FISCAL YEAR 2003-2004 ANNUAL REPORT
Table of Contents Introduction Table of Contents...2 Executive Team......3 Mission Statement......4 Overview....5 Fiscal Year 03 04 Approved Budget..6 Staffing Breakdown by Classification...7 Department Highlights & News...8 9 Board of Supervisors...10 Office Contact Information.......11 Organizational Chart...12 Juvenile Services...13 26 Adult Services...27 34 Administrative Services..35 39 Monitoring Progress Towards Juvenile Detention Reform...40 51 Appendix....52 Fiscal Year 03 04 Departmental Budget....53 Juvenile Services...54 58 Adult Services...59 63 2
Executive Management Team John Cavalli Former Chief Probation Officer Retired December 2003 after 37 years of service. Ann Clarke Interim Chief Probation Officer December 2003 to June 2004 Nicholas Cademartori Interim Chief Probation Officer June 2004 to September 2004 Kathy Duque Deputy Chief Probation Officer Juvenile Detention Services Division Jerry Neary Deputy Chief Probation Officer Adult & Juvenile Services Division Retired December 2003 after 30 years of service. Delores Nnam Administrative Services Manager Administrative Services Division 3
Mission Statement The mission of the Santa Clara County is to reduce crime and protect the community through prevention, investigation and supervision services, and the safe custodial care for adult and juveniles. As an integral part of the justice system, the Department is committed to building partnerships with the community and restoring losses to victims of crime and the public through innovative programs that stress offender accountability and development of competency skills. Public Purpose Prevention of Repeat Offenders Protection of the Community Reduction of Crime Goals Develop, implement and evaluate programs in collaboration with community and criminal justice agencies to help reduce crime and prevent repeat offenders. Provide support to the Courts through case investigation and supervisions. Assure juvenile offenders are afforded educational rights and appropriate services including special education. Provide community protection by holding offenders accountable through comprehensive assessment and treatment, appropriate level of supervision and sanctions, and compliance with Court orders. Promote developmental assets, including social and vocational skills, through appropriate rehabilitation and community based programs. Support victims and the community through a continuum of services that assists in the restoration of losses, including payment of restitution and completion of community service. Provide safe custodial care for adult and juvenile offenders while emphasizing accountability and social responsibility. Deliver services in a responsible manner with integrity, professionalism, and with respect for the rights, diversity of individuals and the community. 4
Overview The provides a wide range of administrative, investigative, detention, supervision, rehabilitative and Court services for juvenile and adult offenders. Services to the community are as follows: The Department s Juvenile Division delivers count wide early intervention services through the Restorative Justice Program; which provides investigation, placement, and supervision services through specialized unites; participates in a variety of collaborative service delivery programs, and maintains three juvenile rehabilitation facility programs. The Juvenile Detention Division maintains the County juvenile detention facility ( Juvenile Hall). The Division also provides the Community Release and Juvenile Electronic Monitoring Programs to divert appropriate Juvenile Offenders form secure custody. The Departments Adult Division provides case investigation and sentencing recommendations directly to the Courts and provides assessment, case management, treatment and supervision services for adult clients on probation, and maintains residential work furlough facilities for both men and women. The Administrative Services Division provides the full spectrum of administrative services to the operational divisions, including fiscal management, human resources, clerical support and information technology. 5
Staffing Breakdown by Classification TOTAL EMPLOYEES AS OF FISCAL YEAR 2004 (BUDGETED POSITIONS) 831 STAFF BREAKDOWN BY CLASSIFICATION INSTITUTIONAL SERVICES 302.5 PROBATION SERVICES 466.5 ADMIN & SUPPORT SERVICES 62 JUVENILE SUPPORT JUVENILE DELINQUENCY 107.5 JUVENILE SERVICES 114 JUVENILE HALL LIVING 175.5 JUVENILE RANCH 92 489 ADULT SERVICES 280 ADULT INVESTIGATIONS 49 ADULT COURT 13 DRUG TREATMENT 19 SUBSTANCE ABUSE 13 ADULT SCREENING 9 INTENSIVE SUPERVISION 14.5 RECOVERY SERVICES PROP 36 15 ADULT TRAINING 5 ADULT SUPERVISION 4.5 ADULT ASSESSMENT 16 WORK FULOUGH 35 ADMIN MONITORING 5 ADMIN/SUPPORT/CLERICAL/MISC. SERVICES 62 EXECUTIVE MANAGERS 4 MANAGERS 13 SUPERVISIORS 45 6
Fiscal Year 2004 Approved Budget Each year our Department submits a proposed budget to the County Executive s Office. The County Administration then develops a recommended budget that is presented to the Board of Supervisors for approval in June. Division Expenditures Percent Revenue Percent Probation Services $38,789,340 42% $18,507,102 49% Institutional Services $27,852,589 30% $15,136,839 40% Administrative Services $25,897,596 28% $4,100,689 11% Department Total $92,539,525 100% $37,744,630 100% FY2004 Expenditures 28% 42% Probation Services Institutional Services Administrative Services 30% FY2004 Revenue 11% 40% 49% Probation Services Institutional Services Administrative Services 7
Performance Based Budget Fiscal Year 2003 2004 Performance Based Budgeting is the county wide format for budget proposals. The goal of a performance based budget is to improve the public s understanding of the value of tax dollar investments made through budget decisions. The desired results upon completion of Probation,which the department promotes by providing appropriate assessment and level of supervision, monitoring offender compliance with court orders, providing appropriate restitution and community service, and supporting educational and vocational success. This format required that a department specify the products and services that are provided. Performance outcomes and completion/success rates: Percent of Clients Successfully Completing Probation Percent of Clients Completing Victim Restitution During Probation 100% 90% 80% 70% 75% 82% 89% 82% 96% 2002 2003 2004 Juvenile Adult 84% 100% 90% 80% 70% 60% 50% 65% 75% 76% 54% 79% 67% 2002 2003 2004 Juvenile Adult Percent of Clients Completing Community Service During Probation Percent of Clients Enrolled in School or Employed at Completion of Probation 100% 90% 80% 70% 60% 50% 40% 51% 91% 87% 93% 58% 60% 2002 2003 2004 100% 90% 80% 70% 60% 50% 40% 89% 58% 96% 44% 87% 60% 2002 2003 2004 Juvenile Adult Juvenile Adult 8
Performance Based Budget Fiscal Year 2003 2004 Workload Measure: New Supervision Cases (Avg/Month). Workload Measure: Formal Supervision Caseload (Avg/Month) 900 800 700 600 500 400 300 200 100 0 817 722 693 625 585 184 179 176 174 185 2000 2001 2002 2003 2004 12000 10000 8000 6000 4000 2000 0 10214 10178 9211 8842 9203 3375 3169 2789 2408 2310 2000 2001 2002 2003 2004 Juvenile Adult Juvenile Adult Percent of Clients w ith New Crime During Probation 55% 45% 35% 25% 41% 36% 35% 33% 38% 35% 2002 2003 2004 Juvenile Adult 9
