PCN STRATEGIC LEADERSHIP FORUM FALL 2017 Hyatt Regency Calgary September 8-9, 2017
GENERAL INFORMATION Vision By sharing collective experience, the Primary Care Network (PCN) Strategic Leadership Forum is equipping primary care teams for continued development of the Patient s Medical Home for Albertans. Mission To be the preeminent setting for PCN leaders to converge, share knowledge and discuss emerging issues concerning PCNs, their partners, PCN physicians and allied health professionals. The learning and tools gained empowers participants to implement and manage changes at the provincial, zonal and local levels. Continuing Medical Education Credits This Group Learning program has been certified by the College of Family Physicians of Canada and the Alberta Chapter for up to 8.5 Mainpro+ credits. Certificates of attendance will be emailed to attendees on Tuesday, September 12. If you wish to earn more credits, you may complete a Linking Learning to Practice Activity. Visit www.cfpc.ca/linking_learning_ exercises/ for more details. WiFi You can connect to the wireless network by joining the PCN Forum network and using the password integration. Evaluation In-lieu of paper evaluations, an online evaluation will be sent to your email upon completion of the event. Use the note pages at the back of the agenda package to note your feedback! Presentations Presentations will be posted on the pcnpmo.ca website next week. An email will be sent to all attendees once they are available for viewing.
FRIDAY, SEPTEMBER 8, 2017 All events are hosted in the Imperial 4, 6, 8 ballroom unless otherwise noted. 7:00 8:00 a.m. Breakfast & registration 8:00 8:15 a.m. Opening remarks 8:15 9:00 a.m. Minister s Address The Honourable Sarah Hoffman, Deputy Premier and Minister of Health, Government of Alberta 9:00 10:00 a.m. Integration and the Public Experience David Price, Health Arrows David Price and his family work tirelessly to share the journey of the sudden and untimely death of his son, 31-year old Greg, in order to inform others about the problems in continuity of care and to encourage improvements to Alberta s health system. With each encounter, Dave brings the public voice as he works with health care planners to redesign services. During this session, Dave will share the family experience when care is not integrated and highlight the importance of health care that is continuous, collaborative and patient-centered. 10:00 10:15 a.m. Coffee break Friday, September 8, 2017
10:15 11:00 a.m. Office of the Auditor General Merwan Saher, Auditor General of Alberta In May 2017 a report by the Office of the Auditor General was released that highlighted areas for improvement and the barriers to creating an integrated health system; a system that is built around the patient, not administration needs. During this session, the Auditor General will offer insights on what is required to advance primary care as the key building block to a successfully integrated system in Alberta. 11:00 a.m. 11:45 a.m. Primary Health Care Integration Network (PHCIN) Dr. Brad Bahler, Medical Director, PCN Evolution; Senior Medical Lead, PHCIN Rob Skrypnek, Senior Program Officer, Primary Health Care; Senior Provincial Director, PHCIN The Primary Health Care Integration Network (PHCIN) is a newly formed Strategic Clinical Network that will be leading integration efforts in the province. At this session, attendees will learn who is involved, their goals, the work that is currently underway and what PCNs can anticipate coming from the network 11:45 12:45 p.m. Lunch Friday, September 8, 2017
12:45 1:35 p.m. Integration breakouts Attendees can select one of three concurrent integration sessions to attend. Sessions will be repeated at 1:45 p.m. Imperial 5, 7 Hospital to Home Discharges Sheri Fielding, Clinical Director, Edmonton Southside PCN Jessica Schaub, Evaluation Manager, Edmonton Southside PCN Members of the Edmonton Southside PCN review Netcare for hospital discharges and use the LACE tool to identify patients at risk for readmission. During this session, attendees will learn about the process used at Edmonton Southside PCN, lessons learned, barriers they have overcome and the measures collected to demonstrate impact. Imperial 9 Dementia Care and Community Geriatric Service Planning Sharon Hamlin, Senior Planner, Provincial Primary Health Care, AHS Charlene Knudsen, Practice Lead, Dementia Strategy, AHS The Primary Health Care Integrated Geriatric Services Initiative, supported by the Senior s SCN and Primary Health Care Integration Network, has partnered with five PCNs, and the Alzheimer s Society of Alberta and Northwest Territories in the Central Zone to enhance capacity of pimary care clinicians and community agencies to provide care and support for those living in the community with dementia. During this session attendees will learn about this early adopter initiative, and express interest in scale and spread. Friday, September 8, 2017
