DIRECTORATE OF MENTAL HEALTH SERVICES JOB DESCRIPTION JOB TITLE: Unit Manager CCH Step Down Houses, Mental Health Rehabilitation and Recovery BANDING: Band 7 LOCATION: REPORTS TO: PROFESSIONALLY ACCOUNTABLE TO: HOURS OF DUTY: Directorate of Mental Health Clinical Service Manager (Rehabilitation and Recovery Services) Head of Nursing (Mental Health Services) 37.5 Monday Friday, 9 a.m. 5.00 p.m. but flexibly as required JOB SUMMARY The Post-holder will be responsible for the Operational and Clinical Nurse Management of the Cefn Coed Hospital Step Down Houses Rehabilitation. This will include managing the daily functioning of the Unit, responsibility for all staff management, resource allocation, modernisation and development of the workforce and services and overseeing patient referrals and assessments. 1
OVERALL OBJECTIVE: To operationally manage the Step Down Houses Rehabilitation Unit in Cefn Coed Hospital and to lead, co-ordinate and contribute to the delivery of Rehabilitation and Recovery services on an operational basis via the nursing team, ensuring holistic delivery of care and multidisciplinary/multi-agency services, which are coherent, consistently applied and in line with Operational Policies. KEY TASKS: 1] STRATEGIC MANAGEMENT Contribute to the strategic direction and development of the service(s). Support the Clinical Services Manager in coordinating, and implementing strategic developments which includes management of change, attendance at relevant meetings etc. Introduce an innovative modern approach to rehabilitation and recovery services which embrace a person centered approach, promoting recovery and mental wellbeing. Support the Clinical Services Manager in advising on workforce planning which could affect strategic direction aligned to local and national priorities. Ensure the Unit staff teams are flexible, modern and responsive to the changing methods of delivering services. 2] OPERATIONAL MANAGEMENT Ensure effective operational day to day management for Step Down Houses Rehabilitation Unit. Create, maintain and enhance effective working relationships within a multi-disciplinary, interagency framework, using established communication systems and structures to optimum effect. Support, maintain and enhance effective communication to assist decision-making within multi-disciplinary and interagency teams. 2
Support the Clinical Services Manager in improving the efficiency and effectiveness of the service, incorporating the best utilisation of resources, e.g. creating capable teams, effective bed and discharge management, flexible rostering/work patterns and deployment of staff, including implementation of e-rostering as necessary. Ensure adherence to financial control procedures within the ABM University Health Board in relation to patient property within the Units etc. Develop knowledge and understanding of financial budget for the Unit and manage this effectively. Manage and monitor sickness of the Unit in accordance with ABM University Health Board s Sickness Absence Policy and Procedure. Support the Clinical Services Manager in the development and review of operational policies, procedures and standards for Adult Rehabilitation Services, ensuring compliance and compatibility with all Directorate, ABM University Health Board and jointly developed Policies. Ensure Unit staff awareness of working practices in accordance with ABM University Health Board and Directorate Policies and Procedures, and all relevant Legislation and Professional Requirements. To promote the involvement of Service Users in improving service delivery, including facilitating regular meetings with Carers, voluntary agencies, community groups and Advocacy Services etc. Be responsible for compliance of Health & Safety Policies within the Unit and risk assessments are conducted as necessary. 3] HEALTHCARE GOVERNANCE Facilitate the implementation and evaluation of nursing care within the Unit to ensure the highest level of evidence based care is achieved, local and national targets are met and that the care provided is patient centered. Effectively manage the nursing resource within the Unit in relation to Agenda for Change, e.g. modernization, role re-design and annual leave. 3
Ensure that safe and effective services are delivered within the resources available, and that risks are managed effectively in accordance with Health & Safety Regulations and Risk Management Strategies. To ensure recommendations in Adult Mental Health Services National Framework (2002), Adult Mental Health Services for Wales (2001) are implemented. Ensure compliance with complaints procedure. Attend Service Group, SPAM and Directorate Healthcare Governance Groups as necessary. Take the lead in providing reports and facilitate clinical reviews and clinical incidents within the Unit. Participate in research and ensure that all client interventions are informed by sound evidence based practice. To maintain staff awareness and compliance of working practice in accordance with: A] Codes of Professional Practice, Nursing Midwifery Council. B] ABM University Health Board policies and procedures. D] Mental Health Act (2007) E] Codes of Practice (MHA 2007) F] Health and Safety at Work Act. G] Mental Health Measure (Wales) Responsible for promoting and establishing a safe, healthy working environment for all staff within the Unit ensuring compliance with Health & Safety at Work Act. Co-ordinate and provide information regarding Delayed Transfer of Care for rehabilitation and recovery mental health patients. Ensure all clinical audits within the Unit are completed in a timely manner and in line with ABM University Health Board Policy. 4] NURSING Adhere to the NMC Code of Professional Conduct [2008] Take a lead role in the management of change to enhance innovation and developments in health care and its application to practice within the Unit. 4