Employees of the Month The following individuals were recognized by the Santa Clara County Board of Supervisors for their dedicated service, going the extra mile and outstanding public service. Judi Marshall has been a Deputy Probation Officer (DPO) since 1996 and has excelled in every assignment. She was instrumental during the establishment of the Juvenile Mental Health Court by establishing and maintaining positive working relationships with the Judges, District Attorneys, Public Defenders, Mental Health Professionals and co workers. Given the nature of her clientele; Judi has provided them with her pager and cell phone numbers and can be found returning calls in the middle of the night in response to a family crisis. Deputy Probation Officer Grace Sanchez has been the backbone of the Restorative Justice Program for well over five years. She exemplifies the principles of restorative justice in her daily work, especially through her collaboration with various community based organizations, incredible work ethic, helpfulness and program knowledge. Grace always makes time to provide support, guidance and information to the victims of the crime, youth involved in the crime and the parents/guardians of the youth. Jackie Fisher is a Senior Group Counselor at our Women s Residential Center and possesses the unique ability to inspire the residents to learn and apply new skills. She oversaw a sewing project that created 100 had made bags for children and donated them to the Social Services Agency for distribution. Jackie is teaching the women at the residential center that a little patience, time and hard work go a long way and can bring joy to those who need it. 10
Department Highlights, News & Events Community Recognition of Department Employees Deputy Probation Officer Linda Rios was honored by the City of Cupertino as one of the outstanding volunteers who have made contributions to the Cupertino community over the past year. She is assigned to the Restorative Justice Unit and is involved in a partnership between Probation, the Sheriff s Department, the City of Cupertino and the Cupertino Elementary School District. Linda is described as someone who is available when a crisis occurs in the school district and one who frequently comes in early and stays late to assist those in need. Department Retirements Probation Managers Harold MacLean, Cathy Shields and Steve Tucci, and Senior Group Counselor Brian Ziel all decided it was time to retire during the same month and took with them a 127 year of combined experience. The Department gave them, along with their families and friends a grand send off at the Mirassou Winery in Aborn, California. Community Recognition of Department Employees Deputy Probation Officer Richard Dejesus received recognition from the East Side Union High School District for his outstanding work in the Truancy Abatement/Burglary Suppression (TABS) program. Richard s ability to work closely with other County agencies and community based organizations significantly contributed to the continued success of the TABS program. Through his many public presentations to parents and students, he educated them about not only the consequences of truancy behavior, but also the services available to assist in improving their situation. 11
Board of Supervisors The Honorable Donald F. Gage, Supervisor District One The Honorable Blanca Alvarado, Supervisor District Two The Honorable Peter A. McHugh, Supervisor District Three The Honorable James T. Beall, Supervisor District Four The Honorable Liz H. Kniss, Supervisor District Five Office of The County Executive Mr. Peter Kutras Jr., County Executive Superior Court The Honorable Richard C. Turrone, Presiding Judge Juvenile Court The Honorable Raymond Davilla, Supervising Judge 12
Office Contact Information Juvenile Detention Division 840 Guadalupe Pkwy, San Jose, CA 95110 Phone #: (408) 278 5850 Fax #: (408) 280 5172 Adult Services Division Main Office 2600 N. First St., San Jose, CA 95134 Phone #: (408) 435 2100 Fax #: (408) 456 0527 North County Office 270 Grant Ave., Palo Alto, CA 94306 Phone #: (650) 324 6500 Fax #: (650) 327 2502 South County Office 12427 Monterey Hwy, San Martin, CA 95046 Phone #: (408) 686 3630 Fax #: (408) 686 3639 Womenʹs Residential Center 2090 Evans Ln., San Jose, CA 95125 Phone #: (408) 979 2580 Fax #: (408) 979 2585 Administrative Services Division 2610 N. First St., San Jose, CA 95134 Phone #: (408) 468 1655 Fax #: (408) 955 0158 Menʹs Work Furlough 590 E. Middlefield Rd., Mountain View, CA 94043 Phone #: (650) 237 1300 Fax #: (650) 967 3512 Juvenile Services Division 840 Guadalupe Pkwy, San Jose, CA 95110 Phone #: (408) 278 5900 Fax #: (408) 294 6879 Muriel Wright Residential Center 298 Bernal Rd., San Jose, CA 95119 Phone #: (408) 277 8022 Fax #: (408) 972 4824 William F. James Boyʹs Ranch 19050 Malaguerra Ave., Morgan Hill, CA 95037 Phone #: (408) 201 7600 Fax #: (408) 779 4393 Harold Holden Ranch 19050 Malaguerra Ave., Morgan Hill, CA 95037 Phone #: (408) 201 7650 Fax #: (408) 779 0363 Recovery Services Unit 255 West Julian Street San Jose, CA 95110 Phone #: (408) 297 3663 Fax #: (408) 920 0788 ASU Elmwood Unit 701 South Abel St. Milpitas, CA 95035 Phone #: (408) 957 5422 Fax #: (408) 262 2130 13
Organizational Chart 14
Juvenile Services Juvenile Justice Crime Prevention Act Juvenile Hall Construction Project Diversion Services Supervision Services Treatment Services Juvenile Rehabilitation Services 15
Juvenile Justice Crime Prevention Act The Juvenile Justice Crime Prevention Act was implemented on July 1, 2001. Funding and administrative oversight are provided through the California Board of Corrections. The five funded programs that are outlined below range from early intervention programs to assessment programs for incarcerated youth to transition programs that assist youth in successful reintegration back into the community. Truancy Reduction Services: Truancy Reduction Services is a collaborative effort between four community based organizations and eight school districts that assists truant youth through an integrated case management system. Truancy reduction services utilize a countywide system of care focusing on prevention strategies for at risk youth, diversion of children from the juvenile justice system and the delivery of services that are outcome focused. The target population for this program are habitual truants ages six through 17. Personal Enhancement Program: The Personal Enhancement Program is an intensive case management system that identifies and provides referral services for ʺat riskʺ families in the community. After a thorough assessment process, the family is linked to competency building programs within Mexican American Community Services Agency (MACSA) and or other service agencies. This program focuses on youth and their families. Restorative Justice Program (RJP): The RJP provides early intervention, prevention and diversion services throughout the county. RJP utilizes community based interventions to build youth competency and to divert low level delinquent offenders from the justice system. The focus is to divert youth from custody or further penetration into the juvenile justice system utilizing strength based and familyfocused rehabilitation services. 16
