Skills Development Scotland and Dundee Council 26 March 2010 Venue: Apex City Quay Hotel & Spa 1 West Victoria Dock Road Dundee DD1 3JP
DUNDEE/SKILLSDEVELOPMENTSCOTLAND TOWARDSASERVICEDEVELOPMENTAGREEMENT PARTNERSHIPWORKSHOP FRIDAY26 th MARCH2010 PARTICIPANTBRIEFINGPACK ThispackhasbeenpreparedtosupporttheDundeepartnershipworkshopinvolvingkeystafffrom DundeeCityCouncil,SkillsDevelopmentScotland,andavarietyofotheractivepartnerswithinthe localcommunityplanningmechanisms. Thepackcontainsaseriesofbackgroundpapers,keydata/informationsummaries,andasuggested frameworkfromwhichtoagreehowsdscanmosteffectivelyalignitsactivitieswiththoseofother partners. Contentsinclude: 1. Theworkshopprogramme 1. Briefingnote1 whichsummariseskeyrealtimedatarelevanttopartneractivitiesindundee 2. Briefingnote2 asummaryof:therelevantlocaloutcomeswithinthecurrentsoaandthe7 SDScorporateoutcomes 3. SDSdeliverysiteswithinDundee,andtheleadSDScontactofficers 4. ThedraftServiceDeliveryAgreementtemplate(whichwillprovidethekeyfocusforworkshop discussions) 5. TheSDSDundeeBriefing(December2009) Collectively,thesedocumentswillinformandprovidethebackdropfortheworkshopdiscussions.
WORKSHOPPROGRAMME TOWARDSASERVICEDELIVERYAGREEMENT DUNDEE/SKILLSDEVELOPMENTSCOTLANDWORKSHOP FRIDAY26 th MARCH:9.30AM 12.30PM 9.30am:welcome,introductionsandexpectations,andworkshopobjectives 9.45am:thebuildingblocks shortpresentationsby: SkillsDevelopmentScotland DundeeCityCouncil 10.15am:towardsaservicedeliveryagreement 10.30am:localpriorityissuesandactionstocaptureintheagreement(shortbreakinmiddlefor coffee): MCMC,youthunemployment,and16+LearningChoicesandCurriculumforExcellence Informationadviceandguidanceservices Aligningnationaltrainingprogrammeinterventionswithlocalprioritiesandkeysectors renewables,construction,tourismetc Workforcedevelopment DundeeCollegeSocialAcademy 11.45am:movingforward developingandagreeingaservicelevelagreement 12.15pm:conclusionsandnextsteps 12.30pm:close
BRIEFINGPAPER1:SUMMARYOFKEYDATA Schoolleaverdestinations2008 09 Atotalof1,550youngpeopleleftschoolsinDundeein2008 09.Ofthese,81.5%lefttoa positivedestination,whichwasbelowthenationalaverageof85.7%,and18.5%toanegative,or unknowndestination,comparedto14.3%acrossscotland.thepercentageofleaversenteringa positivedestinationfellby1.1%since2007 08,comparedtoadeclineof0.8%inScotland Therewasamarkeddecreaseinthenumberofleaversenteringemployment,droppingby4.5% sincelastyearto13%in2008 09,thelowestlevelin10years,andlowerthanthenational averageof18.4%acrossscotland Reflectingthenationaltrend,theproportionofDundeeschoolleaversenteringfurtherand highereducationroseby4%to60.9%,itshighestlevelinadecade.withinthisnevertheless, DundeehasthelowestpercentageofleaverstoHigherEducationinScotland 7.4%ofleaversenteredtraining,comparedtothenationalaveragerateof5.1% 15%ofleaversinDundeewereunemployedandseekingemploymentortraining.Thiswas1.3% higherthanthepreviousyear,andconsiderablyabovethenationalrateof11.5% 2.5%ofleaverswereunemployedandnotseekingemploymentortraining,comparedtothe nationalrateof1.6%.afurther1%ofschoolleaversindundeehadunknowndestinations, comparedto1.2%acrossscotland NationalTrainingProgramme:resultsforthefirsthalfof2009 10 Therewere519newstartsontrainingprogrammesinDundeebetweenthe1 st Apriland25 th September2009,andatotalof1,206traineesintrainingattheendofthatperiod