Research output Listing of Research output Doing More with Less in Health Care: Findings from a Multi-Method Study of Decommissioning in the English National Health Service Harlock, J., Williams, I., Robert, G. B., Hall, K., Mannion, R. & Brearley, S. 30 Oct 2017 In : Journal of Social Policy. 22 p. 'It's sometimes hard to tell what patients are playing at': How healthcare professionals make sense of why patients and families complain about care Adams, M., Maben, J. & Robert, G. 1 Aug 2017 In : Health. What outcomes are associated with developing and implementing co-produced interventions in acute healthcare settings? A rapid evidence synthesis Clarke, D., Jones, F., Harris, R. & Robert, G. 11 Jul 2017 In : BMJ Open. 7, 7, 11 p., e014650 How do hospital boards govern for quality improvement?: A mixed methods study of 15 organisations in England Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E. & Fulop, N. J. 8 Jul 2017 In : BMJ Quality and Safety. p. 1-9 9 p. New models to support the professional education of health visitors: A qualitative study of the role of space and place in creating community of learning hubs Donetto, S., Malone, M., Sayer, L. & Robert, G. Jul 2017 In : Nurse Education Today. 54, p. 69-76 Nursing work and sensory experiences of hospital design: A before and after qualitative study following a move to allsingle room inpatient accommodation Donetto, S., Penfold, C., Anderson, J., Robert, G. & Maben, J. Jul 2017 In : Health & place. 46, p. 121-129 9 p. Emergency department staff priorities for improving palliative care provision for older people: A qualitative study Wright, R. J., Lowton, K., Robert, G., Grudzen, C. R. & Grocott, P. 21 Apr 2017 In : Palliative medicine. Using Experience-based Co-design with older patients, their families and staff to improve palliative care experiences in the Emergency Department: A reflective critique on the process and outcomes Blackwell, R. W. N., Lowton, K., Robert, G., Grudzen, C. & Grocott, P. Mar 2017 In : International Journal of Nursing Studies. 68, p. 83-94 12 p. Taking data seriously: the value of actor-network theory in rethinking patient experience data Desai, A. A., Zoccatelli, G., Adams, M. A., Allen, D., Brearley, S., Rafferty, A. M., Robert, G. & Donetto, S. 9 Jan 2017 In : Journal of health services research & policy. 22, 2, p. 134-136 3 p. Exploring the adoption of Schwartz Center Rounds as an organisational innovation to improve staff well-being in England, 2009-2015 Robert, G., Philippou, J., Leamy, M., Reynolds, E., Ross, S., Bennett, L., Taylor, C., Shuldham, C. & Maben, J. 1 Jan 2017 In : BMJ Open. 7, 1, p. 1-10 10 p., e014326 Co-design, organisational creativity and quality improvement in the healthcare sector: 'designerly' or 'design-like'? Robert, G. B. & Macdonald, A. 2017 Designing for Service. Key Issues and New Directions. Sangiorgi, D. & Prendiville, A. (eds.). London: Bloomsbury Academic Research output: Chapter in Book/Report/Conference proceeding Chapter
Training Genetic Counsellors to Deliver an Innovative Therapeutic Intervention: their Views and Experience of Facilitating Multi-Family Discussion Groups Eisler, I., Flinter, F., Grey, J., Hutchison, S., Jackson, C., Longworth, L., MacLeod, R., McAllister, M., Metcalfe, A. M., Patch, C., Cope, B., Robert, G. B., Rehman, E. J. & Ulph, F. 10 Oct 2016 In : Journal Of Genetic Counseling. Improving childhood nutrition and wellness in South Africa: involving mothers/caregivers of malnourished or HIV positive children and health care workers as co-designers to enhance a local quality improvement intervention van Deventer, C., Robert, G. B. & Wright, A. 5 Aug 2016 In : BMC Health Services Research. 16, 358, 13 p. Developing person-centred services: the contribution of Experience-based Co-design to high quality nursing care Robert, G. B. 1 Apr 2016 Person-centred approaches in healthcare: a handbook for nurses and midwives. Tee, S. (ed.). Buckingham: Open University Press Research output: Chapter in Book/Report/Conference proceeding Chapter One size fits all? Mixed methods evaluation of the impact of 100% single-room accommodation on staff and patient experience, safety and costs Maben, J., Griffiths, P., Penfold, C., Simon, M., Anderson, J. E., Robert, G., Pizzo, E., Hughes, J., Murrells, T. & Barlow, J. 22 Mar 2016 In : Bmj Quality & Safety. 25, p. 241-256 16 p. What patients do and their impact on implementation: an ethnographic study of participatory quality improvement projects in English acute hospitals Robert, G. B. 2016 In : Journal of Health Organization & Management. 