ATTENDEE REGISTRATION BROCHURE

ATTENDEE REGISTRATION BROCHURE SHARING SOLUTIONS 2017 FCCFA ANNUAL CONVENTION & TRADE SHOW June 22 24, 2017 Turnberry Isle Miami, Florida

AN INVITATION TO CONVENTION ATTENDEES On behalf of the Florida Cemetery, Cremation & Funeral Association, I would like to invite you to attend the 2017 FCCFA Annual Convention & Trade Show! The theme for the 2017 convention is Sharing Solutions. The convention will be held at Turnberry Isle in Miami, Florida on June 22 24, 2017. The convention this year will kick off with a Charity Golf Tournament on Thursday afternoon, a Welcome Reception on Thursday evening and continue all day on Friday and Saturday providing attendees with outstanding speakers. On Friday evening there will be a networking reception in the trade show hall allowing extra time to visit the showcase of exhibits. The convention will conclude on Saturday evening with a reception, the Celebration of Life presentation and banquet dinner that will include the installation of the board of directors and officers, awards recognitions and entertainment from Latin dance performers. Make plans to visit the great showcase of products and services at the convention and support our supplier members. Carnival games and fundraisers will also take place in the trade show hall on Friday and Saturday during exhibit hours. Finally, I would like to thank the members of the convention planning committee for their time and efforts in planning this event. We look forward to an outstanding convention and know you will have a wonderful time in beautiful Miami. Sincerely, Trey Hall FCCFA President THANK YOU TO THE 2017 CONVENTION SPONSORS (as of 3/24/17) FCCFA BOARD OF DIRECTORS MEETING Federated Insurance KEYNOTE SPEAKERS Ellis, Ged & Bodden, P.A. FRIDAY PM BEVERAGE BREAK National Funeral Directors Association FCCFA GOLF TOURNAMENT TITLE SPONSOR Ellis, Ged & Bodden, P.A. GOLF TEE SIGNS Eagle Granite Ellis, Ged & Bodden, P.A. Florida Wilbert Guaranteed Travel Assurance Plan Ken Dear, Inc. Lindsay Precast CELEBRATION OF LIFE Dignity Memorial SCI Funeral Services of Florida, Inc. SATURDAY RECEPTION Federated Insurance Painters on Demand HOTEL KEY CARDS Ellis, Ged & Bodden, P.A. CONVENTION TOTE BAGS Roberts Vault Co., Inc. ATTENDEE LANYARDS Infinite Energy 2-2017 FCCFA ANNUAL CONVENTION & TRADE SHOW

2017 CONVENTION SPEAKER HIGHLIGHTS FRIDAY, JUNE 23 10:15 a.m. 11:15 a.m. CAN WE REALLY BORROW BUSINESS STRATEGIES FROM WALMART? Presented by: Paul Seyler Competitive Resources, Inc. It s fair to say most independent operators want to be the opposite of Walmart - smaller, locally owned, and earning much better profit margins. But surprisingly, there are some strategy lessons we can learn from the retailing giant about leverage, facilities, collaboration and competitive advantage. This presentation looks at a few crucial factors in Walmart s success and unexpected ways that independent firms can use them to build a better, more competitive business. 11:30 a.m. 12:30 p.m. LEGAL INSIGHT FOR FUNERAL DIRECTORS Presented by: C. Glen Ged, Esq. Ellis, Ged & Bodden, P.A. This presentation with Glen Ged will provide attendees with an overview of timely and relevant legal issues facing the death care community. 1:45 p.m. 2:45 p.m. PANEL: BEST PRACTICES = BETTER BUSINESSES Panelists: Mark Kays Kays-Ponger & Uselton Funeral Homes & Cremation Services; Skip Knopke Baldwin Brothers Memorial Care Services, Inc. & Rusty Scott Lake Worth Memory Gardens Why reinvent the wheel when you can borrow proven techniques and strategies from your colleagues? This session will feature a panel of funeral professionals from around the state that will lead and engage in discussions about practices and processes that will lead to higher performance in your organization. Come learn and share with your colleagues! Mark Kays Skip Knopke Rusty Scott SATURDAY, JUNE 24 9:30 a.m. 10:30 a.m. FUNERAL HOMES AND HOSPICES WORKING TOGETHER TO BETTER SERVE FAMILIES Presented by: Jim Monahan Former Executive Vice President of Tidewell Hospice This presentation will explore ways funeral home staff can enhance working relationships with hospices in their community to expand funeral and follow up services to the hospice patients and their families. Ideas come from positive and negative experiences that hospices have had when working with funeral homes. The results of a survey of hospice workers about working with local funeral homes will be presented. The needs of hospice social workers, chaplains and nurses that can be filled by funeral home services will also be presented with ideas about developing mutually beneficial relationships. 11:00 a.m. 12:00 p.m. GOVERNMENTAL AFFAIRS PANEL Panelists: Georgia McKeown GA McKeown & Associates & Wendy Russell Wiener, Esq. Broad and Cassel Moderator: Lisa Coney SCI / Dignity Memorial This panel will review regulatory and legislative updates and issues facing the death care industry. Georgia McKeown Wendy Russell Wiener Lisa Coney 2017 FCCFA ANNUAL CONVENTION & TRADE SHOW - 3

