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FCC Unit Address List FCC Unit Address City State Postal 13537 1001 Payne Lake Rd Middleville MI 49333 110 James St Ste 20 Holland MI 49424 1100 East Maple Big Rapids MI 49307 1145 S Telegraph Rd Monroe MI 48161 115 East Mcleod Ave Ironwood MI 49938 1202 West Benton Greenville MI 48838 12719 Riley St, Suite 70 Holland MI 49424 12956 68th Ave Allendale MI 49401 1392 Trade Centre Dr Traverse City MI 49696 1433 Fulton St Grand Haven MI 49417 1435 Fulton Street Grand Haven MI 49417 14525 Farmington Road Livonia MI 48154 1480 S Valley Center Dr Bay City MI 48706 1580 N Leroy, Suite 4 Fenton MI 48430 1603 Enterprise Dr Houghton MI 49931 1609 Vine St Manistee MI 49660 1625 Concentric Boulevard Saginaw MI 48604 2014 S Mission St Mt Pleasant MI 48858 2074 M-32 Alpena MI 49707 221 Ellis Place Mt Pleasant MI 48858 2255 Harbor-Petoskey Rd Petoskey MI 49770 240 Arthur St Ste A Manistee MI 49660 2525 State St Saginaw MI 48602 2668 Crossing Circle, Suite D. Traverse City MI 49684 2682 Ashmun St Sault Ste. Mari MI 49783 300 Wolverine Blvd Rockford MI 49341 315 Davis St Grand Haven MI 49417 31889 Industrial Rd Livonia MI 48154 3355 Walker Ave Nw Walker MI 49544 3432 W M-76 West Branch MI 48661 345 South State St Oscoda MI 48750 359 East US 41 Negaunee MI 49866 37635 Enterprise Court Oakland MI 48331 380 Cross Oaks Blvd, Suite D Plainwell MI 49080 385 Woodward Ave Iron Mountain MI 49801 401 North 30th St Escanaba MI 49829 403 Davis St Grand Haven MI 49417 408 W 4th St Gaylord MI 49735 4176 Commercial Dr Portage MI 49002 4300 Fashion Square Blvd Suite 101 Saginaw MI 48603 4670 E Fulton Suite 102 Ada MI 49301 5815 Bay Rd Suite 100 Saginaw MI 48604 590 S Pere Marquette Hwy Ludington MI 49431 5955 Cedar Run Rd Traverse City MI 49684 614 S Mitchell St Cadillac MI 49601

FCC Unit Address List FCC Unit Address City State Postal 13537 654 E Chicago Rd Coldwater MI 49036 700 W Washington St Suite A Marquette MI 49855 720 N. Bates Saginaw MI 48602 737 W Main St Owosso MI 48867 7372 Davison Rd Davison MI 48423 7936 East M-36 Ste C Whitmore Lake MI 48189 8436 Homestead Dr Suite 220 Zeeland MI 49464 950 Bridgeview North Saginaw MI 48604

CDBS Print Page 1 of 5 Federal Communications Commission Washington, D.C. 20554 FCC 396-C OMB 3060-1033 September 2003 M ulti-channel Video Program Distributor EEO Program Annual Report Read INSTRUCTIONS Before Filling Out Form SECTION I IDENTIFYING INFORMATION A. Name of Operator: TIME WARNER CABLE MSO Name: CHARTER COMMUNICATIONS B. Employment Unit's Mailing Address 7910 CRESCENT EXECUTIVE DRIVE FOR FCC USE ONLY FOR COMMISSION USE ONLY FILE NO. B396-20171031ABP City CHARLOTTE FCC Registration Number: 0024928004 Emp. Unit ID # 13537 Application Purpose New Program Report Amendment to Program Report State NC Zip Code 28217- Supplemental Investigation Sheet (SIS) Attached C. County and State in which unit's employment office is located OTTAWA, MI D. Category of Respondent (check applicable box) Fewer than six (6) full-time employees during the selected payroll period: Complete Sections I, II and V Six (6) or more full-time employees during the selected payroll period: Complete ALL sections of the Form 396-C and the Supplemental Investigation Sheet, if attached E. Pay Period Covered by this Report (inclusive dates) 09/01/16-09/14/16 F. Attachments: (See "Exhibit" buttons, below.) SECTI ON I I COMMUNITY INFORMATION System Communities Comprising Local Employment Unit Ident No. Name of Community Location (State) Type Review the list of communities served on the previous year's submission and attach as Exhibit A any additions or deletions, using the format noted above. NOTE: APPLICABLE ONLY TO CABLE OPERATORS AND NOT TO OTHER MVPD UNITS. [Exhibit 1] SECTION III EEO POLICY AND PROGRAM REQUIREMENTS https://licensing.fcc.gov/cgi-bin/ws.exe/prod/cdbs/forms/prod/cdbsmenu.hts?context=25&f... 11/1/2017

CDBS Print https://licensing.fcc.gov/cgi-bin/ws.exe/prod/cdbs/forms/prod/cdbsmenu.hts?context=25&f... Page 2 of 5 11/1/2017 Check YES or NO to each of the following questions. If answer to any question below is NO, attach as Exhibit B an explanation. [Exhibit 2] 1. Have you complied with the outreach provisions of the FCC's MPVD Equal Employment Opportunity Rule, 47 C.F.R. Section 76.75(b), during the twelve month period prior to filing this form? 2. Do you disseminate widely your EEO Program to job applicants, employees, and those with whom you regularly do business? 3. Do you contact organizations, media, educational institutions, and other potential sources of applicants for referrals whenever job vacancies are available in your organization? 4. Do you undertake to offer promotions to positions of greater responsibility in a nondiscriminatory manner? 5. To the extent possible, do you seek out entrepreneurs in a nondiscriminatory manner and encourage them to conduct business with all parts of your organization? 6. Do you analyze the results of your efforts to recruit, hire, promote, and use services in a nondiscriminatory manner and use these results to evaluate and improve your EEO program? 7. Do you define the responsibility of each level of management to ensure a positive application and vigorous enforcement of your policy of equal employment opportunity and maintain a procedure to review and control managerial and supervisory performance? 8. Do you conduct a continuing program to exclude every form of prejudice or discrimination based upon race, color, religion, national origin, age, or sex from your personnel policies and practices and working conditions? 9. Do you conduct a continuing review of job structure and employment practices and maintain positive recruitment training, job design, and other measures needed to ensure genuine equality of opportunity to participate fully in all organizational units,occupations, and levels of responsibility? Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No SECTI ON I V ADDITIONAL INFORMATION You may provide as Exhibit C any additional information that you believe might be useful in evaluating your efforts to comply with the Commission's EEO provisions. There is no requirement to provide additional data or information. [Exhibit 3] SECTION V CERTIFICATION This report must be certified as follows: A. By the individual owning the reporting system if individually owned; B. By a partner, if a partnership; or C. By an officer, if a corporation or association. I certify that to the best of my knowledge, information and belief, all statements contained in this report are true and correct. Signed Date 10/26/2017 Telephone No. (include area code) 2037054832 Title GVP, LABOR AND EMPLOYEE RELATIONS Name of Respondent KEVIN SMITH

