THE HUMANITARIAN OPERATION YOBE STATE NIGERIA

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STANDARD OPERATING PROCEDURES FOR PREVENTION OF AND RESPONSE TO GENDER-BASED VIOLENCE THE HUMANITARIAN OPERATION YOBE STATE NIGERIA Developed under the leadership of Ministry of Women Affairs in Collaboration with: Ministry of Health,SPHCMB,MOBEP MYSD,MORA, Ministry of Justice,NSCDC,NPF, UNFPA, UNHCR, UNICEF,UNOCHA, FHI360,COOPI, FIDA, MSF, NEMA, SEMA,FOMWAN, NCWS, GESDI, NAWOJ,RED CROSS, INOL,G&SI, JNI,CAN,NEIYF,Market Women Association,YYPL, ICRC, NTRL Initial; April 2016 Final SOP; June 2016

Table of Contents 1. Introduction... 3 2. Setting and Persons of Concern... 5 3. Definitions and Terms... 5 4. Guiding Principles... 6 5. Reporting and Referral Mechanisms... 7 5.1. Disclosure and reporting... 7 5.2. Help-seeking and referral pathway... 7 5.3. Consent and information sharing... 9 5.4. Special procedures for child victims/survivors... 9 6. Responsibilities for Survivor/Victim Assistance (Response)... 10 6.1. Health/medical response... 10 6.2. Psychosocial response... 10 6.3. Security and safety response... 13 6.4. Legal/justice response... 13 6.4.1. Special consideration for child survivors in the legal justice system... 13 6.4.2. Traditional justice mechanisms... 13 7. Responsibilities for Prevention... 14 7.1. All parties to these SOPs... 14 7.2. Community leaders... 14 7.5. Other sectors/clusters/ coordination structure/un Agencies & INGO... 16 8. Informing the Community about these SOPs... 17 8.1. Information dissemination to the community... 17 8.2. Information dissemination to other organizations and government... 17 9. Documentation, Data, and Monitoring... 18 9.1. Data management, reported incidents... 18 9.2. Indicators... 18 9.3. GBV monitoring report... 19 10. Coordination... 20 Annex 1: Yobe state referral mechanism/pathway (simplified version)... 23 Annex 2: Consent form... 24 Annex 3: UNFPA Supported Health Facilities in Yobe State.... 25 Annex 4: Health Facilities being supported by UNICEF in Yobe... 27 Annex 5: UNFPA Participant s list for Health Training in Yobe... 29 Annex 7: Participant s list for CMR... Error! Bookmark not defined. 2

1. Introduction The Gender-Based Violence (GBV) Standard Operating Procedures (SOP) is developed to facilitate joint referral pathway for women, men, boys and girls at risk in the humanitarian operation, including Reception Centers, camps and host communities where the IDPs live. Gender Based Violence (GBV) is a life threatening protection, health, and human rights issue that can have devastating impact on women and children in particular, as well as families and communities. Standard Operating Procedures are developed to facilitate joint action by all actors to respond to GBV in a humanitarian crisis setting. It describes clear procedures, roles, and responsibilities for all actors. Furthermore all organizations listed above agree to the same procedures, guiding principles and working together for the best interest of women, men, boys and girls in the humanitarian setting in YOBE state. These SOPs, initially drafted in April 2016, are updated and expanded to reflect more comprehensive prevention and response interventions. The members agreed to review the SOPs bi-annually. ACRONYMS USED CAN Christian Association of Nigeria CBO Community-Based Organization CCCM Camp Coordination and Camp Management CCS Caring for Child Survivors CCSAS Clinical Management for sexual assault survivors CMR Clinical Management of Rape FBO Faith Based Organizations FHI360 Family Health International 360 FIDA International Federation of Women Lawyers, FOMWAN Federation of Muslim Women's Associations in Nigeria GBV Gender-Based Violence GBVIMS Gender-Based Violence Information Management System HIV/AIDS Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome IASC Inter-Agency Standing Committee IDP Internally Displaced Person IEC Information Education Communication INGO International Non-Governmental Organization IPV Intimate Partner Violence LGA Local Government Area MISP Minimum Initial Service Package MoH Ministry of Health MoJ Ministry of Justice MHPSS Mental Health and Psychosocial Support MSF Médecins Sans Frontière MWA&SD Ministry of Women Affairs and Development NEMA National Emergency Management Agency NCWS National Council of Women Societies NGO Non-Governmental Organization NPF Nigeria Police Force PEP Post-Exposure Prophylaxis PSEA Protection from Sexual Exploitation and Abuse RH Reproductive Health SEA Sexual Exploitation and Abuse SGBV Sexual and Gender-Based Violence 3

SOP TOR TOTs UN UNHCR UNFPA UNICEF WG 5Ws Standard Operating Procedures Terms of Reference Training of Trainers United Nations UN High Commissioner for Refugees UN Population Fund UN Children s Fund Working Group Who, What, Where When Why 4

2. Setting and Persons of Concern These SOPs have been developed for use in the following settings: IDPs camps and Host communities in YOBE State. 3. Definitions and Terms Actor(s) refers to individuals, groups, organizations, and institutions involved in preventing and responding to gender based violence. Gender based violence (GBV) is an umbrella term for any harmful act that is perpetrated against a person s will, and that is based on socially ascribed (gender) differences between males and females. Acts of GBV violate a number of universal human rights protected by international instruments and conventions. Incident refers to the specific act of gender based violence or rights violation. Survivor: Refers to any person woman, man or child who suffers any act of violence or rights violation. Perpetrator: Refers to any person woman, man or child who commits or alleged to have committed an act of gender based violence. GBV Classification Types 1. The GBV classifications relate directly to the GBV Information Management System (GBVIMS), and has the following tools: Incident classification Tool: standardizes incidents, making the data easy to compile, compare and analyze. 2. Intake and Consent Form: collects information from survivors and protects survivors control over information 3. Incident recorder : An excel database that gathers corresponding information from the intake form and automatically generates data(please note that the IDP location await the roll out of the GBVIMS) 4. Information Sharing Protocol: regulates the sharing of GBV data with other actors such as coordinating agencies. The classification types are: 1. Rape 2. Sexual assault 3. Physical assault 4. Forced marriage 5. Denial of resources or opportunities or services 6. Psychological /Emotional Abuse Rape: non-consensual penetration (however slight) of the vagina, anus or mouth with a penis or other body part. Also includes penetration of the vagina or anus with an object. Sexual Assault: any form of non-consensual sexual contact that does not result in or include penetration. Examples include: attempted rape, as well as unwanted kissing, fondling, or touching of genitalia and buttocks. This incident type does not include rape, i.e., where penetration has occurred. Physical Assault: an act of physical violence that is not sexual in nature. Examples include: hitting, slapping, choking, cutting, shoving, burning, shooting or use of any weapons, acid attacks or any other act that results in pain, discomfort or injury. 5

