Emergency Coordination Centre Workshop

Emergency Coordination Centre Workshop 2013

Workshop Agenda 0815-1200 Introduction/Safety/Overview Command versus Coordination Role of the ECC ICS Model for the ECC 1200-1300 Lunch 1300-1600 ECC Exercise

Emergency Coordination/Operation Centre (ECC/EOC) A pre-designated facility established by an agency, a political jurisdiction, or a company to coordinate overall response and support to an incident.

Full ECC Organization Policy Group Corporate ECC ECC Director Provincial Operations Centre (POC) Deputy ECC Director ECC Risk Mgt Officer ECC Liaison Officer ECC Information Officer Agency Representatives ECC Operations Section Head ECC Planning Section Head ECC Logistics Section Head ECC Fin/Admin Section Head Field Response Branch Coordinator Other Branches as Required Field Inspector Investigation Situation Resources Documentation Demobilization Advance Planning Information Technology Branch Coordinator ECC Support Branch Coordinator Communications Computer Systems Time Procurement Comp &Claims Cost Accounting Recovery Technical Specialists () Facilities Security Clerical Supply Personnel Transportation

Level 1 Municipal Levels of Response Level 1 actions reflect incidents that are normally managed by agencies on a regular basis. However, there is potential for the event to escalate, and requires monitoring only. There is little or no need for site support activities and the event will be closed in a relatively short time. Level 2 Level 2 incidents are of a larger scale or longer duration and may involve limited evacuations, additional or unique resources, or similar extraordinary support activities. If the incident cannot be managed appropriately from the site, then this level requires the notification of the ECC Management Team and possibly a limited activation of the ECC. Level 3 Level 3 incidents are of large magnitude and/or long duration or may have multiple sites that involve multi-agencies and multigovernment response. This level requires the notification of the ECC Management Team and activation of the ECC.

Alert ERCB Incident Levels An incident that can be handled by the licensee through normal operating procedures and is deemed very low risk to members of the public. ECC activation is not required. Level 1 No immediate danger outside the licensee s property or right-of-way, there is no threat to the public and minimal environmental impact. Situation can be handled entirely by licensee personnel. There will be immediate control of the hazard. There is little or no media interest. Limited ECC activation may be required. Level 2 No immediate danger outside licensee s property, but there is potential for the emergency to extend beyond. Outside agencies must be notified. Imminent control is probable but there is a moderate threat to public and/or environment. May be local and regional media interest. High probability of ECC activation at least at Field Centre level. Level 3 The safety of the public is in jeopardy from a major uncontrolled hazard. Likely significant and ongoing environmental impacts. ECC activation is required.

Command vs. Coordination Direct tactical and operational responsibility for conducting incident management activities rests with the Incident Command/Area Command. Support to the incident and coordination of multiple incident resource requirements rests with site support entities and centres.

Command Structures Direct on-scene emergency management Incident Command Post Area Command Incident Command Post Incident Command Post Area Command: Oversees the management of multiple incidents. Area Command may be unified and works directly with Incident Commanders. Incident Command Post: Performs primary tactical-level and on-scene incident command functions. The Incident Commander is located at the Incident Command Post on the incident scene.

Provides support and coordination to incident command. Identifies resource shortages and issues. Gathers and provides information. Implements multi-agency coordination entity decisions Coordination Structures Incident Command Post Area Command Incident Command Post Local Emergency Coord Centre (LECC) Incident Command Post Prov/Terr Emergency Coord Centre (PECC) Government Operations Centre (GOC)

Site Support Coordination Entity Decision-making Coordination Center Operational Support Consists of agency policy representatives with decisionmaking authority Provides policy direction Resolves interagency issues Ensures resource allocation Consists of agency representatives with operational authority Provides support and coordination Facilitates logistics support Gathers and provides information Implements multi-agency coordination entity decisions

Coordination Entities and Centres Coordination Entities Crisis Action Teams Policy Committees Central Coordination Group Cabinet Committee Coordination Centres Emergency Coordination Centre Agency Response Readiness Centre Joint Response Coordination Centre Government Emergency Operations Centre

Site Support: Simple to Complex A Coordination System may be as simple as a teleconference, or may require an assembled group and its associated support systems.