CDBS Print https://licensing.fcc.gov/cgi-bin/ws.exe/prod/cdbs/forms/prod/cdbsmenu.hts?context=25&f... Page 3 of 5 11/1/2017 WILLFUL FALSE STATEMENTS ON THIS FORM ARE PUNISHABLE BY FINE AND/OR IMPRISONMENT (U.S. CODE, TITLE 18, SECTION 1001), AND/OR REVOCATION OF ANY STATION LICENSE OR CONSTRUCTION PERMIT (U.S. CODE, TITLE 47, SECTION 312(a)(1)), AND/OR FORFEITURE (U.S. CODE, TITLE 47, SECTION 503). FORM FCC 396-C - SUPPLEM ENTAL I NVESTI GATI ON SHEET Part I Employee Job Descriptions Give brief job descriptions for employees in the job categories specified below. The number specified in the box indicates the number of different job descriptions that are to be submitted for each category. Job descriptions should include the position title and a brief description of the major duties and responsibilities of the individual(s) in the position. 1. Officials and Managers [Exhibit 4] 2. Professionals [Exhibit 5] 3. Technicians [Exhibit 6] 4. Sales Workers 1 [Exhibit 7] 5. Office and Clerical [Exhibit 8] 6. Craft Workers (skilled) [Exhibit 9] 7. Operatives (semi-skilled) [Exhibit 10] 8. Laborers (unskilled) [Exhibit 11] 9. Service Workers [Exhibit 12] Part I I I nquiries Concerning EEO Program and Practices Submit responses to the inquiries indicated by a "check" Responses should be brief, but must provide sufficient information to describe the employment unit's activity and efforts in the area of inquiry. 1. Describe the employment unit's efforts to comply with the outreach provisions of 47 C.F.R. [Exhibit 13] Section 76.75(b). 2. Describe the employment unit's efforts to disseminate widely its equal employment opportunity [Exhibit 14] program to job applicants, employees, and those with whom it regularly does business. 3. Name the organizations, media, educational institutions, and other recruitment sources used to [Exhibit 15] attract applicants whenever job vacancies become available. 4. Explain the employment unit's efforts to promote in a nondiscriminatory manner to positions of [Exhibit 16] greater responsibility. 5. Describe the employment unit's efforts to encourage entrepreneurs to conduct business in a [Exhibit 17] nondiscriminatory manner with all parts of its operation and provide an analysis of the results of those efforts. 6. Report the findings of the employment unit's analysis of its efforts to recruit, hire and promote [Exhibit 18] in a nondiscriminatory manner and explain any difficulties encountered in implementing its EEO program. 7. Describe the responsibility of each level of the employment unit's management with respect to [Exhibit 19] application and enforcement of its EEO policy and explain the procedure for review and control of managerial and supervisory performance. 8. Describe the manner in which the employment unit conducts its continuing review of job [Exhibit 20] structure and employment practices. 9. Other Inquiries: [Exhibit 21] Part I I I EEO Public File Report Attach a copy of the EEO public file report from the previous year. Cable entities are required to place annually such information as is required by 47 C.F.R. Section 76.1702 in their public files. [Exhibit 22]

CDBS Print https://licensing.fcc.gov/cgi-bin/ws.exe/prod/cdbs/forms/prod/cdbsmenu.hts?context=25&f... Page 4 of 5 11/1/2017 EM P UNI T I D: 13537 M SO NAM E: CHARTER COMMUNICATIONS OPR NAME: TIME WARNER CABLE Approved by OMB 3060-1033 Exhibits Exhibit 7 Description: SALES WORKER JOB DESCRIPTION SEE ATTACHMENT 7 IN FCC UNIT 13523 BROOKLYN/QUEENS. THIS RESPONSE APPLIES TO ALL FCC UNITS ACROSS CHARTER FOOTPRINT. Attachment 7 Exhibit 13 Description: QUESTION 1 SEE ATTACHMENT 13 IN FCC UNIT 13523 BROOKLYN/QUEENS. THIS RESPONSE APPLIES TO ALL FCC UNITS ACROSS CHARTER FOOTPRINT. Attachment 13 Exhibit 16 Description: QUESTION 4 SEE ATTACHMENT 16 IN FCC UNIT 13523 BROOKLYN/QUEENS. THIS RESPONSE APPLIES TO ALL FCC UNITS ACROSS CHARTER FOOTPRINT. Attachment 16 Exhibit 19 Description: QUESTION 7 SEE ATTACHMENT 19 IN FCC UNIT 13523 BROOKLYN/QUEENS. THIS RESPONSE APPLIES TO ALL FCC UNITS ACROSS CHARTER FOOTPRINT. Attachment 19 Exhibit 22 Description: 13537 MICHIGAN EEO REPORT Attachment 22

CDBS Print https://licensing.fcc.gov/cgi-bin/ws.exe/prod/cdbs/forms/prod/cdbsmenu.hts?context=25&f... Page 5 of 5 11/1/2017 13537 Michigan EEO Report Description

2017 Recruitment Initiatives CFR 76.75 (b) (2) FCC Unit: 13537 1. Participation in at least two job fairs by personnel who have substantial responsibility in the making of hiring decisions. Emma Bowen Career Fair June 29, 2017 Kimmel Center at New York University - New York, NY Charter Representation: Recruiters Targeted Positions: All open positions Over 200 Attendees RecruitMilitary - Detroit Veterans Job Fair June 15, 2017 Ford Motor Company Conference & Event Center, 1151 Village Road, Dearborn, MI 48124 Charter Representation: Recruiters Targeted Positions: All open positions Large Volume of Attendees 14. Provision of training to management level personnel as to methods of ensuring equal employment opportunity and preventing discrimination. Appreciating Differences Employees at this Charter FCC unit participated in the Appreciating Differences training. Appreciating Differences delivers a full-day foundational diversity and inclusion classroom training session in a 60-minute, self-paced interactive elearning format. The course takes a pressure-free approach to exploring diversity, enabling learners to discover how diversity impacts business, and affording users a private examination of their reactions towards human differences. It also motivates them to embrace the role of a Diversity Change Agent who promotes workplace inclusion, employee engagement and productivity.

