A baby dies... are you prepared?

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Deliver Gold Standard Bereavement Care A baby dies... are you prepared? Resolve Through Sharing (RTS) Bereavement Training will help you ACQUIRE the unique skill set needed to provide excellence in bereavement care LEARN evidence-based best practices in bereavement care. GAIN in-depth understanding of the long-term impact of dying and death Baylor Scott & White Medical Center - Frisco, Frisco, TX January 31 February 2, 2018

Resolve Through Sharing January 31 February 1, 2018 Bereavement Training: Perinatal Death Training focus Perinatal death through miscarriage, ectopic pregnancy, stillbirth, and newborn death Purpose The purpose of this training is to provide participants with a rich educational experience that enhances their knowledge, level of skill, and personal awareness while providing care to families whose baby dies. A baby dies... This comprehensive, evidence-based, and person-centered training and the RTS Model of bereavement care support the Triple Aim and ACO requirements for consistent delivery of quality patient care. You ll learn ways to incorporate RTS concepts into everyday practice that care teams and leadership will find invaluable. This course is recommended to prepare for the Hospice and Palliative Credentialing Center s perinatal loss care certification exam. Return on Investment Incomparable value of providing the best care possible Improved staff confidence and competence Staff retention (reduced burn out) Patient satisfaction and loyalty Increase in charitable gifts Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death will: Enhance your understanding of perinatal death and its effect on parents and family members Emphasize the role of relationship and ritual Provide you with the latest evidence-based information about perinatal bereavement care Help you understand what normal grief looks like and how individuals grieve differently Address effective self-care and care for other caregivers Provide you with the opportunity to network with others in the field Objectives Discuss the role of interdisciplinary teams in caring for bereaved parents and families List three theoretical frameworks that promote understanding of perinatal death Define being in relationship Describe how to offer options to families Describe two examples of how caregivers can use ritual when a baby dies List two spiritual tasks Provide two examples of honoring relationship between parent and child Identify strategies to incorporate RTS standards for bereavement care into clinical practice Discuss the role of keepsakes for a family s grief Describe elements of a follow-up phone call List three self-care strategies for caregivers Who should attend? Nurses and Techs in Labor & Delivery, Post and Ante Partum, Emergency Room, Same-Day Surgery, Neonatal Intensive Care, Public Health Midwives and Doulas Chaplains Social Workers Child Life Specialists Genetic Counselors Ultrasonographers Physicians (OB/Family Medicine/ Fertility Specialists) Emergency Medical Services 2 Continuing Education: See page 5 for complete information on continuing education credit.

Frisco, TX SPACE IS LIMITED! REGISTER TODAY at www.resolvethroughsharing.org Agenda RTS Training Agenda Perinatal Death Day 1 7:30 a.m. Sign in 8 a.m. Getting acquainted and setting the stage Introduction to relationship in perinatal bereavement care Using theoretical frameworks to understand relationship Working with bereaved families using Guided Participation Building and maintaining relationship Relationship in practice: Giving care (miscarriage) Lunch Relationship in practice: Giving care (ectopic, stillbirth, newborn death) Keepsakes and photography Summary of Day 1 and preparation for Day 2 Family panel 4:30 p.m. Adjourn RTS Training Agenda Perinatal Death Day 2 7:30 a.m. Sign in 8 a.m. Reflections on day 1 Relationship through spiritual care and ritual Maintaining relationship with others (fathers, partners, grandparents, children) Perinatal palliative care The central role of hope in decision-making Respectful disposition and funeral options Interconceptual care Transferring relationship and ongoing support Lunch Policies and Standard Operating Procedures Moral distress and healthcare professionals grief Relationship-based care as a foundation for caring for yourself and your work group Ritual and wrap-up 3:30 p.m. Adjourn Pre-requirement Three online modules must be completed prior to attending the classroom segment of the training (cost included in registration fee). Framework of Grief Communicating with the Bereaved Caring for the Family Experiencing Perinatal Death Nurses, social workers, and chaplains receive continuing education credit certificates electronically after completing the modules. Instructions for accessing the modules will be provided in your registration confirmation email. 3