Juvenile Crime Prevention Act (cont.) Another critical component of RJP has been to provide services to the victims of crimes. Victim Services has increased victim involvement and works within the framework of restorative justice principals to restore losses to victims of crime. Enhancement of services has allowed the juvenile justice system to be truly victim focused and to actively engage victim participation in the Court process. Victim Services brings together offenders and victims to address restitution issues and recovery of victim s losses. Other services include parent teen conferencing, family mediation, victim awareness/effects of crime workshops and oversight of payment of Court ordered restitution to victims of crime. Seven community based organizations provide intensive case management, competency development, and asset building for at risk youth. Multi Agency Assessment Center: The Multi Agency Assessment Center provides educational assessment, substance abuse assessment, mental health assessment, referral services, case and transition plans for youth who are held in Juvenile Hall for over 72 hours. Nine community based organizations provide key programming elements. Assessment information is used to formulate a case plan that serves each enrolled youth throughout their involvement with the juvenile justice system. The assessment case plans support integrated case management and identify appropriate program services for offenders while in custody (i.e., life skills, anger management, domestic violence education, substance abuse counseling, gang intervention counseling, etc.). Program services are provided for this population while they are in custody through a combination of County agency services and contracted services through community based organizations. The assessment case plan is the tool that is used to link the juvenile offender to appropriate services in the juvenile justice system. Case plans are also used to link the juvenile offenders and their families to appropriate services (both educational and treatment services) when they leave custody and return to the community. Community Based Aftercare: Community Based Aftercare is a twelvemonth collaborative program for youth that have graduated from a juvenile rehabilitation facility or from the Juvenile Hall commitment program and are transitioning back to the community. Multi discipline professionals create a transition plan before the minor is released from an institution. The minor receives intensive support from several agencies that participate in following through with the transition plan. Services include community support, family reunification, substance abuse services, mental health services, and educational services. 17
Juvenile Hall Construction Project The Santa Clara County Juvenile Hall was originally constructed in 1958, was expanded in 1967, and had significant remodeling completed in the early 1990 s. In 1992, the Facility Master Plan was revised to include a twophase housing renovation project that would replace the existing substandard Juvenile Hall residential units. In 1998, Phase I was completed and six new housing units were opened. In the spring of 2001, the California Board of Corrections approved funding for Phase II of the housing renovation project to build a second new wing. This new wing will replace the remaining outdated wing with state of the art construction that will vastly improve the safety and security, educational environment, and the quality of life for youth residing in Juvenile Hall. The Phase II construction project consists of: Seven new two tier housing units, each with an attached classroom/day use area and recreation yard. Eleven additional classrooms and Learning Center. A new Multi Agency Assessment Center. A new Visiting Center New administrative offices for school staff New Central Plant (boiler/electrical) Additional multi purpose rooms, interview rooms, and program spaces Construction of a new parking lot and landscaping 18
Juvenile Hall Construction Project (cont.) Phase II Construction began in early 2002. The construction project will be completed in six stages. The third stage will completed in the Spring of 2005. Within this stage, 8 of the eleven classrooms, 4 of the seven units, the new central plant and the control desk renovation will be completed. This will allow for all youth to be housed in both of the new Phases. By vacating the final outdated wing, demolition can take place and the remaining units, classrooms, assessments center and program spaces can be constructed. The final project is scheduled for completion late in the Fall of 2006. Juvenile Hall 2004 19
Diversion Services Restorative Justice Program: Two Restorative Justice (RJ) units provide early intervention, prevention and diversion services to all areas of the county. These community programs utilize Neighborhood Accountability Boards and community based interventions to build youth competency and to divert low level delinquent offenders from the justice system. Victim Services: Actively engages victim participation in both the Court process and Neighborhood Accountability Boards. Provided by specialized unit that brings together offenders and victims to address restitution issues and recovery of victim s losses. The unit also focuses on parent teen conferencing, family mediation, victim awareness/effects of crime workshops and facilitates payment of Court ordered restitution to victims of crime. Screening Intake Services: Coordinates family reunification and diversion of low level offenders utilizing community resources and mental health counseling through a Probation Unit. Offenders from other counties are also served by expediting returns to proper jurisdictions. This service also provides a liaison with the County s Children s Shelter. Juvenile Diversion Services (contracted): Deputy Probation Officers are contracted and funded by local law enforcement agencies, school districts, and local governments to coordinate community resources and provide delinquency prevention, early intervention, and diversion services in the community. Informal Juvenile and Traffic Court: Adjudicates non felony traffic tickets and minor offense probation citations issued to juveniles in Santa Clara County and acts as liaison between the Courts and Probation. Truancy Abatement/Burglary Suppression: An assigned Deputy Probation Officer coordinates with local police departments and school districts to provide intervention services to truants who are active probation clients. 20
