My Passport to Living-Donation. Questions? Call or visit MyUPMC.com.

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My Passport to Living-Donation 1

Welcome Welcome to UPMC Transplant Services. This is your passport to living-donation your guide to completing your donor evaluation. Each page gives important information about a member of your donor team. If at any time during your evaluation you have questions or concerns, please let us know. Are You Eligible for Assistance through the National Living Donor Assistance Center (NLDAC)? If you are thinking about being a living donor, it is very important to apply for assistance through the NLDAC. The NLDAC may be able to lessen some of the burden of donor expenses. Both the donor and recipient will need to fill out the application. Talk to your living-donor transplant nurse coordinator for more information. II

Table of Contents MyUPMC...1 Transplant Physician... 3 Transplant Surgeon... 3 Living-Donor Transplant Nurse Coordinator...4 Living-Donor Transplant Advocate...4 Transplant Nutritionist... 5 Transplant Social Worker... 6 Transplant Pharmacist... 6 Transplant Behavioral Health Nursing... 7 Transplant Psychiatrist... 7 Transplant Credit Analyst (Finance)... 8 Consults... 9 Blood Work...11 Wrap-Up......................................... 11 Diagnostic Services...12 Other Testing...17 Important Information... 18 Patient and Visitor Information... 19 Organizations Related to Liver Transplant...20 UPMC Oakland Campus Map...21 Questions...23 III

Welcome to MyUPMC MyUPMC keeps you connected to your doctor, allows you to renew prescriptions and get lab results, and much more. Plus, it s completely FREE. Learn more and sign up for an account at MyUPMC.com. MyUPMC allows you to: Communicate with your UPMC doctor View your medical records See your lab results Manage your family s health Request or schedule appointments Pay bills online Renew your prescriptions Plus, MyUPMC is completely FREE. You can stay connected to your doctor, renew prescriptions, get lab results, and much more. All you need to do is SIGN UP for an account from a desktop or laptop computer. MyUPMC is compatible with the leading browsers, including Internet Explorer 8, 9, and 10; Firefox; Chrome; and Safari. Once a MyUPMC member, you can also gain access from mobile devices including Android and Apple (ios). A video demonstration is available for you to watch at MyUPMC.com. 1

MyUPMC Sign Up Instructions If at any time you need help with signing up, call the MyUPMC Support Line at 1-866-884-8579. 1. Go to MyUPMC.com from a desktop or laptop computer. 2. Click the Sign up now button. 3. Click the Create new account button. 4. On the next page, you must read and agree to the MyUPMC terms and conditions. Check the box and click the Continue button. 5. You must enter information to verify your identity, including the access code if one has been provided to you. Once completed, click the Continue button. 6. Create a username and password, and create an answer to one of the security questions. 7. Click the Continue button to complete registration. 8. Once registration is complete, you can download the MyChart app on your Android or Apple (ios) device that allows you to access MyUPMC from anywhere. My care. My time. MyUPMC. 2

Transplant Physician A transplant physician will perform a medical history and physical, and will focus on your ability to donate. Transplant physician will place necessary contact information in above box. Transplant Surgeon A transplant surgeon will assess your physical capability and risks for donation. The surgeon will review your medical and surgical history, and will address all options available. Transplant surgeon will place necessary contact information in above box. 3

Living-Donor Transplant Nurse Coordinator Your living-donor transplant nurse coordinator will talk with you about the donation process, and will also help take you through the evaluation process. Your living-donor transplant nurse coordinator is here to answer any questions you may have today and in the future. Living-donor transplant nurse coordinator will place necessary contact information in above box. Living-Donor Transplant Advocate Your living-donor transplant advocate will be able to provide you with information about transplantation and donation, including the emotional, and psychological aspects of living-donation. Living-donor transplant advocate will place necessary contact information in above box. 4

Transplant Nutritionist Your nutritionist will assess your nutritional status, and dietary knowledge, and will provide education on recommendations for your diet. The nutritionist also will help you to develop, begin, and maintain a nutritional program. Transplant nutritionist will place necessary contact information in above box. 5