2017 FCC Unit Outreach Source List 13537 Michigan Ottawa County Agency Name City State Zip Code Recipient Email Phone # Menominee Michigan Works! The Job Force Menominee MI 49858 bertagnolip@michigan.gov:null (906) 863-9957 Michigan Works! Hastings Service Center Hastings MI 49058 veavey@barryisd.org:dennis Avery 269-945-9545 Ext. 144 Grand Rapids Urban League Grand Rapids MI 49503 mmartin@grurbanleague.org:marvin Martin 616-245-2207 Goodwill Industries Grandville MI 49418 tamid@goodwillgr.org:dan Buron 616-532-4200 St. Jude Catholic Church - Weekly Wednesday Job Club Grand Rapids MI 49525 postma.joel@gmail.com:joel Postman Michigan Works! Ionia Service Center Ionia MI 48846 moreheadr@michigan.gov:null 616-527-1360 Michigan Works! Service Center - Sparta Sparta MI 49345 info@westmiworks.org:null, marind@michigan.gov:dave Marin, mdowner@michiganworkska.org:null, mmartine@grcc.edu:null 616-887-2960 Womens Resource Center Grand Rapids MI 49504 info@grwrc.org:elsa Kerr 616-458-5443 Michigan Works! Montcalm Service Center Greenville MI 48838 hardemand@michigan.gov:deborah Hardeman, stasker@giresd.net:null 616-754-3611 Hispanic Center of Western MI Grand Rapids MI 49503 dmadrigal@hispanic-center.org:deisy Madrigal 616-742-0223 West Michigan Works! Service Center - West Side Grand Rapids MI 49504 dlyzenga@michiganworkska.org:deb Lyzenga, headworthc@michigan.gov:carrie Headworth, marind@michigan.gov:david Marin, rapeljek@michigan.gov:kenneth Rapelje 616-336-4040 West Michigan Works! Service Center - Franklin Grand Rapids MI 49507 dlyzenga@michiganworkska.org:deb Lyzenga, ellisn1@michigan.gov:norris Ellis, lafavev1@michigan.gov:victoria LaFave, moreheadr@michigan.gov:null, porterc2@michigan.gov:christopher Porter, Rapeljek@michigan.gov:Ken Rapelje, wilsonc18@michigan.gov:chad Wilson Michigan Works! Service Center North Ottawa County Grand Haven MI 49417 stelterj@michigan.gov:null 616-296-0776 Michigan Works! Muskegon-Oceana, Muskegon Site Muskegon MI 49440 ellisn@michigan.gov:null, info@miworksmo.org:null, kwiersema@westmiworks.org:kari Wiersema, mikaelsenj@michigan.gov:jessie Mikaelsen, wilsonc18@michigan.gov:chad Wilson 231-724-6381 Center for Women in Transition Holland MI 49424 mail@cwitmi.org:holly Seymour West Michigan Works! Service Center: Ottaway County Holland MI 49423 jschuitema@westmiworks.org:jared Schuitema, rcarrasco@westmiworks.org:reyes Carrasco, stelterj@michigan.gov:null, wilsonc18@michigan.gov:chad Wilson 616-396-2154 Grand Rapids Urban League Grand Rapids MI 49503 mmartin@grurbanleague.org:marvin Martin 616-245-2207 Goodwill Industries Grandville MI 49418 tamid@goodwillgr.org:dan Buron 616-532-4200 Goodwill Industries of West Michigan Muskegon MI 49442 rcarlson@goodwillwm.org:dick Carlson 231-722-7871 West Michigan Works! Service Center - Franklin Grand Rapids MI 49507 dlyzenga@michiganworkska.org:deb Lyzenga, ellisn1@michigan.gov:norris Ellis, lafavev1@michigan.gov:victoria LaFave, moreheadr@michigan.gov:null, porterc2@michigan.gov:christopher Porter, Rapeljek@michigan.gov:Ken Rapelje, wilsonc18@michigan.gov:chad Wilson C3G - Central Wesleyan Church Holland MI 49423 larrywiersma@att.net:larry Wiersma, richsmit@charter.net:rich Smit 616-395-3108 St. Jude Catholic Church - Weekly Wednesday Job Club Grand Rapids MI 49525 postma.joel@gmail.com:joel Postman Michigan Works! Service Center - Sparta Sparta MI 49345 info@westmiworks.org:null, marind@michigan.gov:dave Marin, mdowner@michiganworkska.org:null, mmartine@grcc.edu:null 616-887-2960 Womens Resource Center Grand Rapids MI 49504 info@grwrc.org:elsa Kerr 616-458-5443 Hispanic Center of Western MI Grand Rapids MI 49503 dmadrigal@hispanic-center.org:deisy Madrigal 616-742-0223 West Michigan Works! Service Center - West Side Grand Rapids MI 49504 dlyzenga@michiganworkska.org:deb Lyzenga, headworthc@michigan.gov:carrie Headworth, marind@michigan.gov:david Marin, rapeljek@michigan.gov:kenneth Rapelje 616-336-4040 Michigan Works! Alcona Service Center Lincoln MI 48742 general@nemcworks.org:null, stanuszekj@michigan.gov:null, szatkowskid@michigan.gov:null 989-736-6082 Michigan Works! Service Center - Alpena County Alpena MI 49707 general@nemcworks.org:null, szatkowskid@michigan.gov:null 989-356-3339 Michigan Works! Lake County Workforce Service Center Baldwin MI 49304 mbennett@michworkswc.org:null, wilsonc18@michigan.gov:chad Wilson 231-745-2703 Michigan Works! Osceola Service Center Reed City MI 49677 wilsonc18@michigan.gov:chad Wilson 231-832-3131 Michigan Works! Cadillac Service Center- Wexford County Cadillac MI 49601 ginzeld@michigan.gov:null, matzenb@michigan.gov:b Matzen, matzenb@michigan.gov:null, robertbest@networksnorthwest.org:robert Best 231-775-3408 Michigan Rehabilitation Services Cadillac MI 49601 robertbest@nwm.cog.mi.us:robert Best 231-775-3408 GST Michigan Works! - Genesee County Flint MI 48503 blahad@michigan.gov:dan Blaha, cconey@careeralliance.org:null, drose@careeralliance.org:david Rose, sgoble@gstmiworks.org:null, wyattr1@michigan.gov:rayetta Wayatt 810-234-9880 Sylvester Broome Jr. Training and Technology Center Flint MI 48505 blahad@michigan.gov:dan Blaha Goodwill Career Center Oxford MI 48371 rossr@michigan.gov:null 248-969-2399 GST Michigan Works! Lapeer County Service Center Lapeer MI 48446 belcherr1@michigan.gov:null, cadyi@michigan.gov:null, gagnoni@michigan.gov:null, jkerbyson@gstmiworks.org:null, tuckeyr@thumbworks.org:rick Tuckey 810-664-1680 The St. Daniel Community Job & Help Ministry Group - St. Daniel Clarkston MI 48346 mike.weightman@yahoo.com:mike Timm Michigan Works! Joblink Service Center Pontiac MI 48340 donovanr@michigan.gov:rick Donovan, moorei@michigan.gov:null, rossr@michigan.gov:null 248-276-1777 Michigan Works! Waterford Service Center Waterford MI 48329 brzegr@michigan.gov:null 248-682-3417 Upward Talent Council Michigan Works! - Delta County Escanaba MI 49829 bertagnolip@michigan.gov:null, mw@isupward.org:null, picordh@michigan.gov:heidi Picord 906-789-9732 Michigan Works! Otsego Service Center Gaylord MI 49735 bradleyk@nemcworks.org:kathy Bradley, budreaul@nemcworks.org:null, general@nemcworks.org:null, laura@miworks-nemc.gen.mi.us:null, nasha2@michigan.gov:null, robinsond15@michigan.gov:doug Robinson 989-732-3886 Northwest Michigan Works! Petoskey Service Center Petoskey MI 49770 georgepeet@networksnorthwest.org:george Peet, ginzeld@michigan.gov:null, haroldlove@networksnorthwest.org:null, nasha2@michigan.gov:null, rapeljek@michigan.org:ken Rapelje, robinsond15@michigan.gov:null 231-347-5150 Michigan Works! Presque Isle Service Center North East Michigan Works Consortium Onaway MI 49765 ChamberlainN@nemcworks.org:Niki Chamberlain, drosted@nemcworks.org:dave Droste, general@nemcworks.org:null, robinson15@michigan.gov:null, szatkowskid@michigan.gov:null 989-733-8548 Michigan Works! Crawford Service Center Grayling MI 49738 general@miworks-nemc.gen.mi.us:null, hansena@nemcworks.org:alayne Hansen, nasha2@michigan.gov:null, robinsond15@michigan.gov:doug Robinson 989-348-8709 C3G - Central Wesleyan Church Holland MI 49423 larrywiersma@att.net:larry Wiersma, richsmit@charter.net:rich Smit 616-395-3108 Michigan Works! Service Center North Ottawa County Grand Haven MI 49417 stelterj@michigan.gov:null 616-296-0776 Michigan Works! White Lake Workforce Development Center Whitehall MI 49461 tobiasw@michigan.gov:null 231-893-1091 Michigan Works! Muskegon-Oceana, Muskegon Site Muskegon MI 49440 ellisn@michigan.gov:null, info@miworksmo.org:null, kwiersema@westmiworks.org:kari Wiersema, mikaelsenj@michigan.gov:jessie Mikaelsen, wilsonc18@michigan.gov:chad Wilson 231-724-6381 Center for Women in Transition Holland MI 49424 mail@cwitmi.org:holly Seymour West Michigan Works! Service Center: Ottaway County Holland MI 49423 jschuitema@westmiworks.org:jared Schuitema, rcarrasco@westmiworks.org:reyes Carrasco, stelterj@michigan.gov:null, wilsonc18@michigan.gov:chad Wilson 616-396-2154 Goodwill Industries Grandville MI 49418 tamid@goodwillgr.org:dan Buron 616-532-4200 Goodwill Industries of West Michigan Muskegon MI 49442 rcarlson@goodwillwm.org:dick Carlson 231-722-7871 Michigan Works! Service Center - Sparta Sparta MI 49345 info@westmiworks.org:null, marind@michigan.gov:dave Marin, mdowner@michiganworkska.org:null, mmartine@grcc.edu:null 616-887-2960 Womens Resource Center Grand Rapids MI 49504 info@grwrc.org:elsa Kerr 616-458-5443 West Michigan Works! Service Center - West Side Grand Rapids MI 49504 dlyzenga@michiganworkska.org:deb Lyzenga, headworthc@michigan.gov:carrie Headworth, marind@michigan.gov:david Marin, rapeljek@michigan.gov:kenneth Rapelje 616-336-4040 Upward Talent Council Michigan Works! - Dickinson County Iron Mountain MI 49801 mwjob@wupmwa.org:null, picordh@michigan.gov:heidi Picord 906-774-3647 Michigan Works! Livonia Service Center Livonia MI 48150 brzegr@michigan.gov:null, HicksE@michigan.gov:null, jfisher@rossprov.com:jerome Fisher, khoward@rossprov.com:null 734-513-4900 Michigan Works! Macomb Service Center - Clinton Township Clinton Township MI 48038 archerd1@michigan.gov:null, john@macomb-stclaireworks.org:null, jrtaylor@macomb-stclairworks.org:jennifer Taylor, ursud@michigan.gov:diane Ursu 586-263-1501 Michigan Works! Macomb Service Center - Mt. Clemens Mt. Clemens MI 48043 hooperm@michigan.gov:null, jdelano@macomb-stclairworks.org:jennifer Delano, mcfallf@michigan.gov:fedilias McFall, Teresa@macomb-stclairworks.org:Teresa Brittentine 586-783-8700 Michigan Works! Macomb Service Center - Roseville Roseville MI 48066 andersont7@michigan.gov:null, drossi@macomb-stclairworks.org:dennis Rosi, kinsmanc@michigan.gov:null 586-447-9200 Oakland County Michigan Works! Oak Park Career Center Oak Park MI 48237 klesss@oakparkcareercenter.org:sherry Kless, mdefran@oakparkcareercenter.org:null, munozs@michigan.gov:steven Munoz 248-691-8437 Detroit Workforce Development Department Detroit MI 48202 evans7@michigan.gov:shawn Evans, gabelsbergerj@michigan.gov:null 313-873-7321 Michigan Works! Novi Service Center Novi MI 48377 mdiegel@goodwilldetroit.org:mona Diegel, munozs@michigan.gov:steven Munoz, pittmanf@michigan.gov:null 248-926-1820 Michigan Works! Service Center Warren MI 48093 csanford@mhrdi.org:null, jkimm@macomb-stclairworks.org:jennifer Kimm, meadowsm@michigan.gov:mark Meadows, pittmanf@michigan.gov:null 586-574-2170 Detroit Urban League Workforce Development Detroit MI 48201 srichmond@deturbanleague.org:shelita Richmond 313-832-4600 Jewish Vocational Service and Community Workshop Southfield MI 48076 atolle@jvsdet.org:andrea Tolle 248-559-5000 Business & Community Innovation Corporation for a Skilled Workforce Ann Arbor MI 48108 tmacfarlane@skilledwork.org:taryn MacFarlane 734-769-2900 The Greening of Detroit Detroit MI 48216 devon@greeningofdetroit.com:devon Buskin 313-608-9184 Michigan Rehabilitation Services Detroit MI 48226 howardj2@michigan.gov:janet Howard 313-965-5730 Department of Veterans Affairs Detroit MI 48226 brent.haddow@va.gov:brent Haddow 800-827-1000 New Horizons Rehabilitations Services, Inc. Auburn Hills MI 48326 jkaszubski@newhorizonsrehab.org:jason Kaszubski Redford Union High School Redford MI 48240 rancoup@redfordu.k12.mi.us:null 313-242-4200 Michigan Works! Southfield Service Center Southfield MI 48033 mark.meadows@va.gov:mark Meadows, pittmanf@michigan.gov:null 248-796-4550 Oakland County Michigan Works! Troy Troy MI 48083 cschubeck@troy.k12.mi.us:cheryl Schubeck 248-823-5101 Downriver Community Conference - (Michigan Works! Southgate Service Center) Southgate MI 48101 coutinhor@michigan.gov:null, hayesc@michigan.gov:null, patricia.henisse@dccwf.org:null Michigan Works! Washtenaw County Service Center Ypsilanti MI 48197 cmallory@mwse.org:colleen Mallory, hickse@michigan.gov:eric Hicks, michiganworks@ewashtenaw.org:null, pittmanf@michigan.gov:null, simss@michigan.gov:sean Sims, weaverg@michigan.gov:null Michigan Works! Waterford Service Center Waterford MI 48329 brzegr@michigan.gov:null 248-682-3417 Michigan Works! Dearborn Access Service Center Dearborn MI 48126 jonesr24@michigan.gov:null, mmounajed@accesscommunity.org:mustapha Mounajed 313-945-8159 Michigan Works! Wayne Service Center Wayne MI 48184 awirth@etdinc.com:null, collinsc14@michigan.gov:null, lgierlack@etdinc.com:linda Gierlack, pduford@etdinc.com:null 734-858-4284 Michigan Works! Ferndale Career Center Ferndale MI 48220 heather.coleman-voss@ferndaleschools.org:heather Coleman, munozs@michigan.gov:steven Munoz, pbellaver@ferndaleschools.org:null 248-545-0222 Career Connection Group - St. Thomas 'A Becket Canton MI 48188 cmaga@wowway.com:camille Atkinson, csc@abecket.org:null Career Mentoring Ministry - St. Andrew Rochester MI 48307 bettydobies@wowway.com:betty Dobies 248-373-0707 OneStop Service Center Detroit MI 48213 BruggemanJ@michigan.gov:Jason Bruggeman, debosec@michigan.gov:null 313-579-4925 Career Ministry - St. Mary of the Hills Rochester Hills MI 48307 stmaryoth@yahoo.com:null Michigan Works! Highland Career Center Highland MI 48357 donovanr@michigan.gov:rick Donovan, kressler@goodwilldetroit.org:null, mdiegel@goodwilldetroit.org:mona Diegel 248-889-0410 Michigan Works! Highland Park Service Center Highland Park MI 48203 archerd1@michigan.gov:null, evanss7@michigan.gov:null 313-826-0299 Detroit Employment Solutions Corporation Detroit MI 48210 hayesc@michigan.gov:null, info@sermetro.org:null, jonesr24@michigan.gov:null, salamat@grantassociatesinc.com:sam Alamat 313-846-5447 St. Andrews - Rochester Rochester MI 48307 bettydobies@wowway.com:betty Dobies St. Patrick Catholic Parish in Brighton Brighton MI 48116 ray_blush@ameritech.net:ray Blush Take Control - St. Paul's in Grosse Pointe Pointe Farms MI 48236 susanbristol.soc@comcast.net:susan Bristol The St. Daniel Community Job & Help Ministry Group - St. Daniel Clarkston MI 48346 mike.weightman@yahoo.com:mike Timm Southwest Economics Solutions Detroit MI 48216 tparuszkiewicz@swsol.org:theresa Paruszkiewicz 313-841-9641 Piquette Square for Veterans Detroit MI 48216 adebar@swsol.org:tony DeBardelaben Michigan Works! Joblink Service Center Pontiac MI 48340 donovanr@michigan.gov:rick Donovan, moorei@michigan.gov:null, rossr@michigan.gov:null 248-276-1777 Michigan Works! West Central - Mason County Ludington MI 49431 info@michworkswc.org:null 231-843-2563 Michigan Works! Manistee Service Center Manistee MI 49660 ginzeld@michigan.gov:null, matzenb@michigan.gov:b Matzen, ronheffelfinger@nwm.cog.mi.us:ronald Heffelfinger 231-723-2535 Upward Talent Council Michigan Works! - Marquette County Marquette MI 49855 gillottes@michigan.gov:null, mwjob@isupward.org:null, tweedalem@michigan.gov:null 906-228-3075 Michigan Works! Alcona Service Center Lincoln MI 48742 general@nemcworks.org:null, stanuszekj@michigan.gov:null, szatkowskid@michigan.gov:null 989-736-6082 Michigan Works! Iosco County Service Center East Tawas MI 48730 ladkins@michworks4u.org:lindsy Adkins, stanuszekj@michigan.gov:null 989-362-6407 Northwest Michigan Works! Petoskey Service Center Petoskey MI 49770 georgepeet@networksnorthwest.org:george Peet, ginzeld@michigan.gov:null, haroldlove@networksnorthwest.org:null, nasha2@michigan.gov:null, rapeljek@michigan.org:ken Rapelje, robinsond15@michigan.gov:null 231-347-5150 Michigan Works! Cheboygan Service Center Cheboygan MI 49721 ChamberlainN@nemcworks.org:Niki Chamberlain, robinsond15@michigan.gov:doug Robinson, szatkowskid@michigan.gov:null 231-627-4303 C3G - Central Wesleyan Church Holland MI 49423 larrywiersma@att.net:larry Wiersma, richsmit@charter.net:rich Smit 616-395-3108

