Putting Together the Pieces 2013 Couleecap Annual Report

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Putting Together the Pieces 2013 Couleecap Annual Report www.couleecap.org

There are no extra pieces in the universe. Everyone is here because he or she has a place to fill, and every piece must fit itself into the big jigsaw puzzle. -Deepak Chopra

Couleecap - Putting Together the Pieces Completing a puzzle takes time, energy, motivation, and patience. Without all of the pieces in place, a puzzle is not complete and the work is not finished. A puzzle is a good metaphor for Couleecap s approach to fighting poverty in our area. People need all the pieces to achieve self-sufficiency: housing, food, transportation, employment, and education. Couleecap strives to offer programs that address the needed pieces of that puzzle. We can not expect people to succeed when pieces are missing. Couleecap serves Crawford, La Crosse, Monroe, and Vernon counties in western Wisconsin. Our Mission Couleecap fights poverty and promotes self-sufficiency, economic development, and social justice. We are People Helping People, and everyday our actions make a difference in the lives of people and families throughout the Coulee Region. Grace Jones Executive Director Couleecap Annual Report 2013 1

Local Leadership Couleecap s Current Board of Directors Ellen Barum Bob Brague Rick Blasing Karen Dahl Maureen Freedland Mari Freiberg Terry Hicks Karen Joos Monica Kruse Janet Kusch Celesta Leis, Secretary Karen Long Barbara Martinez Mary Masters Kellie McElroy Anne O Connor Bill Rudy, Vice Chair Jane Schaaf Gary Thompson Brian Turben Albert Wee John Young, Chair Putting together the pieces needed to help people begins with a key piece of the puzzle: local leadership. The Couleecap Board of Directors is a diverse group of men and women coming together for a common purpose. These men and women volunteer their time and talents to our cause. For Couleecap, the payoff is a strong, vibrant agency with 47 years of experience helping to solve the puzzle of poverty in our area. Couleecap Annual Report 2013 2 John Young, Board Chair

Putting together the pieces to fight a complex problem like poverty means that no one organization can do the work alone. It takes a community of people to address all of the needed pieces. Community partnerships are an invaluable piece of the puzzle. By establishing over 160 community partnerships in our area, Couleecap ensures that we can find ways to better serve people. Community Partnerships 34,968 people, or 16,973 households, benefitted from the valuable services of Couleecap. $7,871,956 was expensed by Couleecap to provide services to our communities. 119,265 hours were volunteered to Couleecap by community residents. 160 community partnerships were established and maintained between Couleecap and other entities. Community partners are a big part of the puzzle. Thank you to Vernon Electric Cooperative and our other community partners for helping us fight poverty in our area! 3 Couleecap Annual Report 2013

Homelessness Putting together the pieces means that Couleecap is committed to finding homes for the homeless. When you have a home it can be easy to take for granted what an important piece of the puzzle this is. Offering people who are homeless a safe and stable home is probably one of the most important programs we offer. Once people have stable housing they can begin to address the other pieces of the puzzle. They can set goals, find employment, enroll in school, and move forward on the path to selfsufficiency. 124 homeless households received supportive housing, case management, and supportive services. 106 households received eviction prevention or emergency rental assistance. 10 homeless households were assisted with applying for Social Security disability payments. Housing is an important part of the puzzle. Couleecap s basic needs drive provided needed items to our homeless participants during the holiday season. Couleecap Annual Report 2013 4

Housing 642 people received housing counseling. 100 households received housing rehabilitation assistance. 39 households received homebuyer counseling, and down payment and closing cost assistance to purchase homes. 26 households received water well system repair or replacement. 11 single family homes were developed and sold to low and moderate income home buyers. Putting together the pieces means we must address the housing needs of current homeowners. Couleecap helps people get the handicap accessible ramp they need or the well that will allow them to drink water from their taps. Addressing deferred home repairs keeps housing stock safe and affordable for future generations. Couleecap also works to address the issue of affordable housing. Couleecap helps first time homebuyers by making homeownership affordable and offering housing counseling. ReNEW La Crosse is a joint partnership between the City of La Crosse, Habitat for Humantiy of La Crosse, and Couleecap which works to improve housing in the City of La Crosse. 5 Couleecap Annual Report 2013