Supervision Services Probation Supervision: Provides investigation and supervision services divided among the five geographic areas of the county (North, South, East, West, and Central) based upon client residence. Investigation services include an evaluation of the social and legal aspects of the case as well as a recommendation to the Court as to disposition. Supervision services include referral to community and school services as well as assuring compliance with Court orders. The three levels of supervision are minimum, regular, and maximum. Juvenile clients may also be placed on informal supervision without Court intervention or the matter may be settled at intake without further disposition. The goal of appropriate probation supervision is to ensure public safety at the lowest level of offender sanction. Alternative Placement Academy (APA): A school based collaborative program that provides in home placement for high risk youth that have been previously Court ordered to a juvenile rehabilitation facility or outof home placement. First Offender Close Up Services (FOCUS): FOCUS is an intensive assessment and supervision service for first time offenders based on the early identification and close monitoring to prevent further delinquency. Gang Violence Suppression: Provided by probation unit that specializes in the investigation and supervision of adult and juvenile offenders with high risk gang involvement. The unit coordinates closely with law enforcement agencies, community services, schools, and citizen groups to prevent gang related crime and violence. Court Support: Provided by probation unit that represents the Probation Department in all juvenile court hearings. Coordinates activities between the and the Court, District Attorney, Public Defender, privately retained attorneys, and the families of offenders. 21
Juvenile Rehabilitation Services Juvenile Rehabilitation Facilities: Three minimum security residential facilities provide treatment and educational services to both male and female offenders. Youth are Court ordered to complete a 120 to 150 day program. Educational, vocational, medical, mental health, and aftercare services are provided based on individual assessment and case management needs. Services available include: ANGER MANAGEMENT: The Ranch staff facilitate a six hour course focusing on the following topics: personal power, goal setting, anger signals, hot buttons, self talk, and cooling off. Participants devise a plan for how they will apply the anger management skills in a situation they encounter frequently in their lives. All youth are referred to attend this class. CHEMICAL DEPENDENCY TREATMENT: The Pathway Society, Inc. provides this program. The Pathways counselor provides one hour of individual and two hours of group counseling on a weekly basis. The program focuses on helping the youth to realize the seriousness of their drug and/or alcohol usage. The counselor helps the youth to look at the impact of drug/alcohol usage and its affect on school, friends, employment, and family. Also discussed are the consequences of continued usage, for example health concerns, continued violation of probation, stealing to support the habit, etc. Lastly, resources and techniques for staying clean and sober are emphasized. There are two counselors and each have a caseload of twenty youth. DOMESTIC VIOLENCE EDUCATION: The Friends Outside provides this program. This is a sixteen hour course focusing on the following topics; defining domestic violence, describing the effects of domestic violence, identifying skills necessary for healthy relationships, identifying abusive relationships, how to get help, and domestic violence and the law. All youth are referred to attend this class. GATEWAY HERO PROGRAM: Selected youth receive the opportunity to assist physically challenged and disabled clients at Gateway, Santa Clara County School for the disabled. 22
Juvenile Rehabilitation Services (cont.) GANG AWARENESS: This program focuses on male gang intervention. The goal is to assist young men in disassociating themselves from the gang culture and prevent further involvement. The program focuses on identifying common reasons given for gang membership and stating and evaluating consequences of gang membership and/or involvement. The youth receive information as to how these consequences relate to them personally as well as to their family and the community. They also learn conflict resolution skills that can help solve a difficult situation by communicating feelings without blame and negotiating strategies to reach a compromise. Other issues discussed are methods of improving one s sense of self, substance abuse awareness and decision making skills to help them understand that the choices they make can have life altering consequences. This program is eight weeks in length and is sixteen hours long. The Friends Outside organization provides this program. There are 10 youth in each course and the class is provided year round. HEALTH REALIZATION: The Department of Alcohol and Drug Services provides this program. The logic of Health Realization is based on a certainty of the innate health and well being inherent in every human being which can never be destroyed by circumstances, experiences, or behavior and is accessible at any moment throughout life. The focus of the course is on health rather than dysfunction or disease. This program is open to all youth. MENTAL HEALTH PROGRAM: A Mental Health therapist is on Ranch full time providing treatment and care for minors referred by the Court and/or their Probation Counselor. They provide individual, family, and group counseling. They also assist in making appropriate referrals for the Aftercare Program. This service is open to all minors. RELIGIOUS COUNSELING: The Department Chaplain offers religious counseling to the minors. The Chaplain organizes Church Services and Bible Studies for the youth to be held once a week for two hours. Individual and group religious guidance Counselors visits the minors regularly. This service is available to all minors. 23
Juvenile Rehabilitation Services (cont.) SEXUAL OFFENDER COUNSELING: Gardner Family Care Corporation provides this program. The Gardner counselor provides one hour of individual and two hours of group counseling on a weekly basis. The program focuses on educating the development of non deviant sexual behaviors, confronting the minor on his denial in regard to sexually abusive behavior, promote victim empathy, enhance social and interpersonal skills, and teach the youth to recognize the internal and external antecedents to sexual offending behavior. SPORTS: The Harold Holden Ranch is apart of the Central Coast Ranch Athletics League. The four sports that are played are Basketball, Volleyball, and Softball. The focus of this program is to learn how to be a team player and to learn leadership skills. This program is open to all youth. VICTIM AWARENESS: Victim Awareness Workshops include and introduction model with three additional crimes. Victim speakers tell their stories and answer questions along with group and individual exercises all with an emphasis on the impact of crime upon victims (emotional, physical, financial, and long term impacts). One goal of the program is to assist in the development of empathy towards victims and in youth accountability. Most facilitators have completed a minimum of 32 hours of The California Youth Authority (CYA) and Mothers Against Drunk Drivers (MADD) training for trainers. This program is provided in four sessions, for two hours a week, totaling eight hours. WORK EXPERIENCE: The three Ranch Facilities currently participate in Off Ranch work crews with the Santa Clara County Water District and the Santa Clara County Parks. Work crews are sent out Monday through Friday. These programs allow the youth to develop work etiquette, and experience working outside in the community in a real work environment. 24
