Gregory G. Dell Omo, Ph.D. Robert Morris University 6001 University Boulevard Moon Twp., PA 15108-1189 (412) 397-6400 (phone) (412) 397-5958 (fax) dellomo@rmu.edu EDUCATION University of Wisconsin - Madison, Industrial Relations Research Institute, Ph.D., Industrial Relations/Human Resource Management, 1987. Dissertation: Arbitrator Application of Wage Criteria Under the Wisconsin Police and Firefighter Arbitration Act An Empirical Analysis Rutgers University, Institute of Management and Labor Relations, M.S., Industrial Relations, 1981. Montclair State University, B.A., Economics, Magna Cum Laude, 1977. Harvard University, Certificate, Harvard Graduate School of Education, Institute for Educational Management, 2003; Certificate, Harvard Seminar for New Presidents, 2006. ACADEMIC EXPERIENCE ROBERT MORRIS UNIVERSITY, Moon Twp., PA, 2005 Present President (2005 Present) Professor of Management (2005- Present) SAINT JOSEPH S UNIVERSITY, Philadelphia, PA, 1991-2005 Vice President for External Affairs (2002 2005) Associate Vice President for Academic Affairs (2000 2002) Dean, Erivan K. Haub School of Business (1996-2000) Academic Associate Dean, Erivan K. Haub School of Business (1994-1996) Professor of Management (2000 2005) Associate Professor of Management (1994-2000)
Chairperson, Department of Management & Information Systems (1993-1994) Assistant Professor of Management (1991-1994) MACAU UNIVERSITY OF SCIENCE & TECHNOLOGY, Macau, China Visiting Scholar, Faculty of Management and Administration (2004 2005) CANISIUS COLLEGE, Richard J. Wehle School of Business, Department of Management/Marketing and Department of Public Administration, Buffalo, NY, 1987 1991 Assistant Professor of Labor Relations and Human Resources (1987 1991) CORNELL UNIVERSITY-NYSSILR, Buffalo, NY, Extension, Supervisory Studies, 1988-1989. Instructor of Management and Human Resources (1988 1989) INTELLECTUAL CONTRIBUTIONS Recent Newspaper Editorials Kick Kids Into Gear When It Comes To Careers, with David L. Malone, Pittsburgh Post- Gazette Sunday Forum (February 13, 2011). Small World: And Our Students Had Better Get Overseas To Learn How It Works, Pittsburgh Post-Gazette Sunday Forum (July 12, 2009). Refereed Journal Articles The Determinants of Disciplinary System Effectiveness: A Line Management Perspective, with Brian S. Klaas and Thomas W. Gainey, Industrial Relations Journal of Economy & Society (1999). Managerial Use of Dismissal: Organizational-Level Determinants, with Brian S. Klaas, Personnel Psychology (Winter 1997). "Philadelphia Insurance Companies," with Stephen J. Porth, Business Case Journal (Summer 1996). Differences in Decision Making Between Experienced Judges and Inexperienced Judges in Dispute Resolution: The Case of Final Offer Interest Arbitration, with Gyu-Chang Yu, Journal of Collective Negotiations in the Public Sector, (Vol. 25, No. 2, 1996). "A Comparison of Interest Arbitrator Decision Making in Experimental and Field Settings," with Craig A. Olson and Paul Jarley, Industrial and Labor Relations Review (July 1992). "The Determinants of Disciplinary Decisions: The Case of Employee Drug Use," with Brian S. Klaas, Personnel Psychology (Winter 1991). "Disparate Treatment in Arbitration: An Empirical Analysis," with James E. Jones, Jr., Labor Law Journal (December 1990). 2
Other Articles Book "Capturing Arbitrator Decision Policies Under a Public Sector Interest Arbitration Statute," Review of Public Personnel Administration (Spring 1990). "The Needs Assessment Solution: Analyzing Your Environment To Find Out How Much, If Any, New Training Is Needed," with Michael J. Gent, Personnel Administrator (July 1989). "Wage Disputes in Interest Arbitration: Arbitrators Weigh the Criteria," The Arbitration Journal (June 1989). Teaching Executives Human Resources Management in a Consultative (Field) Format, Executive MBA Review (Summer 1996). An Annotated Bibliography of Labor Arbitration, Associate Editor, for the National Academy of