Agency Name City State Zip Code Recipient Email Phone # Michigan Works! Hastings Service Center Hastings MI 49058 veavey@barryisd.org:dennis Avery 269-945-9545 Ext. 144 West Michigan Works! Service Center: Ottaway County Holland MI 49423 jschuitema@westmiworks.org:jared Schuitema, rcarrasco@westmiworks.org:reyes Carrasco, stelterj@michigan.gov:null, wilsonc18@michigan.gov:chad Wilson 616-396-2154 Crossroads Career Network - New Genesis Kalamazoo MI 49007 earmstrong@newgenesisinc.org:pastor Ervin Armstrong 269-343-7023 InterAct of Michigan, Inc. Action Employment Service Kalamazoo MI 49007 tyoung@interactmich.org:tami Young 269-488-9414 Michigan Works! Battle Creek Service Center Battle Creek MI 49017 bishopj1@michigan.gov:jim Bishop, ramierezl@michigan.gov:lupe Ramierez, shunt@miworkssw.org:samantha Hunt, veavey@barryisd.org:dennis Avery, youngd@michigan.gov:daren Young 269-962-5411 Michigan Works! Kalamazoo Kalamazoo MI 49001 estewart@kresa.org:eric Stewart, grosej@michigan.gov:jim Grose, sheahont@michigan.gov:null 269-383-2536 Michigan Works! Paw Paw Paw Paw MI 49079 laymana@kinexus.org:amber Layman, lemieuxp@michigan.gov:phillip Lemieux, mw@miworks.org:null, razora@michigan.gov:alicia Razor, razora@michigan.gov:null 269-657-7014 West Michigan Works! Service Center - Allegan County Allegan MI 49010 dlyzenga@michiganworkska.org:deb Lyzenga, marind@michigan.gov:dave Marin, mkrcatovich@westmiworks.org:michelle Krcatovich, Rapeljek@michigan.gov:Ken Rapelje, sheahont@michigan.gov:null 269-686-5079 Michigan Works! Service Center in Midland County Midland MI 48640 hagamanm@michigan.gov:matt Hagaman, smb@michiganworks.com:null 989-631-3073 Bay - Arenac Career Center Bay City MI 48706 sewardk@baisd.net:kellie Seward, sheppardt@baisd.net:tiffany Sheppard 989-686-4770 Great Lakes Bay Michigan Works Saginaw MI 48603 jackson8@michigan.gov:david Jackson, merrellg@michigan.gov:null 989-752-3145 Sylvester Broome Jr. Training and Technology Center Flint MI 48505 blahad@michigan.gov:dan Blaha Saginaw Valley State University University Center MI 48604 careers@svsu.edu:null 989-964-4954 Michigan Works! Service Center - Bay County Bay City MI 48706 hagamanm@michigan.gov:matt Hagaman, smb@michiganworks.com:null 989-667-0500 Menominee Michigan Works! The Job Force Menominee MI 49858 bertagnolip@michigan.gov:null (906) 863-9957 Northwest Michigan Works! Traverse City Service Center Traverse City MI 49686 ginzeld@michigan.gov:null, Rapeljek@michigan.gov:Ken Rapelje Michigan Works! Lake County Workforce Service Center Baldwin MI 49304 mbennett@michworkswc.org:null, wilsonc18@michigan.gov:chad Wilson 231-745-2703 Michigan Works! West Central - Mason County Ludington MI 49431 info@michworkswc.org:null 231-843-2563 Michigan Works! West Central - Newaygo County Fremont MI 49412 mbennett@michworkswc.org:null, mikaelsenj@michigan.gov:jessie Mikaelsen, wilsonc18@michigan.gov:chad Wilson 231-924-3230 Michigan Works! Osceola Service Center Reed City MI 49677 wilsonc18@michigan.gov:chad Wilson 231-832-3131 Michigan Works! White Lake Workforce Development Center Whitehall MI 49461 tobiasw@michigan.gov:null 231-893-1091 Michigan Works! West Central Shelby MI 49455 ellisn1@michigan.gov:null, info@michworkswc.org:null, mbennett@michworkswc.org:null, wilsonc@michigan.gov:null 231-861-2073 Michigan Works! Ogemaw County Service Center West Branch MI 48661 kenningw@michigan.gov:null, mchasey@michworks4u.org:mandi Chasey 989-345-1090 Michigan Works! Gladwin County Service Center Gladwin MI 48624 rbalzer@michworks4u.org:robert Balzer, reg7b@michworks4u.org:null 989-426-8571 Michigan Works! Arenac County Service Center Standish MI 48658 hammels@michigan.gov:null 989-846-2111 Michigan Works! Roscommon County Service Center Pruddenville MI 48651 bbachelder@michworks4u.org:brenda Bachelder, reg7b@michworks4u.org:null 989-366-8660 Michigan Works! Livingston Service Center Howell MI 48843 arellanom1@michigan.gov:null, mswitzer@livgov.com:mary Schuitema, pittmanf@michigan.gov:null, pooles@michigan.gov:shaqunda Walker, wsleight@livgov.com:null 517-546-7450 Michigan Works! Livonia Service Center Livonia MI 48150 brzegr@michigan.gov:null, HicksE@michigan.gov:null, jfisher@rossprov.com:jerome Fisher, khoward@rossprov.com:null 734-513-4900 Redford Union High School Redford MI 48240 rancoup@redfordu.k12.mi.us:null 313-242-4200 Michigan Works! Southfield Service Center Southfield MI 48033 mark.meadows@va.gov:mark Meadows, pittmanf@michigan.gov:null 248-796-4550 Michigan Works! Washtenaw County Service Center Ypsilanti MI 48197 cmallory@mwse.org:colleen Mallory, hickse@michigan.gov:eric Hicks, michiganworks@ewashtenaw.org:null, pittmanf@michigan.gov:null, simss@michigan.gov:sean Sims, weaverg@michigan.gov:null Michigan Works! Waterford Service Center Waterford MI 48329 brzegr@michigan.gov:null 248-682-3417 Michigan Works! Wayne Service Center Wayne MI 48184 awirth@etdinc.com:null, collinsc14@michigan.gov:null, lgierlack@etdinc.com:linda Gierlack, pduford@etdinc.com:null 734-858-4284 Career Connection Group - St. Thomas 'A Becket Canton MI 48188 cmaga@wowway.com:camille Atkinson, csc@abecket.org:null Michigan Works! Highland Career Center Highland MI 48357 donovanr@michigan.gov:rick Donovan, kressler@goodwilldetroit.org:null, mdiegel@goodwilldetroit.org:mona Diegel 248-889-0410 St. Patrick Catholic Parish in Brighton Brighton MI 48116 ray_blush@ameritech.net:ray Blush Michigan Works! Novi Service Center Novi MI 48377 mdiegel@goodwilldetroit.org:mona Diegel, munozs@michigan.gov:steven Munoz, pittmanf@michigan.gov:null 248-926-1820 The St. Daniel Community Job & Help Ministry Group - St. Daniel Clarkston MI 48346 mike.weightman@yahoo.com:mike Timm Michigan Works! Joblink Service Center Pontiac MI 48340 donovanr@michigan.gov:rick Donovan, moorei@michigan.gov:null, rossr@michigan.gov:null 248-276-1777 Business & Community Innovation Corporation for a Skilled Workforce Ann Arbor MI 48108 tmacfarlane@skilledwork.org:taryn MacFarlane 734-769-2900 South Central Michigan Works! Lenawee Service Center Adrian MI 49221 albigm@michigan.gov:michael Albig, arellanom1@michigan.gov:maurilio Arellano 517-266-5627 South Central Michigan Works! Lenawee Service Center Adrian MI 49221 albigm@michigan.gov:michael Albig, arellanom1@michigan.gov:maurilio Arellano 517-266-5627 Michigan Works! Monroe Service Center Monroe MI 48162 albigm@michigan.gov:michael Albig, HicksE@michigan.gov:null, julies@mcetd.us:julie Smith 734-240-7950