Transplant Social Worker Your transplant social worker will discuss your support team at home, your prescription insurance coverage, and other social parts of the transplant process. Transplant social worker will place necessary contact information in above box. Transplant Pharmacist Your transplant pharmacist will meet with you to get a complete list of all medicines and supplements you take, both prescription and over-the-counter, and ask you how you take your medicines. Transplant pharmacist will place necessary contact information in above box. 6

Transplant Behavioral Health Nursing You may need to see a transplant behavioral health nurse during the course of your evaluation. If so, your clinical nurse specialist in psychiatric/mental health will meet with you to assess any current symptoms that are being treated, or may need to be treated. The nurse specialist will develop a set of recommendations for you to complete before your surgery. Transplant behavioral health nurse will place necessary contact information in above box. Transplant Psychiatrist You may need to see a transplant psychiatrist during your evaluation process. If so, your transplant psychiatrist will screen for any illnesses that need treatment. Your transplant psychiatrist is also available to support and counsel you before and after your surgery. Transplant psychiatrist will place necessary contact information in above box. 7

Transplant Credit Analyst (Finance) The transplant recipient s insurance should cover many of the expenses related to donation, including evaluation, surgery, and certain follow-up appointments. Your transplant credit analyst will review your insurance coverage and benefits information. Transplant credit analyst will place necessary contact information in above box. 8

Consults A transplant physician and transplant surgeon will determine what other members of the UPMC care team should be involved in your donor evaluation. Your transplant living-donor nurse coordinator will review these appointments with you. Consult: Date and Time: Physician: Notes: Consult: Date and Time: Physician: Notes: 9

Consult: Date and Time: Physician: Notes: Consult: Date and Time: Physician: Notes: 10

Blood Work Your transplant physician and transplant surgeon will order specific blood work to be completed during your donor evaluation. You will have blood work on the day of your evaluation. Blood draw completed: Staff Initials: Wrap-Up Before your case is presented, the transplant team needs you to have these additional tests (listed below) completed. Please have results faxed to 412-692-4154. Your case will be presented to the transplant selection committee when all testing has been completed. Please keep in contact with your living-donor coordinator and let him or her know once the testing is complete. If you haven t heard within three weeks after all of your testing has been completed, please contact your living-donor coordinator. 11

Diagnostic Services Your transplant physician and transplant surgeon will determine what diagnostic services are needed for your donor evaluation. We have schedulers available to help schedule testing at UPMC facilities. Your living-donor nurse coordinator will review these diagnostic services with you. Electrocardiogram (EKG) Check When Scheduled Not Required Time: Exercise Stress Echocardiogram (Echo) Check When Scheduled Not Required Time: 12

Cardiac Stress Test (Regadenoson SPECT) Check When Scheduled Not Required Time: 13

Chest X-Ray (2 View) Check When Scheduled Not Required Time: Radiological Procedure (GFR or MRCP) Check When Scheduled Not Required Time: 14

Computed Tomography (CT) Scan Check When Scheduled Not Required Time: Colonoscopy (For men and women who are age 50 or older.) Check When Scheduled Not Required Time: 15

Mammogram (For women who are age 40 or older.) Check When Scheduled Not Required Time: Pap Smear (For women between the ages of 21 and 65.) Check When Scheduled Not Required Time: 16

Other Testing Test: Time: Test: Time: Test: Time: Test: Time: 17

Important Information UPMC Transplant Services 412-647-5800 877-640-6746 Fax your evaluation test results to: 412-692-4154 Radiology (5 th floor of UPMC Montefiore; 1 st floor of UPMC Presbyterian) 412-647-XRAY (9729) UPMC Presbyterian Prescription Shop 412-864-0900 Your prescriptions can be filled before you leave the hospital. Please call the number above, or ask a member of your health care team for more information. Located across from the PNC Bank and near the Starbucks. Falk Pharmacy 412-623-6222 3601 Fifth Ave., Pittsburgh, PA 15213 Family House 412-647-7777 www.familyhouse.org UPMC Presbyterian and UPMC Montefiore Main Number 412-647-2345 continued > 18

