WAPES Interregional Workshop Qarar 5 Next Steps Round Table Discussion III (Online services and innovations offered to investors and companies by PESs ) Status to H.E. Mr. Ahmed Al Mujaish Employment Channels Director Rabat, Morocco 23-24 March 2016
Objective Subject of Rabat Inter-regional workshop Providing investors and employers with support in meeting their requirements in terms of human resources Round Table III aims at: innovations in order to increase the variety of channels technological advances new recruitment practices challenges.related to online services and innovations offered to investors and companies 2
Agenda A Setting the context B HRDF Innovations: Online Channels C Road ahead 3
Source: CDSI Manpower Survey 2014, BCG analysis 4 Overview of Saudi Arabia Labour Market
Peculiarities of Saudi Labor Market Youth unemployment among the highest in the world Saudi jobseekers' competence and skills are not aligned to the labor market requirements Low participation of women in labor market National labor market strategy not entirely applicable across all regions due to regional differences Online interventions can address these peculiarities 5
Youth unemployment among the highest in the world Youth segment is the most affected by the unemployment issue Saudi unemployment rate 1 (%, 2014) 60 Youth unemployment among highest in the world Youth (15-24) unemployment in selected countries (2014) 42% Saudi Youth only 40 55% 51% Ø 23 20 0 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 29% 24% 19% 16% 15% 14% 12% 11% 8% 7% Age cohort 6 1. Amongst active participants in the labor force. i.e. excludes non-participants including education and training 2. Refers to GCC as a whole Source: CDSI, BCG working paper "Motivation and Perseverance: The Missing Link to GCC Knowledge Economies", BCG analysis
Saudi university graduates are lacking technical skills Technical & Vocational graduates underrepresented TVTC graduates vs. Universities graduates, 2011-2012 Tertiary education graduates misaligned with labor market needs Graduates by major, 2011-2012 # of students # of students 68,553 205,672 137,119 100% Business 15% 137,119 Humanities Islamic Studies 15% 12% ~30% of current graduates have focused on non-technical subjects with scarce labor market attractiveness 100% 100% Informatics 10% 8% 7% 7% 5% 5% 4% 13% Life Sciences Social and Behavioral Sciences Eng. and Industrial Eng. Teachers Training Physics Education Others University graduates TVTC graduates 2011 Total University graduates 7 1. Includes Biology, Business, Civil Eng., Eng. and Industrial Eng., Life Sciences, Manufacturing and Processing, Mathematics and Statistics, Physics, Veterinary Medicine 2. Includes Agriculture, forestry and fishing, Arts, Education, Environmental Protection, Humanities, Informatics, Islamic Studies, Law, Main programs, Others, Personal Services, Press and Media, Social and Behavioral Sciences, Social services, Teachers training, Transport services Note: Numbers originally published for Hijri years 1432-1433 Source: Ministry of Higher Education, CDSI, TVTC Annual Report, BCG analysis
High unemployment prevalent among women in KSA 8 Source: BCG analysis.
Unemployment rates vary drastically across region, ranging from 11% to 23% Regional unemployment rates by gender, 2013 Avg. 23% Male 14% Women 49% Avg. 20% Male 12% Women 48% Avg. 15% Male 5% Women 48% Al-Jouf Northern Frontier Tabuk Hail Al-Qassim Al Madinah Al- Riyadh Makkah Al-Baha Asir Najran Jizan Eastern Region Avg. 12% Male 7% Women 39% Avg. 11% Male 5% Women 41% Avg. 10% Male 5% Women 29% Regional unemployment peaks, driven by male unemployment (fluctuating between 5 to 14%) Variances in economic activity by region one of the reasons unemployment (e.g., GDP per capita of 121K for Riyadh and only 88K for Dammam) Region with above avg. unemployment rate Region with below avg. unemployment rate %Male %Women unemployment rate Both genders average composition Women above average composition Both gender below average composition 9 Source: Central Department of Statistics and Information Workforce Research for 2012 (second round). KSA overall data updated to 1Q 2013. BCG analysis.
