Wraparound Services in Substance Abuse Treatment: Are Patients Receiving Comprehensive Care?

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Wraparound Services in Substance Abuse Treatment: Are Patients Receiving Comprehensive Care? Lori J. Ducharme, Hannah K. Knudsen, J. Aaron Johnson & Paul M. Roman The University of Georgia College on Problems of Drug Dependence San Juan, PR June 13-17, 2004 1

Introduction Significant attention has been paid to the availability of comprehensive services for substance abuse clients, as wraparound services have been shown to improve both retention and treatment outcomes. However, availability of only a limited number of services has been studied, and nearly always in isolation from one another. In other words, prior research has not measured the actual comprehensiveness of services available, nor the predictors of comprehensiveness. As a result, researchers and providers lack a clear understanding of the extent to which programs are meeting patients many and varied service needs. 2

Research Questions To what extent are various wraparound services being offered in U.S. treatment centers? To what extent are programs providing a comprehensive array of wraparound services? What are the key predictors of service comprehensiveness? Considerations include: Organizational factors (program structure, funding) Staffing (number, type, credentials) Client case mix Geographic location 3

Data and Methods The National Treatment Center Study is collecting data from separate national samples of public-sector and private-sector addiction treatment centers Samples are differentiated by funding source. Public units receive 50% or more of annual operating revenues from government grants or contracts; private centers receive <50%. Sampled units vary on program type, profit status, ownership, modality, levels of care, and setting (hospital/freestanding). Data are collected at the organizational (not SDU) level. Detailed (2.5 hr) in-person interviews are conducted with treatment center administrators. These analyses are based on data from 720 treatment centers interviewed between late 2002 and early 2004. Pooled, unweighted data from both samples are reported. 4

Independent Variables Variable (and rationale for inclusion) Tx Center Size (FTEs) (indicator of resource availability/slack) % Master s-level counselors (measure of workforce professionalism) % Revenues from public grants (may require/fund specific services) Inpatient only (more severe cases with potentially greater needs; hospitals) Use ASI at intake (identification of need should lead to service linkages) % Primary cocaine clients (potentially greater service needs) % Female clients (greater need for services in various domains) Offer specialty tx tracks (indicator of addressing specific service needs) % Referrals from social service agencies (indicating formal linkages) Environmental scanning (responsiveness to client/buyer needs) Rural (non-metro) location (indicator of community resources) Sample Mean 35.4 FTEs 43.4% 39.3% 15.7% 48.2% 21.5% 38.6% 76.4% 19.6% 40.4% 10.1% 5

Measuring Wraparound Services Administrators reported the extent to which the center provides various services for patients who need them. Common wraparound services measured: Medical, dental, employment, legal, family/social, psychological & financial services. Reported on 0 to 5 scale of efforts made to connect patients with services. While not a measure of service provision per se, this measure taps programs propensity to link clients with needed services. Additional supportive services measured: Integrated care for dual diagnoses; transportation to treatment; child care for clients in treatment. Reported on availability (1=yes, 0=no). These services are not traditionally examined in the context of comprehensive care, but are integral to retention/outcome. 6

Provision of Wraparound Services Overall (Mean or Percent) Public sector Private sector Pub-Priv Sig. Medical (0-5) 4.09 4.10 4.07 n.s. Dental (0-5) 3.10 3.24 2.93 p>.05 Employment (0-5) 3.29 3.59 2.94 p>.01 Family/Social (0-5) 4.38 4.37 4.40 n.s. Psychol/Emotional (0-5) 4.49 4.46 4.52 n.s. Financial (0-5) 3.10 3.35 2.81 p>.01 Legal (0-5) 3.32 3.62 2.97 p>.01 Treat Dual Dx (yes/no) 57% 51% 65% p>.01 Transportation (yes/no) 62% 69% 54% p>.01 Child Care (yes/no) 17% 27% 6% p>.01 7

Modeling Availability of Individual Services Consistent with other studies, we first examined the key predictors of availability of individual wraparound/ supportive services. OLS models were used to regress service linkage efforts (0 to 5 scale) for the 7 traditional wraparound services on organizational, staffing, clinical, and case mix variables. Logistic regression models examined these same variables as predictors of availability (yes/no) of: integrated care for dual diagnoses, transportation, and child care services. These analyses indicate that different constellations of organizational characteristics predict availability of different service types. 8

Rural (non-metro) location Environmental scanning ( - ) 9 Predictors of Individual Services Organizational Characteristics (Predictor Vars.) % social svc agency referrals received Offer specialty treatment tracks % female clients % primary cocaine clients Use ASI at intake Inpatient only Receive public grants % Master s counselors FTEs (log) Service (Dependent Var.) Medical Dental ( - ) Employment Family/Social Psychol/Emotional Financial ( - ) Legal Integrated Dual Dx Svcs Transportation ( - ) ( - ) Child Care

Measuring Comprehensiveness What are the predictors of the number or variety of wraparound services offered? Our measure of comprehensiveness is the sum of: Any of the 7 traditional wraparound services for which administrator indicated extensive efforts were made to link clients (i.e. 5 on 0-to-5 scale) and Availability of any of 3 additional services measured (integrated treatment for dual diagnoses, transportation, childcare) Scores range from 0 (none of the 10 services available/less than extensive efforts made) to 10. Sample mean score = 4.14 services offered (sd=2.4) 10

Service Comprehensiveness: Bivariate Associations All variables found to be significant predictors of at least one wraparound service were examined for their association with service comprehensiveness. Variables that were positively and significantly (p<.05) associated with comprehensiveness included: Org Structure/Financing: Receipt of any public grant funds Collection of satisfaction/outcome data (environmental scanning) % referrals received from social services agencies Located in a metropolitan area Clinical Services: Availability of specialty tx tracks Use of the ASI at intake Case Mix: % primary cocaine clients % female clients Next, these variables were incorporated into a multivariate model. 11

Service Comprehensiveness: Multivariate Predictors Size: total FTEs (log) % Master s-level counselors Receive any public grant funds Inpatient only Use ASI at intake % primary cocaine clients % female clients Number of services offered (0-10) Offer any specialty tracks % referrals from social services agencies Collect satisfaction/outcome data Located outside metropolitan area Arrows indicate significant (p<.05), positive predictors of service comprehensiveness in OLS model. 12

Conclusions Overall levels of comprehensiveness are low, but program and case-mix variables predict service availability. Use of standardized assessment criteria (ASI) leads to greater detection of service needs, and is associated with more comprehensive service provision. Client case mix is also a significant predictor, indicating that providers are making efforts to meet the varied needs of their clients. Funding source is a significant predictor of service availability and comprehensiveness. Clients treated in rural settings appear to face significant challenges to receiving needed wraparound services. The authors gratefully acknowledge the support of research grants R01DA13110 and R01DA14482 from the National Institute on Drug Abuse 13