FCC Source Evaluation Report FCC Unit: 13537 Michigan County/State: Ottawa, MI Vacancies filled from: 09/01/2016-06/30/2017 Source Description # Applicants # Interviews # Hires Ad - Ad Age 4 4 4 Ad - DoYo 1 1 1 Ad- Through a print, radio, or TV advertisement 7 7 1 advertisement 113 113 10 Career Fair- Charter Job Fair 2 2 1 Career Fair- Community Job Fair 1 1 0 Career Fair- Indeed 1 1 0 Career Fair- Mi Works 1 1 0 Career Fair- Michigan Works 1 1 0 Career Fair- Michigan Works Job Fair 2 2 2 Career Fair- Referred by an Internal employee 2 2 0 Career Fair- Retention 1 1 0 CAREERBUILDER.COM 25 4 0 Direct Mail- 1 1 0 Direct Mail- AEROTEK 1 1 0 Direct Mail- came in to my work 2 2 0 Direct Mail- Charter Communications Career Website 21 21 7 Direct Mail- Email 1 1 0 Direct Mail- Inbound retention rep 1 1 0 Direct Mail- Indeed 3 3 0 Direct Mail- Internal Candidate (TWC Austin) 1 1 0 Direct Mail- LinkedIn 1 1 0 Direct Mail- Michigan Works 1 1 0 Direct Mail- MiTalent Bank 1 1 0 Direct Mail- OfficeStaffing 1 1 0 Direct Mail- Referred by an Internal Direct Mail- Website 1 1 1 Direct Sourcing- any 1 1 0 Direct Sourcing- Charter Communications Career Website 7 7 1 Direct Sourcing- Coworker 1 1 1 Direct Sourcing- Indeed 4 4 2 Direct Sourcing- Internet 1 1 0 Direct Sourcing- Michigan Talant 1 1 0 Direct Sourcing- Other 25 25 5 Internal employee 128 128 19 Direct Sourcing- Through a print, radio, or TV advertisement 2 2 0 DirectEmployers.com 2 0 0 GlassDoor.com 1 0 0 http://jobs.brighthousenetwork 167 25 0 Indeed 111 10 0 INTERNAL 11 3 0 Internal- From Internal Employee 3 1 2