Forced/early marriage: It refers to marriage of an individual against her or his will Denial of resources or opportunities or service: withheld by an intimate partner or family member, household resources (to the detriment of the family s well-being), prevented by one s intimate partner to pursue livelihood activities, Psychological / Emotional Abuse: infliction of mental or emotional pain or injury. Examples include: threats of physical or sexual violence, intimidation, humiliation, forced isolation, stalking, harassment, unwanted attention, remarks, gestures or written words of a sexual and/or menacing nature, destruction of cherished things, etc. 4. Guiding Principles Safety and Security Ensure the safety of the survivor at all times. Remember that s/he may be frightened, and need assurance that s/he is safe. In all types of cases, ensure that s/he is not placed at risk of further harm by the assailant. If necessary, ask for assistance from security, police, elders, community leaders or others who can provide security. Maintain awareness of safety and security of people who are helping the survivor, such as family, friends, counselors, health care workers, etc. Confidentiality: Respect the confidentiality of the survivor, child and their family at all times. If the survivor gives his/her informed consent, share only relevant information with others for the purpose of helping the survivor, such as referring for services. All written information about survivors must be maintained in secure, locked files. If any reports or statistics are to be made public, only the actors who report data each month will have the authority to release such information. All identifying personal information (name, address, etc.) will be withheld in the reporting, compilation and sharing of data. Respect: Respect the wishes, choices, rights, and dignity of the victim/survivor. Non-discrimination Ensure non-discrimination in all interactions with survivors/victims and in all service provision. Procedures for Children Apply the above principles to children, including their right to participate in decisions that will affect them. If a decision is taken on behalf of the child, the best interests of the child shall be the overriding guide and the appropriate procedures should be followed. Survivor Centered Approach: Survivor centered approach is focusing on the short-term and long-term best interest of the survivor. The survivor should be at the centre of any reporting and referral mechanism, reflecting the principle of respect for survivor s choice and having the child participate in the decision making. A clear referral system ensures that the service providers know how to provide timely assistance. The survivor should be clearly informed of what assistance can be offered by each service provider 6

The person/organization who receives the initial disclosure (report) of a GBV case will act in accordance with the referral mechanism illustrated in annex 1, which includes opportunities at each stage to move forward or stop. The survivor has the freedom to choose whether to seek assistance, what type(s) of assistance, and from which organizations. Health assistance is the priority for cases involving sexual violence and/or possible bodily injuries. In the case of rape, assistance must be in accordance with the WHO Clinical Management of Rape guidelines and may include emergency contraception and post exposure prophylaxis for HIV. Service providers will inform the survivor of what assistance they can offer and clearly relate what cannot be provided or any limitations to services, to avoid creating false expectations. All service providers in the referral network must be knowledgeable about the services provided by any actor to whom they refer a survivor. Children must be accompanied to all services within the referral pathway. Referral form annex 2 will be used by all actors when referring any GBV case. 5. Reporting and Referral Mechanisms 5.1. Disclosure and reporting A survivor has the freedom and the right to disclose an incident to anyone. S/he may disclose her/his experience to a trusted family member or friend. S/he may seek help from a trusted individual or organization. Anyone the survivor tells about her/his experience has a responsibility to give honest and complete information about services available, to encourage her/him to seek help, and to accompany her/him and support her/him through the process whenever possible. 5.2. Help-seeking and referral pathway Help-seeking and referral for IDPs camps and Host Communities in YOBE TELLING SOMEONE AND SEEKING HELP (REPORTING) Survivor tells family, friend, community member; that person accompanies survivor to the health or psychosocial entry point: Survivor self-reports to any service provider IMMEDIATE RESPONSE The service provider must provide a safe, caring environment and respect the confidentiality and wishes of the survivor; learn the immediate needs; give honest and clear information about services available. If agreed and requested by survivor, obtain informed consent and make referrals; accompany the survivor to assist her in accessing services Medical/health care entry point Local Government Areas: Damaturu & Psychosocial support entry point Local Government Areas : Damaturu, Potiskum, Bade, Nguru, Fune, Fika Psychosocial support entry point for Children Local Government Areas: Damaturu 7