Through example, become an effective role model for nursing staff and others by demonstrating clinical leadership skills and initiative. Provide professional advice to the multi disciplinary teams within the Unit. To ensure the delivery of nursing care within the Unit meets the needs of patients using the framework of the Mental Health Measure. Contribute to the implementation of NICE Guidelines and National Service Frameworks where applicable. Manage and maintain a system of clinical and managerial supervision for nursing staff within the Unit. Ensure all statistical returns are completed. Deputize for Clinical Services Manager as required. Assist the Clinical Services Manager in the development and setting of Mental Health Nursing standards within Rehabilitation and Recovery Services. Ensure the deployment and allocation of nursing resources within the Rehabilitation Units. Participate in the ABM University Health Board PDR process and ensure all staff are up to date, meet the KSF outlines for their posts and have and are implementing agreed development plans. 5] CONTINUOUS PROFESSIONAL DEVELOPMENT Actively seek opportunities to continually develop oneself and other staff with developments in the field of rehabilitation in mental health services, consistent with the principles of lifelong learning and in line with the professional bodies Continuous Professional Development requirements. Maintain an up to date professional level of knowledge which is relevant to team role and function. Provide preceptorship/mentorship to newly registered and student nurses. KEY OBJECTIVES FOR YEAR 1: Adult Rehabilitation Unit 1] To take a lead role in managing the change process in the modernisation of rehabilitation and recovery services and preparing the team for the new service/unit. 5
2] Working with Clinical Service Manager to develop training needs analysis and development plans for staff to ensure skills are fit for purpose to meet changes in service requirements. 3] Review the Operational Policy for the Unit on a regular basis with the Clinical Service Manager ensuring it embraces a modern approach to delivering services. 4] Introduction and embedding of the Recovery Model. Working with the Unit s new community to ensure harmonious integration. 5] Develop and implement the Recovery Star within the Unit. 6] Take the lead in facilitating movement and move on within the whole rehabilitation service to ensure patients return to their least restrictive environments as soon as possible. 7] Maximise the use of community facilities. 8] Review and develop team rosters to gain optimum use of staff time available. 9] Develop new ideas and opportunities to demonstrably motivate employees to meet challenges ahead. 10] To build up active links with community services. 11] Develop the multidisciplinary working in conjunction with the Responsible Clinician, Clinical Services Manager, Clinical Psychologist and the Occupational Therapist. 12] To attend complex case review meetings on a regular basis This job profile is not inflexible. It is an outline and account of the main duties. It will be reviewed periodically and amended and developed to cope with the changes, demands and circumstances following consultation with the post holder. GENERAL: Performance Reviews/Performance Obligation: The postholder will be expected to participate in the ABM University Health Board's individual performance review process to ensure continued professional development. Job Limitations: At no time should the postholder work outside their defined level of competence. If the postholder has concerns regarding this, they should immediately discuss them with their Manager / Supervisor / Consultant. All staff have a responsibility to inform 6
those supervising their duties if they are not competent to perform a duty. Confidentiality: In line with the Data Protection Act 1998, the postholder will be expected to maintain confidentiality in relation to personal and patient information, as outlined in the contract of employment. The postholder may access information only on a need to know basis in the direct discharge of duties and divulge information only in the proper course of duties. Risk Management: The ABM University Health Board is committed to protecting its staff, patients, assets and reputation through an effective risk management process. The postholder will be required to comply with the ABM University Health Board's Rick Management Policy and other associated policies and to actively participate in this process, having responsibility for managing risks and reporting exceptions. Records Management: The postholder has a legal responsibility to treat all records created, maintained, used or handled as part of their work within the ABM University Health Board in confidence (even after an employee has left the ABM University Health Board). This includes all records relating to patient health, financial, personal and administrative, whether paper based or on computer. All staff have a responsibility to consult their manager if they have any doubts about the correct, management of records with which they work. Health & Safety: The postholder is required to co-operate with the ABM University Health Board to ensure health and safety duties and requirements are complied with. It is the postholder's personal responsibility to conform to procedures, rules and codes of practice; and to use properly and conscientiously all safety equipment, devices, protective clothing and equipment, which is fitted or made available, and to attend training courses as required. All staff have a responsibility to access Occupational Health and other support in times of need and advice. Job Description: This job description is not inflexible but is an outline and account of the main duties. Any changes will be discussed fully with the postholder in advance. The job description will be reviewed periodically to take into account changes and developments in service requirements. For Clinical Staff Only: All clinical staff are required to comply, at all times, with the relevant codes of practice and other requirements of the appropriate professional organisations e.g. GMC, NMC, HPC etc. It is the postholder's responsibility to ensure that they are both familiar with and adhere to these requirements. All Clinical Staff will be advised during their induction of the arrangements available for them to access advice and support both during and outside normal working hours. 7