2017 SCHEDULE OF EVENTS THURSDAY, JUNE 22 8:30 a.m. 10:30 a.m. FCCFA Board of Directors Meeting 12:30 p.m. 5:00 p.m. FCCFA Charity Golf Tournament (Turnberry Golf Club Optional additional registration and fees apply) 5:00 p.m. 7:00 p.m. Registration Desk Open 6:30 p.m. 7:30 p.m. Welcome Reception FRIDAY, JUNE 23 8:00 a.m. 5:30 p.m. Registration Desk Open 10:00 a.m. 5:30 p.m. Trade Show Hall Open (1 CEU) 10:00 a.m. Presidents Welcome 10:15 a.m. 11:15 a.m. GENERAL SESSION: Can We Really Borrow Business Strategies from Walmart? (1 CEU) Speaker: Paul Seyler Competitive Resources, Inc. 11:15 a.m. 11:30 a.m. Break 11:30 a.m. 12:30 p.m. GENERAL SESSION: Legal Insight for Funeral Directors (1 CEU) Speaker: C. Glen Ged, Esq. Ellis, Ged & Bodden, P.A. 12:30 p.m. 1:45 p.m. Lunch with Exhibitors in the Trade Show Hall Enjoy lunch and networking with your colleagues while viewing the excellent showcase of products and services. Try your luck at the carnival games and other fun activities in the hall. 1:45 p.m. 2:45 p.m. GENERAL SESSION: Panel: Best Practices = Better Businesses (1 CEU) Panelists: Mark Kays Kays-Ponger & Uselton Funeral Homes & Cremation Services; Skip Knopke Baldwin Brothers Memorial Care Services, Inc. & Rusty Scott Lake Worth Memory Gardens 2:45 p.m. 3:45 p.m. Trade Show & Beverage Break 3:45 p.m. 4:30 p.m. FCCFA Business Meeting & Elections 4:30 p.m. 5:30 p.m. Networking Reception in Trade Show Hall 5:30 p.m. Dinner On Your Own 4-2017 FCCFA ANNUAL CONVENTION & TRADE SHOW

