Infection Prevention and Control Practice Guidance Note Access to Infection, Prevention and Control Advice, V04 V04 Issue 1 Feb 17 Issue 2 Aug 17 Planned review Feb 2020 Responsible officer Director IPC IPC-PGN 01 Part of NTW(C)23 Infection, Prevention and Control Policy Issue Notes This guidance replaces all similar previously issued by the former organisations. Practice Guidance Notes form part of the Trust s Infection, Prevention and Control policy, and it is expected that staff will follow the guidance contained within them unless there is a compelling reason to deviate from it. Such reasons should be documented whenever the circumstance occurs and notified to the IPC team so that modifications to future editions can be made if necessary. Section Content Page No: 1 The Infection, Prevention and Control Manual and Intranet site 1 2 The Trust s Infection, Prevention and Control Team 1 3 Out of hours access to Infection, Prevention & Control Advice 2 4 Infection, Prevention and Control Contact Points 3 Infection Prevention and Control advice can be accessed by: 1 The Trust Intranet site All IPC PGNs can be accessed through the organisational policy site. 2 The Infection, Prevention and Control Team The IPC team can be contacted during the standard working day, see list of contact points. The IPC Team should be contacted to report cases of infectious diseases see IPC-PGN-05 - Reporting and Notification of Infectious Diseases 3 Out of hours access to Infection Prevention and Control Advice The Trust are part of a Memorandum of Understanding between local NHS Trusts and Public Health England This Memorandum of Understanding enables the Trust to seek advice in the event of an outbreak or a need to seek urgent advice relating to infection control issues. Infection Prevention and Control Modern Matrons can be contacted via St. Nicholas Hospital Switchboard for urgent advice. The on call service provided is: 1
Monday to Friday 17.00 until 21.00 Saturday and Sunday 09.00 21.00 Bank Holidays 09.00 21.00 Between the hours of 21.00 09.00 contact the on call manager who will offer advice and management of the situation until the IPC Matron is available. If the matter is deemed to be an immediate serious infectious risk to the health and wellbeing of both patients and staff, the on call manger will contact the North of Tyne Health Protection Unit for advice. 2
Infection Prevention and Control Contact Points The following are contact points for teams, services or departments that you may need to access Infection, prevention and control team Accident and Emergency departments Occupational Health departments Microbiology departments Regional infectious diseases unit (Ward 19, Royal Victoria Infirmary) North East Public Health Team Trust Patient Safety office Trust Corporate Services office Trust Pharmacy services 3
Infection, Prevention and Control team Advice about IPC matters within the Trust Reporting cases of infectious disease During the standard working day IPC Main Offices: St. Nicholas Hospital Tel: 0191 246 6800 St George s Hospital Tel: 01670 501831 Hopewood Park, Sunderland Tel: 0191 566 7221 IPC Lead Nurses: Kay Gwynn Mob: 07795 366685 Sonia Caudle Mob: 07795 366667 Carole Rutter Mob: 07795 366691 Kevin Chapman Tissue Viability - Mob: 07795 333851 Director of Infection Prevention and Control: Anne Moore 0191 2456610 IPC Out of hours bank holidays and weekends Contact switchboard 0191 2130151 or 0844 811 5522 for advice between 17.00 and 21.00 and 0900 and 21.00 during Bank Holidays and weekends. Between 21.00 and 09.00 contact the on-call manager who will offer advice until the IPC Matron is available. Accident and Emergency Departments Accessing PEP after needlestick injury or other contamination with body fluid Royal Victoria Infirmary Tel: 0191 233 6161 Wansbeck General Hospital Tel: 0344 811 8111 North Tyneside General Hospital Tel: 0344 811 8111 South Tyneside General Hospital Tel: 0191 404 1000 Queen Elizabeth II Hospital Tel: 0191 482 0000 Sunderland City Hospital Tel: 0191 565 6256 4
Occupational Health Departments Reporting injuries Accessing PEP after needlestick or other contamination with body fluid Team Prevent Tel: 01327810271 Microbiology Departments Accessing microbiology / virology advice is through contacting switch board of the relevant hospital. Enquiries relating to microbiological samples The Public Health Regional Mycobacterial Reference Laboratory, serology, enteric and GUM at the Freeman Hospital 0191 244 8897 Regional Infectious Diseases Unit (Ward 19, RVI) Accessing specialist advice on infectious diseases Royal Victoria Infirmary Tel: 0191 2336161 North East Public Health England Centre Reporting notifiable infectious diseases (also to Corporate Services) Reporting outbreaks of infectious diseases with community implications, for example meningitis or tuberculosis Reporting major Infection, Prevention and Control incidents Accessing IPC advice in urgent situations out of hours (this is only to be done by a senior nurse or manager) Tel No: 0300 303 8596 Out of hours : 0191 269 7714 North East Ambulance Services Fax No: 0191 221 2584 Health Protection Agency Regional Services Accessing specialist advice and reporting major incidents Regional Director/ Regional Epidemiologist Tel: 0300 303 8596 Public Health Regional Mycobacterial Reference Laboratory based at Freeman Hospital Tel: 0191 213 7289 Regional Health Emergency Planning Tel: 0844 225 3550 5
Trust Patient Safety Office Reporting cases of infection using SAFEGUARD as outlined in The reporting and notification of infectious diseases guidance. During the standard working day Tel: 0191 223 2322 Email: antony.gray@ntw.nhs.uk Trust Corporate Services Office Reporting significant events related to infectious diseases using NTW(O)05- Incident Policy process as outlined in The reporting and notification of infectious diseases Reporting notifiable infectious diseases (also to Public Health England During the standard working day Tel: 0191 223 2365 Fax: 0191 223 2367 Trust Pharmacy Services Advice on medication During the standard working day Tel: 0191 2232230 Out of hours / BH / weekends Tel: 0844 8115522 SNH Switchboard Ask for the on-call pharmacist 6