Kent General Hospital in Dover A Caring Environment Need a top-notch children's hospital? Delaware's got it. From a hospital for veterans to state-of-the-art cancer centers, you can find it all right here. Alfred I. dupont Hospital for Children 1600 Rockland Road, Wilmington 651-4000, nemours.org The Nemours/Alfred I. dupont Hospital for Children offers a treatment philosophy and level of care and comfort that sets the standard. The hospital has been named one of the 25 Best Children s Hospitals by Parents magazine, as well as among the best in pediatric specialty rankings by U.S. News & World Report, in the areas of Gastroenterology, Orthopedics, and Urology. Nestled among beautifully landscaped gardens, lush lawns, sunlight and fresh air, the 200-bed teaching hospital provides all the specialties of pediatric medicine, surgery, and dentistry in a warm, family-centered environment. The hospital offers intensive and acute inpatient and outpatient services in more than 40 disciplines. Programs in orthopedics, neurosurgery, cardiology and cardiac surgery, cancer, bone marrow and organ transplantation attract patients from our community, across the nation, and around the world. This nonprofit hospital is a division of Nemours, which also owns and operates major children s clinics in Florida, Pennsylvania, New Jersey, and a dozen primary care pediatric practices throughout Delaware and southeastern Pennsylvania. Nemours employs more than 4,000 individuals, including pediatric physicians, specialists, and surgeons who cared for over 258,000 48 Delaware Today Health & Wellness Fall-Winter 2010
children in 2009. The organization s goal is to align with parents, physicians, community leaders, children s advocates and elected officials to ensure optimal wellness for every child. Academically affiliated with University of Delaware and Thomas Jefferson University, the dupont Hospital and its physician practice are committed to training the next generation of pediatricians and pediatric specialists. In addition, an active research department has a long-standing commitment to scholarly and scientific endeavors directed toward improving the health of children. A focus on prevention has made Nemours a nationally recognized presence. Nemours Health & Prevention Services has taken a leading role in the fight against childhood obesity while Nemours BrightStart! helps put children on the road to reading success from the earliest possible age. KidsHealth.org is also a project of Nemours. It features content from Nemours experts and is the world s most visited pediatric healthcare Website for parents, kids, and teens. Bayhealth Alfred I. dupont Hospital Medical for Center Children in Wilmington Beebe Medical Center in Lewes Bayhealth Medical Center Bayhealth Medical Center formed in January 1997 when Kent General Hospital, founded in 1927, and Milford Memorial Hospital, founded in 1938, merged to create a not-for-profit healthcare system dedicated to improving the health of all members of the Bayhealth community. Now central and southern Delaware s largest healthcare system, Bayhealth is comprised of Kent General and Milford Memorial Hospitals, Middletown Medical Center, and numerous satellite facilities with more than 2,900 employees and 458 physicians. As a leader in providing superior patient care, Bayhealth continues to improve services, expand programs and reach out to new communities. This commitment to excellence has been recognized both statewide and nationwide. HealthGrades, the nation s leading healthcare ratings organization, presented Bayhealth with the 2009 clinical excellence award for overall critical care, placing Bayhealth s clinical outcomes in the top 10 percent nationally for each recognized area of care. Bayhealth was also ranked Best in Delaware for Cardiac Surgery, for Cardiology Services, for Overall Critical Care and for Overall Cardiac Services. For the past three years (2007-2009) Bayhealth has been recognized as one of the nation s Distinguished Hospitals by J.D. Power and Associates for providing an outstanding inpatient experience. Both Kent General and Milford Memorial Hospitals offer support groups for patients and families dealing with conditions such as cancer and diabetes. Educational programs provide classes and information on tobacco cessation, childbirth, infant care, early pregnancy and more. Both hospitals offer free weekly blood pressure and diabetes screenings and frequently provide free or low-cost screenings for breast, prostate, skin and colorectal cancers, as well as stroke and osteoporosis assessments and health risk appraisals. Residents may call Bayhealth s Physician Referral Line at (866) Bay-Docs or visit www. bayhealth.org to find physicians and services to meet their needs. In the 2009 fiscal year, Bayhealth recorded 75,916 emergency department visits, 17,168 patients admitted to beds and 2,211 births. Last year, as part of its mission, Bayhealth provided more than $33.6 million in unreimbursed care to patients. Bayhealth is a member of the Penn Cancer Network and is an affiliate of Penn Cardiac Care. It includes: Fall 2010-Winter 2011 Delaware Today Health & Wellness 49