ThebiggestnumberoftraineeswereinModernApprenticeships(MA)16 19,accountingfor 55.2%ofthetotalintraining.Skillseekersaccountedfor16.6%oftraineenumbers,MA20+for 12.8%,andGetReadyforWork(GRfW)for11.4%oftrainees.TrainingforWork(TFW)and Lifeskillswerethesmallestprogrammes,with3.1%and0.9%oftotaltraineenumbers Atotalof242outcomeswereachievedbytraineesonnationaltrainingprogrammesbetween1 st Apriland25 th September2009.Theseincludedqualifications,progressiontoanothertraining programmeorintoeducation,joboutcomes,andretentionorsustainedjoboutcomes TheMoreChoicesMoreChances(MCMC)group TheMCMCgroupcompriseyoungpeopleaged15 19whoareeitherunemployedandseeking employment/training,orwhoareeconomicallyinactive.at16 th November2009,atotalof384 youngpeople(knowntosds)were unemployedandseeking.45%ofthisgroupwereaged17, 30%aged15/16,and25%aged18/19.65%ofthegroupweremaleand35%female.76%ofthe grouphadbeenunemployedforunder3monthsand14%hadbeenunemployedfor3 6 months.9%hadbeenunemployedfor6 12months,andafurther1%forover1year TheSchoolCollegeCollaboration(SCC)Project TheSCCprojectworkswithS2 S5pupilsandpartnerstoensurevocationalstudyatschooland postschoollearningactivitiesaregivenequalstatuswithotherschool/postschooloptions Resultsfromyear3showthatSCCpupilsinDundeearemorelikelytoenterlearning opportunities,particularlyfurthereducationandemployment,andarelesslikelytobe unemployed.overall,35%moresccpupilsenteredpositivedestinationsthanthemainstream statutoryleaverscohort.sccisalsoshowntohaveincreasedawarenessandunderstandingof learningopportunitiesamongstdundeepupilsandisperceivedtohavehadsignificantinfluence onpupilscareerplans,aswellasincreasingpupilconfidence FulldetailsoftheabovesetsofdatacanbefoundatthefollowinglinkontheSDSweb site: http://www.skillsdevelopmentscotland.co.uk/briefings.aspx
BRIEFINGPAPER2:SUMMARYOFRELEVANTLOCALOUTCOMESANDISSUES Thisbriefingnotesummarisesthekeystartingpointstodeveloprobuststrategiclinkages.Thesewill informtheprocesstoalignsdsactivitieswiththoseofthelocalauthorityandothercommunity Planningpartners.Tworelatedsetsofoutcomesaresuggestedasimportantstartingpoints:(a)the localoutcomesfromthesoaofmostrelevancetosdsactivities,and(b)sds sinitialcorporate outcomes 1.Thesuggestedformatforalocalpartnershipdeliveryagreementwillbuildonthe linkagesapparentbetweentheselists.thisisreflectedintheproposedservicedeliveryframework containedlaterinthispack. SingleOutcomeAgreementforDundee2008 11 relatedlocaloutcomes Dundeewillbearegionalcentrewithbetterjobopportunitiesandincreasedemployabilityfor ourpeople Ourpeoplewillbebettereducatedandskilledwithinaknowledgeeconomyrenownedfor research,innovationandculture Ourchildrenwillbesafe,nurtured,healthy,achieving,active,respected,responsibleand included Ourpeoplewillexperiencefewerinequalities Dundeewillhaveasustainableenvironment Ourpeoplewillhavehighqualityandaccessiblelocalservicesandfacilities SDScorporateoutcomes 1. Morepeopleprogress,achieveandsustainpositivedestinations 2. Employersaremoreproductiveasaresultintheskillsanddevelopmentoftheiremployees 3. Moreeffectivelaboursupply 4. EqualitiesinlearningandemploymentareimprovedacrossScotland 5. SDSisvaluedby,andhasastrongreputationwith,customersandkeystakeholders 6. SDSinfluencesandstimulatesahighperformingskillssystem 7. SDSachievesitsgoalsanddeliversitsservicesinwaysthatminimiseenvironmentalimpacts 1 Thesemayberefinedinthecourseoftheplanningcycle.
