The Role of TPOs in Promoting SMEs Exports. José Prunello 1 st Meeting of the COMCEC Trade Working Group Ankara, 20 th June 2013

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The Role of TPOs in Promoting SMEs Exports José Prunello 1 st Meeting of the COMCEC Trade Working Group Ankara, 20 th June 2013

2 Agenda ITC and TSIs TPO roles and services o Defining roles and services: good practices o New trends: impact and responses o Critical success factors ITC performance improvement support

ITC and TSIs ITC s role in trade related technical assistance (TRTA): To enable small business export success in developing and transition-economy countries, by providing, with partners, sustainable and inclusive development solutions to the private sector, trade support institutions and policymakers.

ITC and TSIs Categories of Trade Support Institutions (TSIs) General TPOs Trade Promotion Organisations Ministries (with an interest in export development) Chambers of Commerce and Industry Economic Development Agencies (with export focus) Regional Economic Groupings (with export focus) Sector-specific Exporters Associations Trade Associations Sector-based (industry and services) Bodies Function-specific Export Credit and Financing bodies Standard and Quality Agencies Export Packaging Institutes Training institutions Trade law and arbitration bodies

ITC and TSIs 5 ITC works with TSIs to act as multipliers To support Exporters, Policymakers & other TSIs

TPO roles and services TPOs: Stakeholders and Roles GOVERNMENT Export Strategy Implementation Policy Advice and Advocacy OTHER TSIs Leadership and Coordination TPO Business Development and Trade Support Services SMEs Trade (& Investment) Point of Entry International Business and Investors

STAGES IN EXPORT PROCESS TPO roles and services Matrix of export stages and internationalisation levels FDI/ODI Expansion & Consolidation Promotion & distribution Market entry Market selection Awareness & preparation Services not yet adequate for this level of firms Home-country Diagnosis Capacity building Training Information Advice In-market Logistic support Information Advice Prom & Comm Opportunities Contacts Networking Services too simple for this level of firms Commercial Diplomacy Lobby & PR Political Support Domestic Supplier Export intention Exporting Multinational Global LEVEL OF INTERNATIONALISATION OF FIRMS

TPO roles and services TPO Service Portfolio design considerations TPO Mandate Strategy and Objectives Services provided by other TSIs AND Private Suppliers TPO SERVICES Needs of target segments of clients Availability of Resources and Capabilities

TPO roles and services TPO Roles: Critical success factors Aligned: strategy results services Relevant: client focused Flexible: use results to learn and improve Evolving: Continuous improvement process Effective: Governance and leadership

TPO roles and services TPO Service Portfolio Design good practice examples TPO Main Feature Client Focus Matrade Malaysia High impact sector-based activities and events and business matching Largest number of SMEs in priority sectors NZTE New Zealand Intensive support through stages of internationalisation 500 high-growth exporters PROEXPORT Colombia Services assessed on basis of results Intensive support to able exporters FINPRO Finland Intensive support through stages of internationalisation Innovative and born global clients

TPO roles and services New Trends New Roles Change Trend New Roles Global value chains Slower growth in developed economies Increasing importance of NTMs and regionalism Higher growth in trade in services Public-Private partnerships Tougher fiscal environment From export promotion to internationalisation From traditional markets to emerging and developing More complexity for SMEs Increasing demand from SME service exporters Need for cooperation and collaboration Gov & SMEs Pressure to reduce cost and increase performance FDI Attraction ODI Support Market diversification Regulatory information and support Specific services IP protection and support TPO as bridge Private participation in TPO governance Result and impact measurement

TPO roles and services ITC Response to New Trends and Roles FDI Attraction ODI Support New Roles Market diversification Regulatory information and support Specific services for service sector IP protection and support TPO as bridge Private participation in TPO Governance ITC Assistance ITC works with WAIPA and UNCTAD Trade Map Lega Carta Market Access Map Standards Map Trade Facilitation Support NTM Project Service Sector Competitiveness Trade Law / Lega Carta Advocacy and Networks Result and impact measurement Benchmarking and Capacity Building

ITC performance support AIM ITC TSI strengthening: Portfolio of main services Assess Improve Measure Good Practices Information Benchmarking Assisted Assessment Institutional Building Training Advice and Consulting Benchmarking Self- Assessment Institutional Assessment Strategy Development Service Portfolio Networks and Partnerships Result and Impact Measurement Networking Business Generation Foreign Trade Representatives 13

The Journey Never Ends prunello@intracen.org 14