Russell Koty, Brian Bowen, William Stack, Harrison Grubbs, Craig Foley

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AIA Provider: Provider Number: Northeast Sustainable Energy Association G338 It Takes a City Course Number Russell Koty, Brian Bowen, William Stack, Harrison Grubbs, Craig Foley 3/4/2015

Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-aia members are available upon request. method or manner of handling, using, distributing, or dealing in any material or product. Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation. This course is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any

Course Description In 2011, Somerville launched a two-year, citywide residential energy efficiency program aimed at a difficult-to- reach demographic: middle income rental properties. This session will reveal insights from implementing Somerville's program, including utility collaboration, data management, incentive design, and the role of implementation partners. This session is meant to spark discussion among city energy managers, community energy efficiency advocates, and residential energy consumers on the best ways to partner with key steak holders within the community.

Learning Objectives At the end of the this course, participants will be able to: 1. Have the tools needed to plan and implement a city-wide energy efficiency program. 2. Understand the motivations of residents that participated in Somerville s program. 3. Collaborate with local utilities and key steak holders to meet municipal energy efficiency goals. 4. Quantify the value of energy efficiency from a real estate perspective

GETTING STARTED Our theme is

AGENDA Somerville s Residential EE Program University Collaborations Utility & Vendor Partnerships Real Estate Impact of Energy Efficiency Interactive Q&A

DISCUSSION QUESTIONS 1. How do you define a partnership? 2. What advice would you give your town about creating partnership for a home energy efficiency program? 3. Who are some unusual partners towns and cities can work with to support energy efficiency, and what do they provide? Bonus question: What s your wild card takeaway?

ABOUT SOMERVILLE Most densely populated city in New England Aging housing stock 88% multi-family housing Transient rental population with landlord-tenant hurdles

PROGRAM GOALS Address energy efficiency in multi-family and rental units. Assist moderate-income residents in reducing energy costs. Achieve a significant number (60 or more) of whole-building retrofits for 2-4 family rental properties.

RESIDENTIAL EE PROGRAM (REEP) A joint project of Somerville s Housing Division; Office of Sustainability; and Commission on Energy and Climate Change Ran from November 2011 through December 2012 Funded through Recovery Act block grant Eligibility: 60-120% of area median income Up to $1500 in cash incentives for: Insulation Heating systems Water heating

REEP BY THE NUMBERS In addition to hundreds of home assessments, REEP helped 73 Homes Upgraded $1200 average project incentive $1315 per household $100K Incentives Delivered 560 80 Home Audits Upgrade Projects

PROGRAM PARTICIPATION 34 homes were insulated 30 heating systems replaced 16 water heaters replaced 90% of projects in multifamily homes

CITY-WIDE DISTRIBUTION

NEXT STEPS FOR THE CITY Weatherization Program Partner Local Banking Partner Nonprofit Partnerships Shared data Partnerships

UNIVERSITY PARTNERSHIPS BRIAN BOWEN MIT DEPARTMENT OF URBAN STUDIES AND PLANNING

EDUCATIONAL INSTITUTIONS

TUFTS PLANNING STUDY Partnered with OSE and Housing Semester-long project Community-based strategies Proposed options for city, multiple partnership models Skilled team

MIT EVALUATION STUDY! SOMERVILLE RESIDENTIAL ENERGY EFFICIENCY PROGRAM Program Evaluation Brian Bowen and Judith A. Layzer Massachusetts Institute of Technology Department of Urban Studies and Planning PREPARED FOR: Somerville Energy and Climate Commission June 2014!!! Collaboration with city Climate and Energy Commission. Evaluated kwh and therm savings from upgrades. Conducted survey on participant motivations.

SURVEY POPULATION 67 people Non-randomized Distributed over email and phone 25% of respondents participated in REEP REEP Participants Are 25% of Sample

AWARENESS Survey indicates a 30% awareness rate. Compares favorably to MassSave overall at 20%* Multi-mode awareness Newspaper/articl e Marketing Mode Online Mailing Friend/neighbor City staff Advertisement or flyer *Opinion Dynamics Corp 0 2 4 6

MOTIVATIONS With regard to home energy use, please rank the following factors in terms of their importance to you. Reliability Climate/Environment Low energy bill Comfort 19% 20% 17% Most Important Ranking 44% Reliability Climate Low Bill Comfort

SATISFACTION One participant s comments Thank you, for what you have done. It meant a lot to us and hope you continue you to help people who cannot get funding because they do not fit the low income guidelines but are unable to update and take on any more debt.

KEY POINTS What can cities learn from Somerville s university partnerships? Get a (free!) second opinion. University students can be a great source of new ideas usually at no cost. Value of neutrality. Students can do the legwork on surveys and provide a more neutral audience for authentic resident feedback.