Juvenile Rehabilitation Services (cont.) AACI ASIAN AMERICAN FOR COMMUNITY INVOLVEMENT: The program focuses on helping youth to realize how the impact of his drug/ alcohol usage affects school, friends, employment, and family. Also discussed are the consequences of continued usage, for example health concerns, continued violation of probation, stealing to support the habit, etc. There is one two hour group held once per week and each minor receives individual counseling ever other week. Probation Counselors refer youth to the program. ENTERPRISE PROGRAM: The Enterprise Program currently offers four Vocational Programs that the youth can sign up for and participate in. They are Welding, Construction Technology, Auto Mechanics and eventually The Home Cabling Program. STRAIGHT LIFE PROGRAM: This program is a field trip to an adult correctional facility. The general purpose of the U Turn program is to: 1) Reduce juvenile crime; 2) Assist concerned community agencies that work directly with juvenile offenders in their efforts to free them from their misconceptions about crime and its consequences; 3) Create an opportunity for inmates to utilize their prison and/or life experiences in a positive way. The field trips are designated to develop a certain amount of adult inmate youth interactions in which youth can confront problems and experiences that they might find difficult to discuss with their parents or other adults, without loss of face of fear of censorship. The field trips occur once a month and are open to any youth interested in participating. ALCOHOLICS ANONYMOUS: AA is conducted once a week for one hour. The twelve step concept of recovery is used in the AA meetings. The issues of dependency and abuse are explored and the process of breaking through the denial is begun. 25
Juvenile Rehabilitation Services (cont.) GIRL SCOUTS: An ongoing program offered to female youth one and a half hours weekly to aid in the development and enhancement of selfimage, learning teamwork, offering leadership skills, and anger management skills. SEXUAL ABUSE TREATMENT: Gardner Family Care Corporation provides this service. Girls who have been identified as victims of sexual abuse receive both one hour of individual and one and a half hours of group counseling during their stay at the Muriel Wright Center. The objectives for individual treatment are to engage the youth in the therapeutic process to build a supportive and positive experience. Counselors help to educate identified youth on the effects of sexual abuse on their self esteem, interpersonal relationships and day to day functioning. The counselor begins to confront the self blame and decrease the social isolation associated with sexual abuse trauma. The four major group counseling goals are 1) Increase the awareness of how their sexual abuse history effects current functioning, 2) Decrease the shame and self blame regarding the abuse with the support of others who have been through similar experiences, 3) Develop positive communication and coping skills to deal with substance abuse issues. TATTOO REMOVAL PROGRAM: Dr. Bruce Saal out of Los Gatos provides this program. The youth must have their Probation Counselor s recommendation to be in this program. The youth fills out an application, which allows them to explain why getting their gang related tattoos removed are important. If accepted the fee $75 per session with three to five sessions usually needed. The doctor removes visible gang related tattoos from hands, the face, front of neck, etc. 26
Juvenile Rehabilitation Services (Cont.) COMMUNITY BASED AFTERCARE: A collaborative program for youth who have graduated from a juvenile rehabilitation facility or from the Juvenile Hall commitment program and are transitioning back to the community. Services include community support, family reunification, substance abuse services, mental health services, and educational services. RANCH ORIENTATION PROGRAM: Provides services for youth who are Court ordered to the juvenile rehabilitation facility for the first time. Includes victim awareness and anger management training and orientation. RANCH ADJUSTMENT PROGRAM: Provides services for youth who are Court ordered to the juvenile rehabilitation facility following a previous escape or failure. Services include victim awareness and anger management training, gang intervention services, substance abuse evaluation and treatment, and risk/need assessment through a multi disciplinary team approach. 27
Juvenile Rehabilitation Facilities William F. James Ranch Harold Holden Ranch Muriel Wright Residential Center Juvenile Rehabilitation Facilities: Three minimum security residential facilities provide treatment and educational services to both male and female offenders. Youth are Court ordered to complete 120 to 150 day program. Educational, vocational, medical, and mental health, and after care services are provided based on individual assessment and case management needs. Muriel Wright Residential Center 28
Adult Services The Substance Abuse and Crime Prevention Act (Prop 36) Supervision Services Treatment Services Residential/Alternative Services Court Services 29
Substance Abuse and Crime Prevention Act The Substance Abuse and Crime Prevention Act was implemented on July 1, 2001. The legislation provides offenders convicted of drug possession or drug use, with treatment instead of jail or prison time. Both firsttime and repeat drug offenders are eligible to participate in the program. The program is designed to address addiction through integrated treatment and supervision, and to enhance public safety by reducing drugrelated crime. Clients in the Proposition 36 program participate in a comprehensive process that includes assessment, treatment, probation supervision and regular progress reviews by the Court. Assessment: The and the Department of Alcohol and Drug Services (DADS) work together to assess each Proposition 36 program participant. Deputy Probation Officers assess issues of public safety and recommend the appropriate level of probation supervision. DADS staff members assess the participant s level of addiction and need, and recommend the appropriate level of treatment. Treatment : Santa Clara County is dedicated to providing quality treatment for program participants. Nearly 300 health, criminal justice, and community treatment provider professionals have received special training to help develop a common understanding of the dynamics of addiction and recovery, and the Proposition 36 program procedures. Treatment generally begins with an orientation that provides an overview of the treatment program, service resources, community resources, and court and probation requirements. Orientation also motivates clients to comply with their treatment programs. These services are offered days, evenings, and weekends to make easy accessibility, and childcare is provided onsite at one location. When participants go to their treatment providers, they receive individualized treatment plans based on their assessed needs and level of motivation. A full range of additional services, including transitional housing (sober living environments), case management, psychiatric care, vocational counseling and job training, may be included in the plans. 30