2017 SCHEDULE OF EVENTS SATURDAY, JUNE 24 8:00 a.m. 12:30 p.m. Registration Desk Open 8:30 a.m. 10:00 a.m. Breakfast with Exhibitors in the Trade Show Hall Come early before the educational sessions begin to enjoy breakfast with your colleagues and visit the showcase of products and services. 8:30 a.m. 12:00 p.m. Trade Show Hall Open 9:30 a.m. 10:30 a.m. GENERAL SESSION: Funeral Homes and Hospices Working Together to Better Serve Families (1 CEU) Speaker: Jim Monahan Former Executive Vice President of Tidewell Hospice 10:30 a.m. 11:00 a.m. Trade Show Break 11:00 a.m. 12:00 p.m. GENERAL SESSION: Government Affairs Panel (1 CEU) Panelists: Georgia McKeown GA McKeown & Associates & Wendy Russell Wiener, Esq. Broad and Cassel Moderator: Lisa Coney SCI / Dignity Memorial 12:30 p.m. 5:30 p.m. Neptune Memorial Reef Tour (Optional additional registration and fees apply) 6:30 p.m. 7:00 p.m. FCCFA Reception 7:00 p.m. 7:30 p.m. Celebration of Life Presentation 7:30 p.m. 10:30 p.m. Closing Dinner: Installation of Board & Officers, Awards & Latin Dance Performance Relax and prepare for an evening to close out a great convention. The closing dinner will include the installation of FCCFA officers and board members, award recognitions and entertainment from Latin dance performers from Dance South Florida. CEU CREDITS: (Friday (4 CEU) / Saturday (2 CEU) ATTIRE: Attire for all meetings during the convention is resort casual. Attire for the Saturday Banquet Dinner is business casual (Sport coat is recommended Tie is optional). Proper attire for the golf tournament is required. (Men: collared shirts, long pants / Women: dresses, skirts, slacks, collared shirts or collarless with sleeves) 2017 FCCFA ANNUAL CONVENTION & TRADE SHOW - 5

HOTEL INFORMATION Turnberry Isle 19999 West Country Club Drive Aventura, FL 33180 www.turnberryislemiami.com Named one of the World s Best Resorts by Travel + Leisure Magazine, Turnberry Isle Miami is a South Florida treasure. Timeless architecture encircles a 100-year-old Banyan tree, which sits at the center of this 300-acre tropical oasis. Calming Koi Ponds are a part of the arrival experience, while sounds of tranquil waterfalls and fountains follow your every movement. Hotel Reservations: Make your reservations directly with Turnberry Isle by calling 305.932.6200. Please state you are with the FCCFA to receive the reduced rate of $179 per room per night. The reduced rate includes in-room high speed internet, use of resort bikes, transportation to Aventura Mall and beach access and much more. Turnberry Isle will only be able to offer this rate for rooms to the FCCFA until Wednesday, May 31, 2017. Note: The association can only reserve a certain number rooms at the discounted rate. Once the room block is sold out, even if that day is prior to the cutoff date, a higher prevailing room rate will apply. Make your reservations today! Visit www.thefccfa.com or call the FCCFA office at 800.226.3332 for more information on the convention. 6-2017 FCCFA ANNUAL CONVENTION & TRADE SHOW