Potiskum Yobe State Ministry of Health Abdullahi Ali Danchua 08036425273 aadanchua@gmail.com General Sani Abacha Specialist Hosipital Dr. Ali Baba: 08038564037 FSP Clinic Damaturu Dr. Babagana Kolo 07030103847 General Hospital Potiskum Dr. Aisha Babagana 07030103847 GH Damagum, Fune Dr. Salami Peter 07035242734 MCH Ngelzerma Solomi Tika 08132518932 24hrs/7days RED CROSS Alh Zabu Buba Contact: 08036423535 Monday Friday 8am 5pm UNFPA- Danladi Idrisa Contact: 08023624440 Monday Friday 8am 4pm Min. of Women Affair & SD Rifkatu Othman Audu Gender Desk Officer: 08032826069 UNHCR Gabriel Idoko Contact: 08033635685 Network of Traditional and Religious leaders (NTRL) Muhammadu T. Nasir 08065157923 Monday Friday 8am 5pm UNICEF Ali Gambo: 08034146822-- - NAWOJ: Fatima Mohammed Paga 08034944712 teemajpaga@yahoo.com Gender and Inclusion: Kudirat Kashim 08037605022 kudiratkashim@gmail.com Monday Friday 8am 4pm Min. of Women Affair & SD Gender Desk officer: Rifkatu Othman Audu 080032826069 Alh Bukar Goniri 08038930429 ICRC- Abdulrasheed Salihu 08038854099 IF THE SURVIVOR WANTS TO PURSUE POLICE/LEGAL ACTION - OR - IF THERE ARE IMMEDIATE SAFETY AND SECURITY RISKS TO OTHERS Refer & accompany survivor to police/security or to legal assistance/protection officers for information & assistance with referral to police Police/Security Local Government Areas : Damaturu Legal/Justice Local Government Areas : Damaturu 24hrs/7days Nigerian Police Command Referral Focal Persons: Samuel Yomi; Assistant Commissioner of Police - 07039027866 And Gender Focal Officer: Susuyu Usman Daya 07068228869 Nigerian Security & Civil Defence Corps Referral focal Person: Mohammed Ibrahim 08035179273 24hrs/7days State Ministry of Justice Referral Focal Person: Saleh Dibo Gadaka FIDA Referral Focal Person: Amina Shehu 08069536041 NAWOJ AFTER IMMEDIATE RESPONSE, FOLLOW-UP AND OTHER SERVICES Over time and based on survivor s choices can include any of the following (details in Section 6): Health care Psychosocial services Protection, Basic needs, such as shelter, ration 8

security, and justice actors card, children s services, safe shelter, or other 5.3. Consent and information sharing Initial Report: The survivor has the freedom to report an incident to anyone. She/he may seek help from: community leaders, social workers, health workers or friends. For each case, the following documents should be completed immediately by the social worker: Incident Report Form (Annex 2) A written and signed statement written by the survivor describing the incident in her/his own words. If survivor is illiterate, write her/his exact words, read loudly to her/him to understand before she/he can indicate signature with a thumbprint. Obtain consent from survivor to share information (Annex 3) Health assistance is the priority for cases involving sexual violence and/or possible bodily injuries. In the case of rape, assistance must be in accordance with the WHO/UNHCR Clinical Management of Rape guidelines and may include emergency contraception and postexposure prophylaxis for HIV. 5.4. Special procedures for child victims/survivors Upon receiving initial report from a child survivor, the SGBV focal person will immediately contact the MYASD, MOWA, UNICEF and UNFPA, COOPI The parents or guardian of the child should be informed about the interview. If perpetrators are family members, the child should be interviewed when no other family member is present, but the parent or guardian will be informed that an interview is going to be conducted. If child s parents/guardians refuse to pursue the case in the court of law on the child s behalf, with clear evidence, the police (Family Child Protection Unit) MOWA and MYASD) will be informed to pursue the case on the child s behalf. 9

6. Responsibilities for Survivor/Victim Assistance (Response) (See annex 1: referral path) 6.1. Health/medical response (Ref. to annex 4 : all Yobe s health facilities supported by UNICEF) NAME OF FACILITIES SERVICES PROVIDED Yobe State Primary Health Care Management Board Coordination and collation of data (maternal and child health) General Sani Abatcha Specialist Hospital Medical examination. Yobe State Ministry of Health FSP Clinic Damaturu GH Damaturu GH Potiskum MSF(Kukareta, Jakusko and Damaturu) HIV and Pregnancy Test Treatment - PEP within 72 hours. Treatment - ECP within 120 hours, Treatment STI prophylaxi within 120 hours, Wound treatment and Tetanus vaccination Complete Police Form 3 (PF3) or refer to HCT Medical certificate Risk analysis for abortion/ termination of pregnancy Primary counselling for GBV survivors TB services, Health Education GH Damagun 6.2. Psychosocial response Psychosocial services for survivors/victims of GBV include the following inter-related types of activities: 1) emotional support to assist with psychological and spiritual recovery and healing from trauma; 2) case management, support, and advocacy to assist survivors in accessing needed services; and 3) support and assistance with social re-integration. (See ANNEX 6 for UNFPA list of trained PSS workers)unicef NAME OF FACILITIES Lead Agency: SMWASD SERVICES PROVIDED Counselling & Conduct follow up of the cases managed Accompany survivors for medical care/safety and security/protection GBV emotional support/counselling GBV case management Women s or girls peer support group Women s centre Skills training program Income generation project 10

RED CROSS Zabu Buba: 08036423535 UNFPA Danladi Idrisa -------- Support to orphans and vulnerables Logistics Communication and sensitization on GBV Dignity kits distribution PSS Counselling Provision of. PSS Services Procurement and distribution of RH and Dignity kits. Establishment of safe spaces in seven camps.. Provide skills acquisition activities. Training of health care workers on MISP and PSS CMR. Training of health care workers and social workers on PSS North East Youth Initiative Forum Dauda Mohammed Gombe NCWS Hauwa Baba Gadaka 08066119980 Initiative for the Development of the Needy, Orphans, Less privileged and widows Jummai Baba Dauda 08038455012 GESDI Aisha D. Ahmed 08035171257 Gender and Inclusion Kudirat Kashim 08037605022 NAWOJ Fatima Mohammed Paga 08034944712 Counselling Skill acquisition emotional learning Dramatization of GBV Using music and storytelling for emotional recovery PSS Counselling Skills acquisition Micro-credit Counselling Skill acquisition for boys and girls Socio-emotional learning School feeding Microcredit to empower women Counselling Skills acquisition Child friendly spaces Counselling Skill acquisition Conflict prevention Identifying and reporting on early warning signs Counselling (trauma and psychosocial support) Skills acquisition Child friendly spaces Education Peer mentoring emotional learning Support access to justice Distribution of relief materials and food items. CAN Rev. Emmanuel Y.- 07030356261 CAN Sec. Yobe State Evang. Musa Abayomi Ezekiel Asst. Sect. CAN JNI Jalo Gambo Fadawa 08036285603 Spiritual support Guidance and counselling Skills acquisition Awareness campaign Sensitization Relief material Emotional support Educational support for children Spiritual and emotional support Provision of Relief Materials Counselling and First Aid 11