Resolve Through Sharing February 2, 2018 Coordinator Training (train-the-trainer) NEW Curriculum In this 1-day workshop you will learn how to provide in-services and teach RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Pediatric and Adult Death to staff within your healthcare system using Resolve Through Sharing resources. You will also learn the skills you need to establish an interprofessional bereavement program and maintain bereavement care as a best practice. Pre-requirement RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Pediatric and Adult Death Please Note: This pre-requirement is mandatory to attend Coordinator Training. Purpose The purpose of this workshop is to provide individuals trained in the concepts of RTS with knowledge and skills necessary to develop and implement a comprehensive RTS perinatal, neonatal and pediatric, or pediatric and adult bereavement program. Topics covered Guiding change Creating a standard of care Teaching and presenting Developing your leadership style Assuring quality outcomes Who should attend? Anyone who has completed an RTS Bereavement Training and would like to: Develop and coordinate a bereavement program in their facility Expand and enhance an existing bereavement program in their facility Teach RTS in their facility Agenda 8 a.m. Introductions Defining your role Goals for the day Section 1 2 Hour House Study Guide discussion Diffusion of innovation Defining your project Guiding change 12:00 p.m. Lunch Section 2 Teaching and presenting Learning styles inventory Adult learners P-O-P Implementing education Developing your leadership style 3:30 Closing Video and ritual Systems thinking Creating a standard of care Developing a bereavement committee Plan the plan Keeping your program VITAL Surveys and evaluations Assuring quality outcomes Creating a functional work environment 4 Already attended RTS Coordinator Training? Audit the course to refresh the knowledge and skills you learned when you previously attended. The training features blended learning that includes a pre-training module, leaving more time for tailoring the classroom day to fit your needs. Whether you are starting a program, rekindling a previous one, or continuing to keep a strong program on the right track, consider auditing.

Frisco, TX SPACE IS LIMITED! REGISTER TODAY at www.resolvethroughsharing.org About the Faculty Marie Walter, MS, RN, C-EFM, CPLC Clinical Nurse Specialist, Labor and Delivery Lead Educator, Resolve Through Sharing Gundersen Health System La Crosse, WI Marie worked as a clinical nurse specialist in the obstetrics department at Gundersen Health System for 35 years as part of an interprofessional team providing care to women with high-risk pregnancies. In February, 2016, Marie assumed the role of RTS lead educator. In 2015, Marie led the interdisciplinary team and developed protocols and standard operating procedures for implementation of the nitrous oxide pain management program in labor and delivery at Gundersen. Marie serves as Gundersen s liaison for perinatal palliative care and has been the chair of the Advanced Degree Nurse Committee for the past 10 years. As part of her inpatient responsibilities, Marie serves as the bereavement coordinator for her unit. In 2011, Marie received the Wisconsin Association of Perinatal Care President s Award for her commitment to the health of women and babies in Wisconsin. Education Credit Dr. Tim Cranfill, DMin, BCC Director of Pastoral Care Northeast and Mission Trail Baptist Hospitals Division of Mission and Ministry Regional Director of Bereavement Services, Baptist Health System San Antonio, Texas Tim s experience as a chaplain and an educator extends 20 years. He began his work at a large multi-site healthcare system in Atlanta, GA. From there he continued his chaplaincy service at the VA in Little Rock, AR and the University of Arkansas for Medical Sciences. In these facilities he served psychiatric, rehab, and medical oncology patients. Tim went on to work with a large pediatric facility where he spent 10 years working in pediatric oncology, pediatric intensive care, level one pediatric trauma, and an 89-bed NICU. Additionally, he held a faculty appointment at the University of Arkansas for Medical Sciences School of Nursing where he taught classes on end-of-life and grief and loss, and conducted pediatric post-conferences for student nurses. Tim completed his Master of Divinity in 1991 and his Doctor of Ministry in 2004. The subject of his dissertation was pediatric palliative care. He is currently completing a second doctorate in professional counseling. Tim joined the RTS National Faculty in 2017. He holds an adjunct faculty appointment in a graduate professional counseling program. Nursing contact hours Gundersen Lutheran Medical Center, Inc., is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. Resolve Through Sharing Bereavement Training: Perinatal Death provides 12.75 contact hours. Resolve Through Sharing Coordinator Training provides 7 contact hours. The three online modules provide 1 contact hour each. California Provider (Gundersen Lutheran Bereavement and Advance Care Planning Services) approved by the California Board of Registered Nursing, provider #12245, for 12.75 contact hours for Resolve Through Sharing Bereavement Training: Perinatal Death, 7 contact hours for Resolve Through Sharing Coordinator Training, and 1 contact hour each for the three online modules. Social work continuing education hours Gundersen Lutheran Medical Center, Inc., provider #1089, is approved as a provider for continuing education by the Association of Social Work Boards. aswb.org. ASWB Approval period: Nov. 14, 2015 Nov. 14, 2018. Gundersen Lutheran Medical Center, Inc., maintains responsibility for the program. Licensed social workers should contact their regulatory board to determine course approval. Social workers will receive 12.75 continuing education hours by participating in Resolve Through Sharing Bereavement Training: Perinatal Death, 7 continuing education hours by participating in Resolve Through Sharing Coordinator Training. The three online modules provide 1 continuing education hour each. Other credits Other credits Bereavement Services is a provider for the National Association for Catholic Chaplains. These programs provide 15.3 contact hours for Resolve Through Sharing Bereavement Training: Perinatal Death, 8.4 contact hours for Resolve Through Sharing Coordinator Training, and 1.2 contact hours for each of the three online modules. Other disciplines will receive a certificate of attendance. To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Completed evaluation is required for contact/ce hours. Contact/CE certificate for classroom portion given onsite. Contact/CE certificates for online courses awarded upon completion of each module. Planning committee Rana Limbo, PhD, RN, CPLC, FAAN; Marie A. Walter, MS, RN, C-EFM, CPLC; Heather Silver, LCSW-C, CPLC; and Darryl Owens, MDiv., BCC, CT, CPLC ADEC recognition Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death is recognized by the Association for Death Education and Counseling to meet the thanatology-related contact hours to be Certified in Thanatology: Death, Dying and Bereavement. Speakers and planners have an employment relationship with Gundersen Lutheran Medical Foundation, Inc. We are a provider of the program, but we do not endorse any commercial products in conjunction with this program. Off label use of any products will not be discussed. Speakers vary due to program locations. Speaker credentials are available upon request. 5