Food 3,090,329 pounds of food were collected and distributed. 18,417 people received emergency food assistance. 828 Farmers Market coupons were distributed to food pantry recipients in Crawford County. 24 cooking demonstrations were held at the Monroe County food pantry. Putting together the pieces means we must address the issue of food insecurity and hunger in our area. Couleecap operates The Emergency Food Assistance Program (TEFAP) and distributes over 3 million pounds of food locally to pantries, meal sites and shelters. Couleecap also operates food pantries in Sparta and Prairie du Chien. Couleecap s emergency food program provides another piece of the puzzle for our community. This holiday season, volunteers and staff distributed food baskets to people in need. Couleecap Annual Report 2013 6

Putting together the pieces means we must help when people are faced with an emergency situation. Offering programs and referals to programs that provide a safety net for people is an important piece of the puzzle. Couleecap s energy assistance and emergency utility payment programs offer such assistance. Couleecap s Bargain Boutique clothing center offers shoppers quality clothing and household goods while shoppers support the emergency food pantry and other Couleecap programs. Emergency Assistance 1,781 households received energy assistance payments. 381 households received crisis energy assistance payments. 124 households received emergency utility bill payment assistance. 6,411 people were served at the Bargain Boutique thrift store. 100% Nonprofit: Couleecap s Bargain Boutique takes community donations of clothing and household items and turns them into revenue that supports the local food pantry and other programs. 7 Couleecap Annual Report 2013

Transportation Putting together the pieces means addressing people s need for access to affordable transportation in our area. For many families this piece, reliable transportation, can be the difference between keeping or losing a job. Couleecap s Work-N-Wheels Program offers zero interest car loans and car repairs for those struggling with transportation and transportation issues. 6 households received loans to purchase vehicles for work. 61 households were assisted with car repairs for work. 185 rides were provided to clients to get to work. For many families a reliable vehicle can be the difference between keeping or losing a job. Couleecap Annual Report 2013 8

Home Weatherization 326 homes are warmer and more comfortable from home weatherization. 136 households received emergency furnace repair or replacement. Couleecap weatherization crews prepare to weatherize a home. Putting together the pieces means addressing the needs of people in new and unique ways. When it began in the 1970 s, home weatherization was a new way to help people conserve energy and reduce the amount of their home energy bills. The savings helped the person have more money available for other needs and it helped the community by decreasing the demand for energy from those high energy users. No longer a new concept, home weatherization continues to provide an important benefit to participants and can often reduce energy consumption by as much as 40%. 9 Couleecap Annual Report 2013

Prevention Putting together the pieces means addressing issues such as substance use in our area. Couleecap works with the Drug Free Communities program, a collaborative effort between Couleecap and the Monroe County Safe Community Coalition (MCSCC). Substance use prevention is an important community effort, and the MCSCC, together with the community, are key pieces. 2,064 youth attended alcohol, tobacco, and other drug education and training programs in Monroe County. Wes Revels, Monroe County Safe Community Coalition Co-Chair and Natalie Carlisle, Couleecap s DFC Coordinator attended the CADCA National Leadership Conference in Washington DC. Monroe County Safe Community Coalition members are an important piece of the puzzle in Monroe County. Couleecap Annual Report 2013 10

Education & Jobs $18,000 was loaned for business start-up or expansion. 14 people received business development technical assistance. 2 jobs were created. 30 people were assisted with education or training to improve earnings. Putting together the pieces means offering educational and job and business opportunities to people. Couleecap s Job and Business Development Program helps people by offering technical assistance to business startups and entrepreneurs. Couleecap s Skills Enhancement Program is a workforce development program. Lowwage earners who are working at least 20 hours per week, and interested in obtaining further education or training, may qualify for assistance designed to fill the gaps not covered by student loans or other programs. 11 Couleecap Annual Report 2013

Programs in Action Samantha came to the Couleecap Skills Enhancement Program seeking a pathway to self-sufficiency. She had recently become a single mother and found that supporting her family on the wages from working in a fast food restaurant wasn t possible. Quickly she found herself seeking assistance in the form of rental subsidies, energy assistance, and SNAP (Supplemental Nutrition Assistance Program). She knew that she needed to do something different but felt trapped by her circumstances. One day, on her way to work, she heard a radio news story about Couleecap s Skills Enhancement Program. She reached out to make contact with the staff. She didn t feel she could embark on a multi-year program, yet she needed something better than her minimum wage fast food job. Samantha met with the Skills Enhancement Program Coordinator and Increased Earnings Before Skills Program Fast Food worker After Skills Program CNA at nursing home Income increased $4.60/hour Annual Income increased $8,000/year looked at the job possibilities. The Coordinator showed her a variety of positions that only required short training periods, but had the potential for a significant increase in wages. Samantha settled on becoming a Certified Nursing Assistant. The Coordinator helped her work through the qualifying requirements, find a class, and provide assistance for childcare and uniforms that are required for the training. While enrolled in this training program Couleecap Annual Report 2013 12