Hospitals, continued Kent General Hospital 640 S. State St., Dover, 674-4700 bayhealth.org Kent General Hospital offers a comprehensive array of services to the residents of central Delaware, including cardiac surgery and diagnostic and interventional cardiac catheterizations; family-centered birth services and neonatal care; cancer care; orthopedic and rehabilitation services; advanced digital imaging; inpatient and outpatient medical and surgical care; intensive, intermediate and coronary care; and a 24-hour emergency department. Christiana Care's Helen F. Graham Cancer Center near Newark Bayhealth's Milford Memorial Hospital Cardiac surgery procedures include coronary artery bypass grafts and heart valve repair and replacement. Interventional cardiology services include therapeutic cardiac catheterization and balloon angioplasty. Kent General s two-story Women s Center provides state-of-theart women s services and improves high-risk deliveries and critical care to neonatal infants. All maternity rooms are private. Patients who meet certain criteria may also participate in Bayhealth s cancer clinical trials. Kent General was the first facility in Delaware to offer IMRT treatment for certain cancers, and it offers Trilogy, an advanced system for image-guided radiotherapy and radiosurgery. Individuals needing orthopedic and rehabilitative services will find it all at Kent General Hospital. The 16-bed designated Center for Orthopedics provides post-surgical care for patients who have had bone or joint surgery. Kent General also offers physical, occupational, speech and aquatic therapy services on an outpatient basis. Home care services are also available. Diagnostic services continue to grow at Kent General. In 2009 Bayhealth implemented full-field digital mammography at all locations providing mammography services. Other services include open MRI, PET CT, and general X-ray services. Kent General s other services include a new Wound Care Center, Sleep Disorders Center, respiratory and neurodiagnostic services, and Lifestyles Fitness Center. An outpatient pharmacy is available to serve patients discharged from the Emergency Department, sameday surgery or other hospital clinics, and three new retail stores opened in 2008 for the convenience of patients and visitors. Milford Memorial Hospital 21 W. Clarke Ave., Milford 422-3311, bayhealth.org The award-winning Milford Memorial Hospital offers a comprehensive array of services to residents of southern and central Delaware, including diagnostic imaging, familycentered birth services, cancer care, rehabilitation services, inpatient and outpatient medical and surgical care, and a 24-hour emergency department. Milford Memorial s Total Joint Center opened in February 2006 to provide specialized orthopedic care for patients recovering from joint replacement surgeries in a patientcentered, healing environment. Milford Memorial s state-of-theart diagnostic imaging center offers 50 Delaware Today Health & Wellness Fall 2010-Winter 2011
Christiana Care's Wilmington Hospital PET and CT scans, MRI (including open MRI at the Outpatient Imaging Center), nuclear medicine and EKG tests, as well as laboratory and X-ray services. Mothers-to-be can benefit from the warmth and convenience of giving birth and recovering in the same room, the Labor, Deliver, Recover and Post-Partum Suite. In January 2002 a comprehensive, 12,000-square-foot cancer center opened, providing radiation therapy and chemotherapy services under one roof, as well as the opportunity to participate in clinical trials. The Inpatient Rehabilitation Center at Milford Memorial is a program unique to southern Delaware. It offers a comprehensive therapy program dedicated to the treatment of individuals impaired by stroke, neurological disorders, accidents, arthritis and other disabling impairments. Accredited by the Commission on Accreditation of Rehabilitation Facilities, the Inpatient Rehabilitation Center received a 2007 W.L. (Bill) Gore Award of Excellence. Milford Memorial s many other services include a Sleep Disorders Center, Lifestyles Fitness Center and other rehabilitation services, including occupational therapy, speech pathology and cardiopulmonary rehabilitation. Beebe Medical Center 424 Savannah Road, Lewes, 645-3300 beebemed.org Beebe Medical Center is a not-for-profit community hospital with 210 licensed beds. Specialized service lines include cardiac and vascular, oncology, orthopedics, and women s health. Beebe Medical Center operates an open-heart surgery program in affiliation with Christiana Care Health System. It also has an Interventional Cardiology program, a round-the-clock, hospitalist program and a multi-disciplinary cancer center offering medical oncology and radiation oncology services and surgical oncology. Beebe s medical staff consists of more than 200 physicians and practitioners representing 40 specialties. Beebe Medical Center operates Lab Express, diagnostic imaging and physical therapy outpatient services in Lewes, Milton, Millville, Millsboro, Georgetown, Long Neck and Rehoboth. Beebe Medical Center services also include: diabetes management, a sleep disorders center, the Gull House adult activities center, home health agency, an integrative health department, high school-based wellness centers, and the only hospital-based, nursing school in the state, Beebe School of Nursing. Fall 2010-Winter 2011 Delaware Today Health & Wellness 51