Arbitrators, published by the ILR Press, Cornell University (1994). Conference Presentations (Papers/Proceedings) The Evolution of Human Resources in Competitive Organizations: From an Administrative Support Role to Key Strategic Partner, International Human Resources Conference (Beijing, China, September 2002). Current HR Practices in Chinese State-Owned-Enterprises: An American Perspective, with Weiping Wang, International Human Resources Conference (Beijing, China, September 2002). The Determinants of Managerial Satisfaction with the Disciplinary System, with Brian S. Klaas and Thomas W. Gainey, Southern Management Association, Proceedings (New Orleans, 1998). Alignment: The Organizational Process for the 21 st Century Enterprise, Annual IFOA Management Conference (Italy, March 1998). The Disciplinary System & Its Impact on the Management of Problem Employees, with Brian S. Klaas, Academy of Management Annual Meeting (Boston, 1997). Note: Although this was the title of the paper as it appeared in the conference program, the actual title was changed to Managerial Use of Dismissal: Organizational-Level Determinants. Differences in Decision Making Between Experienced Judges and Inexperienced Judges in Dispute Resolution: The Case of Final Offer Interest Arbitration, with Gyu-Chang Yu, Proceedings (Abstract) of the 47th Annual Meeting of the Industrial Relations Research Association (Washington, D.C., January 1995). Managing the Organizational Changes Associated with the Implementation of ECR, 1995 Annual Conference of ECR Italia (Florence, Italy, November 1995). "Philadelphia Insurance Companies: A Case Study," with Stephen Porth and Nicholas Rashford, S.J., Southwest Case Research Association (March 1993). Paper was awarded "Honorable Mention" for the "Best Paper" series in the strategic management category. 3
"A Policy Capturing Approach Using Lotus to Teach HRM Decision Making," presented at the Southern Regional Industrial Relations Academic Seminar (University of Baltimore, October 1988) and published in the annual proceedings. "A Comparison of Arbitrator Decisions in Field and Experimental Settings," with Craig Olson and Paul Jarley, presented at the Winter 1987 Meeting of the Econometric Society (Chicago, December 1987). Professional/Academic Presentations Helping Faculty Members Adapt to Change, Council of Independent Colleges Presidents Institute (Palm Springs, CA, 2011) Presentation featured in When Leading a College in Tough Times, Getting Faculty Support Is Crucial, Scott Carlson, The Chronicle of Higher Education (January 6, 2011). How Do We Prepare Our Students to Be Successful in a Global Economy? Keynote Address, Annual International Association for Computer Information Systems Conference (Vancouver, Canada, 2007). Employee Engagement in a Competitive Economy The HR Agenda, Macau University of Science and Technology Public Lecture (Macau, China, November 2004). Preventing Violent Crime on Campus, American Council on Education Annual Conference (Miami, 2004). Transnational Business Management in the New Economy, discussant, The Fourth International Symposium on Multinational Business Management (Nanjing, China, 2002). Making a Success of Business School Advisory Councils, AACSB Business School Development Conference (Pittsburgh, 2000). Also interviewed for the article Business Schools Look to Their Advisory Boards for Reality Check, published in the Summer 2000 issue of AACSB NEWSLINE. Business Education & Technology, Entrepreneurs Forum, Saint Joseph s University (Philadelphia 2000). Higher Education Resources for Small Business: Special Centers and Research Projects, Information Technology Business Center, University City Science Center (Philadelphia, 1999). Industry-Specific Education at Saint Joseph s University: A Tripartite Model in Food Marketing, Association of Jesuit Business Deans Meeting (St. Louis, 1999). Global Corporation Management in the 21 st Century, discussant, The Third International Symposium on Multinational Business Management, (Nanjing, China, 1999). Private School Development Operations, 1998 AACSB External Resource Development Seminar (Washington, D.C., November 1998). Teaching in the 21 st Century, College & University Facilities Conference, Tradeline, Inc. (Washington, D.C., October 1998). AACSB Candidacy School Update, 1997 AACSB Annual Meeting (Boston, 1997). 4