SDSLEADCONTACTS/DELIVERYBASES LocalAuthority SDSRegion HeadofRegion AreaManager Dundee NorthEast GordonMacDougall gordon.macdougall@sds.co.uk Tel:07771943650 JillHunter jill.hunter@sds.co.uk Tel:01738637639 Mob:07736791982 SDSmaindeliverycentres Floor1,31AlbertSquare,DundeeDD11DJ Tel:01382495050
DRAFTSERVICEDELIVERYAGREEMENTTEMPLATE TheattachedtablescontaintheframeworkforthedraftServiceDeliveryAgreementbetweenSkills DevelopmentScotlandandDundeeCityCouncilfor2010 11.Thishasbeenestablishedasaresultof aseriesofdevelopmentaldiscussionsinvolvingnationalandlocalsdsstaff,andofficersfromthe CouncilandotherCommunityPlanningpartners.Theformatofthetemplatehasbeentakenfrom thejointsolace/improvementservicegoodpracticenoteontheuseofoutcomeindicatorswithin SOAs. Theagreementhasbeendevelopedtoaddvaluetoarangeofexistingplanningmechanisms,andin particularitsformatisdesignedtoenableconsistencyand readacross withthewidersingle OutcomeAgreementframeworknowinplace. TheagreementisintendedtoembedandclarifythecontributionoftheservicesandactivitiesofSDS withinthecollectiveeffortsofalllocalpartnerstoaddressskills,learningandemployabilityissues.it isfocusedonensuringthesecombinetomaximumeffecttoaddresslocallyidentifiedpriorities. Atthisstagethedraftcontainedoverleafhasmappedandcorrelatedrelevantnationaloutcomes, andrelatedlocaloutcomes,andcrossreferencedthesetosds scorporateobjectives.keygeneric SDSinputsandactivitiesarealsolistedtoaiddevelopmentaldiscussionswithintheworkshop.The potentialcontributionofthese,andhowtheycanbestcombinewithotherpartneractivities,willbe consideredasappropriatewithintheworkshopdiscussionsessiononkeylocalissues. Itisintendedtheworkshopitselfwillmakefurtherprogressincompletingthetemplate,andalso identifyhowelementsthatcannotbecompletedonthedaywillbefinalised.thiswillensurea strongdevelopmentaldynamicintheprocess. Theagreementwillbeusedbothasareviewtool,andasthebasisforthefurtherdevelopmentof jointworking.throughapplicationitwillcontinuetoberefined,andprovideasolidfoundationto integratetheongoingworkofsdswithinthenextgenerationofsoasfrom2011. BothSDSandCouncilsarecommittedtoestablishingtheinitialSDAbytheendofMarch2010.
DRAFT Format for SDS Service Delivery Agreement for Dundee Produced by: Date: Local Outcome Dundee will be a regional centre with better job opportunities and increased employability for our people National Outcome 2. We will realise our full economic potential with more and better employment opportunities for our people. SDS Outcome/s Employers are more productive as a result of investment in skills and development of their employees 100 More effective labour supply SDS Inputs SDS Activities SDS Outputs Chairing and contributing to PACE activities Local investment via national training programmes SDS Key Sector Team All age careers guidance services PACE co-ordination General careers guidance services and specific supports such as Careers Match and CV builder Local delivery of: Modern Apprenticeships; Get Ready for Work; Training for Work; and Skillseekers with focus where appropriate on key sectors Scottish Employer Service Skills Gateways (Spring 2010) Skills for Growth (Summer 2010) Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) X level 2 qualifications achieved Progress Against Outcomes Number of young people entering positive outcomes achieved as a result of participation in NTP s Progress Against Long Term Outcomes An increase in economic activity rates Our people will be better educated 3. We are better educated, more skilled More people progress, achieve and sustain SDS Key Sector Team All age careers My Learning Space (Summer 2010) My Learning Coach (Summer 2010) 23/03/2010
DRAFT Format for SDS Service Delivery Agreement for Dundee Produced by: Date: and skilled within a knowledge economy renowned for research, innovation and culture and more successful, renowned for our research and innovation positive destinations Employers are more productive as a result of investment in skills and development of their employees guidance services Learn Direct helpline Scottish Employer Service Skills Gateways (Spring 2010) Skills for Growth (Summer 2010) Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) Our children will be safe, nurtured, healthy, achieving, active, respected, responsible and included 4: Our young people are successful learners, confident individuals, effective contributors and responsible citizens. Equalities in learning are improved across Scotland Local investment via national training programmes Targeted careers guidance services Individual Learning accounts Access to SDS branded learning centre network Local delivery of: Modern Apprenticeships; Get Ready for Work; Training for Work; and Skillseekers with focus where appropriate on key sectors Targeted careers guidance services and specific supports such as Careers Match Scotland; and CV builder MCMC group targeting in schools Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) 23/03/2010
DRAFT Format for SDS Service Delivery Agreement for Dundee Produced by: Date: Learn Direct helpline Big Plus helpline Utilisation/development of local branded learning centres Promotion, allocation and monitoring of ILAs Use of Learn Direct helpline Big Plus local promotion and referral rates Our people will experience fewer social inequalities 7. We have tackled the significant inequalities in Scottish society Equalities in learning are improved across Scotland Local investment via national training programmes Targeted careers guidance services Individual Learning accounts Access to SDS branded learning centre network Local delivery of: Modern Apprenticeships; Get Ready for Work; Training for Work; and Skillseekers with focus where appropriate on key sectors Targeted careers guidance services and specific supports such as Careers Match Scotland; and CV builder MCMC group targeting in schools Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) 23/03/2010