Substance Abuse and Crime Prevention Act (cont.) Supervision: Probation supervision is assigned based on the level of risk to the community and the needs of the probationer. Intensive supervision, where there is frequent interaction between the Deputy Probation Officer and the participant, is available for some clients. Deputy Probation Officers are responsible to administer or schedule drug testing as required by the Court. Typically, program participants return to Court for periodic reviews of their treatment progress. Judges also receive information about the participant s progress from the Deputy Probation Officers and treatment providers. Upon successful completion of treatment and substantial compliance of probation, clients are eligible for dismissal of their Proposition 36 case. 31
Treatment Services All supervision cases are initially assessed, administratively processed, and referred for services by the Assessment Unit. The level of supervision and reporting standards that establish field contact frequency are determined through comprehensive risk and need assessments. The three classifications of supervision are minimum, regular and intensive. The Assessment Unit classifies each case, coordinates the fingerprinting and registration of offenders, and makes referrals to treatment programs, community service, and the Department of Revenue for payment of victim restitution. Assessment and processing in the Assessment Unit allows Deputy Probation Officers to spend more time in the direct supervision of offenders in the community. Following assessment, five supervision units at three sites provide general and intensive supervision services for all adult probation clients in Santa Clara County. The most serious offenders that pose the greatest risk to the community and to victims are placed on intensive supervision. Deputy Probation Officers monitor client compliance with Court orders, participation in treatment programs, completion of community service, and payment of restitution to victims. Administrative Monitoring: Deputy Probation Officers supervise minimum risk adult clients who have scored low on the risk and need assessment or have made satisfactory adjustment to probation over time. Probationers are monitored for registering, payment of financial obligations, community service requirements, and new arrests. Domestic Violence Unit: Service is provided to the most serious domestic violence offenders who pose a threat to victims is handled by this specialized unit. Many services are also focused on the victims of domestic violence including resource information and referrals, advocacy, victim welfare contacts, and assistance with restraining orders. Domestic Violence Batterers Intervention Program Certifications are done by Deputy Probation Officers who are responsible to supervise them in the community. 32
Treatment Services Cont. Gang Violence Suppression: Provided by a unit of Deputy Probation Officers that specializes in the investigation and supervision of adult and juvenile offenders with high risk gang involvement. Unit coordinates closely with law enforcement agencies, community services, schools, and citizen groups to prevent gang related crime and violence. Electronic Monitoring Program: Alternative to incarceration providing intensive supervision including electronic monitoring of adults that would otherwise be held in County Jail. Recovery Services: Provided by Recovery Services Unit. This unit was established in response to State mandated Substance Abuse and Crime Prevention Act (Proposition 36). Consists of assessment, treatment, and supervision in lieu of incarceration for non violent substance abusers. Collaborative services include assessment and treatment alternatives in partnership with the Department of Drug and Alcohol Services. (see Prop 36). Drug Treatment Court: Drug Treatment Court (DTC) was created with the goal of moving clients with a history of chronic substance abuse, out of the criminal justice system into treatment. To accomplish this, a multidisciplinary team works to identify treatment issues to allow for appropriate referrals. Throughout the treatment process, the client appears in Court for frequent reviews, is closely supervised and drug tested frequently to ensure compliance. 33
Treatment Services Cont. The Substance Abuse Unit: supervises clients with one or more Driving Under the Influence (DUI) convictions. Each case is monitored for payment of fines and restitution, completion of treatment programs, new arrests, and compliance with Court orders. Deferred Entry of Judgment: The Substance Abuse Unit also supervises clients participating in the Deferred Entry of Judgment program. In this diversion program, Deputy Probation Officers monitor first time drug offenders for treatment and substance abuse education program completion and serve as court officers. Dual Diagnosed Caseloads: The Substance Abuse Unit has four Deputy Probation Officers who intensely supervise Severely Mentally Ill (SMI) clients who also have a substance addiction. 34
Residential /Alternative Services Women s Residential Center: Transition services for female probationers provided at the 56 bed residential facility. Program allows sentenced offenders to work or continue education in the community while serving out their court ordered sentence. Room and board is charged on a prorated basis to offset operating costs. Related services include: Assessment Domestic violence support groups Health realization Medical and mental health services Parenting classes Substance abuse treatment Family reunification Life skills Men s Work Furlough: Transition services for male probationers provided at the 264 bed residential facility. Program allows sentenced offenders to work or continue education in the community while serving out their sentence. Room and board is charged on a pro rated basis to offset operating costs. Related services include: Substance abuse education Anger management Health realization Medical and mental health services 35
