Building for the Future

Building for the Future HACAP ANNUAL REPORT 2015-2016

From the CEO Building for the Future MISSION Helping people develop skills to become successful and build strong communities VISION A thriving community where all people have the opportunities for success We are Innovative We are Partners We are Responsive We are Leaders We have Integrity We are HACAP 2016 has been a year of thoughtful review, analysis and strategic planning. HACAP continues on its successful path to recognize the hardships and shifting challenges that face our communities as well as provide innovative service delivery methods to best meet community needs. HACAP has a firm foundation and history of effectively responding to consumers, community partners, and funding sources as new and emerging needs present themselves. However, we also realize that our actions and plans of today will most certainly impact the future of families, neighborhoods, community stake holders, public and private funding streams, and our service delivery areas. With this in mind, we have given careful thought and consideration to reviewing and revising HACAP s Strategic Plan. This year s Annual Report highlights the processes and information that were used to build upon HACAP s programs and services that have been proven effective by measuring positive outcomes. We remain committed to helping people develop skills to become successful and build strong communities. Building for the Future is what HACAP does best!! Thank you for all you do to support HACAP in achieving our mission to build strong communities!!!! Jane Drapeaux Chief Executive Officer HACAP Programs HEALTH & NUTRITION Food Reservoir Operation BackPack Mobile Food Pantry HACAP Market Family & Community Health Alliance WIC Child Health/Care for Kids Well Child Screening Clinics Maternal Health 1st Five hawk-i I-Smile RED Ahead School-Based Dental Sealant ACA Navigation Rural Senior Services Child and Adult Food Care Program ENERGY CONSERVATION Weatherization Lead Based Paint Services Home Energy Savers Housing Stabilization Energy Assistance Energy Counseling Disaster Assistance Financial Literacy CHILDREN Head Start/Early Head Start Crisis Childcare Paces to Quality Childcare Nurse Consultant Family Connections Library HOMELESSNESS Transitional Housing Permanent Housing for Chronically Homeless Individuals Tennant Based Rental Assistance Homeless Children s Trust VETERAN SUPPORT Operation Home INFORMATION REFERRAL United Way 2-1-1

Letter from the Director This past year brought expansion for the HACAP Food Reservoir with additional programs, community collaborations, a 16% growth in the pounds of food distributed and a 7% increase in the number of Partner Agencies. The HACAP Food Reservoir successfully completed an AIB (American Institute of Baking) food safety audit of our 18,600 square foot food distribution facility. This stringent food safety audit completion reflects HACAP Food Reservoir s commitment to ensuring the safety of food distributed by our food bank and 105 agency partners. Through participation in a Fresh Produce Pilot program with Feeding America, many types of fresh fruits and vegetables were made available to our partner agencies and distributed to some of our most food insecure in the communities we serve. The Food Reservoir is dedicated to improving fresh produce access for all; we look forward to continuing this new tradition next year. Additionally, thanks to Alliant Energy s generous donation of a mobile food pantry vehicle, the HACAP Food Reservoir has been on the move with more than 25 Mobile Food Pantries. No doubt the Mobile Food Pantry will be a great addition to our local communities throughout this coming year delivering nourishment to food deserts in the seven counties we serve. With 1 in 5 children going to bed hungry each night, providing food to children is essential to food stabilization. The Food Reservoir s Operation BackPack program ensured more than 2,500 children received food totes weekly throughout the school year. Food Reservoir Financial Report 2015 Annual Revenue United Way $ 72,000 Govt. Grants, Fees & Public Support $ 96,552 Contributions/Public Support $ 6,059,455 Program Income $ 157,138 TOTAL $ 6,385,145 2015 Annual Expenses Wages & Benefits $ 463,558 Equipment & Supplies $ 486,672 Assistance to Individuals $ 5,473,138 Other Costs $ 381,985 TOTAL $ 6,805,353 In 2015, The HACAP Food Reservoir distributed over 4.25 million meals in our seven county service area. To meet the unique nutritional needs of seniors, The Food Reservoir built the Senior Totes program to provide supplementary food to seniors attending congregate meals in three counties. This coming year the Senior Totes program, will expand with the development of growing partnerships in Eastern Iowa to further meet the needs of our community. The HACAP Food Reservoir team and Advisory Council continue to be astounded by the generosity of companies and individuals in Eastern Iowa. It is only with these partnerships, support and community collaborations that we are able to continue to strive toward a hunger-free community. With 56,830 food insecure individuals in our service area, we have much more work to do so look forward to building our capacity to serve more in the coming year. Thank you for sharing our vision and for your dedication. Board of Directors John Brandt - President, Sr. Susan O Connor - Vice President, Ed Raber - Treasurer, Danielle Kirkpatrick - Secretary, Wayne Manternach, Mark Hixson, Nate Jensema, Dale Walter, Melanie Nollsch, Tom Peterson, Lynette Jacoby, Mark Setterh, Alec Meredith, Bob Yoder, Lynette Richards, Steve Pace, Terry Hertle, Karina Hutchison, Bethany King Food Reservoir Advisory Council Aron Barwick, Tiana McGuire, Jeff Frase, Jay Larson, Scott Wilson, Mark Hixson, Tim Getty, Sincerely, Linda Gorkow HACAP Food Reservoir Director