Samantha became discouraged a number of times, but with the help of the Coordinator, she was able to identify solutions to challenges such as finding time to study, working with her fast food employer to get time off for training, and dealing with the challenges of being a single mom. Samantha completed her training program approximately three months after enrolling in the Skills Enhancement Program, and earned her CNA license about a month after that. The final hurdle she encountered was finding the resources to pay for her CNA test and license. Couleecap worked with another funder to use their funds to pay for the license and testing. Today, Samantha works as a CNA for a local nursing home. She is employed full-time. Her income has increased $4.60/hour which means this year she will make almost $8,000 more than she made before enrolling in the Skills Enhancement Program. She is no longer enrolled in SNAP and no longer receives rental subsidies. She also has access to health insurance for the first time. 13 Couleecap Annual Report 2013

Finance Report (unaudited) Consolidated Statement of Financial Position December 31, 2013 Assets: Cash $1,002,564 Investments $30,853 Grants Receivable $694,315 Other Receivables $459,769 Weatherization Materials $242,111 Assets Held for Resale $17,086 Prepaid Expenses $52,943 Restricted Reserves $30,006 Deferred/Revolving Loans Receivable $6,884,802 Property and Equipment, Net $3,144,599 Total Assets $12,559,047 Liabilities: Accounts Payable $305,341 Accrued Expenses $255,653 Rental Deposits $43,721 Refundable Advances $247,746 Mortgage Payable $3,162,544 Construction Loans Payable $536,163 Deferred/Revolving Loans Refundable $7,057,963 Total Liabilities $11,609,131 Net Assets: Restricted $41,085 Unrestricted $908,831 Total Net Assets $949,916 Total Liabilities and Net Assets $12,559,047 Couleecap Annual Report 2013 14

Consolidated Statement of Activities Year Ended December 31, 2013 Revenue: Grant Revenue $5,753,022 Program Service Revenue $1,494,141 Rents $291,754 Interest $5,467 Contributions $81,109 Other Revenue $444,322 Total Revenue $8,069,815 Expenses: Specific Assistance to Individuals $2,597,117 Personnel $3,219,154 Professional Fees $180,746 Supplies $109,937 Telephone $48,410 Postage and Shipping $18,559 Occupancy $59,028 Printing and Publications $21,889 Travel $84,693 Other Expenses $1,775,061 Total Expenses $8,114,594 Change in Net Assets $(44,779) Net Assets - December 31, 2012 $994,695 Net Assets - December 31, 2013 $949,916 15 Couleecap Annual Report 2013

Our puzzle would never be complete without the important piece that is friends, supporters, and donors. Those who give of their time, talent, and treasure to make their community a better place are a vital piece of our puzzle, and we thank you for playing a role in our success. $100,000+ Otto Bremer Foundation Funding and Donors For the year ending December 31, 2013 Couleecap s People Helping People Initiative helps raise money for unmet client needs. 84 households assisted through our Client Needs Fund. $25,000+ Robert & Eleanor Franke Charitable Foundation $5,000+ Anonymous George and Elizabeth Kruck $2,500+ David and Kathryn Thompson Catholic Campaign for Human Development Laurel High School Poverty Awareness Project Peoples State Bank, Prairie du Chien United Way Agencies Great Rivers United Way Prairie du Chien Area United Way Every contribution is important to us, and your continued support makes our work possible. Regrettably, space limitations force us to confine the donor listing to donations of $2,500 or more. Couleecap makes every effort to ensure accuracy. Please contact Couleecap at 608.634.7363 with any errors or omissions. Couleecap Annual Report 2013 16

201 Melby Street Westby, WI 54667 Address Service Requested Presorted Standard Non-Profit Org. U.S. Postage PAID Westby, WI PERMIT NO. 45 A United Way member agency Couleecap is an Equal Opportunity Employer and Service Provider. Auxiliary Aids and Services Available Upon Request.