DRAFT Format for SDS Service Delivery Agreement for Dundee Produced by: Date: Learn Direct helpline Big Plus Utilisation/development of local branded learning centres Promotion, allocation and monitoring of ILAs Use of Learn Direct helpline Big Plus referral rates Dundee will have a sustainable environment 14. We reduce the local and global environmental impact of our consumption and production SDS achieves it s goals and delivers it s services in ways that minimise environmental impacts Via all activities and approaches Use of Video Conference facilities where appropriate Use of public transport where travel required Our people will have high quality and 15: Our public services are high quality, continually improving, SDS is valued and has a strong reputation with customers Partnership working e.g. Community Planning/SOA links, PACE, Inputs to relevant local partnerships Development of SDA linked to the local area SOA 23/03/2010
DRAFT Format for SDS Service Delivery Agreement for Dundee Produced by: Date: accessible local services and facilities efficient and responsive to local needs and key stakeholders SDS influences and stimulates a high performing skills system IES work with JCP etc Big Plus helpline referral processes to providers Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) Big Plus referral mechanisms Integrated partnership delivery models via Learning Centre network 23/03/2010
DUNDEE ABERDEEN CITY CITY BRIEFING NOVEMBER DECEMBER 2009 Chief Executive s Message Damien Yeates Chief Executive Delivering comprehensive information, advice and guidance for careers and learning, as well as delivering skills development What is Skills Development Scotland? Since its formation in April 2008, Skills Development Scotland has pursued its key purpose of maximising Scotland s sustainable economic growth by unlocking the potential of the country s greatest asset our people. By bringing together learndirect scotland, Careers Scotland and the main Skills and Training interventions of Scottish Enterprise and Highlands & Islands Enterprise, we have made major inroads to becoming a coherent body delivering comprehensive information, advice and guidance for careers and learning, as well as delivering skills development. We strive to be a catalyst for real and positive change in Scotland s skills performance by helping individuals realise their full potential. We also help employers be more successful through skills development. We want to develop meaningful partnerships at national, regional and local levels. Through these partnerships, we will work towards fulfilling our vision and drive forward real, positive and sustained change in Scotland s skills performance. The aim of this briefing is to let you know about our services and results and to give you an overview of the local labour market. We plan to produce these briefings on a quarterly basis and would welcome your feedback on what you would like us to include. You can get in touch via your local contact, see details below, or by sending an email to info@skillsdevelopmentscotland.co.uk. Alternatively, you can keep up to date with our activity by visiting our website www.skillsdevelopmentscotland.co.uk. Your local contact Jill Hunter Area Manager Tayside T: 01738 637639 M: 07736 791982 E: jill.hunter@sds.co.uk
Our Services LEARNING EMPLOYMENT CAREERS DEVELOPMENT Skills Development Scotland was created to change the way in which people learn, develop and utilise their skills, and also to help businesses and organisations build their capabilities and put their skills to their most productive use. Our core services include careers advice and guidance for young people still at school as well as adults looking to find work, those facing the threat of redundancy and for those looking to advance their career. We are also actively engaging with employers and offer a variety of ways for people to develop their skills through a range work-based national training programmes, including Modern Apprenticeships, Get Ready for Work, Training for Work and Skillseekers. Together with Jobcentre Plus, we plan to introduce an integrated employment and skills service throughout Scotland in 2010. We will soon be introducing a new brand identity to unify our work and to better connect with our customers. In the interim, you may be more familiar with what we do through the different services, brands and initiatives we have brought together under Skills Development Scotland. Here s a brief summary of these with highlights for the first six months of 2009/10. Careers Scotland offers guidance to all school pupils from S2 onwards but is also freely available to adults of any age. For example, PACE is a unique Scottish partnership initiative which provides support to employees when an organisation announces redundancies. As part of PACE, Skills Development Scotland offers careers advice and information on financial help, including business start up. Other services available include CareersMatch Scotland which matches an individual s skills and interests to occupations; a CV Builder which allows individuals to create and save their own CVs; Higher Education Conventions, a series of events that provide pupils with details about further and higher education courses in Scotland and beyond; and the Exams Helpline, which provides pupils and parents with impartial guidance on the clearing process and what their options are once the results are known. Fast facts, April-September 2009 125,959 visits were made to Careers Scotland centres across the country. There were 173,412 face-to-face interventions with individuals to support their career planning, improve their readiness to enter the labour market through employability support or to aid their personal and social development through mentoring support. 41,284 school pupils were supported to progress their career choices and to make a successful transition into work, training, or further education. The Scottish Government would like everyone to carry on learning throughout their life, whether it's to get a job or to improve their skills. We encourage this via learndirect scotland s helpline, website and network of over 500 branded learning centres. ILA Scotland is a Scottish Government scheme that helps people pay for learning. It s available to people over 16 who have an income of 22,000 a year or less, or who are on benefits. Up to 500 towards the cost of learning is available each year.
