LEWIS-GILMER E-911 COMMUNICATIONS CENTER DISPATCH DATA FOR THE YEAR OF 215 1
William F. Rowan Director DATA COMPILED BY: James Gum ANY QUESTIONS PERTAINING TO THIS DATA SHOULD BE DIRECTED TO: LEWIS-GILMER E-911 21 ORCHARD ST WESTON, WV 26452 PHONE: (34)269-8241 FAX: (34)269-823 2
TABLE OF CONTENTS PAGE NUMBER CONTENTS 1 COVER PAGE 2 SOURCES AND ADDRESS 3 TABLE OF CONTENTS 4 TABLE OF CONTENTS, (CONTINUED) 5 HISTORY AND STATISTICS 6 AGENCY LIST 7 AGENCY LIST (CONTINUED) 8 TOTAL DISPATCHES BY LEWIS-GILMER E-911 9 AVERAGE DISPATCHES FOR YEAR 215 LISTED PER MONTH 1 TOTAL LAW-ENFORCEMENT DISPATCHES FOR YEARs 211, 212, 213, 214 and 215 11 LAW -ENFORCEMENT CALLS BROKEN DOWN BY AGENCY FOR LEWIS AND GILMER COUNTYS 12 TELETYPE USAGE FOR THE YEAR 13 TELETYPE USAGE BY AGENCY 14 DISPATCHES FOR EMERGENCY SQUADS 15 EMERGENCY SQUADS BROKEN DOWN BY COUNTY 16 DISPATCHES FOR FIRE DEPARTMENTS 17 DISPATCHES FOR FIRE DEPARTMENT, BROKEN DOWN INTO COMPANIES FOR 215 3
TABLE OF CONTENTS CONTINUED 18 LIST OF LEWIS COUNTY DISPATCHES BROKEN DOWN INTO LAW, EMS, FIRE, AND OTHER AGENCIES, FOR 215 19 LIST OF WRECKERS DISPATCHED 2 911 CALLS RECEIVED FOR YEAR 215 21 1-DIGIT CALLS RECEIVED FOR YEAR 215 22 COMPARISON OF CALLS RECEIVED 911 AND 1-DIGIT 23 COMPARISON OF CALLS RECEIVED TO CALLS DISPATCHED FOR THE YEAR OF 215 24 TOTAL OF CALLS DISPATCHED FOR LEWIS AND GILMER COUNTY 25 LIST OF ANIMAL CONTROL CALLS TAKEN FOR THE YEAR OF 215 26 ANIMAL CONTROL CALLS BROKEN DOWN BY COUNTYS * ALL DATA WILL REFLECT LEWIS AND GILMER COUNTIES COLLECTIVELY, UNLESS SPECIFIED OTHER WISE. PERCENTAGES WILL BE USED AT TIMES TO HELP SHOW CORRELATION AND TRENDING; THIS WILL STATISTICALLY PREDICT FUTURE WORK LOADS. 4
HISTORY AND STATISTICS LEWIS COUNTY E-911 STARTED ANSWERING CALLS ON JUNE 1991 LEWIS COUNTY E-911 STARTED WITH 4-FULL TIME AND 4-PART TIME PERSONNEL AND ONE DIRECTOR LEWIS COUNTY E-911 NOW HAVE 6-FULL TIME AND 8-PART TIME POSITIONS AND ONE DIRECTOR LEWIS COUNTY E-911 STARTED TELETYPE SERVICE ON NOVEMBER 1993 LEWIS COUNTY E-911 STARTED DISPATCH SERVICE FOR GILMER COUNTY ON JULY 1994 LEWIS COUNTY E-911 STARTED ANSWERING E-911 CALLS FOR GILMER COUNTY FEBRUARY 14th 1995 LEWIS COUNTY E-911 WENT TO 8-FULL TIME AND 4 PART TIME POSITIONS AND ONE DIRECTOR LEWIS COUNTY E-911 WENT TO 1-FULL TIME AND 2 PART TIME POSITIONS AND ONE DIRECTOR