In-Sourcing vs. Outsourcing of ebook Conversion and Production: Solutions, Practical Considerations and Publisher Experiences

Similar documents
Total Quality Management (TQM)

1 st Quarter FY2016 IR Presentation

Institutional Repository Project Summary Report Sept 2007 Sept 2010

DOCUMENT DRAIN. How Back-Office Processes are Shredding Productivity

For Jobs THE ESSENTIAL GUIDE FOR RECRUITERS

Ford, David. Calhoun: The NPS Institutional Archive DSpace Repository Monterey, California. Naval Postgraduate School

quarter 2018 results.

WELCOME TO CIGNA GLOBAL HEALTH ADVANTAGE BENEFITS. Phillips 66 Policy # : 06117A Employee Overview

SUBJECT: AMENDED AND RESTATED AGREEMENT WITH CREATV SAN JOSE FOR PUBLIC AND EDUCATIONAL ACCESS CHANNEL MANAGEMENT

CLOSING THE TELEHEALTH GAP. A survey of healthcare providers on the barriers and opportunities to emerging delivery models

Romeo And Juliet (York Notes) By William Shakespeare READ ONLINE

Fostering Grass Roots Innovation Within Adobe

Q Manpower. Employment Outlook Survey Global. A Manpower Research Report

FY2018 Q3 Financial Results

Private Banking London Awards 2016 Awards Information Pack

Linking Researchers with their Research: Persistent identifiers, registries, and interoperability standards

2017 HALF-YEAR RESULTS STUDIO HARCOURT 6 RUE DE LOTA PARIS 16 E SEPTEMBRE 14, H30

Lee Hecht Harrison (LHH) Global Leader in Career Transition & Talent Development. Peter Alcide, President & COO

King Lear (York Notes Advanced) By William Shakespeare READ ONLINE

Global Sourcing (GS) April 2008 Preview Deck Topic: Availability of European Language Skills for BPO Industry in India

BREAKING HABITS. GETTING NEW PATIENTS TO COME TO YOU

Get Hands-on with CanadaHelps Fundraising Tools for Holiday Success

Presentation

HealthTech Opportunity. Frans van Houten CEO Royal Philips September 23, 2014

How to Start Your Monthly Giving Program and Turn Your Donors into Monthly Givers - A Step-By-Step Guide

A patient experience

Steve s Guide to Collaboration. Maximise the effectiveness of collaboration

A Strategic Approach to Patient Engagement

TELEMEDICINE CART/ROBOT PATIENT PORTAL & APP WEARABLE/ MONITORING DEVICE

Nursing Theories And Nursing Practice By Marilyn E. Parker RN PhD FAAN

Make or Buy: Cost Impacts of Additive Manufacturing, 3D Laser Scanning Technology, and Collaborative Product Lifecycle Management on Ship Maintenance

The German Army In World War I (3): (Men-at- Arms) (v. 3) By Nigel Thomas READ ONLINE

Getting the Right Feng Shui for Your Business Model

Offshoring Software Engineering. Rafiq Dossani & Martin Kenney

Does BPO / KPO Continue to Interest CAs? Case Study Business Management Services Back Office Outsourcing and Offshoring

Deutsche Bank Innovation Labs. Name/Title/Date

Mastery (The Robert Greene Collection) By Robert Greene

Explain how the innovation works and why your organization chose this

The Application and Use of Telepresence Robots. April 2011

Friday, 2 November 2007

Available at

The Next Generation of Clinical Decision Support (CDS) Pilar Hermida, Director UpToDate

September 28, Local Media Association Presents: Self-serve newspaper advertising platform answers mixed media need

ENGAGED SEARCH: THE IMPORTANCE OF USING AN ENGAGED SEARCH FIRM AS YOUR GROWTH PARTNER

Consumerization and new regulatory reforms fuel activity in the healthcare IT outsourcing market.