Hospitals, continued Dover Behavioral Health System Beebe s Emergency Department in Lewes is a Level III trauma center and from Memorial Day weekend to Labor Day Weekend the Beebe Emergency Center on Del. 26 in Millville provides services to visitors and residents. Beebe participates in many community events annually, including the American Cancer Society s Relay for Life and Making Strides Against Breast Cancer, the March of Dimes walk and the American Heart Association's Heart Walk. The Community Health department provides cholesterol, glucose, blood pressure, osteoporosis and other free screenings throughout the area. Support programs include an Alzheimer s and caregivers support group, diabetes education and support groups, a Parkinson s disease support group, the Mended Heart program for cardiac patients, and the Better Breathers Club for those with pulmonary disease. Christiana Care Health System Christiana Care, a nonprofit leader in healthcare, has more than a 100-year tradition of providing a full range of high-quality healthcare to Delaware and surrounding communities. Christiana Care has two acute-care hospitals, Wilmington Hospital in downtown Wilmington and Christiana Hospital in the Stanton area. A free regular shuttle service transports patients and visitors between them. With more than 10,000 employees, Christiana Care is the largest private employer in Delaware and the 10th-largest employer in the Philadelphia region. This past fiscal year, Christiana and Wilmington hospitals admitted nearly 55,000 patients, making them two of the busiest hospitals in the nation. The U.S. Department of Health and Human Services has designated the organization as a National Community Center of Excellence in Women s Health. For the past two years, Christiana Care has received a Best Hospital ranking from U.S. News & World Report and has been named a Thomson Reuters 100 Top Hospital Performance Leader. Christiana Care has also won the Consumer Choice Award as top choice of healthcare providers for 13 straight years and has been named a Best in the Business Top Workplace employer by The News Journal for seven consecutive years. Christiana Care provided $55.7 million in charity care to area residents last year. The Helen F. Graham Cancer Center, a regional cancer program, features today s most sophisticated diagnostic capabilities and advanced medical, surgical and radiation treatments. As one of only 30 National Cancer Institute-selected Community Cancer Center Programs in the United States, the Graham Cancer Center is making tremendous strides to speed research and raise the quality of care for minority and underserved patients. Christiana Care ranks among the national leaders in clinical cancer research, with nearly 52 Delaware Today Health & Wellness Fall 2010-Winter 2011
seven times the national average of patients enrolled in clinical studies of new methods of preventing, early detection of and treating cancer. More than 130 clinical trials are currently in progress. The Eugene du Pont Preventive Medicine & Rehabilitation Institute, on the grounds of a former du Pont estate, is the headquarters for Christiana Care s prevention and disease management programs. Preventive medicine features a wide variety of programs for exercise, nutrition, weight management and stress management. In addition, Christiana Care offers disease management programs for heart and vascular disease, asthma and diabetes. Christiana Care s Visiting Nurse Association has been taking care of homebound Delawareans since 1922. Christiana Care s VNA is the state s largest, most experienced home healthcare agency, with more than 270,000 home visits last year. More than 1,400 doctors are affiliated with Christiana Care, which has a medical and surgical residency program affiliated with Jefferson Medical College of the Thomas Jefferson University in Philadelphia. Nanticoke Memorial Hospital in Seaford Christiana Hospital near Newark Christiana Hospital 4755 Ogletown-Stanton Road, Newark, 733-1000 christianacare.org The 913-bed Christiana Hospital, built in 1985, has a Level-I trauma center (highest capability), which makes it the principle trauma and referral center for Delaware, as well as neighboring counties in Pennsylvania, Maryland and New Jersey. The Center for Heart & Vascular Health at Christiana Hospital is a major referral center, with staff performing the latest techniques for heart and vascular disease prevention, diagnosis and therapy. Women s and Children s Health Services is one of the busiest maternity sites in the country, with more than 7,200 babies born each year. Christiana Hospital has a Level III (highest capability) specialcare nursery for premature newborns and babies suffering from congenital medical conditions. Wilmington Hospital 501 W. 14th St., Wilmington, 