Establishing an External Identity (In a Highly Competitive Academic Environment), with James Bowditch, 1996 AACSB Annual Meeting (Small Schools Workshop) (Los Angeles, 1996). Bridging the Gap -- Walking Across the Strategy Bridge: Stakeholders Activity Through External Outreach, with James Bowditch, Elizabeth Davis, Gary Giamartino and Joan Weiner, 1995 AACSB Workshop on Continuous Improvement (Philadelphia, October 1995). Case Research Writing in Business Schools, with Steve Porth and Elizabeth Davis, Saint Joseph s University Research Forum (October 1995). Why Teach in an EMBA Program: A Faculty Perspective, 1994 AACSB Executive MBA Seminar--Executive MBA for the Next Century, (Washington, D.C., October 1994). The Pros and Cons of Using Mediation to Resolve Employment Disputes in the Workplace, Temple University School of Law Seminar on Alternative Dispute Resolution Procedures (Philadelphia, April 1995). "Employer Promulgated Dispute Resolution Systems," Session Chair, 1994 Spring Meeting of the IRRA (Philadelphia, April 1994). New Films in Industrial and Labor Relations--A Critique, Session Chair, 1994 Spring Meeting of the IRRA (Philadelphia, April 1994). ACADEMIC CONSULTING/CERTIFICATIONS NCAA Division I Certifications Hofstra University, Hempstead, NY, Chair (2009). Campbell University, Buies Creek, NC, Chair (2010). Presbyterian College, Clinton, SC, Chair (forthcoming 2011). Other LeMoyne College, Syracuse, NY. AACSB Accreditation Consultant, 2000. Alvernia College, Reading, PA. Academic Consultant for Business Department, 2000. NC St. Bonaventure University, St. Bonaventure, NY. AACSB Accreditation Consultant, 1999. Wheeling Jesuit College, Wheeling, WV. Review of the Department of Business, 1996. Regents College, Albany, NY. Consultant for labor relations curriculum and testing. 1995-1996. Canisius College, Buffalo, NY. Conducted an organizational design study of the Student Affairs division at the College, 1989. 5
BUSINESS EXPERIENCE R. H. Macy and Co., Inc., New York, NY and New Jersey, 1981-1983: Personnel Director. Saks Fifth Avenue, New York, NY, 1980-1981: Senior Executive Recruiter/Personnel Director. Allied Stores Corporation, New York, NY, 1977-1980: Employment Manager/Personnel Manager. CONSULTING/CORPORATE PRESENTATIONS Marsh USA, Academy of Risk, Violence on College Campuses, (2011). Labor Arbitrator in the manufacturing and service industries, as well as in the educational field and government (1992 2000). Uncle Ben s Inc., USA Foodservice, Houston, TX. Regional Manager Development Program, Performance Management Seminar (1995). Ferrero Chocolate, Germany and Italy. Executive development on building high-performance teams (1995). Pharmaceutical Industry, consulted with a number of companies (Merck, Hoffman-LaRoach, Ethicon and Pfizer) in the industry on building high-performance teams and leadership (1993 2000). City of San Jose Police Department, San Jose, CA. Consulted with the Office of Employee Relations and the San Jose Police Officers Association regarding the issue of wage comparability in public sector interest arbitration (1994). Dunlop Tire Corporation, Tonawanda, NY. Performed a developmental needs assessment for supervisory staff (with team-building seminars) as the organization was in the process of changing from a production orientation to a total quality emphasis (1990 1991). Milherst Construction Co., E. Amherst, NY. Developed a new compensation system for field management and estimators (1990 1991). American Brass Company, Buffalo, NY. Conducted an organizational development study that centered