LEWIS COUNTY E-911 WENT TO COMPUTER AIDED DISPATCHING AND MAPPING SEPTEMBER 24 LEWIS COUNTY E-911 PURCHASED NEW PHONE, RADIO, COMPUTER AIDED DISPATCHING SYSTEM AND NEW FURNITURE DECEMBER 27 LEWIS COUNTY E-911 S NAME WAS CHANGED TO LEWIS-GILMER E-911 BY THE LEWIS COUNTY COMMISSION AND MADE EFFECTIVE JULY 1, 28 LEWIS-GILMER E-911 HIRED ADDITIONAL PERSONAL TO STAFF THE CENTER WITH 3 DISPATCHERS PER SHIFT LEWIS-GIMER E-911 ADDED ADDITIONAL MONITORS TO HANDLE SECURITY CAMERA S, MAPPING AND ADDRESSING INFORMATION, AND ADDITIONAL COMPUTER SOFTWARE 21-211 LEWIS-GILMER E-911 INSTALL NEW TRUNKED DIGITAL RADIOS TO MONITOR AND OPERATE ON THE STATE INTEROPERABLE RADIO NETWORK (SIRN). BEGAN PROGRAMMING RADIOS AGENCY BY AGENCY. 214 LEWIS-GILMER E-911 UPGRADED THE RECORDER TO RECORD THE NEW DIGITAL RADIOS AND ADD ADDITIONAL CHANNELS FOR THE FUTURE. 214 LEWIS-GILMER E-911 UPGRADED COMPUTERS IN CENTER AND ADDED A WEATHER MONITOR IN THE RADIO ROOM TO MONTITOR CURRUNT WEATHER CONDITIONS AND APPROACHING STORMS. 214 LEWIS-GILMER E-911 RECEIVED A 34 FOOT TOWER FROM A GRANT WAS INSTALLED ON HILL BEHIND CENTER IN 214, SHOULD BE OPERATIONAL EARLY 215 LEWIS GILMER E-911 COMPLETED AN UPGRADE TO OUR COMPUTER AIDED DISPATCH IN 215 LEWIS-GILMER E-911 ADDED A 2 ND WEAPONS TERMINAL TO ACCESS NCIC AND CRIMINAL HISTORY IN DECEMBER 215 5
ALPHABETICAL LISTING OF AGENCIES THAT ARE DISPATCHED OR CONTACTED DURING A CALL ALARM SYSTEMS FIRE DEPARTMENT, JACKSON MILL FIRE DEPARTMENT, JANE LEW FIRE DEPARTMENT, MID-WAY (VADIS) FIRE DEPARTMENT, PRICETOWN FIRE DEPARTMENT, WALKERSVILLE FIRE DEPARTMENT, WESTON FIRE DEPARTMENTS, GILMER GILMER COUNTY HOME HEALTH GILMER (DOH) GILMER COUNTY AMBULANCE GILMER COUNTY BOARD OF EDUCATION GILMER COUNTY DEPARTMENT OF HEALTH & HUMAN RESOURCES GILMER COUNTY DEPARTMENT OF NATURAL RESOURCES (DNR-LAW) GILMER COUNTY DEPARTMENT OF PUBLIC SAFETY (DPS) GILMER COUNTY DOG-CATCHER GILMER COUNTY MAGISTRATE OFFICE GILMER COUNTY OFFICE OF EMERGENCY SERVICES GILMER COUNTY SHERIFF'S OFFICE GLENVILLE POLICE DEPARTMENT GLENVILLE STATE COLLEGE CAMPUS POLICE GLENVILLE STREET DEPARTMENT HOPE INCORPORATED (LEWIS) HOPE INCORPORATED (GILMER) LEWIS (DOH) LEWIS COUNTY ADULT PROBATION OFFICE LEWIS COUNTY AMBULANCE LEWIS COUNTY ANIMAL CONTROL LEWIS COUNTY COURTESY PATROL 6
