Needs Analysis of the Creativity Industry in Linz

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CREA.RE Creative Regions Linz, 13th Dec. 2010 Needs Analysis of the Creativity Industry in Linz Prof. Dr. Norbert Kailer Institute for Entrepreneurship and Organizational Development Johannes Kepler University Linz www.iug.jku.at norbert.kailer@jku.at tina.gruber-muecke@jku.at

The Survey Page 2 Goal: Analysis of situation and support needs of the creative industry in Linz Carried out by IUG Semi-structured online-questionnaire, autumn 2009 Response rate 11 % (165 business owners) Industries in the sample: Advertising, communication, multimedia, internet, information, training & consulting, film, arts and crafts, book, press, industrial design, performing arts, architecture, music

Entrepreneurs and their background Page 3 About 20 % female entrepreneurs Age: 20 % younger than 19, 50 % 20-29 years Approx. one third of enterprises is still in the startup or early development phase (i.e. 0 5 years after the foundation) Educational background: 47% hold an academic degree, 8% completed an university course, 31% took a BHS, 27% an AHS school-leaving exam. 12% with master craftsman's diploma, 18% passed an apprentices examination.

Entrepreneurs and their workingplace Page 4 Only a quarter of entrepreneurs works at home 56 % have an office outside of their home or in a start-up centre/business incubator (5 %) 12% have no fixed office office or working place Female entrepreneurs have their working place more often at home or in a start-up centre * Larger founder teams work more often in offices or start-up centres

Sole proprietor or founder team? Page 5 71 % are sole proprietors 14 % with 1 partner 7 % with 2 partners 8 % with more partners The larger the founder teams, the more often offices are in start- up centres/business incubators

Page 6 Size of the firm NUMBER OF EMPLOYEES: About two thirds without employees. A quarter employs less than 10 employees; 8% employ 11 to 50; 0.6% more than 50 employees. FULL-VS. PART-TIME ENTREPRENEURS: 77 % are fulltime entrepreneurs. Only 16 % are part-time entrepreneurs which are predominantly employed in an other organization

Awareness of and usage of support measures Page 7 Heterogeneous picture concerning the awareness and (future) usage of support measures (f.i. information, training, consulting, coaching, networks, finance) How many are aware of, use or plan to use special support measures? Founder Service of Upper Austrian Chamber of Commerce: 95% Linz Service Center for Entrepreneurs (Wirtschaftsservice): 71 % Creative Economy start-up centers: 44% Creative Community Network: 42% Impulse programme of AWS (Austrian Support Bank for SME): 43% Design and Media Network: 39% Hotline for creative industries of the Chamber of Commerce: 33%

Cooperation between entrepreneurs Page 8 Cooperation is of utmost importance: Almost a third of the entrepreneurs carries out longerterm cooperations with collegues from same branch Merely 12 % don t cooperate with other entrepreneurs Almost the half (46%) is constantly exchanging information with collegues independently of concrete projects 41% are cooperating with collegues on the basis of concrete projects Moreover, more than 40% of entrepreneurs plan to intensify their networking activities in the future.

Further Training needs Page 9 Most often mentionned (one third of respondents) are legal questions (f.i. trademark right, protection of data privacy, copyright) Approx. 25 % emphasizes a training need in soft skills (f.i. sales and negotiation training, reputation management, self development and coaching) Approx. 25 % wish creativity workshops and the support of exchange of experience (platforms, networks) with colleagues Only 17% see a need in the field of business administration (taxes, controlling, accounting) Only 15% express a need for improving their management skills (f.i. leadership, business organization)

ENTREPRENEURSHIP IN THE CREATIVE INDUSTRIES IUG course at University of Fine Arts Linz Introduction in management topics relevant for start-up entrepreneurs Developping a business plan in teams Coaching Fostering contacts to relevant networks and to students from other universities Including testimonials and experts from support infrastructure Winner of the European Enterprise Award Promoting the Entrepreneurial Spirit (Madrid 2010) and of the award Premium Case recommended for Implementation in other Member States, European Commisson, European Charter for Small Business Conference (Stockholm 2009) - 10 - November 2010

Lessons learned: How to improve the support of creative industries? Page 11 Differences between knowledge and usage of the different support offers foster personal contact Discuss synergies between different types of local support activities create a common brand for the creative industries Discuss marketing strategies for networks and create industry-specific networks (film, art, advertising) as homogeneus networks instead of heterogenous are preferred by entrepreneurs

Lessons learned II: How to improve the management skills of creative industries? Page 12 Improve awareness of training needs in business planning, management skills, financial management (through testimonials and role models, self assessment, training offers) But: Training is not enough! Support of exchange of experience and cooperation between entrepreneurs (f.i. through networks)

Contact Information Page 13 Johannes Kepler University Linz IUG - Institute for Entrepreneurship and Organizational Development Prof. Dr. Norbert KAILER Altenberger Straße 69, HF230 A-4040 Linz, Austria norbert.kailer@jku.at www.iug.jku.at