733-1000 christianacare.org The 241-bed Wilmington Hospital includes a rehabilitation facility and a joint replacement center known for its outstanding quality of care and patient outcomes. The Wilmington campus is now undergoing a $210 million transformation, which includes doubling the size of the emergency department and adding up to 120 new patient beds. Dover Behavioral Health System 725 Horsepond Road, Dover, 741-0140 doverbehavioral.com Dover Behavioral Health System (Dover BHS) is the only freestanding behavioral health facility in southern Delaware. The facility is comprised of 52 beds and provides services for the surrounding Delaware and Maryland communities. Dover BHS offers inpatient and partial day behavioral health services supported by complete medical and diagnostic resources. With individualized treatment planning for adults and adolescents Dover BHS ensures that every patient receives comprehensive and collaborative care. Dover BHS is open 24 hours per day, 7 days per week and offers free level of care assessments to determine the appropriate services needed. No appointment is necessary and most private insurances, Medicaid, Medicare, and Tricare are accepted. Fall 2010-Winter 2011 Delaware Today Health & Wellness 53
Hospitals, continued Nanticoke Health Services 801 Middleford Road, Seaford, 629-6611 nanticoke.org Nanticoke Health Services includes Nanticoke Memorial Hospital, a nonprofit hospital with 120 beds, LifeCare at Lofland Park, a short-term rehabilitation or long-term care facility with 110 beds and a dedicated dementia unit, the Mears Health Campus, and the Nanticoke Physician Network. Services available at Nanticoke Memorial Hospital include critical and emergency care, maternity and women s health, diagnostic and interventional cardiology, a certified stroke center, a vascular center and a full array of outpatient and therapy services. The hospital provides 24-hour emergency care to the residents of western Sussex County and is a certified Level III trauma center. In fiscal 2009 the hospital treated nearly 5,500 inpatients, provided outpatient services and testing for more than 60,000 patients, performed over 2,500 outpatient surgeries and saw nearly 33,000 patients in the emergency room. In 2009 Nanticoke Memorial Hospital completed a successful St. Francis Hospital in Wilmington Select Specialty Hospital-Wilmington Joint Commission Accreditation survey, the gold standard in healthcare. Nanticoke s Cancer Care Center partnered with Peninsula Regional s Richard A. Henson Cancer Institute to allow patients access to a more comprehensive array of cancer services and provide patient access to clinical trials. Nanticoke received re-accreditation with accommodation for its Cancer Care Center, added many new services and upgraded technology. Many community education classes, outreach programs and support groups are available through Nanticoke Health Services, including many free or low-cost screenings and an affordable option for the seasonal flu vaccination each fall. Nanticoke s Website offers an online physician directory and access to a referral service, online registration for educational classes and more details about available healthcare services. Employment and volunteer opportunities are also posted on the Website. Rockford Center 100 Rockford Drive, Newark, 996-548 rockfordcenter.com Rockford is a 92-bed facility that provides easy access to a full complement of inpatient and partial-day behavioral health programs for children, adolescents, adults and seniors. The professional staff at Rockford Center take a multidisciplinary approach to all treatment services, using best practices as a guide for assessing, treating and caring for patients. Rockford Center s mission is to achieve and sustain service excellence by providing responsive, reliable and respectful healthcare for every patient, every day. Rockford Center is open 24 hours a day, seven days a week and offers level-of-care assessments to determine the appropriate services needed. No appointment is necessary and walk-ins are welcome. Most private insurances, Medicaid, Medicare, and Tricare are accepted. Select Specialty Hospital-Wilmington Seventh and Clayton Streets, Fifth Floor, Wilmington, 421-4591, selectspecialtyhospitals.com Select Specialty Hospital-Wilmington is an acute care hospital that specializes in the care of medically complex patients who require extended acute care to recover from their accidents, illnesses, and injuries. Select Specialty is the regional referral center for Delaware, south New Jersey, and the Eastern Shore of Maryland for patients with critical respiratory complications, chronic wounds, multiple system failure, infectious diseases or trauma. 54 Delaware Today Health & Wellness Fall 2010-Winter 2011
