Thank you for your interest in volunteering with the Make-A-Wish Mississippi chapter!

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Dear Prospective Volunteer: Thank you for your interest in volunteering with the Make-A-Wish Mississippi chapter! We rely on the dedication and enthusiasm of our volunteers to accomplish our mission of granting the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy. People like you can service as wish granters, fundraisers, special event assistants and in numerous other capacities. In order to provide the wish children and their families with the best experience possible, we require all potential volunteers to go through an approval process before becoming an active Make-A-Wish volunteer. Please note that all volunteers must be 18 years or older. Step 1: Return the completed forms in this packet (pages 1 4) to the address below: Make-A-Wish Mississippi Attn: Betty Clements, Volunteer Coordinator 576 Highland Colony Parkway, Suite 120 Ridgeland, MS 39157 Or Fax it to: 601.898.3990 to ATTN: BETTY CLEMENTS Or email it to her at: volunteer@ms.wish.org Step 2: Order your background check online. See Notify Judy Phillips at judy@ms.wish.org or Betty Clements at volunteer@ms.wish.org that you are ready to process the background check. We also need to know if you are going to be paying for it or if you choose that Make-A- Wish Mississippi picks up the cost. Once this is done, you will be emailed a link to proceed. Step 3: AFTER you have received approval confirmation from our office, you will need to take the On-line course through Make-A-Wish University. See the 6 th page for the beginning of the instructions for taking this course so please keep this information for future use. I look forward to receiving your application and background check results! Once those steps have been completed, you will receive more information from me about upcoming Volunteer Training Workshops. If you have any questions, please contact me via email at judy@ms.wish.org or phone at 601.366.9474 extension 1-302. Best wishes, Judy Phillips

Director of Operations & Program Services Volunteer Application (pg 1 of 3) Date Completed: Home Information: Name: Date of Birth: Home Mailing Address: Home Shipping Address: City: State: Zip: E-mail: Home Phone: County: Cell: Work Information: Employer: Position: Address: City: State: Zip: Work Phone: Work email: May we contact you at work? Yes No May we contact your employer? Yes No Affiliations: Are you affiliated with any other organizations, such as alumni associations, churches, civic groups, etc.? If so, please list them below.

Volunteer Application, continued (pg 2 of 3) Emergency Contact Information: Name: Phone: Relationship: Cell: Special Skills: Please indicate which skills you would like to share as a volunteer: Foreign Languages (Please specify): Sign Language Technical Trade (Please specify): Other (Please specify): Areas of Interest: Check all that apply Wish Granter Volunteer Wish-Granter Volunteers are an integral part of fulfilling wishes. As a member of a wish team, you will meet with the family, determine the wish and act as a liaison between the Mississippi chapter staff and the wish family during the wish process. Wish Granter Volunteers are also encouraged to volunteer/help with at least one fundraising event per year. Attendance at a three-hour training session is required with an on-line course through the National office. Fundraising Volunteer Plan, organize, and implement successful fundraising events by working on event committees, helping out on the event day, and/or participating in the event. Other fundraising opportunities within your personal or professional network may include: Organize a Frequent Flyer Mile Campaign Sell paper Make-A-Wish star icons Promote Workplace Giving Serve as an Event Chair or on an Event Planning Committee Kids For Wish Kids or Wishmakers on Campus Coordinator These programs offer students of all ages and school staff members the exciting opportunity to assist in granting the wishes of children in their own community. Schools/groups have sold magnetic or paper stars, bracelets, coordinated walks, hosted talent shows, teacher-student basketball games it s all up to the student s imagination!

Volunteer Application, continued (pg 3 of 3) Volunteer Guidelines The following guidelines apply to those interested in being a volunteer with Make-A-Wish. ALL volunteers with Make-A-Wish must be registered. ALL volunteers are to perform a criminal background check through pre-employ, as instructed by Make-A-Wish Mississippi, and any infraction may be grounds to discontinue the volunteer process. Make-A-Wish National policies state that we must update background checks every three (3) years. ALL volunteers must read and sign a Conflict Of Interest and Ethics Assurance Statement at the time of completing the application. Make-A-Wish National policies state that we must update this form on a yearly basis. ALL Wish Granter Volunteers must be at least 18 years of age. ALL volunteers must agree to maintain the confidentiality of all information gathered through their association with Make-A-Wish. ALL Wish Granter Volunteers must participate in a volunteer training and agree to work As part of a Wish Granting Team. ALL volunteer positions are filled on an as-needed basis. ALL volunteers must abide by the policies of Make-A-Wish Mississippi and Make-A- Wish America. ALL volunteers have a shared responsibility with the staff to use Foundation resources wisely, to assist the raising of funds through in-kind donations and external events, and to develop Foundation relationships. ANY volunteers leaving the organization will be given an opportunity for an exit interview at their request. The Regional Staff, in consultation with the Manager of Volunteer Programs, may remove a volunteer from active status at any time. Volunteer Agreement I have read and understand the guidelines for volunteers for Make-A-Wish Mississippi and I agree to conduct myself in compliance with the rules and procedures set forth. In addition, I hereby give Make-A-Wish permission to contact any and all of the listed references. *************************************************************************** By signing this document, I am verifying that all information is correct and I have read and understand this document: Volunteer Applicant s Signature Date