COOPI Eloje- Child Protection Officer UNHCR Gabriel Idoko Contact : 08033635685 UNICEF Ali Gambo 08034146822 MSF (Médecins Sans Frontière) Gladys Tusime Msfe-mtldamaturuemerge@barcelona.msf,org 08028234316 FOMWAN Halima Laminu 08036269076 WYIN (Women and Youth Development Initiative) Yobe state Husna Ibrahim 08036848750 queenteses@yahoo.com Network of Traditional and Religious leaders (NTRL) Muhammadu T. Nasir 08065157923 Registration of unaccompanied and separated children (UASC) Case management of (UASC). Provision of food items. Provide training to IDPs committees to build their capacity to prevent and respond to SGBV. Provide training, resource materials, support and assistance to psycho- social implementing partner. Advocacy on SGBV issues and best practices Provide technical support on community based protection Psychosocial response for children PSS, Referrals UASC supported in safe, supported interim care Awareness raising activities, Capacity building of CPN and Workers. Support Case Workers and Community Volunteers. CFS SHLF and coordinate and support CPN. Psychosocial support; counselling Identification and treatment of mental disorder SGBV sensitization, Focused Group Discussions Community mobilization Case Management At Kukareta HC: MCH (BEMOC) and referral system, free paediatric treatment, emergency response, free IDP treatment for all ages, water tracking At Damaturu Hospital: Stabilization centre, Community screening At Jakusko: Measles intervention/ vaccines Nutrition/ stabilisation centre/ survey Counselling Micro credit Psycho social support Sensitization Education Case management Psychosocial support Skill acquisition Counselling Educational empowerment Training (capacity building) Spiritual and emotional support Provision of Relief Materials Counselling and First Aid 12

6.3. Security and safety response NAME OF FACILITIES SMWASD SERVICES PROVIDED Coordination Nigerian Police Force Referral Focal Persons: Samuel Yomi, Assistant Commissioner of Police 07039027866 And Gender Focal Officer: Susuyu Usman Daya 07068228869 Arrest alleged perpetrator Issue Police Form (PF3) free of charge Gather evidence and complete file for case Inform Survivors and witnesses on Court hearing Provide physical protection Provision of protection for juvenile cases Any police officer present and that was assigned the case can conduct the interview The police take the survivors to hospital for medical assistance even before taking the statement The police are the entity that takes the medical form to the hospital A police officer/detective will take the survivor s statement and obtain information relevant to investigation of the alleged crime(s). When warranted, police arrest alleged assailant, and file charges with the court 6.4. Legal/justice response NAME OF FACILITIES State Ministry of Justice Referral Focal Person: Saleh Dibo Gadaka FIDA Referral Focal Person: Amina Shehu 08069536041 & Hadiza Lawan Musa 07030235152 SERVICES PROVIDED Coordination/Prosecution, collation of data on GBV, Legal advice. Provide legal counselling Transport, accommodation and meals for victim/witness to attend court Legal representation and Case follow-ups Dissemination of legal information * Liaise with others agencies Inform survivors of court hearing Free Legal representation, Dissemination of legal information, Legal counselling, Prosecution. Legal Advice. 6.4.1. Special consideration for child survivors in the legal justice system If child s parents/guardians refuse to pursue the case in the court of law on the child s behalf, with clear evidence, the police (Family Child Protection Unit) and MWASD) will be informed to pursue the case on the child s behalf. 6.4.2. Traditional justice mechanisms Since the religious/traditional leaders may be the first entry point, they should refer cases to the appropriate authority such as the Police. This category of leader s i.e. traditional and religious leaders should be empowered on how to effectively deal with GBV cases in their domain. This 13

category of leaders should be encouraged and empowered to perform their role in prevention and protection of survivors and the community at large. 7. Responsibilities for Prevention All parties to these SOPs All actors have a responsibility to take action to prevent gender-based violence. All parties to these SOPs will: Provide training (or send staff to participate in training provided by other organisations) about gender-based violence, the IASC GBV Guidelines, these SOPs, and other relevant materials, to ensure that all staff: Adopt codes of conduct for all staff that focus on preventing sexual exploitation and abuse (SEA) perpetrated by staff. This requires understanding of the information about codes of conduct and SEA, described in detail in the IASC GBV Guidelines. 7.1. Community leaders In all camps there are IDPs leaders including women IDP Leader, that are involved in identification of GBV cases, sensitization; Out of the camps, the host communities have IDP leaders and community/ traditional and religious leaders in charge of sensitization on GBV. 14

7.2. Women s groups, men s groups, youth groups, other community groups Name of the Group/Association/CBO/FBO Contact Type of services provided North East Youth Initiative Dauda Mohammed 08035548664;07080809183 Psyco-social counselling Advocacy Skills acquisition Referral Yobe Youth Progressive Links Progressive Youth Forum Ambassadors for Peace Gender & Inclusion FOMWAN - Federation of Muslim Women' Associations in Nigeria Garba Jawa 08034188520 Ali Gambo 08034146822 Kaku Jawi Bizi 08032062405 Kudirat Kashim 08037605022 Halima Laminu 08036269076 Sensitization Sensitization Referral Peace Building Advocacy Community sensitization Sensitization and empowerment to women and girls Peace building Legal assistance Psycho-social support and counselling Community sensitization on GBV Counselling, sensitization Micro Credit Green environmental support & Development Initiative NCWS FIDA -Ali Usman Rambo 08036173374 Hauwa Baba. Gadaka 08066119980 Hadiza Lawan 07030235152 Amina Shehu 08069536041 Protection Counselling Education Skills acquisition Micro Credit Girl child education Free legal services Sensitization Protection 15