HACAP Food Reservoir Goals Goal 1: Provide availability and access to food in our seven county service area in order to close the gap between need for food and availability. The Food Reservoir distributed 5,106, 270 pounds of food to partner agencies. That is a 16% increase from 2015.Throughout the last year, the Food Reservoir increased the distribution of fresh fruits and vegetables to its partner agencies by 113%. The total pounds distributed in 2016 were 112, 485. Mobile Food Pantries were added as a routine service in Iowa and Benton Counties. With the addition of the Mobile Food Pantry Truck, more mobile pantries were provided in food desert areas throughout the service area. The Senior Tote Program kicked off in December as a partnership with Heritage Area Agency on Aging in three Senior Meal sites: Marengo, North English, and Tipton. Goal 2: Meet Feeding America s performance targets. The Food Reservoir passed the American Institute of Baking Food Safety Audit with a score of 905. Feeding America required all of its member agencies to pass this food safety audit as a contract condition. HACAP has met the monitoring requirements for its partner agencies as required by Feeding America. Goal 3: Build organizational capacity to support the strategic plan and future growth. The Food Reservoir underwent a development assessment of its fundraising performance to identify current strengths and areas for future growth. The assessment affirmed the benefit of the direct mail campaigns and identified that the Food Reservoir ranks with peers on corporate fundraising, but also shared strategies on potential future fund raising/resource development opportunities. The Food Reservoir Team participated in an employee engagement survey. 84% of the team members indicated that they would like to be working at the company one year from the date of that survey. A Disaster Preparedness Plan was completed. The plan outlines activation steps for a local, regional, and statewide disaster. The Food Reservoir Director is a member of HACAP s Strategic Leadership Team which is engaged in agency wide strategic planning, communication, and bundling services implementation. Goal 4: Increase reach and coverage with our Partner Agency network. The Food Reservoir has 105 Partner Agencies, a 12% increase from 2015. An Agency Market was established inside of the Food Reservoir for Partner Agencies to shop at while they are visiting. The shelves of the Market are stocked with both food and non-food items and are available at no-cost to the Agencies. There has been a high utilization of the Agency Market by Partner Agencies. HACAP provided two workshops to Partner Agencies in 2016, one to offer the required trainings that all Partner Agencies must participate in to remain in good standing, and the other to provide information to Partner Agencies on how they could incorporate healthy foods into their programs. Participants were awarded stipends to assist them in their implementation of the incorporation of those foods. Food Reservoir membership fees were suspended to reduce barriers for all potential Partner Agencies. The Food Reservoir expanded its Purchase Product Program, where Partner Agencies could purchase larger quantities of high demand foods at a greatly reduced price. Goal 5: Mobilize leaders and communities by bringing awareness to the problem of hunger and poverty in our service area. Team members have been involved in Hunger Forums. Communications about hunger have been distributed via Letters to the Editor, Guest Editorials, media releases, newsletters, interviews, etc. Agency Leadership and Food Reservoir Leadership met with local, state and federal delegates and leaders to educate on hunger issues. Goal 6: The Food Reservoir will be a respected source of information regarding the subject of food insecurity in the community. Food Reservoir team members provided community education classes to youth and adults on food insecurity in our community. The Food Reservoir is a member area coalitions committed to hunger relief: Feeding America, Iowa Food Bank Association, Johnson County Food Policy Council, The Linn County Food Systems Council, The Hunger Task Force, The Academy of Nutrition and Dietetics, Eastern Iowa Freedom From Hunger, Food Forum, Linn County Food Alliance, and Linn County Continuum of Care. The Food Reservoir is actively involved in the major food drives in the corridor Canstruction, Eastern Iowa Freedom From Hunger, Scouting for Food, Stamp Out Hunger, Great American Milk Drive, and various company sponsored drives. Goal 7: The Food Reservoir will cultivate and enhance relationships with existing and potential donors, volunteers, and employees. The Food Reservoir partners with NorthEast Iowa Food Bank to purchase and share food loads, bringing greater product variety to Partner Agencies. The Food Reservoir has increased its volunteer participation during the last year by 35%.The Food Reservoir has strengthened its relationships locally with Corporations that Feeding America has identified as Blue Donors. The Food Reservoir has hosted local company volunteer events. The Food Reservoir has provided skill development opportunities to team members.