Conflict of Interest and Ethics Assurance Statement As a volunteer of Make-A-Wish (the "Foundation"), I have an obligation to the Foundation and the constituencies it serves to comply with the highest standards of ethical conduct, including those set forth in the Foundation s Statement of Values, Code of Ethics and Conflict of Interest Policy. I will not commit acts contrary to those standards, and I will promptly report to appropriate Foundation representatives either directly, or through MySafeWorkplace (a 24-hour confidential whistle-blower hotline that can be accessed at www.mysafeworkplace.com or by calling 1-800-461-9330) the commission of any such acts by others within the Foundation. I understand that my responsibilities include the following: Ethics and Legal Assurance I will at all times: (a) perform my duties in accordance with relevant laws, regulations and Foundation policies and standards; (b) promote the attainment of the Foundation's legitimate and ethical objectives; and (c) represent the interests of all constituencies served by the Foundation and not favor special interests inside or outside the Foundation in connection with Foundation business. I will refrain from: (a) violating any criminal or civil law or regulation, the violation of which may reflect poorly on the Foundation; and/or (b) engaging in or supporting any activity that would discredit the Foundation. I will submit to a criminal background check every three years (or more frequently if required by the Foundation), and I agree to disclose at the time I execute this document and thereafter as the same may arise any official investigations of criminal activities, arrests and/or convictions involving me (other than for routine traffic offenses not involving drugs or alcohol). Conflict Of Interest I will either avoid, or will promptly disclose and recuse myself from any decisions involving, any activity or practice which conflicts with, or can be perceived as conflicting with, the interests of the Foundation, including but not limited to situations where I, or a relative, friend or business acquaintance of mine, proposes to provide goods or services to the Foundation for consideration. I will refrain from using Foundation property or resources for personal profit or advantage, or for any purpose not related to the activities of the Foundation. I will refuse any personal gifts, loans, favors or other consideration of more than nominal value from any Foundation vendor, sponsor or other outside party that would influence, or could be perceived as influencing, my actions or the actions of others. Confidentiality During my involvement with the Foundation and thereafter, I will maintain the confidentiality of any information regarding the Foundation, wish children and their families, donors and volunteers that has not been released publicly, unless legally obligated to do otherwise. I will refrain from using or appearing to use confidential information acquired in the course of my service for unethical or illegal advantage, either personally or through third parties. I have read, understand and agree to be bound by the above standards and by Make-A-Wish s Statement of Values, Code of Ethics and Conflict of Interest Policy. Print Name Signature Date Address

Registering for the LMS To access your ecourses, you ll first need to register. Once registered, you can go to http://training.mawu.wish.org at any time to access your courses and transcript. Registration Procedures: 1. Navigate to http://training.mawu.wish.org/admin/secure/register.asp. 2. Complete the New Registration Screen. 1. Enter your first and last name. 2. Select the Access Code drop down. Select your chapter s number (MS 036) and volunteer. 3. Enter your email. 4. Create and enter a username. 5. Create and enter a password. 6. Click Submit. You will automatically be logged into your MAWU account once submitted. Helpful Tips: Only use Internet Explorer when taking courses on the LMS. Any Questions? Contact Make-A-Wish University at training@wish.org.

Using Make-A-Wish University 1. To access your ecourses, click on the Online Training tab. 2. Search for your courses by selecting Volunteer Learning & Development Resources, in the Category section. 3. Once you click on Volunteer Learning & Development Resources, all available courses for volunteers will appear. The recommended onboarding courses you need to take are: COURSE NAME TIME COURSE LENGTH Mission, Vision and Values for Volunteers 10:32 Telling Our Story for Volunteers 12:39 Welcome Unit 1: Foundation History for Volunteers 5:36 Wish Granting 101 20:23 4. Once you are ready to begin a course, click begin training. 5. Be sure to complete the quiz and the survey at the end of the training to ensure your score records. Once completed, it will show up in your transcript under My Portfolio.

So log-on and check it out - we hope you find the University easy to use, and that you find the ecourses helpful in learning more about our Organization. Once you have completed all the required courses, please notify me at judy@ms.wish.org, or 601-366-9474 ext. 302 so I can print out your transcript for your volunteer file. Please contact Judy at judy@ms.wish.org, or 601-366-9474 ext. 302 if you have any questions. Good luck and have fun! SOME HELPFUL REMINDERS: *Please use Internet Explorer to take the courses. *After a course/quiz is complete, please click return to LMS at the top of the course to take you back to the online university. *If you drop one course, it is okay but remember, this will drop ALL courses in the series and you will need to re-register for the series again. You would not have to re-take anything that is already completed.