7.3. National Actors for Security and protection Camp management Organisation Referral Focal Person Safe Shelter 24hrs/7days NEMA Tile Timothy 08036937347 Ochepo Samson Ochoche 08024334074 SEMA Bulau Aisami Gedam 08065416564 Nigerian Police Force Susuyu Usman Daya 07068228869 NSCDC Mohammed Ibrahim 08035179273 RED CROSS Alh Zabu Buba 08036423535 Focal Point Agency to distribute individual support (Food, NFI, etc) SEMA Bulau Aisami Gedam 08065416564 UNHCR Gabirel Idoko 08033635685 NEMA Tile Timothy 08036937347 Ochepo Samson Ochoche 08024334074 7.4. Other sectors/clusters/ coordination structure/un Agencies & INGO Name of Organisation or Group UNFPA UNICEF UNHCR Contact Danladi Idrisa 08023624440 Ali Gambo 08034146822 Gabriel Idoko 08033635685 Type of Service Provided Provision of. PSS Services Procurement and distribution of RH and Dignity kits. Establishment of safe spaces in seven camps.. Provide skills acquisition activities. Training of health care workers on MISP and PSS. Training of health care workers and social workers on PSS Support the establishment of referral path way. PSS, Referrals UASC supported in safe, supported interim care, Awarenes raising activities, Capacity building of CPN and Workers. Support Case Workers and Community Volunteers. CFS SHLF and coordinate and support CPN. Psychosocial support; counselling Identification and treatment of mental disorder SGBV sensitization, Focused Group Discussions Community mobilization Provide training to IDPs committees to build their capacity to prevent and respond to SGBV. Provide training and information to IDPs about relevant national and international laws. Monitor protection problems among IDPs and provide assistance and solutions accordingly. Provide training, resource materials, support and assistance to 16

psycho- social implementing partner. Advocacy on SGBV issues and best practices Provide technical support on community based protection FHI360 Musa Dauda 08027887551 08036406948 HIV/AIDS services GBV sensitization Informing the Community about this SOP The MWA&SD jointly with all the members of this SOP including the local CBO, NGO faith based organizations will be responsible for ongoing information dissemination in the community. 7.5. Information dissemination to the community Specific groups that will be targeted Traditional and religious leaders Youth Women and women leaders Women IDPs in camps and in host communities School s students and staff Methods that will be used (posters, workshops, talks, meetings, etc.) Town Hall meeting Focus group discussions Workshop Media (talk show, information, etc.) Posters/Hand bills Key Informant Interview Focus group discussions Sensitization Workshop Through entertainment and sport centres Majalisa (Youth joint) through interactive sessions Media (talk show, information, jingles, viewing centres, PAS etc.) Media Interactions Focus group discussions Sensitization Workshop, Meetings Sensitization and awareness raising in public spaces (hospitals, markets, etc.) Media (talk show, information, jingles, etc.) Ceremonial Grounds Focus group discussions Sensitization and awareness raising in camps and host communities Media (radio, talk show, information, non-verbal communication, etc. Workshop, Seminar, Dramas Clubs and Societies Media (talk show, information, etc.) School games 7.6. Information dissemination to other organizations and government Government Officials Civil Society Advocacy Meetings, Sensitization Capacity building Media (talk show, information, etc.) Workshops Journals, IEC materials, social media Official communication Capacity building & Training Workshop 17

Media Public Services staff/ security agencies Private sector Travel for practice exchange and media Advocacy Capacity building Media (talk show, information chat), etc. Advocacy Capacity building Media (talk show, information chats, meetings, etc) official communication. Advocacy Capacity building Media (talk show, information chats, meetings, etc) official communication. 8. Documentation, Data, and Monitoring 8.1. Data management, reported incidents The GBV intake form is a template for use by all actors. Actors should ensure members of their organization who collect information from the survivor are appropriately trained on how to fill out the form and how to act in accordance with the guiding principles. Copies of completed forms MUST be handed over to UNFPA officer on ground for entry into the GBV IMS data base. (Who is responsible to share information according to the ISP) is responsible for sharing data on GBV cases. Incident report forms contain extremely confidential and sensitive information and may only be shared with others under certain circumstances. Original completed Incident Report Forms and Consent Forms are maintained in locked files. In a camp setting, the files must be kept in the office outside the camp. 8.2. Indicators Prevention Number of Women empowered through livelihoods and skill training at camps and in communities Number of population groups, types and members sensitized on GBV prevention and protection s rights Legal Number of survivors in need of legal assistance that are receiving legal assistance Number of cases involving children that receive legal assistance Health Increased Number of health personnel trained in clinical management of rape Number of GBV cases referred that receive adequate assistance Psychosocial/ Protection Number of PSS personnel trained in camps and host communities Number of persons (women, men, boys and children) that receive PSS assistance Security operatives Number of security staff trained on GBV Number of GBV cases referred by the security personnel for services Coordination As of Dec.2016, at least 2 quarterly reports should be produced towards the end of the year 2016 The 5Ws of the GBV WG is monthly updated 18

8.3. GBV monitoring report The GBV coordinating Lead MWA&SD and co-lead UNFPA produce a written quarterly report that is shared with members of the GBV working groups. The monitoring report includes quantitative data about reported GBV incidents and case outcomes as well as qualitative data gathered from GBV working group members. The report identifies issues and actions undertaken to address these issues. The 5Ws, Action plans, contacts, etc. should regularly be updated and monitored 19

9. Coordination GBV Working Groups are the coordinating bodies for prevention and response. There are local (LGA level), state (sub-office level), and national (capital level) GBV or protection working groups, each with specific tasks and responsibilities. GBV Sub Working Group members meet once a month to coordinate activities of actors to discuss and analyse information about incidents being reported, general outcomes, security issues, referral and coordination issues, and other factors. This information will guide the continuous development of response interventions. The Sub Working Group will be chaired by MoWA co-chaired by UNFPA. The following diagram illustrates how the local, federal, and national working groups relate to one another (arrows indicate communications): LGA : Camp/village/local Protection/GBV committee LGA LGA LGA LGA LGA BORNO Regional GBV working groups YOBE ADAMAWA National GBV Working Group Coordinating Agencies 20

Signature Page for Participating Actors We, the undersigned, as representatives of our respective organizations in Yobe State, agree and commit to: abide by the procedures and guidelines contained in this document; fulfil our roles and responsibilities to prevent and respond to GBV; provide copies of this document to all incoming staff in our organizations with responsibilities for action to address GBV so that these procedures will continue beyond the contract term of any individual staff member. Organization or Group Name Date Signature 21