Court Services Adult Screening: Service provided by a unit of Deputy Probation Officers that screen clients for jail alternative program eligibility. Programs include Public Service Program, County Parole, Day Reporting, Work Furlough, Electronic Monitoring Program, and Regimented Corrections Program. The effect of these programs is to minimize jail populations while providing appropriate sanctions and access to the community. Pre Sentence Investigation: Investigation Units comprised of Deputy Probation Officers provide this mandated service at the main adult probation office and at the north county office. When the Court refers a case, a detailed report is provided to the Court for the Sentencing Hearing. These reports contain critical information summarizing the circumstances of the crime, criminal record of the defendant, the social history of the defendant, and a technical analysis of the sentencing disposition. These indepth reports follow the defendant throughout the criminal justice process and take into consideration the perspective and rights of the victim while providing the framework for recovery of financial losses to victims of crime. Court Services: Court services are provided to all Superior Courts located in Santa Clara County. These services are the direct link between the Court and Probation in Sentencing Hearings, Settlement Conferences, Felony Advanced Resolution Calendars, and Narcotic Case Resolution Hearings. Court officers are subject matter experts on sentencing laws and provide probation history and other background information regarding offenders in the courtroom setting. 36
Administrative Services Fiscal Management Human Resources Information Services Projects Analysis Communication Evaluation Food Services Clerical Operations Facility Management Religious Services/Chaplaincy Safety Officer 37
Administrative Services (cont.) FISCAL MANAGEMENT: The Fiscal unit and staff are committed to ensuring that revenues are enhanced and expenditures are appropriate. They establish and monitor the Department budget, prepare state and federal funding claims, and handle all accounts payables and receivables. This unit is also responsible for the Department s payroll. HUMAN RESOURCES: This unit is responsible for internal department personnel functions and serves as an Employee Service Center, providing the full range of personnel services for all staff, beginning with the hiring process through retirement. INFORMATION SERVICES UNIT: This unit is committed to providing innovative and cost effective technology solutions including automated records and case management systems, programs, tools, imbedded systems, and network resources to Probation staff and management. Unit staff are responsible for the development, implementation, training, monitoring, and support of information management systems and computer programs designed to meet Probation s business needs and to improve staff effectiveness and productivity. PACE UNIT: The Projects, Analysis, Communication and Evaluation (PACE) Unit, is responsible for providing a wide range of information products enhancing communications among the ʹs customers, stakeholders and employees. Several essential administrative functions are performed in the Unit including grant and contract administration, and project management support to strategic initiatives throughout the organization. The staff serves as the processing point for program and project information and data evaluation as well as public and media inquiries. 38
Administrative Services (cont.) CLERICAL OPERATIONS: The Department s Office Professionals support the administrative managers, probation services, and institutional services staff, in all divisions of the Department. These staff perform diverse tasks such as attend to client s needs, set appointments for managers, typing court reports, petitions, subpoenas, and other legal documents. Staff calendar also cases; schedule court dates; etc. FOOD SERVICES: The Food Services Unit of the Department provides approximately 2,800 meals per day for five institutions. Each meal must meet federal and state regulations for dietary requirements. The food services staff ensure that those regulations are met. GENERAL SERVICES UNIT: This unit ensures all facilities of the Department run efficiently, and maintained up to standards. This unit is also responsible for the Department fleet, procurement services and laundry operations. RELIGIOUS SERVICES/CHAPLAINCY: Religious services for the Department are provided by CIC Ministries. These services are provided to all six of the Departmentʹs facilities. SAFETY OFFICER: The safety officer provides expertise in areas involving staff safety within the work environment. Responsibilities include ensuring compliance with Occupational Safety and Health Administration (OSHA) guidelines, rules and regulations and performing as a liaison with the Occupational Safety & Environmental Compliance (OSEC). INFORMAL JUVENILE AND TRAFFIC COURT: This unit adjudicates non felony Juvenile traffic citations and other violations and reports dispositions as required for the Department of Motor Vehicles. This unit is also responsible for assisting clients; setting up Court dates; prepare and type Court calendars, legal notices and documents; process documents; process dockets from Court proceedings; interprets and enters Court minutes; collects proper fees and bail. 39
MONITORING PROGRESS TOWARD JUVENILE DETENTION REFORM SANTA CLARA COUNTY Fiscal Year 2003 2004 Developing Appropriate and Superior Services for the Youth in Our Care and Custody 40
Juvenile Detention Reform The Santa Clara County Juvenile Detention Reform (JDR) Initiative completed it s second year of full of operation on June 30, 2004. The goal of the local Juvenile Detention Reform Initiative is to demonstrate more effective and efficient juvenile justice operations that accomplish the core purposes of juvenile detention. The specific objectives of Juvenile Detention Reform are: To reduce disproportionate confinement of minority youth; To reduce the number of youth unnecessarily or inappropriately detained; To minimize the number of youth who fail to appear in Court or who re offend pending adjudication; To redirect public funds toward successful reform strategies; and To improve conditions of confinement. Detention Reform in Santa Clara County has focused collaboratively on these key juvenile justice issues that are key concerns for local policy makers and juvenile justice administrators. 41
Juvenile Detention Reform (cont.) Recent Activities and Achievements The Santa Clara has been an active participant in the Annie E. Casey Foundation Juvenile Detention Reform (JDR) effort in Santa Clara County. The Department has developed, implemented and monitored strategies to reduce disproportionate minority confinement, reliance on confinement, improve case processing and building community capacity to deal with troubled youth. Through the Department s participation in the JDR effort, there has been a 28% decline in average daily Juvenile Hall population, a 61% decline in total admissions and a 55% decrease in average length of stay. Some of the major accomplishments to date include; Established a countywide law enforcement booking protocol for juvenile offenders. This involved collaboration between the and other county agency stakeholders, including, the 15 Santa Clara County Police Agencies. The purpose of the protocol is to provide guidance to Santa Clara County Low Enforcement Agencies in making informed decisions regarding incarceration of youthful offenders, balancing legal mandates, community safety and the best interest of the juvenile. The goal of the protocol is to minimize incarceration of youthful offenders by seeking alternatives, such as community resources, to custodial confinement. Collaborated with the JDR Pre Disposition Work Group to develop and implant a six month pilot program using a revised Risk Assessment Instrument (RAI). Cited as a best practice in the juvenile detention reform, the RAI is an objective point based screening tool that is used in the Juvenile Hall Intake process to determine if a youth will be detained or released while his/her Court case is pending. 42