30, 2 Using institutional theory to analyse hospital responses to external demands for finance and quality in five European countries Robert, G. B. & Anderson, J. 17 Dec 2015 In : Journal of health services research & policy. Experience based co-design reduces formal complaints on an acute mental health ward Springham, N. & Robert, G. B. 12 Nov 2015 In : BMJ Quality Improvement Reports. 4 Developing an intervention to facilitate family communication about inherited genetic conditions, & training genetic counsellors in its delivery Eisler, I., Ellison, M., Flinter, F., Grey, J., Hutchison, S., Jackson, C., Longworth, L., MacLeod, R., McAllister, M., Metcalfe, A. M., Murrells, T. J., Patch, C., Pritchard, S., Robert, G. B., Rowland, E. J. & Ulph, F. 7 Oct 2015 In : European Journal of Human Genetics. 9 p. Enhancing the experience of carers in the chemotherapy outpatient setting: an exploratory randomised controlled trial to test impact, acceptability and feasibility of a complex intervention co-designed by carers and staff Tsianakas, V., Robert, G., Richardson, A., Verity, R., Oakley, C., Murrells, T., Flynn, M. & Ream, E. 1 Oct 2015 In : Supportive Care in Cancer. 23, 10, p. 3069-3080 12 p. Experience based Co-design and Healthcare Improvement: Realizing Participatory design in the Public Sector Donetto, S., Pierri, P., Tsianakas, V. & Robert, G. Jun 2015 In : The Design Journal. 18, 2, p. 227-248 22 p. Response to: A work smarter, not harder approach to improving healthcare quality by Hayes et al Robert, G. B. & Donetto, S. 23 Apr 2015 In : Bmj Quality & Safety. 24, 6, p. 407-408 1 p.
Research output: Contribution to journal Letter Sustaining improvement?: The 20-year jönköping quality improvement program revisited Staines, A., Thor, J. & Robert, G. Mar 2015 In : QUALITY MANAGEMENT IN HEALTH CARE. 24, 1, p. 21-37 17 p. Evaluating a major innovation in hospital design: workforce implications and impact on patient and staff experiences of all single room hospital accommodation Maben, J., Griffiths, P., Penfold, C., Simon, M., Pizzo, E., Anderson, J., Robert, G., Hughes, J., Murrells, T., Brearley, S. & Barlow, J. 24 Feb 2015 In : Health Services And Delivery Research. 3, 3, 304 p. Patients and staff as codesigners of healthcare services Robert, G., Cornwell, J., Locock, L., Purushotham, A., Sturmey, G. & Gager, M. 10 Feb 2015 In : BMJ. 350, 6 p., g7714 Exploring the legacies of filmed patient narratives: the interpretation and appropriation of patient films by Health Care staff Adams, M., Robert, G. & Maben, J. 2015 In : Qualitative Health Research. 10 p. Informing the development of NICE (National Institute for Health and Care Excellence) quality standards through secondary analysis of qualitative narrative interviews on patients experiences Ziebland, S., Locock, L., Fitzpatrick, R., Stokes, T., Robert, G., O'Flynn, N., Bennert, K., Ryan, S., Thomas, V. & Martin, A. Nov 2014 In : Health Services And Delivery Research. 2, 45 Disentangling rhetoric and reality: an international Delphi study of factors and processes that facilitate the successful implementation of decisions to decommission healthcare services Robert, G., Harlock, J. & Williams, I. 10 Sep 2014 In : Implementation Science. 9, 123 Applying different quality and safety models in healthcare improvement work: Boundary objects and system thinking Wiig, S., Robert, G., Anderson, J. E., Pietikainen, E., Reiman, T., Macchi, L. & Aase, K. May 2014 In : Reliability engineering & system safety. 125, N/A, p. 134-144 11 p., N/A Testing accelerated experience-based co-design: a qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement Locock, L., Robert, G., Boaz, A., Vougioukalou, S., Shuldham, C., Fielden, J., Ziebland, S., Gager, M., Tollyfield, R. & Pearcey, J. Feb 2014 In : Health Services And Delivery Research. 2, 4, 122 p. Understanding and improving patient experience: A national survey of training courses provided by higher education providers and healthcare organizations in England Robert, G., Waite, R., Cornwell, J., Morrow, E. & Maben, J. Jan 2014 In : Nurse Education Today. 34, 1, p. 112-120 9 p. Exploring the nature and impact of leadership on the local implementation of The Productive Ward Releasing Time to Care Morrow, E., Robert, G. & Maben, J. 2014 In : Journal of Health Organization & Management. 28, 2, p. 154-176 23 p. Investigating the organisational impacts of quality improvement: a protocol for a realist evaluation of improvement approaches drawing on the Resource Based View of the Firm Burton, C. R., Rycroft Malone, J., Robert, G., Willson, A. & Hopkins, A. 2014 In : BMJ Open. 4, 7, 9 p., e005650