22

Annex 1: Yobe State referral mechanism/pathway (simplified version) Medical/Health Care Entry Point (Clinical Management Of Rape) REFERRAL MECHANISM 1. Dr. Ali Baba: General Abacha General Hospital 2. Abdullahi Ali Danchua, Minstry of Health Yobe State 3. General Hospital Potiskum- Dr. Aisha Babagana 4. FSP Clinic, Damaturu Dr Babagana Kolo Psychosocial support entry point/adult SMWA 1. UNFPA Danladi Idrisa 2. SMWA Rifkatu Othman 3 4. Psychosocial support entry point/children YSMYSD 1. UNICEF Ali Usman Rambo 2. NAWOJ Fatima M. Paga 3. SMWA - Safety and Security 1. Nigerian Police Force Samuel Yomi 2. NSDC- Mohammed Ibrahim SURVIVOR/ COMMUNITY Respect, Confidentiality, Safety & Security, Non-Discrimination Focal Point Agency For distribution of NFIs 1. NEMA- 2. Redcross Zabu Buba 3. SEMA Bulau Aisami Geidam Legal Assistance, Legal Counselling 1. Ministry of Justice - Saleh Dibo Gadaka 2. FIDA Hadiza Lawan Musa 23

Annex 2: Consent form CONSENT FORM RELEASE OF INFORMATION I, give my permission for the following organizations to share information about the incident I have reported in this form, and about my current needs. I understand this permission is needed so that I can receive the best possible care and assistance. I understand that the information will be treated with confidentiality and respect, and shared only as needed to provide the assistance I need and request. Mark with an X all that apply) SMWA Health Centre UNHCR (Protection/Community Services Officer) Police OPM GBV focal point: Others, specify: Signature or thumb print Witness (signature or thumb print) Date 24

Annex 3: UNFPA Supported Health Facilities in Yobe State. S/N LGA Name of the Facility 1 General Sani Abacha Hospital 2 FSP Clinic Damaturu 3 MCH Gwange 4 Damaturu Pompomari IDP Clinic 5 MCH Kukareta 6 7 8 MCH Nayinawa General Sani Abacha Hospital General Hospital Potiskum 9 MCH Potiskum Potiskum 10 MCH Tudun Wada 11 MCH Yeri Maram 12 General Hospital Bade Bade 13 MCH Lawan Musa 14 15 16 17 Fune MCH Dagona General Hospital Damagun MCH Damagun MCH Ngelzarma 18 Tarmuwa CHC Babbangida 25

19 20 21 Fika MCH Jumban MCH Dumbuluwa General Hospital Fikka PHC Gadaka 26

Annex 4: Health Facilities being supported by UNICEF in Yobe SN LGA HEALTH FACILITIES TEAM CODE S GARIN NANGERE HC 1 NANGERE HC NANGERE HC KUKURI HC DAWASA NANGERE LGA MCH YENDISKI POTISKUM DOGON ZARE MCH MCH POTISKUM TUDUN WADA MCH POTISKUM LGA MCH FIKA 3 FIKA MCH GASHAKA JANGA DOLE DISPENSARY MPHC GADAKA FIKA LGA MCH DAMAGUM 4 FUNE MCH DAURA HC DOGON KUKA MC H NGELZARMA FUNE LGA 5 JACKUSKO MCH JAKUSKO JAKUSKO LGA MCH AMSHI KARASUWA MCH JAJIMAJI KARASUWA LGA 6 H C BUKARTI PHC DAGONA 7 BADE/YUSUFARI CENTRAL DISPENSARY CHC YUSUFARI HC LAWAN MUSA BADE/YUSUFARI LGA 8 GEIDAM MCH GEIDAM GEIDAM LGA MCH KELLURI 9 YUNUSARI MCH KANAMMA YUNUSARI LGA H C BUKARTI MCH NAYINAWA 10 DAMATURU GWANGE HEALTH CLINIC MAISANDARI HC MCH KUKARETA DAMATURU LGA MCH DAPCHI 11 TARMUWA/ BURSARI MCH BAYAMARI CHC BABANGIDA CHIRO KUSKO HC TARMUWA/BURSARI LGA NGELEWA MCH 12 NGURU/MACHINA MCH BULABULIN NGURU/MACHINA LGA 27

NGURU MCH NGURU MCH MACHINA 28

Annex 5: UNFPA Participant s list for Health Training in Yobe Yobe state list of Health/social workers trained on psycho-social support by UNFPA. No Name Sex Backgroun Organisation Position held LGA Phone contact d training 1. Maryam Mohammad Gagas F HCW YSPHCMB Service Provider BADE 08181751170 2. F HCW YSPHCMB Service Aisha Suleiman Baba Provider BURSARI 08104476317 3. Fatima Adamu Hussaini F HCW YSPHCMB Service Provider DAMATURU 08034926965 4. M HCW YSPHCMB Service Kabiru Abdullahi Provider FIKA 08084491388 5. F HCW YSPHCMB Service Fatima Nuhu Provider FUNE 08035158597 6. M HCW YSPHCMB Service Bashir Adam Provider GEIDAM 07081092814 7. M HCW YSPHCMB Service Ahmed Babayo Provider JAKUSKO 08065216094 8. F HCW YSPHCMB Service Hajara Ahmed Provider KARASUWA 08164204698 9. Mohammed Lawan Bamalum M HCW YSPHCMB Service Provider MACHINA 08164104908 10. M HCW YSPHCMB Service Ishaku A Haruna Provider NANGERE 08166940565 11. M HCW YSPHCMB Service Abubakar Haladu Provider NGURU 08036871339 12. Maryam Mohammad Alkali F HCW YSPHCMB Service Provider POTISKUM 08030052911 13. M HCW YSPHCMB Service Yarimu Ali Zarma Provider TARMUWA 08067389191 14. M HCW YSPHCMB Service Zanna Bukar Provider YUNUSARI 08023173156 15. F HCW YSPHCMB Service Aisha Mohammed Provider YUSUFARI 08140936135 16. Umaru Nasara Godowoli M Worker SMYSD Welfare Potiskum 08161740864 17. Fatsuma B. Kalli Worker 18. Auduwa Dankayeri Worker SMYSD Welfare Potiskum 07034657572 SMYSD Welfare Fika 08022484935 19. Salisu Saleh Worker 20. Lawan Usman Worker SMYSD Welfare Fika 09031901919 SMYSD Welfare Tarmuwa 07038136334 21. Yakaka Lawan SMYSD Welfare Tarmuwa 08065673469 29