Extensive internet penetration in Saudi Arabia with high smartphone and social media adoption Rank Rank 3 1 Smart phone penetration rate in Saudi Arabia is at 73 percent (number 3 in the world) Source: Google's Our Mobile Planet Saudi Arabia has highest number of active Twitter users in the world. One-third of the country s online population are active monthly Twitter users. Source: PeerReach Study Rank 1 Saudi Arabia accounts for more than 90 million daily YouTube views making it the country with the highest viewership in the world per internet users; 50% of Saudi Arabian YouTube users are women; 36% of YouTube users have a university degree Source: Arabnews 10
In summary, KSA has opportunity to leverage its extensive internet penetration to enable more robust labor market Labor market peculiarities High youth unemployment KSA Strength Need for upskilling among job seekers High women unemployment Extensive internet penetration & technology adoption Innovative Online Channels to support Increased Reach Enhanced Flexibility More Opportunities Regional labor market disparity 11
Agenda A Setting the context B HRDF Innovations: Online Channels C Road Ahead: Learning and Strategy 12
HRDF Innovations: Online Channels Ma3an A collaboration platform towards open governance for matters pertaining to the labor market. Ma3an NLG TAQAT: National Labor Gateway An online platform that brings together all employment services and platforms Doroob An online learning platform that improves employability by upskilling jobseekers. Doroob HRDF Online Channels Hafiz HAFIZ Completely digitized unemployment assistance program Tele-JPC eliqaat Job Placement Center providing services by phone. Tele-JPC eliqaat Virtual job fair for recruitment. 13
Initiative: TAQAT - National Labor Gateway (www.taqat.sa) The TAQAT platform brings services and communications together in one online platform Jobseekers have unified access to financial support, job search, placement, and training Employers access a national pool of candidate profiles and a wide range of services and support programs, in one platform 14
15 TAQAT: Stakeholder benefits
Initiative: KSA Unemployment Assistance Program (HAFIZ) HAFIZ is helping unemployed Saudis financially and encouraging them to find sustainable employment. Completely online system for unemployment assistance (no paperwork) Financial support is conditional on participation in job search and training activities. Provides eligible unemployed Saudis with monthly allowance of SAR2000 for a max period of 1 year > 2.5M Saudis received Hafiz benefits since 2011 > 430K Hafiz beneficiaries found a job 16
Initiative: Doroob (Online Learning) (www.doroob.sa) Doroob: mass learning and certification program offering occupation-specific and general courses (e.g. English skills) Aims to improve employability by up-skilling learners across four different dimensions: Critical employability skills, Attitude, Work-relevant experience and Job search skills Launched to assist job seekers, students, as well as companies and business owners by meeting the skill demands of the Saudi labor market More than 57,000 registered users on Doroob, with 21 courses live and many more under development 17
Doroob provides four major products to learners E-learning Blended learning Certification On-the-job training (OJT) Description Open online courses General skills (e.g, English, IT) Job-specific specialized skills Assess skill levels 6 courses for trainees and 1 Train-the-trainer course for blended learning pedagogy 4 pilot TVTC female colleges In-person exams to ensure quality Co-branded with employers to build credibility QA based on national and international skill standards Fast track pilot with Alshaya 3-4 more employers in pipeline Online ecoaching platform to facilitate OJT process Key External Partners 18 Investors and companies can also offer courses via this platform.
Initiative: eliqaat (Virtual Job Fair) (www.eliqaat.com) eliqaat is an annual virtual job fair for recruitment. Provides jobseekers with an opportunity to meet and explore several organization/companies in different industries all at once; in the comfort of their homes. Bridges the gap between jobseekers and employers Statistics from most recent 5-day eliqaat: Number of registered users: 82,485 No. of Jobs: 597 No. of Vacancies: 10,765 No. of Employers Participated (jobs based): 68 No. of Key Accounts: 25 19
eliqaat: Participation insights 350.000 300.000 250.000 200.000 150.000 100.000 50.000 Visits & Visitors 90.000 80.000 70.000 60.000 50.000 40.000 30.000 20.000 10.000 Total Registered Users 0 31-jan 01-feb 02-feb 03-feb 04-feb 31-jan 01-feb 02-feb 03-feb 04-feb Total Visitors 49.946 138.249 167.767 184.511 199.438 Total Visits 71.535 194.863 252.000 286.853 319.815 0 31-jan 01-feb 02-feb 03-feb 04-feb 31-jan 01-feb 02-feb 03-feb 04-feb Series1 35.134 58.344 71.090 76.917 82.485 20
Initiative: Tele-JPC Tele-Job Placement Centre: It provisions employment assistance and services for job seekers who are unable to go to physical JPCs. Services are provided through phone. A special emphasis is on assisting female job seekers. Number of Tele-JPC: 1 (started in Dec 2014) No. of tele-workers: >30 No. of jobseekers referred: >25,000 No. of job seekers attached: >12,000 21
Initiative: Ma an Collaboration Platform (www.ma3an.gov.sa) Ma an A citizen engagement platform collates suggestions on various labor policies posted online for public commentary A step towards open governance for matters pertaining to the Ministry of Labor. Employs modern technology to enhance the partnerships Enhances transparency by facilitating access to information and encourage people to share their ideas and expressions Collects and analyses incoming data. 22
Agenda A Setting the context B HRDF Innovations: Online Channels C Road ahead 23
Key Learnings Need for centralized labor market data observatory to monitor real-time data Technology can play a significant role to reach jobseekers in rural areas and enable them to find jobs Integrated system enables more opportunities and better monitoring of jobseekers progress Engage women jobseekers who want to work from home Technology alone won t suffice; traditional labor market interventions are still required 24
Looking forward: Strategy 2020 optimizing Saudi and expat employment consolidating social protection enhancing private sector development and standards Our 2020 strategy to create a healthy and dynamic labor market will focus on... improving market mechanisms aligning education and skills creating more opportunities for women 25 Digital ecosystem to synergize all labor market strategies
Qarar 5 Next Steps Thank you Status to H.E.
Initiative in Pipeline: National Labor Observatory (NLO) National Labor Observatory (NLO) to provide mature and holistic labor market information. 1. Do: Consolidate data, generate statistics and advanced analytics and insights and manage knowledge 2. Enable: Position NLO to be the cultural change agent to facilitate and empower users to access data, develop their reports and insights and share them with the broader community 3. Create transparency: Ensure full transparency of all interested users on relevant data, research and capabilities to foster full leverage of resources, materials and insights Data / Information Sources The National Labor Observatory Clients & Decision Makers Government stakeholders, researchers & the interested public 27
Initiative in Pipeline: Tele-work Mode Target Audience Descriptions Work from home Women job seekers who are unable to travel Support job seekers to be employed while working from home. It will be enabled through Technology solutions. Business office Jobseekers in remote areas It is a remote shared-office location, away from the original office. Employees from different companies can come to this office and work for their employer. Technology solution is currently under development to support such a remote office. 28