Patient and Visitor Information Full Service PNC Bank UPMC Presbyterian 1 st Floor Bank Machine Locations UPMC Montefiore 7 Main lobby UPMC Presbyterian 11 th floor near the cafeteria and main lobby near the cashier Walkway between UPMC Presbyterian and Falk Medical Building Cafeterias The two hospital cafeterias are open to visitors. Patients may dine in the cafeterias if they have their doctors permission. The cafeterias offer a wide variety of hot and cold meals, kosher sandwiches, and Dining Smart options. Take-out is available. UPMC Presbyterian Cafeteria UPMC Presbyterian, 11 th floor 7 days a week, 6:30 a.m. to 2:30 a.m. Daily menu: 412-647-4EAT (4328) UPMC Montefiore Cafeteria UPMC Montefiore, 4 th floor Weekdays, 6:30 a.m. to 2 p.m. LHAS Café on Seventh UPMC Montefiore, 7 Main, near the lobby Weekdays, 10:30 a.m. to 7:15 p.m. Take-out: 412-802-8644 Luncheon selections, including daily specials, in a relaxed environment. Quick-Serve LHAS Café Express UPMC Montefiore, 7 Main lobby Weekdays, 6 a.m. to 5 p.m. Call ahead for take-out: 412-802-8644 Specialty coffees, drinks, and pastries. 19 continued >

Falk Café Falk Medical Building, Fifth Avenue lobby Weekdays, 7 a.m. to 1:15 p.m. Sandwiches, salads, soups, and breakfast sweets. Starbucks UPMC Presbyterian, 1 st floor Weekdays, 6 a.m. to 7 p.m. Saturday and Sunday, 6:30 a.m. to 2:30 p.m. Organizations Related to Living-Donation Below are resources to help answer any additional questions you may have about living-donation. Patient Education American Liver Foundation 1-800-GO-LIVER www.liverfoundation.org American Society of Transplantation 856-439-9986 www.myast.org American Society of Transplant Surgeons 703-414-7870 www.asts.org Center for Organ Recovery & Education (CORE) 800-DONORS-7 www.core.org Community Liver Alliance 412-501-3252 www.communityliveralliance.org Donate Life www.organdonor.gov International Transplant Nurses Society 847-375-6340 www.itns.org United Network for Organ Sharing (UNOS) www.transplantliving.org continued > 20

Organizations Related to Liver Transplant (continued) Transportation Assistance Air Care Alliance 888-260-9707 www.aircareall.org Angel Flight East 800-383-WING (9464) www.angelflighteast.org Fundraising/Donor Financial Assistance American Living Organ Donor Network www.helplivingdonorssavelives.org HelpHOPELive www.helphopelive.org National Foundation for Transplants www.transplants.org National Living Donor Assistance Center www.livingdonorassistance.org The Casey Fund For more information, please contact your Transplant Social Worker. Insurance Assistance APPRISE For more information, use an online search engine and type in Apprise-Pennsylvania. National Kidney Registry www.kidneyregistry.org Pennsylvania Health Law Project www.phlp.org 21

Questions Use this page to write down any questions you have as you move through your evaluation. 22

UPMC Oakland Campus Map Legend Crossroads Park 1. 3501 Forbes Ave. ( Oxford building) 2. 200 Meyran Ave. ( Parkvale building) 3. Biomedical Science Tower 3 (BST3) 4. Family House 5. Forbes Tower 6. Iroquois Building 7. Lothrop Hall 8. McKee Place 9. Medical Arts Building 10. Victoria Building YOU ARE HERE UPMC Transplant Services 23

+Emergency Department Entrance 7 24

UPMC Transplant Services UPMC Montefiore, 7 South 3459 Fifth Avenue Pittsburgh, PA 15213 412-647-5800 877-640-6746 UPMC.com/LivingDonorLiver UPMC.com/LivingDonorKidney UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations. To Reorder Use Form # UPMC-1620 PATEX417257 TS/SK 02/16 2016 UPMC 25