Worker 22. Hassan Idriss Worker 23. Hassan Madaki Daya Worker 24. Hassan Alkali Worker 25. Aisha Ibrahim Ushu Worker SMYSD Welfare Gashua 07037297686 SMYSD Welfare Gashua 08137166401 SMYSD Welfare Geidam 07062632870 SMYSD Welfare Damaturu 08065910082 26. Abubakar Baba Lagawa 27. Habu Ibrahim Langawa Worker Worker SMYSD Welfare Damaturu 08067641965 SMYSD Welfare Fune 08065455455 28. Aishatu Musa Worker SMYSD Welfare Fune 08038343024 29. Musa Yunana Rapid Response 30. Hadiza Abdullahi Rapid Manu Response SEMA SEMA Camp Coordination Camp Coordination Damaturu 08032078994 Damaturu 08033905100 S/N NAME SEX ORGANIZATION RANK CON 1 Ali Ibrahim M Ministry of Youth and Development Workers 08021 2 Zainab Mohammed F Ministry of Youth and Development Workers 08029 3 Aisha Ibrahim F Ministry of Youth and Development Workers 07030 4 Saratu Yahaya F Ministry of Youth and Development Workers 08066 5 Dija Ahmadu F Ministry of Youth and Development Workers 08063 6 Bamasi Ilya M Ministry of Youth and Development Workers 07037 7 Mohammed Mahdi M Ministry of Youth and Development Workers 08033 8 Adamu Talba M Ministry of Youth and Development Workers 08066 9 Yerima Isa M Ministry of Youth and Development Workers 08069 10 Ibrahim Garba M Ministry of Youth and Development Workers 08081 11 Ya Kolo Mohammed F Ministry of Youth and Development Workers 08031 30

12 Danna Idriss F Ministry of Youth and Development 13 Aisha Ibrahim Kura F Ministry of Youth and Development 14 Mohammed Nur M Volunteer at GSASH Damaturu 15 Adamu Danjuma M Ministry of Women Affairs 16 Yahaya Ibrahim M Ministry of Women Affairs 17 Musa Mohammed M Ministry of Women Affairs 18 Aisha Wali F Ministry of Women Affairs 19 Hajja Shuaibu F Ministry of Women Affairs 20 Hajjara Mohammed Yangula F Ministry of Women Affairs 21 Rifkatu Audu F Ministry of Women Affairs 22 Edmond Joseph M Community Worker 23 Zanna Aji Baitu M Ministry of Women Affairs 24 Mohammed Fantami M Ministry of Women Affairs 25 Garba Jawa M Progressive Youth Link 26 Mohammed Ibrahim M Pompomari IDPs Camp 27 Binta Sidi Karasuwa F KAF Care Foundation 28 Aishatu Garba F Market Women Association 29 Maryam Adamu F Community volunteer 30 Faruq Shariff M KAF Care Foundation Workers 08062 Workers 08033 Psychatric Nurse 07081 Workers 08037 Workers 08109 Workers 08036 Workers 08034 Workers 08133 Workers 07066 Director Women Affairs 08082 Workers 08069 Workers Workers 08067 Community Volunteer 08034 Workers 08035 Workers 08125 Workers 08036 Health Educator 08038 Workers 08067 31

Annex 6: UNFPA Humanitarian National database of Trained Personnel. Name Gender Organization Training Attended Rabiatu Sageer F Address Contact Yamamma Bukar F SPHCDA Borno MISP MCH Gwange 8029314339 Hamsatu Janar F SPHCDA Borno MISP MCH Askira 8024222753 Kaltumh Ahmed F SMOH Borno MISP SPHCDA Borno 8028578907 Hadiza Umar F SPHCDA Borno MISP MCH Monguno 8078561211 Yagana Ibrahim F SPHCDA Borno MISP MCH Dikwa 8026323495 Abana Kwamta M SPHCDA Borno MISP MCH Mbalala 7036445110 Nafisa Mohammed F SPHCDA Borno MISP MCH Shani 8022650418 Hajara W. Buba F SPHCDA Borno MISP MCH Damasak 7080019624 Hajja Falmata Hassan F SPHCDA Borno MISP Doron Baga 8073333280 Amina Mohammed F SPHCDA Borno MISP MCH Gwoza 8026368167 Naomi Kabu F SPHCDA Borno MISP MCH Kautikari 7066867320 Victoria M. Ajayi F HMB Borno MISP State Specialist Hosp. 8033290352 Hajja Bintu Konto F SPHCDA Borno MISP MCH Magumeri 8036913070 Wawuta Gideon F SPHCDA Borno MISP MCH Biu 8029000109 Babagana Isa M NRCS MISP NRCS Borno 8068282658 Falmata Lawan Gana F SPHCDA Borno MISP MCH Yerwa 8039489388 Nuhu Boaz M SPHCDA Borno MISP 7037790848 Mary Simon F SPHCDA Borno MISP MCH Gubio 8031312240 Hajja Mama Garba F SPHCDA Borno MISP MCH Damboa 8069571549 James Tsarba M SPHCDA Borno MISP Gatamarwa Dip 7086074250 Dr Danladi Saleh Idrissa M HMB Borno MISP Gen. Hosp. Chibok 8030914721 Zarah Maaji F SPHCDA Borno MISP CHC Bolori 8039671456 Yagana Wali F SPHCDA Borno MISP Dalaram MCH 8039314974 Bintul Mustapha F SPHCDA Borno MISP MCH Ngomari 8034286009 Baba Shehu Terab M SPHCDA Borno MISP MCH Gulumba 8026101021 Dr Edward Subi M HMB Gombe Misp GH Kumo 8107508835 Dr Maikenti Yalwe O M HMB Gombe MISP GH Deba 8039726022 Musa I Kona M SPHCDA Gombe MISP PHC Pantami 8032825997 Maryam S. Abubakar F SMOH Gombe MISP SPHCDA Gombe 8022024100 State Specialist Hosp Dr Reuben M.A M HMB Gombe MISP Gombe 7036292029 Musa Baba M UNFPA MISP UNFPA Country Office 8036031706 Nuhu Boaz M SPHCDA Borno PSS PHC Garu 7037790848 Baba Ali Bulus M HMB Borno PSS Gen. Hosp. Chibok 8038395774 Sarah Abakwu Mallum F HMB Borno PSS Gen. Hosp. Chibok 7036104106 Maimuna Ibrahim F HMB Borno PSS Gen. Hosp. Ngala 8137958350 Samson David M SPHCDA Borno PSS PHC Chibok 7033364887 Bitrus Abaja M SPHCDA Borno PSS PHC Chibok 8125256990 Lalai Gapani M SPHCDA Borno PSS MCH Mbalala 7066750807 Hauwa Garba F SPHCDA Borno PSS PHC Chibok 7080084584 Naomi Dinai F SPHCDA Borno PSS PHC Chibok 8064367271 Lami Yakubu F SPHCDA Borno PSS PHC Chibok 9094381151 Yagana Ndoti F SPHCDA Borno PSS PHC Chibok 8036585273 Mamman N Ibrahim F SPHCDA Borno PSS PHC Chibok 7037746323 32 Zarami Abba M HMB Borno PSS Gen. Hosp Damboa 8064860484