Using a national archive of patient experience narratives to promote local patient-centered quality improvement: an ethnographic process evaluation of 'accelerated' experience-based co-design Locock, L., Robert, G., Boaz, A., Vougioukalou, S., Shuldham, C., Fielden, J., Ziebland, S., Gager, M., Tollyfield, R. & Pearcey, J. 2014 In : Journal of Health Services Research & Policy. N/A, N/A, p. N/A 8 p., N/A Mechanisms can help to use patients experiences of chronic disease in research and practice: an interpretive synthesis Morrow, E., Cotterell, P., Robert, G., Grocott, P. & Ross, F. Aug 2013 In : Journal of Clinical Epidemiology. 66, 8, p. 856-864 9 p. "Catching up": The significance of occupational communities for the delivery of high quality home care by community nurses Adams, M., Robert, G. & Maben, J. Jul 2013 In : Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine. 17, 4, p. 422-438 17 p. Co-producing novel wound care products for Epidermolysis bullosa; an empirical case study of the use of surrogates in the design and prototype development process Grocott, P., Blackwell, R., Currie, C., Pillay, E. & Robert, G. Jun 2013 In : International Wound Journal. 10, 3, p. 265-273 9 p. Prospects for comparing European hospitals in terms of quality and safety: lessons from a comparative study in five countries Burnett, S., Renz, A., Wiig, S., Fernandes, A., Weggelaar, A. M., Calltorp, J., Anderson, J. E., Robert, G., Vincent, C. & Fulop, N. Feb 2013 In : International journal for quality in health care : journal of the International Society for Quality in Health Care / ISQua. 25, 1, p. 1-7 7 p. Measuring relational aspects of hospital care in England with the 'Patient Evaluation of Emotional Care during Hospitalisation' (PEECH) survey questionnaire Murrells, T., Robert, G., Adams, M., Morrow, E. & Maben, J. 30 Jan 2013 In : BMJ Open. 3, 1, e002211 Investigating the use of patient involvement and patient experience in quality improvement in Norway: rhetoric or reality? Wiig, S., Storm, M., Aase, K., Gjestsen, M. T., Solheim, M., Harthug, S., Robert, G., Fulop, N. & QUASER team 2013 In : BMC HEALTH SERVICES RESEARCH. 13, p. 206 Rethinking policy approaches to measuring and improving patient experience Robert, G. & Cornwell, J. 2013 In : Journal of Health Services Research & Policy. 18, 2, p. 67-69 3 p. Implementing patient-centred cancer care: using experience-based co-design to improve patient experience in breast and lung cancer services Tsianakas, V., Robert, G., Maben, J., Richardson, A., Dale, C. & Wiseman, T. Nov 2012 In : Supportive Care in Cancer. 20, 11, p. 2639-2647 9 p. Using patients' experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both? Tsianakas, V., Maben, J., Wiseman, T., Robert, G., Richardson, A., Madden, P., Griffin, M. & Davies, E. A. 22 Aug 2012 In : BMC HEALTH SERVICES RESEARCH. 12, p. 1-11 11 p., 271
'Poppets and parcels': the links between staff experience of work and acutely ill older peoples' experience of hospital care Maben, J., Adams, M., Peccei, R., Murrells, T. & Robert, G. Jun 2012 In : International journal of older people nursing. 7, 2, p. 83-94 12 p. Implementing large-scale quality improvement: lessons from The Productive Ward: Releasing Time to Care Morrow, E., Robert, G., Maben, J. & Griffiths, P. 2012 In : INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE. 25, 4, p. 237-53 17 p. A longitudinal, multi-level comparative study of quality and safety in European hospitals: the QUASER study protocol Robert, G. B., Anderson, J. E., Burnett, S. J., Aase, K., Andersson-Gare, B., Bal, R., Calltorp, J., Nunes, F., Weggelaar, A- M., Vincent, C. A., Fulop, N. J. & QUASER team 26 Oct 2011 In : BMC HEALTH SERVICES RESEARCH. 11, 285 The adoption, local implementation and assimilation into routine nursing practice of a national quality improvement programme: the Productive Ward in England Robert, G., Morrow, E., Maben, J., Griffiths, P. & Callard, L. Apr 2011 In : Journal of Clinical Nursing. 20, 7-8, p. 1196-1207 12 p. Adopting and assimilating new non-pharmaceutical technologies into health care: a systematic review Robert, G., Greenhalgh, T., MacFarlane, F. & Peacock, R. Oct 2010 In : Journal of Health Services Research and Policy. 15, 4, p. 243-250 8 p. Research output: Contribution to journal Literature review The Clinical Services Redesign Program in New South Wales: perceptions of senior health managers Masso, M., Robert, G., McCarthy, G. & Eagar, K. 2010 In : AUSTRALIAN HEALTH REVIEW. 34, 3, p. 352-359 8 p. Organizing for Quality: The improvement journeys of leading hospitals in Europe and the United States Bate, P., Mendel, P. & Robert, G. 2008 Radcliffe. 280 p. Research output: Book/Report Book The above report is produced using the following setup Ordered by: null