UTILITY & VENDOR PARTNERSHIPS WILLIAM STACK LEAD PROGRAM MANAGER, RESIDENTIAL EE EVERSOURCE ENERGY HARRISON GRUBBS DIRECTOR, CONSERVATION SERVICES GROUP

CSG s Partnership in the Mass Save Customer Experience Customer recruitment Scoping work with contractors Quality assurance Contractors Customers CSG Utilities Education and advisory role Provide HEAs and rebates Lead Vendor for Eversource

Customers: The Most Critical Participants Contractors Job Quality is measured on technical correctness and customer service What are customer concerns? Comfort? Monthly bill? Out-of-pocket expense? What is the best way to address them through a range of Wx and Mechanical Equipment rebates?

Continued Traction in Somerville 21,626 2014 Eversource HEAs 7,320 2014 Eversource Wx Jobs 849 2014 Somerville HEAs 179 2014 Somerville Wx Jobs Safety First and Always

EN+ Enhanced Model Enhanced Incentive Description Enhanced Incentive Existing Incentive Common Area Lighting (LED or CFL depending on fixture) $120 $0 Pre-Weatherization Barrier Incentive * Up to $800 Up to $800 90% up to $3000 Insulation per unit/single family $1,980 (Based on historical job costs) $1,650 2-4 Family Landlord Whole House Insulation with Adder (50% of Customer Contribution) (Based on historical job costs) 2 Family $5,130 $4,000 3 Family $7,695 $6,000 4 Family $9,500 $7,500 Early Retirement Refrigerator (ENERGY STAR labeled) $200 $150 EN + Boiler & Furnace Incentive Adder $100 **$0 Early Boiler Replacement (EBR) Rebate with Additional $500 Incentive for Non-owner Occupied Properties ($4,000) Unrestricted Timeline ($4000) Restricted Timeline EN + Whole House $500 Incentive Adder Package Insulation + Heating Equipment $500 $0 *Multiple barriers allowed: Knob & Tube/Dryer Venting = $250 each, High CO = $300 **Existing gas boiler rebates $1,000-$1,500, Existing gas furnace rebates $300-$450, Existing Oil equipment $400-$500 Safety First and Always

3 Family Example The Whole Package Incentive Description Customer Contribution* Incentive Lighting in units and common areas $0 $300 Low flow showerheads & faucet aerators $0 $50 Programmable Thermostats $0 $150 Targeted cost-effective air sealing $0 $800 Fully insulated 3 family (includes adder incentive) $405 $7,695 ENERGY STAR refrigerator retrofits in all units $1,200 $600 Early boiler replacement of 3 units (non-owner occupied) ~$9,000 $12,000 EN + 2-4 family whole house landlord incentive adder $0 $500 0% HEAT Loan up to $25,000 Principal only - Interest subsidized Contribution Incentives Total $10,605 $22,095 $32,700 *Estimates Safety First and Always

EN+ in Somerville 1,925 eligible customers in specific census blocks Program extends until March 15, so still time for customers to act 65 EN+ HEAs 7 EN+ Wx Jobs Safety First and Always

REAL ESTATE COLLABORATION CRAIG FOLEY CHIEF OF ENERGY SOLUTIONS RE/MAX LEADING EDGE

My Role at RE/MAX Leading Edge Green brand and strategy Agent education Partnerships Advocacy for highperformance buildings

Motivator: New England Electricity Prices

Proof Points: Value of Green $1 Annual energy savings = $15-20 at the point of sale

Proof Points: Value of Green $1 Annual energy savings = $15-20 at the point of sale At resale, solar PV adds $4180 per kw.

Proof Points: Value of Green $1 Annual energy savings = $15-20 at the point of sale At resale, solar PV adds $4180 per kw. Energy efficient homes are 32% less likely to default.

Proof Points: Value of Green 87% Of homebuyers said #1 home s heating and cooling costs were important or very important, regardless of the age of the home. Unmet housing need was energy efficiency

Energy Costs Drive Real Estate Values

How EE Upgrades Are Valued

Integrating Green Measures Into MLS

WRAPPING UP Questions for the panel: What can cities do to help you in your work? Tell us about a partnership that didn t work out and why it didn t.

DISCUSSION QUESTIONS 1. How do you define a partnership? 2. What advice would you give your town about creating partnership for a home energy efficiency program? 3. Who are some unusual partners towns and cities can work with to support energy efficiency, and what do they provide? Bonus question: What s your wild card takeaway?

This concludes The American Institute of Architects Continuing Education Systems Course Provider Name/Logo