Early Head Start Expands Enrollment A grant has provided 40 new slots for the Early Head Start program that will be taking place at Linn, Johnson, and Jones county sites. The new slots will help provide additional children from birth to age 3 receive quality education, a service that receives a higher demand as compared to Head Start. The new slots will also allow an easier transition of the children enrolled in Early Head Start to make the move into Head Start when they reach the appropriate age. A total of 24 slots have been allocated to Johnson County, 8 slots to Jones County, and 8 slots to Linn County through a partnership with Waypoint. This new expansion will help further Early Head Start s goal of promoting healthy family functioning and enhancing the development of infants and toddlers. Strategic Planning Planning & Preparing for the Future To better understand the existing and emerging issues, surrounding poverty and the resources needed to assist individuals and families transition from poverty to more stable households, HACAP undertook a Comprehensive Needs Assessment (CCNA). The CCNA explores the needs of Benton, Johnson, Jones, Iowa, Linn, and Washington Counties. This assessment process began with needs identified and ranked by our clients, and then was supplemented by community stakeholder input and research on the topics of concern. HACAP understands the situations presented by the people the agency serves usually represent the conditions of poverty caused by insufficient income and their financial literacy skills. HACAP recognizes that the needs our clients identified are identified by the community as family-or community-level needs to be resolved. Living in poverty is not a character flaw; instead it requires the skill to juggle personal needs based upon a scarcity of resources. This process also provided insight in how HACAP may bundle services to address the complexity of poverty - a bundling approach identified through customer satisfaction data -- and work with our community partners to advocate for the needs of with insufficient resources together.