St. Francis Hospital 701 N. Clayton St., Wilmington, 421-4100 stfrancishealthcare.org St. Francis, a member of Catholic Health East and Delaware s only Catholic Hospital, has been serving Wilmington and Northern New Castle County since 1924. In 2007 and 2008, St. Francis Hospital was recognized by HealthGrades, the nation s leading independent healthcare ratings company, as being in the top 10 percent in the nation for joint replacement and gastrointestinal surgeries and procedures. In 2006 St. Francis launched Delaware s first da Vinci Surgical Program. The St. Francis Robotic Institute of Delaware boasts one of the most comprehensive and experienced minimally invasive da Vinci surgical teams in the region. In 2008 St. Francis Hospital launched the Peripheral Vascular Institute, which offers a multidisciplinary team approach to early diagnosis and treatment of peripheral vascular problems. St. Francis is the first and only hospital in Delaware to offer new Diamondback 360 Orbital Atherectomy technology, which is designed to remove plaque including calcium in the legs. The St. Francis Heart Center is beating national averages with faster treatment, fewer complications, shorter recovery times and better results for your heart. The St. Francis Heart Center provides a full range of cardiac services, from expanded cardiac catheterization services to a broad range of treatment options, including bypass and other surgery and rehabilitation. St. Francis is a full-service community hospital, and women s health is one of its specialties. In 2008 the hospital introduced the St. Francis Emergency Medical Services department, which holds the city of Wilmington s 911 contract. Another vital part of the healthcare system is the Franciscan Care Center at Brackenville. The center provides long-term care and restorative nursing care, along with rehabilitation services. Other services offered at the Wilmington campus include 24-hour emergency services with Level 4 trauma designation with fast-track minor emergency care, Bariatric Surgery Center of Excellence, wound care, a sleep-neurodiagnostics center, pain center, home care, rehabilitation and imaging services. Community outreach efforts consist of the Center of Hope, a family practice center in Newark, the Tiny Steps prenatal program for low-income pregnant women, and the St. Clare Van, which provides medical care to the uninsured. Wilmington VA Hospital 1601 Kirkwood Hwy., Wilmington, 994-2511 wilmington.va.gov President Harry S. Truman approved establishment of a Wilmington Veterans Administration Hospital in 1946. Construction was completed in 1950, making the Wilmington VAMC the ninth VA hospital to open after World War II. Since its inception, the Wilmington VAMC s mission is providing quality health services to Veterans and as a healthcare teaching entity. The organization is also known as the VA Delaware and Southern New Jersey Healthcare System, recognizing its far-reaching geographic and clinical efforts and responsibilities. Wilmington VA Hospital The Wilmington Delaware campus consists of the 60-bed Medical Center, a 60-bed Community Living Center (CLC), previously known as a nursing home, and a Veterans Benefits Administration facility. The organization also operates five community-based outpatient clinics serving southern Delaware and southern New Jersey. The Medical Center is a Clinical Referral Level 2 complexity facility providing a full range of clinical services with state-of-the-art technology. Comprehensive healthcare is provided through primary and long-term care in medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics and extended care. Wilmington VAMC is a part of a regional network of nine Veterans Affairs facilities in Pennsylvania and West Virginia. The Wilmington VA reaches out to military personnel returning from Iraq and Afghanistan to help them make a seamless transition to veterans healthcare via the Post Deployment Health Risk Assessment program. VA outreach efforts also include letters and phone calls to recently discharged servicemen and women. Services include outpatient substance abuse and mental health care, Post Traumatic Stress Disorder (PTSD) and intensive case management. Wilmington also works with the Vet Center offering readjustment services to veterans, focusing primarily on military trauma and family issues counseling. VAMC Wilmington is fully accredited by the Joint Commission, an independent, not-for-profit accrediting organization, the College of American Pathologists and the American College of Surgeons Commission on Cancer. The Wilmington VAMC is affiliated with Thomas Jefferson University, the University of Maryland, the University of Medicine and Dentistry of New Jersey and the Pennsylvania School of Optometry. Residents rotate through general medicine, neurology, general surgery and ophthalmology. More than 288 residents, interns, and students train at the Wilmington VAMC each year. Various allied health training programs support nursing, medical technology, occupational therapy, dietetics, dental hygiene/therapist, audiology and social work. Generally, anyone who served at least two years in active military service and was discharged with any rating other than dishonorable is eligible for VA benefits and healthcare services. Veterans can call 994-2511, ext. 5212 or (800) 461-8262, ext. 5212 for healthcare information. For benefit information, call (800) 827-1000. HW Fall 2010-Winter 2011 Delaware Today Health & Wellness 55