RELIAS LEARNING COURSE CROSSWALK TO ILLINOIS HOSPICE AGENCIES

RELIAS LEARNING COURSE CROSSWALK TO ILLINOIS HOSPICE AGENCIES

SAMPLE COURSE CROSSWALK TO ILLINOIS HOSPICE AGENCIES Updated June 207 Relias Learning offers online learning, staff compliance training and continuing education for post-acute care facilities (Assisted Living, Long-term Care, Skilled Nursing, Home Health, and Rehabilitation organizations). Relias Learning Training Crosswalks are based on published accreditation standards. They are designed to assist organizations in the selection of courses from the Relias Learning libraries to ensure and demonstrate staff competence according to the training standards. General staff compliance trainings should be selected to ensure the organization meets OSHA and other regulatory requirements. Staff training is only one element of a successful survey and the crosswalks are not meant to take the place of a careful review and evaluation of your program to the accreditation standards. The courses listed in the crosswalk are a representative sample of courses available in Relias Learning libraries. It may not be necessary to choose all courses listed for a specific training standard; it is recommended that courses are chosen that closely align with the mission and services offered and the specific needs of the persons served. The following constitutes Relias Learning, LLC s recommendation of course work for each listed Crosswalk Measure. Relias Learning does not make any guarantee that such course(s) will be accepted by the accrediting body(ies). 2

Illinois Hospice Agency Training Criteria These categories are based on Part 280 Hospice Programs The regulations below were originally published by State of Illinois, and can be found at: http://www.ilga.gov/commission/jcar/admincode/077/07700280sections.html Orientation All staff 280.2040(f), all new employees must complete an orientation program covering, at a minimum: The program's philosophy and goals to agency review: Job orientation, emphasizing allowable duties of the new employee Hospice 0: Orienting to Hospice Care Agency review Safety to agency review: Bloodborne Pathogens Essentials Infection Control Workplace Safety: The Basics Appropriate interactions with patients and families to agency review and additional options below: HIPAA: The Basics Patient's Rights 0.6 3

Orientation All staff (cont.) 280.2020(b)(6), hospices must ensure the provision of an orientation for all staff, covering the physical, emotional, spiritual, bereavement and social needs of hospice patients and their families. Suggested options, in addition to agency review: Cultural Competence and Humility in Palliative Care Everyday Ethics for Hospice and Palliative Professionals and Volunteers New to Bereavement? Everything You Wanted to Know in 60 Minutes or Less. Preventing, Recognizing, and Reporting Abuse Orientation Volunteers 280.2040(j)(4), all volunteers must complete an orientation program covering, at a minimum, the program's philosophy and goals; job orientation, emphasizing allowable duties of the volunteer, safety, and appropriate interactions with patients and families. Note: All modules suggested are available in the Hospice Volunteers library The program's philosophy and goals Job orientation, emphasizing allowable duties of the volunteer Safety to agency review: Hospice 0: Orienting to Hospice Care Agency review Infection Control Preventing, Recognizing, and Reporting Abuse Workplace Safety: The Basics 4

Orientation Volunteers (cont.) 280.2040(j)(4), all volunteers must complete an orientation program covering, at a minimum, the program's philosophy and goals; job orientation, emphasizing allowable duties of the volunteer, safety, and appropriate interactions with patients and families. Note: All modules suggested are available in the Hospice Volunteers library Annual In-Service All staff Appropriate interactions with patients and families to agency review: Cultural Competence and Humility in Palliative Care Everyday Ethics for Hospice and Palliative Professionals and Volunteers. HIPAA: The Basics Patient's Rights 0.6 280.2040(g), all employees must attend in-service training programs pertaining to their assigned duties at least annually. Written records of program content and personnel attending each session shall be maintained. Suggested options: For additional/ alternative options, refer to the module library Boundaries and Balance: Improving Your Stress Management HIPAA Do's and Don'ts: Electronic Communication and Social Media Infection Control and Prevention Patient's Rights 0.6 Preventing, Recognizing, and Reporting Abuse 5

Annual In-Service All staff 280.2020(b)(6), hospices must ensure the provision of inservice training program for all staff, covering the physical, emotional, spiritual, bereavement and social needs of hospice patients and their families. Suggested options, in addition to agency review: I Don't Know What to Say: Compassionate Conversations About Crisis & Care The Impact of Grief: Ours and Those We Serve 0.7 0.9 Annual In-Service Aides Pursuant to 48.76(d), aides at certified agencies must receive at least l2 hours of in-service training during each 2-month period. Inservice training may occur while an aide is furnishing care to a patient. In-service training may be offered by any organization, and must be supervised by a registered nurse. Suggested options (2 hours): Assisting with a Tub Bath or Shower Assisting with Dressing Back Injury Prevention Bloodborne Pathogens Boundaries and Balance: Improving Your Stress Management Care Basics: Bathing the Difficult Patient Communicating with Older Adults with Dementia 6

Annual In-Service Aides (cont.) Pursuant to 48.76(d), aides at certified agencies must receive at least l2 hours of in-service training during each 2-month period. Inservice training may occur while an aide is furnishing care to a patient. In-service training may be offered by any organization, and must be supervised by a registered nurse. Suggested options (2 hours) (cont.): Cultural Diversity.25 Giving a Complete Bed Bath Hand Hygiene: The Basics Handling Aggressive Behaviors HIPAA Do's and Don'ts: Electronic Communication and Social Media How to Give a Back Rub How to Shave Facial Hair Infection Control and Prevention Oral Hygiene - Unconscious Individual Patient's Rights 0.6 7

Annual In-Service Aides (cont.) Pursuant to 48.76(d), aides at certified agencies must receive at least l2 hours of in-service training during each 2-month period. Inservice training may occur while an aide is furnishing care to a patient. In-service training may be offered by any organization, and must be supervised by a registered nurse. Suggested options (2 hours) (cont.): Perineal Care for Home Health & Hospice Preventing, Recognizing, and Reporting Abuse Providing Nail and Foot Care 8