Internet - Facebook.com 1 0 1 Internet - Indeed 22 8 19 Internet - Linkedin 1 0 1 Internet- Broncojobs 1 1 0 Internet- Craigslist 5 5 0 Internet- ESPN 1 1 1 Internet- Facebook 1 1 0 Internet- Google 1 1 0 Internet- Indeed 23 23 4 Internet- Jobs-To-Careers 2 2 0 Internet- jubungo 1 1 0 Internet- KForce 1 1 0 Internet- LinkedIn 4 4 0 Internet- Manpower 1 1 0 Internet- michigan talent bank 1 1 1 Internet- Michigan Talent Connect 1 1 1 Internet- MiTalent.org 3 3 2 Internet- Monster.com 2 2 0 Internet- Pure Michigan Talent Connect 1 1 1 Internet- Veteran's Employment Specialist 1 1 1 Job Board- Billboard 1 1 0 Job Board- Broncojobs 2 2 1 Job Board- CareerBuilder.com 11 11 0 Job Board- Charter Communications Career Website 12 12 1 Job Board- Company Website 2 2 0 Job Board- Craigslist 8 8 0 Job Board- Email 2 2 0 Job Board- E-MAIL ALERT 1 1 0 Job Board- GlassDoor 23 23 1 Job Board- Gmail 1 1 0 Job Board- Hireable 1 1 1 Job Board- https://jobs.mitalent.org 2 2 0 Job Board- Indeed 15 15 1 Job Board- Internet 4 4 0 Job Board- Job Board 3 3 0 Job Board- Job boarding 1 1 0 Job Board- job fair 1 1 0 Job Board- LinkedIn 2 2 0 Job Board- MI Talent 2 2 0 Job Board- Mi talent bank 1 1 0 Job Board- MI TALENT connect 1 1 0 Job Board- Michigan Talent 1 1 0 Job Board- Michigan Talent Bank 5 5 0 Job Board- Michigan Talent Board 1 1 0 Job Board- michigan works 6 6 0 Job Board- Michigan Works! 1 1 0 Job Board- MITalent 3 3 0