Command Structures Coordination Structures Command and Coordination Framework Field Level Local Level Regional Level National Level Local Emergency Ops Center (EOC) Prov/Terr Emergency Ops Center (EOC) Govt Ops Centre (GOC) Area Command Incident Command Post Incident Command Post Incident Command Post 5.13

Provincial Coordination Structure Provincial Operations Centre (POC) Licensee Corporate Emergency Coordination Centre ERCB Corporate Emergency Coordination Centre Licensee Local Emergency Coordination Centre ERCB Field Centre Emergency Coordination Centre Municipal/Regional Emergency Coordination Centre Licensee Incident Command Post ECC Field Response Branch Coordinator

Incident Site (Responsible Party) ERCB Coordination Structure ERCB ERCB Corporate ECC Director ERCB Field Centre ECC Director Provincial Operations Centre (POC) Deputy ECC Director ECC Liaison Officer ECC Information Officer Agency Representatives Incident Commander ECC Operations Section Head Deputy Incident Commander Liaison Officer Information Officer Safety Officer GOA Agency Rep ERCB Field Response Branch Coor (FIRST) AEMA, ESRD, AHS Etc. At Site Field Inspector Investigation Field Response Branch Coordinator (FIRST) Operations Section Chief Planning Section Chief Logistics Section Chief Fin/Admin Section Chief Other Branches As Required

Joint Information System (JIS) Develops and delivers coordinated interagency messaging. Develops, recommends, and executes public information plans. Advises the Incident Commander. Controls rumors and inaccurate information.

Joint Information Center (JIC) Physical location used to coordinate critical emergency information, crisis communications, and public affairs functions May be established at each level of incident management, as required Must include representatives of all stakeholders Commonly found at the AEMA Provincial Operations Centre (POC)

Incident Command System Model for the ECC

ECC Organization ECC Function Management Operations Planning Logistics Role in ECC Responsible for overall emergency policy and coordination through the joint efforts of government agencies and private organizations Responsible for coordinating all jurisdictional operations in support of the emergency response through implementation of the jurisdiction s action plan Responsible for collecting, evaluating, and disseminating information; developing the jurisdiction s action plan in coordination with other functions; and maintaining documentation Responsible for providing facilities services, personnel, equipment, and materials Finance/ Administration Responsible for financial activities and other administrative aspects

Basic ERCB ECC Organization Corporate ECC ECC Director Provincial Operations Centre (POC) Deputy ECC Director ECC Liaison Officer Agency Representatives ECC Information Officer ECC Operations Section Head ECC Planning Section Head ECC Logistics Section Head ECC Fin/Admin Section Head Field Inspector Investigation Field Response Branch Coordinator (FIRST) Other Branches As Required Situation Documentation Demobilization Technical Specialists Pipleline Tech Specialist Environmental Tech Specialist Well Control Tech Specialist Others As Required Information Technology Branch Coordinator ECC Support Branch Coordinator Personnel

Generic Roles and Responsibilities Activation Phase Check in with the Personnel Unit (Logistics) upon arrival at the ECC Setup your workstation and review your position responsibilities Establish and maintain a position log that chronologically describes the actions you take during your shift Determine your resource needs such as: computers, phones, emergency plans, and other reference documents

Generic Roles and Responsibilities Demobilization Phase Deactivate your assigned position and close out logs when authorized. Complete all required forms, reports, and other documentation. Be prepared to provide input to the After-action Report. If another person is relieving you, ensure they are thoroughly briefed before you leave your workstation. Clean up your work area and provide a contact number before you leave.

ECC Management and Management Staff ECC Director ECC Risk Mgt Officer Deputy ECC Director ECC Liaison Officer ECC Information Officer

ECC Director/Deputy Director Overall management responsibility for the coordination between emergency response and supporting agencies in the ECC Sets priorities for response efforts in the affected area Liaison with policy groups and/or elected officials Establishes the appropriate staffing level for the ECC

ECC Director/Deputy Director Ensures inter-agency coordination is accomplished. Ensures appropriate emergency public information actions are taken. Ensures risk management principles and procedures are applied for all ECC activities.

ECC Liaison Officer Liaison with representatives from assisting and cooperating agencies, other ECC s, and federal and provincial organizations. Coordinates agency representatives for the ECC. Assists and serves as an advisor to the ECC Director.

ECC Information Officer Coordination point for all media releases for the ECC. Ensures dissemination of complete, accurate, and consistent information. Coordinates media releases. Develops the format for press conferences. Maintains a positive relationship with the media representatives.