Juvenile Detention Reform (cont.) Recent Activities and Achievements The JDR Court Processing Work Group revised and implemented two Court documents, Early Disposition Report (EDR) and Detention Hearing Report (DHR). These revised report formats and procedures established a method to allow detention hearings and disposition hearings to be conducted at the same time, thereby reducing the time a youth is incarcerated. To assist and educated the parents and relatives of minors, collective efforts of the Disproportionate Minority Confinement JDR Work Group resulted in the development of a brochure entitled Juvenile Justice System for Parent. The group also developed a video entitled Juvenile Court Process which is shown in the department lobby. 43
Juvenile Detention Reform (cont.) Juvenile Hall Programs provide a wide variety of educational and treatment services based upon client risk and needs assessment. Programs Include: Substance abuse treatment and education Mental Health treatment and counseling Planned parenthood Religious services and counseling Gang Intervention. Victim awareness Anger management Outreach Programs Career Planning Court Work Programs Girl Scouts Foster Grandparent Program Cultural diversity programs Literacy programs 44
JDR Monitoring Report Juvenile Services Intakes by Ethnicity Screening Detentions N=909 (48%) ---------------------------- By Race/Ethnicity Detention Overrides N=390 (21%) ---------------------------- By Race/Ethnicity Total Juvenile Hall Intakes N= 2172 (100%) Black: 108 (49%) Hispanic: 537 (47%) Asian/Other: 93 (53%) White: 171 (49%) Black: 48 (22%) Hispanic: 257 (22%) Asian/Other: 30 (17%) White: 55 (16%) By Race/Ethnicity Black: 259(12%) Hispanic: 1316 (61%) Asian/Other: 195 (9%) White: 402 (18%) Screening Release N=533 (28%) ---------------------------- By Race/Ethnicity Release Overrides N=63 (3%) ---------------------------- By Race/Ethnicity Black: 54 (25%) Hispanic: 327 (28%) Asian/Other: 42 (24%) White: 110 (32%) Black: 10 (5%) Hispanic: 29 (3%) Asian/Other: 11 (7%) White: 13 (4%) Total Detentions N=1299 (69%) ---------------------------- By Race/Ethnicity Black: 156 (49%) Hispanic: 794 (69%) Asian/Other: 123 (70%) White: 226 (65%) Total Releases N=596 (31%) ---------------------------- By Race/Ethnicity Black: 64 (29%) Hispanic: 356 (31%) Asian/Other: 53 (30%) White: 123 (35%) 45
JDR Monitoring Report (cont.) Juvenile Services 310 300 290 280 270 260 250 240 230 220 290 270 250 230 210 190 170 150 Juvenile Hall Referrals 299.6 Average per Month 269.8 238.1 FY02 FY03 FY04 JH ADP-Male 262 216 192 FY02 FY03 FY04 JH Referrals FY04 Jul 257 Aug 223 Sep 252 Oct 238 Nov 192 Dec 227 Jan 280 Feb 226 Mar 277 Apr 218 May 254 Jun 213 Average 238.1 Cumulative 2857 JH Male FY04 Jul 191 Aug 184 Sep 175 Oct 194 Nov 196 Dec 180 Jan 202 Feb 195 Mar 211 Apr 187 May 187 Jun 202 Average 192 80.0 60.0 40.0 20.0 0.0 49.6 Ranch Commitments Average per Month 45.8 37.7 FY02 FY03 FY04 Ranch Commitments FY04 Jul 62 Aug 39 Sep 43 Oct 34 Nov 24 Dec 25 Jan 42 Feb 40 Mar 44 Apr 36 May 34 Jun 29 Average 37.7 Cumulative 452 46
JDR Monitoring Report (cont.) Juvenile Services Average Length of Stay ( Juvenile Hall Admit to Release) FY02 56.4 FY03 29.2 FY04 27.0 80 70 60 50 40 30 20 10 0 56.4 29.2 27.0 FY02 FY03 FY04 50 40 30 20 10 0 JH ADP-Female 39 33 34 FY02 FY03 FY04 Aug 33 Sep 30 Oct 30 Nov 27 Dec 27 Jan 33 Feb 33 Mar 36 Apr 43 May 44 Jun 42 Average 34 47
JDR Monitoring Report (cont.) Juvenile Hall Average Length Of Stay And Average Daily Population JH Beds Utilized Per Month FY02-FY04 306 310 317 313 300 303 294 286 306 299 291 290 283 273 262 269 268 239 214 215 211 218 227 211 221 218 211 224 224 207 235 243 248 243 229 230.8 FY02 FY03 FY04 FY02 306 310 317 313 300 303 294 286 306 299 291 290 FY03 283 273 262 269 268 239 214 215 211 218 227 211 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY04 221 218 211 224 224 207 235 243 248 229 231 243 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 18 0.0 16 0.0 14 0.0 12 0.0 10 0.0 80.0 60.0 40.0 20.0 0.0 Average Daily Population 15 9.0 14 2.0 13 4.0 12 6.2 114.6 93.9 FY02 FY03 FY04 JH FY04 ADP Pre-Dispo Post-Dispo Total Jul 105.6 115.6 221.2 Aug 117.4 100.2 217.6 Sep 114.2 96.8 211.0 Oct 134.5 89.9 224.4 Nov 134.2 89.3 223.5 Dec 127.8 79.5 207.3 Jan 143.0 92.1 235.1 Feb 151.0 91.9 242.9 Mar 156.9 90.6 247.5 Apr 142.3 87.0 229.3 May 137.4 93.4 230.8 Jun 143.4 100.1 243.5 Average 134.0 93.9 227.8 48
JDR Monitoring Report (cont.) Juvenile Services APA/EMP/CRP 60 50 40 30 20 10 0 Average Daily Population Alternative Placement Academy (APA) 40 34 30 FY02 FY03 FY04 APA ADP FY04 Jul 31 Aug 32 Sep 31 Oct 32 Nov 31 Dec 36 Jan 25 Feb 26 Mar 26 Apr 34 May 30 Jun 25 Average 30 180 160 140 120 100 80 60 80 70 60 50 40 30 20 10 0 Average Daily Population Electronic Monitoring Program (EMP) 15 0 153 14 5 FY02 FY03 FY04 Average Daily Population Community Release Program (CRP) 45 47 41 FY02 FY03 FY04 EMP ADP FY03 FY04 Jul 143 139 Aug 151 125 Sep 159 130 Oct 167 125 Nov 172 128 Dec 151 146 Jan 159 137 Feb 147 153 Mar 136 162 Apr 144 168 May 151 160 Jun 154 161 Average 153 145 CRP ADP FY03 FY04 Jul 38 42 Aug 34 42 Sep 38 39 Oct 58 32 Nov 55 32 Dec 65 36 Jan 53 33 Feb 39 45 Mar 40 52 Apr 50 47 May 46 48 Jun 42 38 Average 47 41 49
JDR Monitoring Report (cont.) Juvenile Services Commitments/Placements 4.50 4.00 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 3.33 CYA Commitments Average per Month 2.17 1.67 FY02 FY03 FY04 CYA Commitments FY04 Jul 4 Aug 3 Sep 2 Oct 1 Nov 0 Dec 0 Jan 0 Feb 2 Mar 3 Apr 2 May 2 Jun 1 Average 1.67 Cumulative 20 150 140 130 120 110 100 90 80 12 6 Private Institution Placement Average Daily Population (ADP) 112 111 FY02 FY03 FY04 PIP ADP FY04 Jul 100 Aug 107 Sep 107 Oct 107 Nov 105 Dec 99 Jan 103 Feb 120 Mar 125 Apr 129 May 123 Jun n/a AVG 111 70 60 50 40 30 56 Holden Boy's Ranch ADP 49 FY02 FY03 FY04 32 Holden ADP FY04 Jul 43 Aug 39 Sep 36 Oct 35 Nov 32 Dec 31 Jan 32 Feb 34 Mar 36 Apr 28 May 24 Jun 18 AVG 32 50
JDR Monitoring Report (cont.) Juvenile Services Commitments/Placements 80 70 60 50 40 65 James Boy's Ranch ADP 69 47 FY02 FY03 FY04 James ADP Ranch FY04 Jul 48 Aug 54 Sep 57 Oct 53 Nov 47 Dec 38 Jan 37 Feb 40 Mar 50 Apr 50 May 48 Jun 43 AVG 47 20 15 10 5 0 Muriel Wright Center-Female 16 13 13 FY02 FY03 FY04 Wright ADP Female FY04 Jul 14 Aug 15 Sep 16 Oct 12 Nov 13 Dec 13 Jan 13 Feb 13 Mar 14 Apr 13 May 14 Jun 10 AVG 13 35 30 25 20 15 10 5 0 Muriel Wright Center-Male 26 21 20 FY02 FY03 FY04 Wright ADP Male FY04 Jul 25 Aug 27 Sep 24 Oct 28 Nov 22 Dec 19 Jan 17 Feb 18 Mar 16 Apr 17 May 16 Jun 15 AVG 20 51