Acquisition of aufeminin.com

ebook How to Recruit for Local Government in the Digital Age

Remote Workers: Out of Sight, NOT Out of Mind

Embracing the Transformation: THE OUTSOURCING INDUSTRY IN BULGARIA 2016

Next Generation Outsourcing

Startup Success Stories

Q Manpower. Employment Outlook Survey India. A Manpower Research Report

DOC / NCLEX TEST TAKING STRATEGIES DOCUMENT

Presenters: Erin Jones Cheryl Rooney Amnesty International Monthly Giving Coordinators

Telefónica vision around EU Industrial Policies

The Game Of Job Hunting By Valerie Hockert READ ONLINE

Serbia Government And Business Contacts Handbook (World Business, Investment And Government Library) By Ibp Usa

First quarter Wednesday, April 22, Bezons

Hospital Urgent Care Operations: A Pathway to Profitability

The Internet Business Startup Kit : Your Key To Financial Freedom (2 Books & CD-ROM) By T.S. Munger, S.J. Santmyer

How To Shortlist Top Job Candidates: A Checklist

How To Shortlist Top Job Candidates: A Checklist

Bacon Love! 2015 Day-to-Day Calendar By Andrews McMeel Publishing LLC

2016 ANNUAL RESULTS HUMAN RESOURCES MANAGEMENT 6 APRIL, 2017 STUDIO HARCOURT 6 RUE DE LOTA PARIS 16 E 10H30

VA Maine Telehealth Services

6 Common Types of Remote Workers and How You Can Support Them

OUTSOURCING SOLUTIONS & SERVICE CENTRES

WHITE PAPER. The four big waves of contact center technology: From Insourcing Technology to Transformational Customer Experience.

2018 Role of Technology in Law Enforcement Paperwork annual report

SEVEN SEVEN. Credentialing tips designed to help keep costs down and ensure a healthier bottom line.

RESHAPING THE ECONOMIC FUTURE AED FY18 BUDGET PRESENTATION

LORD MAYOR S GLOBAL ENTREPRENEUR 2018 PROGRAM A N INITI A T I VE OF DIGIT A L BRISBA N E AN D THE C ITY S DIGIT A L S T R A TEG Y

Santander Latin American Conference. Cancun, January 2009

KPMG Digital Health Pulse April 2017

Together. Free your energies. Cheuvreux Autumn Conference. September 29, Paul Hermelin, CEO

Hiring Talented Sales Professionals

If searching for a ebook We Were Soldiers Once... And Young - Ia Drang, The Battle That Changed The War In Vietnam by Joseph L., (ret.), Lt. Gen.

Mobilizing Your Mobile Workforce HOW MOBILE TECHNOLOGY STRENGTHENS EMPLOYEE PERFOR- MANCE, PARTNER RELATIONSHIPS AND CUSTOMER GROWTH

TO BE & 2become! Funding my ventures. Bart Van Coppenolle

Spinderella. Coloring Book and Coloring Contest. Which. Cinderella. will your child choose?

JOB HUNTING REPORT 2015

The Evolution of the Conference Room and the Technology Behind it

Redrawing the lines:

MEET US AT CeBIT 2011 Hall no. 6 E46 stand Mar 1 st 5 th

Five-Year Reflections on the Merger of Points of Light Foundation and Hands On Network

Make Decisions. Take Action.

Q Manpower. Employment Outlook Survey Global. A Manpower Research Report

Pilot Study: Optimum Refresh Cycle and Method for Desktop Outsourcing

Provider Perspectives on Patient Information: Results of 2017 Survey. October 19, 2017

Specialists in Design and Construction Recruitment. London Bristol Hong Kong

Full version is >>> HERE <<<

A Bigger Bang Patient Portal Strategy: How we activated 100K patients in our First Year

In-House vs Outsourced

Ghassan Karam Project Manager ICTRP - WHO, Geneva

LOREMIPSUM OUTSOURCING & OFFSHORING. - It is a Global Resourcing Phenomena. - Your business can access the World s best talent

IEEE. An overview of the world s leading professional association for the advancement of technology

Great Reasons to Build a Career in the North East. Creative and Digital

Scout's Outdoor Cookbook (Falcon Guide) By Christine Conners;Tim Conners READ ONLINE

CM-CIC La Bourse rencontre l informatique

Care Plan Management and Visit Verification Using ecare21 Mobile App.

Transcription:

In-Sourcing vs. Outsourcing of ebook Conversion and Production: Solutions, Practical Considerations and Publisher Experiences

Sanj Kharbanda, VP Digital Strategy Pip Tannenbaum, Digital Manager Samantha Cohen, Director, Digital Content Development Nicole Passage, Managing Editor Clynton Hunt, VP Business Development

Is there any industry consensus?

No.

I'm not clear what the future of ebooks will look like. It's important to me that our in-house staff have a strong understanding of ebook production, regardless of where the pendulum swings on outsourcing, which is why we will always try to do at least some work in house.

Once devices use the same software for creating ebooks we may consider training or hiring. Right now the benefits of outsourcing ebooks are greater.

