Developing a competent workforce YH/NE Roadshow workshop
Key aspects to consider. Workforce development and ensuring competence Competence of staff is paramount in demonstrating and achieving quality care (Health and Social Care Act, Fundamental Standards, CQC key questions and KLOEs) Some training is statutory due to legislation, e.g. Food Safety, Moving and Handling Some training is mandatory, as it is specified in a Contractual Agreement with a LA or CCG, e.g. L3 Diploma Care Certificate is expected by CQC for new to care staff Some training requires refreshers, e.g. first aid
Future considerations Coming changes to CQC assessment frameworks CQC has published some changes to the ASC assessment frameworks which will be introduced from 1 November 2017 Substantive changes to some KLOEs Others are completely new Competence of staff remains a key aspect of the soon to come KLOEs http://www.cqc.org.uk/sites/default/files/20170609_adult_social_care_kl OEs_prompts_and_characteristics_showing_changes_FINAL.pdf
What FREE resources can provide information on workforce requirements from Skills for Care? Shout out suggestions
Essential for Managers Skills for Care FREE resources Recommendations for CQC Providers guide Ongoing Learning and Development guide Skills for Care website www.skillsforcare.org.uk Learn from Others Fortnightly enews Advice from Locality Manager You may also like to attend your local Registered Managers Network to help keep up to date and for peer support
Recommendations for CQC providers guide Supports you to deliver a safe, effective, responsive, well-led and caring service. The guide is split into a number of sections, for ease of use: introduction leadership and management recruitment and retention induction, learning and development qualifications and apprenticeships improvement, innovation and continued success http://www.skillsforcare.org.uk/standards-legislation/care-quality- Commission-regulations/Recommendations-for-CQC-providers-guide.aspx
Ongoing Learning and Development guide This guide includes: How effective learning and development can lead to a knowledgeable and skilled workforce A list of the recommended minimum learning and development areas in which adult care workers should be competent When and how learning should be refreshed Statutory requirements regarding worker training and competence How to support both care and non-care workers learning and development http://www.skillsforcare.org.uk/learning-development/on-going-learningand-development/on-going-learning-and-development-in-adult-socialcare.aspx
How to develop a competent workforce
Ensuring staff competence Whilst minimising expenditure Robust workforce planning, implementation of that documented plan and recording of activity undertaken, for: Pre and Induction, mentoring, regular observation of practice which is documented and linked to supervision and appraisals Training organised and commissioned based on above (plus meeting requirements of legislation, mandates, recommendations, and taking account of your staff experience and your client needs Choose training wisely, avoiding unnecessary repetition / duplication Involvement of experts in the community, e.g. EoLC facilitator, tissue viability, continence team
Options for developing staff Use a combination ensure link it to workers practice In house support mentoring, shadowing, demonstrations, one-to-one chats, team meetings, teaching sessions E-learning modules Distance learning courses Learning packs / quizzes, e.g. SfC Care Certificate, Learn from Others Updates / teaching sessions forums, networks, community practitioners and teams, Representatives CCG and LA learning sessions, e.g. root cause analysis, safeguarding College / training courses off the peg and bespoke Qualifications / Apprenticeships
How much do you know already? Quick qualifications and apprenticeship quiz. What do the initials RQF stand for? Is it: a. Regulated Quality Framework b. Regulated Qualifications Framework c. Registered Qualifications Framework
RQF and Skills for Care Specifications for social care qualifications How many people have heard of an RQF specification? Put your hand up if you have.
RQF specifications The agreed learning outcomes for social care qualifications Awarding Organisations develop qualifications based on the specifications Qualifications with the Skills for Care logo, have been approved by us, and are thus fit for purpose They are also listed on our website under Approved Qualifications http://www.skillsforcare.org.uk/learningdevelopment/qualifications/approved-qualifications.aspx
Apprenticeship standards Replace Apprenticeship frameworks December 2017 How many Apprenticeship Standards are available currently for the social care sector? a. 1 b. 2 c. 3 d. 4
Apprenticeship standards 2 currently available with 2 more to come soon Adult Care Worker (level 2) available now Lead Adult Care Worker (level 3) available now Lead Practitioner in Adult Care (level 4) - soon Leader in Adult Care (level 5) - soon With a degree apprenticeship under development for social work, with possibility for occupational therapists and commissioining degree apprenticeships too
Funding to support cost of training Discuss with your neighbour for a minute or two where can you access funding to support training?
Funding to support training Education & Skills Funding Agency (ESFA) Apprenticeships (10% co-investment for non-levy paying employers) incentives 16-18 year olds, small employers Employers with annual pay bill over 3 million pay 0.5% levy alongside NICs to fund own apprenticeships Entitlement for 19-23 year olds for first full level 2 or 3 qualification (e.g. Diploma) Distance Learning qualifications (level 2 certificates) Loans for those aged 24 years + for level 3 and above qualifications
Other sources of funding Local Enterprise Partnerships (LEPs) Look out for opportunities to access funds coming in via LEPs from Europe Different in each LEP area, e.g. North Yorkshire currently fully funding range of 7 hour courses (autism, dementia, diabetes awareness) as well as L2 Diploma Contact your Locality Manager for additional information http://www.skillsforcare.org.uk/getting-involved/in-yourarea/in-your-area.aspx
How many of you have heard about and / or are already accessing Workforce Development Funding (WDF)?
Funding for qualifications Workforce Development Fund (WDF) Supports cost of achievement of social care QCF units or qualifications (and RQF qualifications moving forward) Pays at 15.00 per credit, e.g. level 2 QCF Diploma has 46 credits = 690.00 To access must join WDF Partnership (available across YH/NE*), fully update NMDS-SC (after April 2017) and send in evidence of units achieved to Partnership Fund available April 2017 to March 2018 (can claim for units / certificates signed off Jan 2017 March 2018)
WDF funds other courses too When delivered by our Endorsed Learning Providers Endorsed Learning Providers can apply for a license to deliver the Lead to Succeed programme Care employers can access WDF to offset cost, e.g. 350 for the Lead to Succeed programme Further CPD short courses to be available in the future (licensed to endorsed learning providers and supported by WDF) in End of Life, Dementia and Stroke care
Any questions?
Reminder of key points Use a range of methods to develop your staff appropriately Observe staff regularly to ensure they are competent, and record it! Link observations of practice to supervision and appraisal Use Skills for Care FREE resources and ask your Locality Manager for advice and / or bespoke support Access available funding, e.g. WDF, ESFA, LEP, to minimise your costs Consider using Endorsed Learning Providers and do shop around to get the best deal / most effective training