2016 Disaster Recovery Housing Coordinated Entry Offering Help during the Flood As HACAP learned in the month of June 2008, preparing for the future is just as important as building for the future when it comes to the weather patterns in Eastern Iowa. On September 2016 much of the HACAP service area was forecasted to receive flooding with the Cedar River expected to crest at its second highest level ever at 23 feet. Over the course of the week the United Way s 2-1-1 call center was activated into crisis mode and brought in 8 extra staff members to help field the over 2,900 calls that came into our call center After a disaster proclamation by Governor Branstad was issued for three counties within the HACAP services area (Benton, Linn, and Jones), the disaster recovery team quickly went into action fielding calls and accepting applications for area residents who sustained damage from the 2016 flooding. The governor s declaration program provided assistance of up to $5,000 for uninsured or underinsured households with incomes up to 200% of the federal poverty level, or a maximum annual income of $40, 320 for a family of three. A new federal initiative from the Department of Housing and Urban Development (HUD) is working to provide a coordinated entry system to help grant better access and resources for homeless individuals served in the state of Iowa. With the help of a $400,000 federal grant, HACAP s Regional Housing Programs are now in the leading effort to help coordinate the services statewide. HACAP, along with our community partners established over the next year across the state will work together to connect homeless individuals to a provider through a call line that will be available 24 hours a day, 7 days a week. Health Alliance Services Continue to Grow A major shift for those receiving WIC benefits happened in early April of 2016. Benefits for WIC that previously were in the form of check made a changeover to using electronic benefits which included a plastic card and phone app that allows individuals to scan items in the store to see whether or not the item is available for WIC. The 1st Five initiative has seen a substantial increase in referrals for services and continues to follow-up with families to help those who medical providers identify social/emotional or developmental concerns, family stressors or caregiver depression during well child medical exams. RED Ahead has expanded in last year to further its services and is now available in Benton, Cedar, and Jones counties as well. In addition to adding these three counties, RED Ahead has also expanded to HACAP s service site in Marion.

Photo Courtesy of Alliant Energy Mobile Food Pantry Hits the Streets In addition to the 5 million pounds of food that has been distributed this year by the HACAP Food Reservoir, another major event has been taking place, on the streets. With the help of a $77,000 donation from Alliant Energy, the HACAP Food Reservoir is now putting a greater focus on reaching the numerous food deserts of the HACAP s six county service area. Food desert is a term that is used to describe the area in which residents do not have easy access to a grocery store, leaving many parts of the Food Reservoir s service area qualifying as a food desert. On May 21, 2016 HACAP held its first Mobile Food Pantry stop in Iowa County where 1,840 individuals are considered to be food insecure. With this addition, volunteers and staff go right to where the people are with successful Mobile Food Pantry stops that have already been held in Benton, Linn, and Iowa counties. Both the HACAP Food Reservoir and the Hawkeye Area Community Action Program thank Alliant Energy for partnering in this new effort, and for the generous donation that will help go toward building a stronger community through feeding the hungry in our rural areas. Food Distributions in the Last Year (by county) County Pounds Benton 153,292 Cedar 77, 210 Iowa 44,145 Johnson 1,883,427 Jones 98,135 Linn 2,638,432 Washington 124,438 Other 87,190

Financial Report 2015 Annual Revenue United Way $ 1,025,689 Govt. Grants, Fees & Public Support $ 20,497,493 Contributions/Public Support $ 1,256,904 Program Income $ 1,196,305 Investment Income $ 3,718 In-Kind Contributions $ 5,613,793 TOTAL $ 29,593,902 70% 19% 4% 3% 4% Govt. Grants, Fees & Public Support In-Kind Contributions Public Support United Way Program Income 2015 Annual Expenses Food & Nutrition $ 9,863,590 Children $ 8,287,226 Energy Conservation $ 6,253,855 Homelessness $ 2,626,663 Admin $ 2,262,992 Veteran Services $ 1,147,434 TOTAL $ 30,441,760 32% 27% 21% 9% 7% 4% Food & Nutrition Children Energy Conservation Homelessness Admin Veteran Services www.hacap.org 2016 Hawkeye Area Community Action Program, Inc. 1515 Hawkeye Drive, Hiawatha, Iowa 52233 Phone: (319) 393-7811 Fax: (319) 393-6263 HACAP is an Equal Opportunity Employer and United Way Member Agency