BRIEFING DUNDEE CITY DECEMBER 2009 The Big Plus is Scotland s campaign to promote the free help that s available for adults who need support with reading, writing and numbers. People who contact us are put in touch with local tutors. Fast facts, April-September 2009 954,691 visits were made to our family of websites. 141,992 calls were made to our helplines. Another important area of our work is the delivery of four national training programmes where we work closely with a range of providers to promote recruitment and to ensure high quality delivery. Modern Apprenticeships offer people aged 16 and over the chance of paid employment combined with the opportunity to train for jobs at craft, technician and management level. They are an exciting way of gaining skills and qualifications that will help to start a career without having to study full-time, and are now available across a wide range of industries. Get Ready for Work is a national training programme for young people aged 16 to 19 who are not at school, college, work or in training. The programme has been developed to help them move into a job, further training or college. It helps them focus on what they want to do, learn new skills and gain the confidence to make progress. Training for Work provides training support for people aged 18 and over, who have been unemployed for at least 13 weeks and who are actively looking for work. The programme allows people to undertake vocational training linked to local labour market opportunities, enabling individuals to secure and sustain employment. Skillseekers is a vocational training programme for young people aged 16 to 19, who want to develop their skills and equip themselves for the world of work. It s open to people who have left school and have a job or who are looking for work. Fast facts, all national training programmes combined, April-September 2009 Across Scotland 21,595 unemployed 16 to 19 year olds received personal support to secure training, work or learning opportunities. 18,346 adults over 20 years old engaged with us to make effective career decisions or to develop their skills and progress their careers. There were 7,185 achievements, such as the attainment of a qualification, a job, or progression to another training programme. We engaged with 23,123 small to medium sized enterprises in staff development and training. In Dundee City 519 people were successfully recruited across the four national programmes. 1,206 individuals were actively in training. There were 242 achievements, such as the attainment of a qualification, a job, or progression to another training programme.
BRIEFING DUNDEE CITY DECEMBER 2009 Labour Market Overview Skills Development Scotland has a key role to play in making the link between the supply of people skills and the demand for businesses to meet their workforce requirements. In the past, through learndirect scotland for business, we focused on helping small to medium sized businesses. This focus will continue, but we will also help larger organisations too and work in partnership with key partners such as the Sector Skills Councils, trade unions and the Scottish Funding Council to achieve our goals. We will also prioritise our skills development activities in the Government Economic Strategy key sectors. These are creative industries, financial and business services, energy, food and drink, tourism, life sciences and universities. Fast Facts: Dundee City The population of the Dundee City local authority area is 142,500. 89,000, or 69.1%, are of working age. During October 2009, 4,703 people were claiming Job Seeker s Allowance. In the same month, Jobcentre Plus reported 500 unfilled vacancies. Employee jobs by Industry (March 2009). Energy and Water 1% Manufacturing 11% Construction 7% Distribution, Hotels and Restaurants 19% Transport and Communications 5% Banking, Finance and Insurance 12% Public Administration, Education and Health 39% Other 6% Sectors with fewer than 500 jobs are not represented. Source: Office of National Statistics 2009 Latest News Skills Development Scotland s Space School 2009 took off in November, with 14 young people from across Scotland attending a ten-day study trip to NASA Space Centre, Houston. The group took part in a range of activities and organisational visits to the United Space Alliance, The Wood Group Engineers, Johnson Space Centre and Rice University. Our relationship with NASA is an invaluable way of motivating and inspiring young people to aim higher. Visit our website to find out more about the initiative and to see how the group got on. The Scottish Region of the National Training Awards took place in Edinburgh on 5 November. The awards, managed by UK Skills and delivered by Skills Development Scotland on behalf of the Scottish Government, inspire others through recognising best practice in learning and development. The 8th annual Modern Apprenticeships Awards will be held in Glasgow on 9 December. Staged by Skills Development Scotland and sponsored by SQA, there are 106 entries in nine categories. All celebrate the high standards being reached by many employees, employers and learning providers involved in Modern Apprenticeships. Visit our website to download our Partner Update Reports. Published every six months, they include our School Leaver Destination Report and full analysis of our skills programmes.