ALPHABETICAL LISTING OF AGENCIES THAT ARE DISPATCHED OR CONTACTED DURING A CALL CONTINUED LEWIS COUNTY BOARD OF EDUCATION (BUS-RADIO) LEWIS COUNTY DAY REPORTING CENTER LEWIS COUNTY DEPARTMENT OF HEALTH & HUMAN RESOURCES LEWIS COUNTY DEPARTMENT OF NATURAL RESOURCES (DNR-FORRESTRY) LEWIS COUNTY DEPARTMENT OF NATURAL RESOURCES (DNR-LAW) LEWIS COUNTY DEPARTMENT OF PUBLIC SAFETY (DPS) LEWIS COUNTY HEALTH DEPARTMENT LEWIS COUNTY HOME CONFINEMENT LEWIS COUNTY JUVENILE PROBATION OFFICE; ANGIE MULLENS LEWIS COUNTY MAGISTRATE OFFICE LEWIS COUNTY SHERIFF'S OFFICE LEWIS COUNTY OFFICE OF EMERGENCY MANAGEMENT NATIONAL WEATHER SERVICE SHARPE HOSPITAL SUMMIT CENTER GILMER SUMMIT CENTER LEWIS STONEWALL JACKSON STATE PARK WESTON POLICE DEPARTMENT WESTON STREET DEPARTMENT WRECKER: GLENVILLE AUTO AND WRECKER SERVICE WRECKER: HITT'S WRECKER SERVICE WRECKER: LIPPS WRECKER SERVICE WRECKER: PICKENS WRECKER SERVICE WRECKER: M&J WRECKER SERVICE WRECKER: QUALITY AUTOMOTIVE WRECKER: TITAN WRECKER SERVICE WRECKER: A&S RECOVERY 7
TOTAL DISPATCHES BY YEAR 211, 212, 213, 214, AND 215 TOTAL 3 25 2286 25665 2521 2 18724 19368 15 1 5 211 212 213 214 215 8
TOTAL DISPATCHES PER MONTH FROM THE YEAR OF 215 INCIDENTS 3 25 2 15 1 5 199 1714 2281 246 2226 2288 2163 2381 2218 2212 1848 1834 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec * THIS INFORMATION IS TO INDICATE THE MONTHS WITH THE MOST CALLS DISPATCHED 9
DISPATCHES FOR LAW-ENFORCEMENT BY YEAR FOR YEARS 211, 212, 213, 214 AND 215 2 18 18374 17773 16 1693 14 12 1248 1397 1 8 6 4 2 211 212 213 214 215 1
LAW-ENFORCEMENT CALLS BROKEN DOWN FOR 215 LEWIS LAW 8 7664 7 6 5 4 3 3174 2411 2 1 346 SHERIFF CITY PD WVSP DNR GILMER LAW 14 12 1156 126 1346 1 8 6 4 2 215 21 SHERIFF CITY PD CAMPUS WVSP DNR 11
LISTING OF TELETYPE USAGE BY YEAR FOR THE YEAR 211, 212, 213, 214 AND 215 4 35 3 TELETYPE 29646 369 3285 25 2 1821 21342 15 1 5 211 212 213 214 215 TELETYPE 12
LISTING OF TELETYPE USAGE BY AGENCY 215 LEWIS COUNTY TELETYPE 18 16 14 12 1 8 6 4 2 15317 385 3863 585 741 591 34 475 TELETYPE GILMER 3 25 2 15 1 5 TELETYPE 2571 218 149 348 3 361 SHERIFF GLENVILLE PD WVSP DNR PROS ATTY CAMPUS 13
LEWIS- GILMER E-911 COMMUNICATIONS CENTER DISPATCHES FOR EMERGENCY SQUADS BY YEAR FOR YEAR OF 211, 212, 213, 214 AND 215 EMS 5 45 4232 4574 4 3865 35 353 347 3 25 2 15 1 5 TOTAL 211 212 213 214 215 14
