Tapping Your Entrepreneurial Culture

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Tapping Your Entrepreneurial Culture Presented by Michael Dalby, CCE Columbus Chamber of Commerce Sean Kennedy St. Petersburg Chamber of Commerce Penny Lewandowski Edward Lowe Foundation Christa Tinsley Spaht Market Street Services August 14, 2014 MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 1

Agenda SECTION TITLE Introductions Lessons from the field Market Street Services Edward Lowe Foundation Columbus, OH St. Petersburg, FL Discussion MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 2

SECTION TITLE Introductions Panelists Penny Lewandowksi, Vice President Edward Lowe Foundation Cassopolis, Michigan Sean Kennedy, Economic Development Coordinator St. Petersburg Chamber of Commerce St. Petersburg, Florida Michael Dalby, CCE, President and CEO Columbus Chamber of Commerce Columbus, Ohio Facilitator/moderator Christa Tinsley Spaht, Senior Project Manager Market Street Services Atlanta, Georgia MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 3

Workshop Summary Engaging start-ups and second-stage companies takes more than a new event or program. It requires a culture shift, and often a mindset shift, but the effort can pay huge dividends for your community and your chamber. MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 4

Background on Market Street Services SECTION TITLE Founded in 1997, Market Street is a premier provider of community, workforce, and economic development strategic planning services throughout the United States. Our team includes skilled researchers, presenters, former practitioners, and community, workforce, and economic development experts. Over the last 15 years, our team has worked in more than 160 communities in 34 states and abroad. MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 5

Market Street communities 34 states, 160+ communities MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 6

Market Street s work with chamber-led economic development strategies Nashville, TN Joplin, MO Decatur, AL Rochester, MN Louisville, KY Rome, GA Des Moines, IA Greenville, SC Austin, TX Kannapolis, NC Sioux Falls, SD and many others Every economic development strategy addresses the community s entrepreneur activity and existing second-stage and high-growth companies, in a context that is specific to that local business ecosystem and the chamber of commerce s role. MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 7

Who are we talking about today? Entrepreneurs An entrepreneur is a person who organizes and manages a business undertaking, assuming the risk for the sake of profit. - U.S. Small Business Administration Entrepreneurship is the pursuit of opportunity beyond resources controlled. Second-stage companies Typically 10 to 100 employees and $750,000 to $50 million in receipts. Grown past the startup stage but not yet into maturity. Enough employees to exceed the comfortable control span of one owner/ceo and benefit from adding professional managers, but they may not have a fullscale professional management team. - HBR - Edward Lowe Foundation MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 8

Opportunity vs. necessity While overall rates have dropped slightly in the past few years New Business Creation Per Capita 2004 2013 0.35% Great Recession 0.30% 0.25% Ohio U.S. 0.20% 0.15% 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source: Kauffman Foundation MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 9

Opportunity vs. necessity there is a new rise of opportunity entrepreneurs in the post-recession economy. Share of New Business Creation by Entrepreneurs Not Recently Jobless 1996-2013 Great Recession Source: Kauffman Foundation MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 10

Growth intensifies in the second stage Job Change in Startups by Stage 2012 2013 Source: YourEconomy.org Edward Lowe Foundation MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 11

What do these companies need to sustain growth in your community? What is the chamber s role? What is the entrepreneurial culture chambers are facing? MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 12

What do some of these companies know about chambers? (Very informal poll) A lot of software developers are looking more global for their market and the local chambers don't really make sense to them in their mind. Because it can be done with such small teams and then sold without a physical location it's hard to even acknowledge some of these companies as existing in a physical place. - Developer at buyable startup We generally avoid clubs wherever possible. - Manager at second-stage company Startups growth companies of 10 to 100 employees are pretty contrarian and aren't helped much by city-wide business associations We would join something more boutique with likeminded folks, but there aren't many in town. - CEO/co-founder at scalable startup MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 13