Lydia Thlumur F SPHCDA Borno PSS PHC Chibok 8135981851 Yakubu F Musteh M SPHCDA Borno PSS PHC Chibok 7037356761 Bashir Mauje M SPHCDA Borno PSS Koronglnum Disp 8026264814 Bwalah Amos M HMB Borno PSS State Specialist Maid. 8036172826 James Tsarba M SPHCDA Borno PSS Gatamarwa Dip 7086074250 Falmata Musti F HMB Borno PSS GH Dikwa 8026193118 Gambo Abdulaziz F HMB Borno PSS GH Bama 8083140852 Alh. Akila Saidu M HMB Borno PSS GH Mafa 8039221770 Musa Baba M UNFPA PSS Borno office 8036031706 Fati Maiva F HMB Borno PSS GH Chibok 8097404379 Kaltumh Ahmed F SMOH Borno PSS SPHCDA Borno 8028578907 Dr Danladi Saleh Idrissa M HMB Borno PSS Gen. Hosp. Chibok 8030914721 Hannatu Yakubu F SPHCDA Borno PSS PHC Chibok 8065478523 Zara Bello F SPHCDA Borno PSS PHC Chibok 8125347389 Peter Mallum M SPHCDA Borno PSS PHC Chibok 7063389540 Umar Shallangwa M SMOH PSS SPHCDA 7030353227 Angili N Bwala M HMB Borno PSS USUM Hosp. 7086022391 Hassan Bukar M SMWASD PSS SMWASD 7038376648 Abba Mamman M HMB Borno PSS GH K/Kusar 8133339922 Saidu Lawan M HMB Borno PSS GH Marte 8027658671 Ali Shuaibu M HMB Borno PSS GH Biu 8063957236 Hassan Mohammed M HMB Borno PSS GH Konduga 8095083675 Yagana Wali F SPHCDA Borno PSS Dalaram MCH 8039314974 Hamsatu Janar F SPHCDA Borno PSS MCH Askira 8024222753 Bintul Mustapha F SPHCDA Borno PSS MCH Ngomari 8034286009 Falmata Lawan Gana F SPHCDA Borno PSS MCH Yerwa 8039489388 Hauwa Abdulhamid F SPHCDA PSS MCH Gwange 8036444666 Emmanuel Joshua M HMB Borno PSS State Specialist Hosp. 8064423882 Yagana Tijjani F SPHCDA Borno PSS FAS Clinic 8025252742 Fatima Mohammed F SMOH Borno PSS SPHCDA 8036178270 Zara Mohammed F SMOH PSS SPHCDA 8027275718 Amina Muktar F SPHCDA PSS MCH Marte 80677976586 Hajja Mama Garba F SPHCDA Borno PSS MCH Damboa 8069571549 Yagana Ibrahim F SPHCDA Borno PSS MCH Dikwa 8026323495 Yagana Kyari F SMWASD PSS SMWASD 8034387998 Yagana Shettima F SMWASD PSS SMWASD 8082514712 Asta Abdullahi F SPHCDA Borno PSS MCH Gwoza 8063045713 Fatima Mustapha F SMWASD PSS SMWASD 8022968197 Shatu Audu F SMWASD PSS SMWASD 8036121511 Zarah Ma'aji F SPHCDA Borno PSS CHC Mala Kchalla 8039671456 33

Yobe State List of Health Workers trained on CMR by UNFPA S/N Name of Participant 1 Dr. Ibrahim Idris 2 Dr. Kasim Mohammed 3 Dr. Musa Lawan Yari 4 Dr. Zakariya Abdulrahaman Designation LGA Mobile No. Medical Officer Medical Officer Medical Officer Medical Officer FSP 8032618514 Maryam Abatcha Clinic GSASH 8068154737 GSASH 8037180082 GSASH 7030251224 5 Ramatu Usman 6 Mariya Hamidu 7 Yagana Musa Alkali 8 Fati Abba Jiddum 9 Iya Suleiman Musa RN/RM Gen. Hosp Fika 7016698241 RN/RM Gen. 8036241031 HOSP Damagum RM MCH 8138584996 Lawan Musa RN/RM MCH 8032618706 Gwange RN/RM GSASH 8036141131 10 Talatu Baba RM Gen Hosp 8065910937 Potiskum 11 Ali Grema RM/BSC Gen Hosp 8038477354 Mohammed Nursing Damagum 12 Uzoma B RN/RM FSP 8034529197 Nwanko Maryam Abactha 13 Gambo RM/RN GSASH 7036954581 Danladi 14 Maimuna Umar Abache RN/RM GSASH 8036545878 15 Khadija Adamu Bello RN FSP Maryam Abatcha 8035569204 34