e-government the state of play Trond Arne Undheim, PhD Information Society and Media DG European Commission trond-arne.undheim (at) ec.europa.eu Breaking Barriers workshop, Florence, Italy, 31 October 2007
5 Priority Objectives Inclusive Inclusive egovernment egovernment Efficiency Efficiency Effectiveness Effectiveness High High Impact Impact Services Services Key Key Enablers Enablers eparticipation eparticipation Measurement Measurement eprocurement eprocurement eid eid (eidentity( (eidentity) eidentity) Preparatory Preparatory Action Action good good practice practice sharing/exchange sharing/exchange
Progressing well eid & eprocurement: clear agenda launch cross-border interoperability pilots E&E: measurement culture in place ensure user impact and satisfaction understand egovernment expenditure exchange good practice award excellence Inclusive egovernment, eparticipation: emerging gain critical mass explore, consolidate
Ministerial egovernment Conference 2007 National Progress Policies in place across EU27+ 7 th EU27+ benchmarking Austria again in the lead 5 th level of sophistication 3 rd indicator (user centricity) citizen challenge ahead Ministerial Declaration (a) Services Directive article 8 on electronic one-stopshop for services (b) cross-border interoperability push launch pilots (c) reduction of administrative burdens (EC goal is 25% up to 1.5% of GDP or some 150 billion) (d) accelerated good practice exchange in inclusive egovernment
Ministerial egovernment Conference 2007 epractice.eu 11.000 searchable members 376 learning cases (+ 310 more from Awards) with a total implementation cost of altogether 500 mn daily news service monthly workshops on offer http://www.youtube.com/epractice all content is web 2.0 interactive by blog, messaging, email or wiki Builds on earlier initiatives from 2005 runs until 2010 all e-professionals should have an active profile
Ministerial egovernment Conference 2007 Award winners 2007 HoReCa1 One-stop-shop for Hotel Resturants Café from the Netherlands Mypage one-stop-shop from Norway Besancon.clic digital gap from France Online Police Station from Italy
Ongoing Deployment ~50 ongoing eten projects http://ec.europa.eu/eten ICT-PSP Call (until 23 Oct 2007) Large scale pilots in eid and eprocurement Smaller pilots in edocuments and Inclusive egovernment Thematic Networks (eparticipation, Measurement, Service brokering)
On-going Research ~ 40 RTD projects addressing: Software engineering for integration Integration of semantic web services Semantic modelling & agent technology Mobile technologies Language and speech recognition applications Identity & Authentication Business processes in local administrations Low cost interoperable technologies Location based and Geo IS technologies
Potential Research Themes 'MyGovernment' of 2020 high trust shared information space with businesses & citizens personal egovernment cockpit, multiple identities privacy enhanced, personal agents, business agents Pan-European Semantic egovernment Space egovernment enterprise architecture pan-european egovernment ontology (Semantic Web based) Interoperable by design Others: ICT support for managing socio-demographic change eparticipation & esociety egovernment supporting transparency in the third world adoptability / implementation of large scale IT projects
The Future User impact study Survey tool to be open access Benchlearning 3 small pilots for public administrations: (1) Administrative burden reduction, (2) Efficiency gains, (3) User centric impact Pilots (2008-2010) eid, eprocurement Interoperability, Innovation (CIP-programme) Research (2009-2013) Launch FP7 egovernment Research [???] 2009 Ministerial egov conference (Stockholm, Sweden)
The Future Services Directive implementation Article 8 one-stop-shop by 2009 European Interoperability Framework 2.0 1.0 caused uproar crucial for Member States Consultation in 2007 Ready in spring 2008 Prepared by IDABC programme (EC)
References epractice.eu (good practice case) http://www.epractice.eu/cases/epractice 2007 Ministerial Declaration on egovernment http://www.epractice.eu/document/3928 The five 2007 egovernment Award winners http://www.epractice.eu/document/3917 7 th EU27+ benchmarking report (2007) http://www.epractice.eu/document/3929 Taking stock of egovernment from 2005 to 2007 http://www.epractice.eu/document/3927 National Progress report http://www.epractice.eu/document/3915 egovernment in the Commission http://ec.europa.eu/egovernment