on the employment conditions (team effectiveness, climate, compensation and communications) of salaried and professional employees (1989 1990). Springbrook Golf Pro Shops, Buffalo, NY. Conducted a human resource audit, focusing in on compensation issues of the retail staff. Developed a new commission system and team development program for store personnel (1990). Erie County Departments of Social Services, Corrections and Highways, Erie County, NY. Examined the attitudes of supervisors and managers toward employee drug use, analyzed these attitudes in conjunction with the County's drug policy (1990). 6
Buffalo and Fort Erie Public Bridge Authority, Buffalo, NY and Fort Erie, Ontario. Reviewed the organization's performance appraisal process and disciplinary system; developed and implemented a series of supervisory training seminars in these areas (1988 1989). E. I. Du Pont De Nemours & Co., Tonawanda, NY. Conducted a training needs assessment for laboratory personnel; organized and developed cross-functional teams; and evaluated current and future job qualifications as the organization was in the process of increasing its R & D operations (1987 1989). State of New York, The Public Service Training Program. Designed and conducted management seminars in the following areas: Human Resources, Performance Appraisal, Conflict Resolution, and Compensation (1987 1991). PROFESSIONAL/COMMUNITY ORGANIZATIONS Current Past NCAA Division I Board of Directors (2009 2011); Presidential Advisory Group (2009 - present); and Football Championship Subdivision CEO Group (2012 present) Association of Independent Colleges and Universities of Pennsylvania Board of Directors (2008 present); Secretary/Treasurer (2011 present) PA Campus Compact Board of Directors (2009 present); Chair, Finance Committee (2011 present) Pittsburgh Council on Higher Education President s Council (2005 present); Chair (2011 present) Pennsylvania Economy League (2008 present) Magee-Women s Hospital (UPMC) Board of Directors (2011 present) Pittsburgh Symphony Board of Directors (2007 present) Bayer Center for Nonprofit Management, Robert Morris University (2005 present) Northeast Conference President s Council (2005 present); Vice Chair (2010 2012); Chair (2012 - present) Academy of Management (1984 present) Pittsburgh Civic Light Orchestra Board of Directors (2006 2011) National Association of Corporate Directors, Three Rivers Chapter Board of Directors (Founding Member) (2009 2011) Allegheny General Hospital Board of Directors, Pittsburgh (2006 2010) Wynnefield Overbrook Revitalization Corporation, Philadelphia (local community development 7
corporation), Organizing Committee Chair (2003-2005) City Avenue Special Services District, Philadelphia (2003 2005) Food Policy Institute (Cook College, Rutgers University) Board Member (2001 2003); Vice Chair (2003 2006) PACE (Philadelphia Chamber of Commerce) Board Member (1997 2001) AACSB Program Committee, External Relations (1999) AACSB Program Presenter (1996 1999) Industrial Relations Research Association (National and Local Chapters): Program Committee, 1994 Spring Meeting of the IRRA held in Philadelphia, PA (1993-1994); Chair, Nominating Committee for the Executive Board Buffalo, NY Chapter (1989 and 1990) American Conference of Academic Deans (1996 2000) Society of Professionals in Dispute Resolution (1987 1996) Society for Human Resource Management (1985 2005) World at Work (2003 2005) American Arbitration Association (Panel of Arbitrators) New Jersey Public Employment Relations Commission (Panel of Arbitrators) New York State Employee Relations Board (Panel of Arbitrators) New Jersey State Board of Mediation (Panel of Arbitrators) Competition Judge: Distributive Education Center of New York Middle Atlantic Association of Colleges of Business Administration (1996 2000) PERSONAL Married to Polly E. Dell Omo and we have three children Lara, Nicholas, and Vincent. 8
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