Imperial 4,6,8 (main room) Specialist Integration: Forging New Links in the Chain of Patient Care Dr. Christine Luelo, Medical Director, South Calgary PCN Dr. Linda Slocombe, Medical Director, Calgary Foothills PCN Dr. Mark Swain, Head, Division of Gastroenterology and Hepatology, University of Calgary Dr. Rick Ward, Medical Director, Primary Care, AHS Calgary Zone Yolanda Martens van Hilst, Program Manager, Service Delivery, Calgary Foothills PCN Learn how good things happen when family doctors work closely together with specialists to improve patient care. Empowering the Patient s Medical Home to provide care for patients through co-created pathways, enhanced specialist support through a dedicated telephone service (Specialist LINK) reducing waitlists and improving patient access - all are intended consequences and outcomes as result of this collaboration. This session will provide valuable practical tips on how you can improve specialist integration in your PCN! 1:35 1:45 p.m. Transition to second concurrent session 1:45 2:35 p.m. Breakouts repeat (same as above) 2:35 2:50 p.m. Coffee break Friday, September 8, 2017
2:50 3:30 p.m. Integration zonal breakouts Attendees will be split into zones to discuss clinical implementation priorities and opportunities for their zone. Imperial 4, 6, 8 (Main room) Edmonton Zone Imperial 5 Calgary Zone Imperial 7 Central Zone Imperial 9 North Zone Bannerman Room (near elevators) South Zone 3:30 5:00 p.m. Terms of Reference Review and In-Camera Bannerman Room Network of Executive Directors (NEDs) meeting 4:30 6:30 p.m. Imperial 5, 7, 9 PHCIN Launch Reception Connect with colleagues and celebrate the launch of the Primary Health Care Integration Network at this casual reception co-hosted by AHS and the AMA. Enjoy light refreshments. Cash bar available. Friday, September 8, 2017
SATURDAY, SEPTEMBER 9, 2017 All events are hosted in the Imperial 4, 6, 8 ballroom unless otherwise noted. 7:30 8:00 a.m. Breakfast 8:00 8:15 a.m. Opening Remarks 8:15 9:00 a.m. A Place to Stand: Continuity Dr. Brad Bahler, Medical Director, PCN Evolution; Senior Medical Lead, PHCIN Dr. Richard Lewanczuk, Senior Medical Director, Primary Health Care and Chronic Disease Management, Alberta Health Services Charlene McBrien-Morrison, Executive Director, Health Quality Council of Alberta Improving continuity to a primary care provider is probably the best thing we can do to improve patient and system outcomes. Alberta has taken some steps toward improving continuity. In this session you will see recent data on the effect PCNs have on continuity of care and how provincial supports are aligning to help physicians and PCNs. Saturday, September 9, 2017
9:00 9:30 a.m. CPAR: Cornerstone for Continuity Dr. Tobias Gelber, Associate Clinic, Pincher Creek; President, Section of Rural Medicine, Chinook PCN Barbra McCaffrey, TOP EMR Lead, Alberta Medical Association Coming in 2018, the Central Patient Attachment Registry (CPAR) will be a cornerstone in the campaign towards improved continuity of care in Alberta. For the first time primary care providers will receive timely reports on patients in their panel with attachments to other primary care providers in the province. Providers and team will have the opportunity to discuss with patients the importance of seeing a single provider for longitudinal care, will have a better understanding of the real make up of their panels and will be able to focus chronic disease management where it will be most effective. As a province wide database, CPAR will, once a patient s provider is validated, identify the patient s primary provider in Netcare enabling easier access to information for non-primary providers and better transitions of care between the community and the Medical Home. Reports will be developed to support PCNs with business intelligence for