LEWIS- GILMER E-911 COMMUNICATIONS CENTER DISPATCHES FOR EMERGENCY SQUADS YEAR 215 EMS DISPATCHES 35 3321 3 25 2 15 1253 1 5 LEWIS GILMER 15
DISPATCHES FOR FIRE DEPARTMENTS BY YEAR FOR YEAR OF 211, 212, 213, 214 and 215 FIRE DISPATCHES 25 2 2184 1793 1863 217 226 15 1 5 TOTALS 211 212 213 214 215 16
FIRE CALLS BROKEN DOWN BY COMPANYS FOR 215 LEWIS FIRE CALLS 6 565 5 4 3 2 1 337 139 224 213 44 WESTON JANE LEW PRICETOWN WALKERSVILLE JACKSON MILL MIDWAY GILMER FIRE CALLS 3 25 2 15 241 175 1 5 32 2 36 GLENVILLE NORMANTOWN SAND FORK CEDARVILLE TROY 17
LIST OF DISPATCHES FOR LAW-ENFORCEMENT, FIRE, AND EMS FOR 215 2 18 17773 16 14 12 1 8 6 4 4574 2 226 LAW EMS FIRE 18
LISTING OF WRECKERS DISPATCHED BY YEAR FOR THE YEAR OF 211, 212, 213, 214 and 215 WRECKERS 9 88 879 888 86 851 84 82 8 793 78 768 76 74 72 7 211 212 213 214 215 TOTALS 19
*THIS INCLUDES ALL CALLS FOR WRECKERS IN BOTH LEWIS AND GILMER COUNTIES LEWIS-GILMER E-911 COMMUNICATIONS CENTER 911 CALLS RECEIVED BY YEAR FOR YEAR 211, 212, 213, 214 and 215 911 CALLS 15 1483 14852 144 138 13858 1383 13669 132 126 211 212 213 214 215 2
1-DIGIT CALLS BY YEAR FOR 211, 212, 213, 214 and 215 ADMINISTRATION 68 6698 66 64 64436 63614 62 6772 6 58 57943 56 54 52 211 212 213 214 215 TOTALS NOTE! TOTALS ALSO INCLUDE OUTGOING CALLS 21
COMPARISION OF CALLS RECEIVED 911 AND 1-DIGIT BY YEAR FOR YEAR 211, 212, 213, 214 and 215 911 AND 1 DIGIT 7 6 6698 64436 63614 6772 57943 5 4 3 2 1483 13858 1383 14852 13669 1 211 212 213 214 215 911 1 DIGIT NOTE! TOTALS ALSO INCLUDE OUTGOING CALLS 22
COMPARISON OF CALLS RECEIVED TO CALLS DISPATCHED FOR THE YEAR OF 215 8 7 71612 6 5 4 3 2521 2 1 RECEIVED DISPATCHED DIFFERENCE BETWEEN THE TOTAL CALLS RECEIVED AND THE TOTAL DISPATCHES CAN BE ATTRIBUTED TO: 1) MULTIPLE OR DUPLICATE CALLS ON THE SAME INCIDENT 2) CALLS SEEKING INFORMATION 3) CALLS ON 1-DIGIT LINES TRANSFERRED TO OUTSIDE AGENCIES 4) 1-DIGIT CALLS TRANSFERRED TO AN AGENCY FOR NON- EMERGENCY COMMUNICATIONS 23
CALLS DISPATCHED TO LEWIS COUNTY & GILMER COUNTY For The year 215 TOTAL DISPATCHES 25 2 19241 15 1 596 5 LEWIS GILMER 24
ANIMAL CONTROL CALLS TAKEN BY YEAR FOR THE YEAR OF 211, 212, 213, 214 and 215 CALLS 12 1 131 171 139 952 8 828 6 4 2 211 212 213 214 215 CALLS 25
ANIMAL CONTROL CALLS TAKEN FOR 215 BROKE DOWN FOR LEWIS AND GILMER 9 8 83 7 6 5 4 3 2 1 LEWIS 25 GILMER 26