2017 FCCFA CONVENTION ATTENDEE REGISTRATION FORM June 22 24, 2017 Turnberry Isle Miami, FL Name (as you want it to appear on name badge) Suffix/Credentials Company / Firm Name Address City State Zip Phone Fax Email License # (Note: All meeting information including confirmation/receipt will be sent to this email.) FULL REGISTRATION FEES: (Please mark all that apply) r FCCFA Member r Non-Member By 5/31/17 After 5/31/17 FCCFA Member $495 $545 $ Non-Member $570 $620 $ Spouse/Guest $420 $470 Name(s): $ Student $145 $170 $ (Full Registration Includes: All educational sessions & trade show on both Friday & Saturday, Thursday Reception, Friday Lunch, Friday Reception, Saturday Breakfast, beverage breaks, (1) ticket to Saturday Reception & Banquet Dinner) Friday Single Day Fee (FCCFA Member) $250 $275 $ Friday Single Day Fee (Non-Member) $325 $350 $ Friday Single Day Fee (Student) $95 $95 $ Saturday Single Day Fee (FCCFA Member) $125 $150 $ Saturday Single Day Fee (Non-Member) $200 $225 $ Saturday Single Day Fee (Student) $75 $75 $ Includes: Friday educational sessions & trade show, lunch, beverage break, Friday Reception Saturday Includes: Saturday educational sessions, trade show & breakfast This does not include Reception & Banquet.) ADDITIONAL EVENT TICKET PRICING: (Note: Please write name(s) of those to receive extra event tickets.) Golf Tournament (Thursday, June 22 Includes golf & greens fees & (2) beverage tickets Does NOT include lunch. Note: All golfers will be contacted prior to the convention for foursome assignments.) Name(s): # X $150 $ Thursday Welcome Reception Name(s): # X $50 $ Friday Reception in Trade Show Hall Name(s): # X $50 $ Neptune Memorial Reef Tour (Limited to 50) Name(s): # X $35 $ (Saturday, June 24 Includes transportation to/from hotel to marina & lunch. Note: You must provide your own snorkel equipment.) Reception & Banquet Dinner (Saturday June 24) Name(s): # X $50 $ Registration Amount $ + Event Tickets Amount $ = TOTAL AMOUNT DUE $ PAYMENT INFORMATION: r Check enclosed (payable to FCCFA) Check # Amount $: Credit Card: r Visa r MC r AMEX Charge Amount $: Card # Expiration Date Sec Code* *This is the 3 digit number found next to the signature panel on the back of the card. AMEX ONLY This is the four digit number found on the front of your card. Credit Card Billing Address (only if different than above) Name on Card Signature CANCELLATIONS: Written notification is required for all refunds. Refund requests received by May 31, 2017 will receive a refund less a $50 administrative fee. No refunds will be paid after May 31, 2017. ADA: Any special accommodation requests must be received in writing by the FCCFA Office no later than May 31, 2017. OPTIONS TO REGISTER FOR THE CONVENTION: >> ONLINE: https://www.thefccfa.com/annual-convention-trade-show-registration >> FAX: 850.222.3019 (credit card payment only) >> MAIL: FCCFA Convention, 325 John Knox Road, Suite 2017 L103, FCCFA Tallahassee, ANNUAL FL 32303 CONVENTION & TRADE SHOW - 7

Florida Cemetery, Cremation & Funeral Association 325 John Knox Rd, Ste L103 Tallahassee, Florida 32303 PRSRT. STD U.S. POSTAGE PAID TALLAHASSEE, FL PERMIT # 801 CONVENTION ACTIVITIES GOLF TOURNAMENT: A golf tournament will take place at the Turnberry Golf Club on Thursday, June 22 from 12:30 p.m. 5:00 p.m. Please join Mike Uselton and his family in their efforts to raise much needed funds for cancer research, education and advocacy! Proceeds from the 2017 Golf Outing will go toward Mike s goal of raising $100,000 for Lung Force! Prizes will be given for 1st Place Team, Closest to the Pin, Longest Drive and Longest Putt. To ensure that proper arrangements are made, please sign up by Friday, June 9. (Additional registration and fees are required. Includes golf & greens fees and (2) beverage tickets Does NOT include lunch. Rentals will need to be secured by each player.) NEPTUNE MEMORIAL REEF TOUR: The Memorial Reef is an artificial reef 3.25 miles east of Key Biscayne, not far from Miami, Florida. Built as an artistic interpretation of the Lost City of Atlantis, the Neptune Memorial Reef is a memorial site. Those who choose cremation for final needs may opt for their remains to be deployed to the Reef, creating life after life. Those who participate will be able to snorkel and explore the reef monument. Transportation to and from the hotel to the marina and lunch will be provided. Visit www.nmreef.com for more information. Those who participate will be able to snorkel and explore the reef monument. (Bring your own snorkel equipment - Max capacity 50 - Additional registration and fees required). We encourage everyone to participate in these excellent networking opportunities. For more information on the convention as it becomes available, please continue to visit the FCCFA website at www.thefccfa.com or contact the FCCFA office at 800.226.3332.