Questions to (begin to) answer in this session Why should a chamber consider entrepreneurs and second-stage companies part of the chamber s economic development efforts? What are the benefits of engaging and supporting entrepreneurs and second-stage companies? How do chambers identify and reach these types of firms and business owners? Where do the cultures of these enterprises and the chamber really align and complement? Where do mismatches and misunderstandings (inevitably) occur? Where does the chamber fit in the entrepreneurial ecosystem of its community? MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 14

Penny Lewandowski Vice President Edward Lowe Foundation MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 15

Increase attention on growth companies Privately-held 10-99 employees 1-50 Million in revenue Includes high growth, high potential and steady growth Past startup with proven model Intent and capacity for growth Edward Lowe Foundation copyright 2013

Not all Businesses are Created Equal External Market Entrepreneurs Local Market Entrepreneurs Serve beyond local market Serve within local market Intent and capacity to grow significantly Growth potential limited to market area Increase the volume of income into the region Increase the velocity of money circulating within the region Edward Lowe Foundation copyright 2013

Why Second-Stage Companies? Because we believe they have the greatest positive impact on the economy Create jobs Increase volume of income into the region Attract outside capital Attract companies and talent Drive culture Affect philanthropy Edward Lowe Foundation copyright 2013

Resident Second-Stage Companies Cincinnati MSA 2005-2013 Percentage of Second-Stage Companies Jobs Represented Edward Lowe Foundation copyright 2013

Resident Second-Stage Companies Cincinnati MSA 2005-2013 Percentage of Second-Stage Companies Sales Represented Edward Lowe Foundation copyright 2013

Company Stages Don t Look Alike Second-stage companies require different services Peer-to-peer learning Need to feel loved Information the new incentive Edward Lowe Foundation copyright 2013

It Isn t Always Easy Edward Lowe Foundation copyright 2013 One model of an organization is to find something that you re good at and that s easy and straightforward and get paid for that. The other model is to seek out things that are insanely difficult and do those instead. Seth Godin

GrowFL Results 11-1-09 to 6-1-13 $5.5M state investment Companies created 2,067 direct jobs Investment per direct job: $2,660

Edward Lowe Foundation copyright 2013

Michael Dalby, CCE President and CEO Columbus Chamber of Commerce MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 25

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Sean Kennedy Economic Development Coordinator St. Petersburg Chamber of Commerce MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 45

The St. Petersburg Greenhouse

Our Mission To be St. Petersburg s center for entrepreneurs, serving innovation, social enterprise and small business.

Our Chamber s Strategy

Support for Startups & Existing Businesses Business consultation and Mentoring

Support for Startups & Existing Businesses Business training and All Levels of Development

Business Support for Startups & Existing Businesses Business Corridor Program o Includes Duke Energy/Eckerd College Intern Program

Support for Startups & Existing Businesses Business Corridor Program o Grand Opening/Anniversary/Event Support Cerulean Blu Michele Tuegel Contemporary

Business Resource Center Computer workstations Business Plan & Marketing Plan Pro Business periodicals Business startup folders/guides

Additional Programming

Meet Our Partners

Stay Up To Date With The Greenhouse Visit our website for upcoming events at www.stpetegreenhouse.org Follow us on Facebook at www.facebook.com/stpetegreenhouse The Greenhouse in 140 Characters? Twitter.com/STPGreenhouse Interested in 1 Million Cups? http://1millioncups.com/stpete Or, just give us a call at (727) 893-7146

Questions and Discussion MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 57

Closing Thoughts MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 58

Talk to us! Michael Dalby michael_dalby@columbus.org Sean Kennedy skennedy@stpete.com Penny Lewandowski penny@lowe.org Christa Tinsley Spaht cspaht@marketstreetservices.com MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 59

www.marketstreetservices.com @_Market Street Market Street Services, Inc. MARKET STREET SERVICES TAPPING YOUR ENTREPRENEURIAL CULTURE 60