We envision the possible need to bring a small amount of conversion in-house, perhaps in response to future changes or opportunities. That workflow, however, will be rare still.

All responding publishers participating in ebook market have produced ebooks.

Combined numbers still skew towards outsourcing.

Movement towards increased internal production. 45.45%

Quality for price paid biggest factor in outsourcing. 90%

Related factor, internal production considered too expensive. 70%

ALL publishers experienced in internal production see greater net benefits. 100%

Outsourcing requires to great a tradeoff: quality and turnaround. 71.43%

Like control and ability to produce ondemand, while also working with skilled vendor. 91%

Publishers want to increase internal production capabilities 57%

BUT, given uncertainty around formats and platforms at least some outsourcing remains desirable. 57%

Publishers recognize the benefit of implementing workflow management to consolidate all phases of print and digital production. 71%

sanj kharbanda VP, Digital Strategy Houghton Mifflin Harcourt

What makes us, US? E C N E R E F RE COOKING 20

Digital Publishing @ HMH OUTSOURCING Scale Knowledge INSOURCING Skills Flexibility Custom Design QA

INNOVATION GARAGE PRODUCT DEVELOPMENT ENHANCED EBOOKS APPS CONNECTED EXPERIENCES NEW APPROACHES PROCESS IMPROVEMENT BUSINESS MODELS AND MORE 22

INVESTMENTS IN TECHNOLOGY DESIGNERS DEVELOPERS ENGINEERS UX QA ACQUISITION

@sanjjk

Hello.

Parragon celebrates its 25 th anniversary this year as the largest global publisher of illustrated non-fiction books with offices in the the USA, UK, Australia, India, Germany, Scandinavia and China. We create, publish and distribute over 2,000 new titles in up to 26 languages each year with a focus on cookbooks, children s books, and adult non-fiction. Our philosophy on books is simple. We believe our books should be made as widely available as possible: in bookstores, at major retail outlets, at grocery stores and in specialty markets; online through traditional or flash retailers; or as ebooks and apps available for instant download from major digital stores.

Parragon ebook program Over the past 12 months, Parragon has published approximately 688 ebooks across 4 platforms including: ibookstore NOOK Kobo In 5 languages: English German Portuguese Spanish French 80% were children s titles 20% were cookbooks or adult reference titles

Parragon s ebook program as seen a 41% increase in Year-on-Year revenue and we expect our program to continue to grow as 4color device penetration increases. With the expansion of tablet devices in all markets, our approach to content and conversion has evolved. Content Our publishing teams conceptualize the product, not as an individual book or ebook, but as a complete package to be published on all platforms, digital and print. This influences our need to create additional assets for digital editions including: Audio Video Additional images for enhancements Digital only editions

Role of Content Drive Revenue Support marketing and discoverability for: print books ebooks apps Conversion Our approach to conversion has become more fluid as finding solutions for in-house or off-shore conversion need to take into account: Growing number of custom platforms Resource with regard to in-house skill set Create once, publish many Return on investment

Whichever approach you take, DON T LOSE SIGHT OF THE CONSUMER!

OPEN ROAD INTEGRATED MEDIA

IN THE BEGINNING Publication of inaugural author William Styron 8 titles in May 2010 Average about 20 titles/month over first 6 months No FL ebooks during first 6 months OPEN ROAD INTEGRATED MEDIA 32

RAMPING UP Approximate increase of 200 titles every 6 months With acquisition of picture books, begin to produce FL Nov. 2010 April 2011 May 2011 Oct. 2011 Nov. 2011 April 2012 May 2012 Oct. 2012 9 FL 24 FL 38 FL 54 FL OPEN ROAD INTEGRATED MEDIA 33

CURRENTLY Will publish more titles over next 3 months than in first 12 months 61 FL in last 6 months, 66 scheduled for next 6 months Release of first ibooksauthor title last month more to come! OPEN ROAD INTEGRATED MEDIA 34

COMBINED RESOURCES Prior to September 2012 all ebook conversion outsourced (with exception of NOOK Kids and a couple enhanced) Digital production editor now creates all FL files (with ZEB) and E-riginals (from InDesign) and makes CX/updates as needed ibooksauthor and Kindle Panel View files created in-house ibooksauthor Kindle Panel View OPEN ROAD INTEGRATED MEDIA 35

NICOLE PASSAGE npassage@openroadmedia.com OPEN ROAD INTEGRATED MEDIA CONFIDENTIAL 36

Clynton Hunt Clynton.hunt@zoodigital.com @confusedkiwis www.zoopubs.com