Conference sponsor, training location, and lodging Baylor Scott & White Medical Center - Frisco is a distinctive facility designed with the patient in mind. The 68-bed hospital has a hotel-like atmosphere, creating a comfortable, relaxing and patient-friendly environment with a focus on customer service and excellence in patient care. From the gourmet food service to the private patient suites, Baylor Frisco has created a culture of care for its guests. To better serve the Frisco community, Obstetrics was added to the compliment of services provided by the facility in 2007. Delivering over 200 babies monthly, the organization is committed to providing the best possible care to the mothers and infants of Frisco and the surrounding communities. Location Baylor Scott & White Medical Center-Frisco POB 2 Classroom 2 5601 Warren Parkway Frisco, TX 75034 Lodging Hampton Inn 3199 Parkwood Blvd. Frisco, TX (972)-712-8400 http://hamptoninn3.hilton.com/en/ hotels/texas/hampton-inn-and-suiteslegacy-park-frisco-dalfchx/index.html Aloft Frisco 3202 Parkwood Blvd. Frisco TX (972)-668-6011 http://www.aloftfrisco.com/ 2017 Training schedule Neonatal and Pediatric Death Training and RTS Coordinator Training Perinatal Death Training and RTS Coordinator Training Location Date Location Date John Muir Medical Center Walnut Creek, CA October 4 6 Gundersen Health System La Crosse, WI August 7 9 Valley Medical Center Renton, WA October 25 27 Course planning is ongoing. Please check our website frequently for the most current schedule. www.resolvethroughsharing.org. We bring our training to you! We would be happy to consult with you regarding the bereavement training needs of your organization. Find out more about bringing our training programs to your facility at rts@gundersenhealth.org. 6

TAKE ADVANTAGE OF GROUP DISCOUNT REGISTER at www.resolvethroughsharing.org Registration Fees Perinatal Death Training $550 Coordinator Training $450 Perinatal Death and Coordinator Training combo $950 Coordinator Training Audit (available only to those who have previously attended Coordinator Training $275 Group Discount (3 or more) $100 off per bereavement training registration WITH DISCOUNT CODE NOTE: You MUST obtain the group discount code PRIOR to registering to receive the discount. Email rts@gundersenhealth.org with the names of those in your group to receive the code. The code MUST be applied during the registration process. Fees include online modules, instruction, resource manual, certificate of completion, continuing education credit, lunch, and refreshments. Payment: Registration fee payment can be paid by Visa, MasterCard, American Express, or Discover Card. Transfers: Registrations can be transferred to a different conference location for a $25 administrative fee. Cancellation policy: We offer a refund minus a $75 administrative fee for each cancelled registration. We do not offer refunds if you fail to notify us prior to the conference you cannot attend. Accommodations: If you have questions or concerns about this course or require assistance or accommodations, please contact rts@gundersenhealth.org In accordance with the Americans with Disabilities Act, Gundersen Medical Foundation seeks to make this conference accessible to all. If you have a disability that might require special accommodations, please e-mail your needs to rts@gundersenhealth.org Contact us: If you have questions or grievances, please contact us at (608) 775-4747 or (800) 362-9567, ext. 54747 * For the most current registration policies, visit our website, www.resolvethroughsharing.org 7

Gundersen Medical Foundation 1900 South Avenue, AVS-003 La Crosse, WI 54601 www.resolvethroughsharing.org Check out other locations and dates for RTS Perinatal, Neonatal and Pediatric, and Pediatric and Adult Death Training. www.resolvethroughsharing.org Join the 50,000+ who have attended RTS Training! This was an amazingly informative and powerfully moving course. I would recommend RTS to every person who cares for these patients it is eye-opening to think of all the ways we can standardize and better our care for them. One of the most beneficial conferences I have been to. The topic of hope and what families hope for in situations surrounding death brought a new perspective to my thoughts on death. I will definitely be incorporating this into my care. Thank you. This course was life changing for my career and my private life. RTS Bereavement Training: Perinatal Death, RTS Bereavement Training: Neonatal and Pediatric Death; RTS Bereavement Training: Pediatric and Adult Death, and RTS Coordinator Training help you comply with The Joint Commission standards for end-of-life care (PC.02.02.13) and other regulatory standards.