Job Board- Mitalent.org 4 4 0 Job Board- Mitalentbank.org 1 1 0 Job Board- MLive 1 1 0 Job Board- MLive, website 1 1 0 Job Board- Monster 15 15 0 Job Board- mynextmove.org 2 2 0 Job Board- Online 1 1 0 Job Board- Other 893 893 51 Job Board- pure michigan talent connect 1 1 0 Job Board- Referred by an Internal employee 2 2 0 Job Board- resume 1 1 0 Job Board- Simply Hired 1 1 0 Job Board- Startwire 1 1 0 Job Board- Talent bank 1 1 0 Job Board- The Ladders 1 1 0 Job Board- The Perfect Resume Job Alert email 1 1 0 Job Board- TV 1 1 0 Job Board- Tv & internet technician 1 1 0 Job Board- West Michigans works 1 1 0 Job Board- WGRD Website 1 1 0 Job Board- www.districtdaybook.com 1 1 0 Job Board- www.mitalent.org 1 1 0 Job Board- ZipRecruiter 6 6 0 Juju 5 1 0 linkedin.com 2 0 0 Magazines and Trade Publications- Referred by an Internal employee 2 2 0 Magazines and Trade Publications- The Davison Index 1 1 0 Mailing List- 1 1 0 Mailing List- Charter Communications Email 1 1 1 Mailing List- in business 2 2 0 Mailing List- Indeed 3 3 1 Mailing List- Michigan Works 1 1 0 Mailing List- Referred by an Internal employee 2 2 0 Mailing List- ZipRecruiter 1 1 0 News Group- 3 3 1 News Group- Advertisement 1 1 0 News Group- Anything 1 1 0 News Group- bay county employment facebook 1 1 0 News Group- Beyond.com 1 1 0 News Group- Bing 2 2 0 News Group- Call center 1 1 0 News Group- Cell Phone 1 1 0 Page 53 53 3 News Group- Charter Communications Career Website 15 15 0 News Group- Clear fit 1 1 0 News Group- Commercial 1 1 0 News Group- Craigslist 17 17 5

News Group- customer service 1 1 0 News Group- Disphater 1 1 0 News Group- Email 1 1 0 News Group- GlassDoor 2 2 0 News Group- Google 42 42 6 News Group- Grand Rapids 1 1 0 News Group- Grand Rapids Press 1 1 0 News Group- in business 3 3 0 News Group- Inbound Retention Rep 1 1 0 News Group- Indeed 123 123 14 News Group- Ineed 1 1 1 News Group- Internet 13 13 1 News Group- Internet browsing 1 1 0 News Group- Internet Search 4 4 1 News Group- internetinternet 1 1 0 News Group- Job case 1 1 0 News Group- Job search 1 1 0 News Group- jobs.com 1 1 0 News Group- Kentwood Community Church 1 1 0 News Group- Lapeer classifieds 1 1 0 News Group- LinkedIn 3 3 1 News Group- Local Jobster 1 1 0 News Group- logged onto website 1 1 0 News Group- MI Talent 1 1 0 News Group- Michigan Talent Bank 4 4 0 News Group- Michigan Talent Connect 1 1 0 News Group- Michigan Works 3 3 0 News Group- Mitalent 1 1 0 News Group- Mitalent.org 4 4 0 News Group- Mlive listing 1 1 0 News Group- Monster job search 1 1 0 News Group- Monster.com 1 1 0 News Group- none 1 1 0 News Group- on line 1 1 0 News Group- Online 3 3 0 News Group- Online Search 1 1 0 News Group- Personal Interest 1 1 0 News Group- Phone call 1 1 0 News Group- pure michigan talent bank 1 1 0 News Group- Pure Michigan Talent Connect 1 1 0 News Group- Referred by an Internal employee 11 11 1 News Group- Saw television commercial 1 1 0 News Group- Social Media 1 1 1 News Group- Spectrum site 1 1 0 News Group- startwire 1 1 0 News Group- The Flint Journal 2 2 0 News Group- Tsi 1 1 0

News Group- TV 1 1 0 News Group- Tv & internet technician 1 1 0 News Group- walk-in 2 2 0 News Group- Web Site 1 1 0 News Group- WEBSITE 5 5 0 News Group- www.mitalent.org 1 1 0 News Group- Yahoo 2 2 0 News Group- yahoo.com 1 1 0 News Group- Your web page 1 1 0 Newspapers- RecruitMilitary 1 1 0 Newspapers- USAA Recruit Military 1 1 0 Not Specified- 27 27 5 Not Specified- Army Career And Alumni Program(ACAP) 1 1 0 Communications Career Website 76 76 7 Not Specified- Got Emailed about the position. 1 1 0 Not Specified- Internal 1 1 0 Not Specified- Internal Candidate 3 3 1 Not Specified- internal job posting 1 1 0 Not Specified- Internet 1 1 0 Not Specified- internet search 1 1 0 Not Specified- Monroe Evening News 1 1 0 Not Specified- Referred by an Internal employee 6 6 1 ONLINE 372 32 0 Our Web Site- 132 132 7 Our Web Site- CareerBuilder.com 1 1 0 Communications Career Website 163 163 11 Our Web Site- Chater store 1 1 0 Our Web Site- computer 1 1 0 Our Web Site- email 2 2 1 Our Web Site- email notification 1 1 0 Our Web Site- Engineering Project Management 1 1 0 Our Web Site- GlassDoor 1 1 0 Our Web Site- Google 2 2 0 Our Web Site- Grand Rapids Urban League 1 1 0 Our Web Site- Indeed 17 17 0 Our Web Site- Internal 2 2 0 Our Web Site- Internet 11 11 0 Our Web Site- internet search 1 1 0 Our Web Site- Intranet 1 1 0 Our Web Site- job alert 1 1 0 Our Web Site- Job Board 1 1 0 Our Web Site- job page 1 1 0 Our Web Site- Job Posting 1 1 0 Our Web Site- Job Search 3 3 0 Our Web Site- LinkedIn 8 8 0 Our Web Site- lobbist 1 1 0 Our Web Site- Looking for a new career 1 1 0