service planning. As a result of participating in this session participants will be able to recognize how a new technical solution will be an enabler for improved continuity of care in Alberta and evaluate the benefits of CPAR participation to patients, providers, practices and PCNs. 9:30 9:35 a.m. PCN Governance: Board Competency Training Dr. Scott Beach, Physician Member, PCN Board Training Steering Committee and Board Member, Calgary West Central PCN Bill Kreutzweiser, Consultant, Practice Management Program 9:35 10:00 a.m. PCN Governance Framework Update Dr. Jeffery Bratvold, PCN Physician Lead Executive, South Zone Shannon Berg, Executive Director, Primary Health Care, Alberta Health Rob Skrypnek, Senior Program Officer, Primary Health Care; Senior Provincial Director, PHCIN Attendees will learn more about the recent progress in implementing the PCN Governance Framework including the membership of the provincial committee, role of the zone committees, how information will be shared and how these changes will improve primary health care. Saturday, September 9, 2017
10:00 10:15 a.m. Coffee Break 10:15 11:15 a.m. Breakouts Imperial 5, 7 CPAR Workshop Chris Diamant, EMR Advisor, Alberta Medical Association Dr. Tobias Gelber, President Section of Rural Medicine, Chinook PCN Barbra McCaffrey, TOP EMR Lead, Alberta Medical Association CPAR is coming! Come aboard for the deep dive. In this session we ll cover: How CPAR came to be How this provincial database will work How it will help transform continuity in Alberta Benefits of CPAR for Albertans, providers, PCNs and the system Supports, resources and tools to assist providers, teams and PCNs How to get ready and get involved Shape the exciting future possibilities enabled by CPAR what data will best inform your practice or PCN to plan for and deliver patient care? Our subject matter experts will be on hand to answer all your questions so that after this session you ll have all the information you need to prepare for the future. As a result of participating in this session participants will be able to evaluate the benefits of CPAR participation to patients, providers, practices and PCN and summarize the practice and PCN steps to be prepared to participate in the registry. Saturday, September 9, 2017
Imperial 9 QI Member Support Planning Workshop Mark Watt, Program Development Lead, Toward Optimized Practice In this session we will continue the discussion about linking primary care objectives and measures to facilitate planning for Patient s Medical Home (PMH) implementation. PCNs will be encouraged to share their experiences, tools and resources that have been helpful in planning and supporting practices with PMH through a guided discussion. With foresight in focus, attendees will be exposed to tools to support planning and documenting their approach to supporting PMH. Imperial 4,6,8 (main room) Governance Framework Discussion Dr. Jeff Bratvold, PCN Physician Lead Executive, South Zone Dr. Nicholas Myers, Medical Director, Provincial Primary Care, AHS Dr. Phillip van der Merwe, PCN Physician Lead Executive, Calgary Zone Andrea Atkins, Consultant, Practice Management Program Shannon Berg, Executive Director, Primary Health Care, Alberta Health France Chinembiri, Director, Primary & Community Health Implementation, Alberta Health Sean Miles, Consultant, Practice Managenent Program Rob Skrypnek, Senior Program Officer, Primary Health Care; Senior Provincial Director, PHCIN Continuing the conversation about the new governance framework, this session encourages attendees to ask questions, share feedback, and provide their own experiences with the implementation of the framework. Attendees will have the chance to engage with leaders from Alberta Health, Alberta Health Services, Zonal Physician Leads, and Alberta Medical Association. Information gathered from this session will be documented and shared electronically with attendees after the Forum. 11:15 a.m. 12:15 p.m Breakouts Repeat (as above) Saturday, September 9, 2017
12:15 12:30 p.m. Lunch Service 12:30 3:00 p.m. Lunch and Zonal Meetings Imperial 4, 6, 8 (Main room) Edmonton Zone Imperial 5 Calgary Zone Imperial 7 Central Zone Imperial 9 North Zone Bannerman (near elevators) South Zone Walker Those who are not participating in zone meetings 3:00 p.m Event Closes Saturday, September 9, 2017
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