00 3:00 Country Club Mall (movie theater entrance) 10:25 3:25 Country Club Mall (Wal-Mart) 10:28 3:28 Seton Dr. (The Lions Center Rehab.) 10:40 3:40 AR: Roses (50 Queen City Dr.) 10:55 3:55 Questions? 10

Contact Information Allegany County Transit James Stafford 301-722-6360 jstafford@allconet.org KFH Group Joel Eisenfeld 301-951-8660 jeisenfeld@kfhgroup.com Maryland Transit Administration Glenn Hoge 410-767-3762 GHoge@mtamaryland.com 11