ECC Risk Management Officer Risk Management Safety Security

ECC General Staff Guidelines One person only per position. General staff positions (sections) should not be combined. Each position reports directly to ECC Director. Deputy positions may be established and can come from other agencies as appropriate. Corporate ECC ECC Director Provincial Operations Centre (POC) Deputy ECC Director ECC Liaison Officer Agency Representatives ECC Information Officer ECC Operations Section Head ECC Planning Section Head ECC Logistics Section Head ECC Fin/Admin Section Head

ECC Operations Section ECC Operations Section Head Field Inspector Investigation Field Response Branch Coordinator (FIRST) Other Branches As Required

ECC Operations Section Head Coordination of response for all operational functions assigned to the ECC. Implements ECC Action Plan operational objectives. Maintains communication with the ERCB Field Response Branch Coordinator or Incident Commanders. Conducts periodic operations briefings for the ECC Director and management team.

Field Response Branch Coordinator Maintains communication links between the Site Incident Commander(s) and the ERCB ECC Operations Section Head (if ECC Operations Section Head not activated, the Field Response Branch Coordinator reports directly to ECC Director). As lead agency [as identified in the Petroleum Industry Incident Support Plan (PIISP)], acts as the Alberta Government Agency Representative for all ERCB and provincial government departments on site.

ECC Planning Section ECC Planning Section Head Situation Resources Documentation Demobilization Advance Planning Recovery Technical Specialists () Pipeline Technical Specialist Environmental Technical Specialist Well Control Technical Specialist

Planning Section Head Ensures the following responsibilities of the Planning Section are addressed as required. Collects, analyzes, and displays situation information. Prepares periodic Situation Reports. Prepares and distributes ECC Action Plans; and facilitates action planning processes. Tracks resources. Conducts advance planning activities and reports Documents and maintain files on all ECC activities. Provides technical support services to the various ECC sections and branches.

Situation Oversees the collection, organization, and analysis of the disaster situation information. Ensures Situation Reports are developed. Ensures an ECC Action Plan is developed. Ensures all maps, status boards, and other displays contain current and accurate information.

Documentation Collects, organizes, and files all completed event or disaster related forms and documentation. Distributes the ECC Situation Reports, ECC Action Plans, and other documents. Assists Recovery Unit with preparation and distribution of the ECC After-Action Report.

Demobilization Develops a Demobilization Plan (ERCB Transition Plan) for the ECC.

Technical Specialists () Provides technical observations and recommendations to the ECC in specialized areas. Ensures qualified technical specialists are available. Supervises the Technical Specialists Unit if required such as: pipeline environmental well control others as required

Resources Other Positions Tracks, captures, and centralizes resource status information. Advance Planning Develops an Advance Plan consisting of potential response and recovery related issues likely to occur beyond the next operational period. Recovery Assesses the requirements for assistance for communities and individual recovery from a major emergency or disaster.

ECC Logistics Section ECC Logistics Section Head Information Technology Branch Coordinator Communications Computer Systems ECC Support Branch Coordinator Supply Personnel Transportation Facilities Security Clerical

Logistics Section Head Ensures the following responsibilities of the Logistics Section are addressed as required. Provides telecommunication services and information technology. Locates or acquires equipment, supplies, personnel, facilities, and transportation. Arranges for food, lodging, and other support services as required both for ECC and site requirements.

Info Technology Branch Coordinator Ensures radio, telephone, and computer resources and services are provided to ECC staff as required. Oversees the installation of communications resources within the ECC. Determines specific computer requirements for all ECC positions. Establishes the ECC Communications Centre as required.

ECC Support Branch Coordinator Ensures facilities are provided to the response effort. Ensures food and refreshments are provided to ECC staff. Ensures security measures are taken to secure all facilities from access by unauthorized persons.

Personnel Provides personnel resources in support of the ECC and site operations. Identifies, recruits, and registers staff as required. Develops an ECC organizational chart.

Supply Other Positions Acquisition and allocation of supplies and materials not normally provided through mutual-aid or normal agency channels. Transportation Acquisition or use of required transportation resources.

ECC Fin/Admin Section ECC Fin/Admin Section Head Time Procurement Comp &Claims Cost Accounting

Finance/Administration Section Head Ensures the following responsibilities of the Finance/Administration Section are addressed as required. Ensures financial records are maintained. Personnel time is recorded and collected. Ensures continuity of the payroll process for all employees responding to the incident. Determines spending limits, in consultation with ECC Director, for management and general staff. Ensures Workers Compensation, travel, and expense claims are processed.

Time Other Positions Tracks, records, and reports all on-duty time for personnel. Procurement Coordinates vendor contracts. Comp and Claims Oversees the investigation of injuries and property/equipment damage claims arising out of the emergency. Cost Accounting Gathers fiscal recovery information; prepares and maintains cumulative cost reports for the event or disaster.