Our Web Site- mi talent.org 1 1 0 Our Web Site- Michigan Talent Bank 1 1 0 Our Web Site- Michigan Works 2 2 0 Our Web Site- Michiganworks.com 1 1 0 Our Web Site- michiganworks.org 1 1 0 Our Web Site- mitalent.org 3 3 0 Our Web Site- Monster 2 2 0 Our Web Site- Morning sun 1 1 0 Our Web Site- Nathan Vervoort 1 1 0 Our Web Site- None 1 1 1 Our Web Site- Online 11 11 2 Our Web Site- Online Search 3 3 0 Our Web Site- Other 3 3 0 Our Web Site- Our Web Site 1 1 0 Our Web Site- Our Web Site - Career Section 1 1 0 Our Web Site- OUR Website 1 1 0 Our Web Site- phone 1 1 0 Our Web Site- Pure Michigan Talent Connect 1 1 0 Our Web Site- Referred by an Internal employee 4 4 1 Our Web Site- Sales represenative 1 1 0 Our Web Site- Sales representative 1 1 0 Our Web Site- Search on site 1 1 0 Our Web Site- Specific source 2 2 1 Our Web Site- Spectrum Health website 1 1 0 Our Web Site- walk-in 1 1 0 Our Web Site- web page 1 1 1 Our Web Site- Web Site 12 12 1 Our Web Site- website 28 28 3 Our Web Site- www.beyond.com 1 1 0 Our Web Site- Your web page 1 1 0 Our Web Site- Your Web Site 3 3 0 Professional Associations- Grand Rapids Urban League 1 1 0 Professional Associations- Michigan Works 2 2 1 Referral - Referred by an Internal employee 20 1 18 Referral- Internal Employee 141 141 67 employee 308 308 7 Smashfly 1 0 0 Social Network- 3 3 0 Social Network- Charter Communications Career Website 9 9 1 Social Network- Craigslist 3 3 0 Social Network- Employment Opportunity Page 1 1 0 Social Network- Facebook 16 16 4 Social Network- GlassDoor 1 1 0 Social Network- Google 1 1 0 Social Network- Home 1 1 0 Social Network- inbound retention 1 1 0 Social Network- Indeed 12 12 0

Social Network- Internet 1 1 0 Social Network- LinkedIn 60 60 1 Social Network- Received an email 2 2 0 Social Network- Referred by an Internal employee 15 15 3 Social Network- Tv 1 1 0 Social Network- Twitter 2 2 0 Social Network- Wesbite 1 1 0 Social Network- www.mitalent.org 1 1 0 Social Network- Your Web Site 1 1 0 University Recruiting- Email from Career services at school 1 1 0 University Recruiting- Michigan State University Job Site 1 1 0 University Recruiting- Northwood University Career Advancement 1 1 0 University Recruiting- saginaw valley state university 2 2 0 Unsolicited- Department of Veteran Affairs 1 1 0 Unsolicited- Indeed 1 1 0 Unsolicited- mi job talent 1 1 0 Unsolicited- mi talent bank 2 2 0 Unsolicited- MI works 4 4 0 Unsolicited- Michigan Talent Bank 4 4 0 Unsolicited- michigan works 8 8 0 Unsolicited- Michigan Works Talent Bank 1 1 0 Unsolicited- Michigan Works Website 1 1 0 Unsolicited- MITALENT 2 2 0 Unsolicited- mitalent.org 6 6 0 Unsolicited- MiTalentbank 1 1 0 Unsolicited- MiTalentConnection 1 1 0 Unsolicited- Pure Michigan Talent 2 2 1 Unsolicited- Pure Michigan Talent Bank 1 1 0 Unsolicited- Pure Michigan Talent Connect 2 2 0 Website - Add Candidate 56 17 47 Website - Directly through the external Career site 1 0 0 Website - Internal Opportunities 642 309 132 Website - TimeWarner Careers 5669 487 517 Website- External Careers 1 1 0 Grand Total 10132 3918 1024

FCC Sourcing Report FCC Unit: 13537 Michigan County/State: Ottawa, MI Vacancies filled from: 09/01/2016-06/30/2017 Requisition # # # Job Title Source Description # Applicants Interviews Hires 19279 Business Solutions Account Executive II GlassDoor.com 1 0 0 http://jobs.brighthousenetwork 4 0 0 Indeed 2 0 0 INTERNAL 2 2 0 ONLINE 2 1 0 19285 Customer Care Professional I CAREERBUILDER.COM 18 2 0 http://jobs.brighthousenetwork 53 11 0 Indeed 33 1 0 INTERNAL 1 0 0 Juju 4 0 0 ONLINE 131 8 0 Smashfly 1 0 0 19344 Direct Sales Representative-SFU CAREERBUILDER.COM 1 1 0 http://jobs.brighthousenetwork 10 2 0 Indeed 1 0 0 ONLINE 3 0 0 19430 Customer Care Professional I CAREERBUILDER.COM 4 1 0 http://jobs.brighthousenetwork 33 4 0 Indeed 39 3 0 Juju 1 1 0 linkedin.com 1 0 0 ONLINE 119 10 0 19431 Service Technician DirectEmployers.com 1 0 0 http://jobs.brighthousenetwork 15 4 0 Indeed 9 3 0 ONLINE 6 2 0 19496 Business Solutions Senior Account Executive DirectEmployers.com 1 0 0 http://jobs.brighthousenetwork 4 1 0 Indeed 7 0 0 INTERNAL 1 1 0 linkedin.com 1 0 0 ONLINE 3 0 0 19554 Maintenance Technician Supervisor INTERNAL 7 0 0 19584 Customer Care Professional I CAREERBUILDER.COM 2 0 0 http://jobs.brighthousenetwork 30 3 0 Indeed 20 3 0 ONLINE 107 11 0 19640 Community Sales Specialist http://jobs.brighthousenetwork 18 0 0 ONLINE 1 0 0 1504809 Executive Assistant advertisement 3 3 0 Job Board- Charter Communications Career Website 2 2 0 Job Board- GlassDoor 1 1 0 Job Board- Monster 2 2 0 Job Board- Other 19 19 1 Job Board- WGRD Website 1 1 0 News Group- Grand Rapids Press 1 1 0 News Group- Indeed 2 2 0

1603433 Store Associate- Greenville, MI 1604180 Broadband Installer Communications Career Website 2 2 0 Our Web Site- Internet 1 1 0 Referral- Internal Employee 1 1 0 Unsolicited- michigan works 1 1 0 Ad- Through a print, radio, or TV advertisement 1 1 0 advertisement 1 1 0 Career Fair- Charter Job Fair 1 1 0 Direct Mail- MiTalent Bank 1 1 0 Internal Internet- Craigslist 1 1 0 Internet- Indeed 2 2 0 Internet- MiTalent.org 1 1 0 Job Board- Michigan Talent Bank 3 3 0 Job Board- michigan works 1 1 0 Job Board- Monster 1 1 0 Job Board- Online 1 1 0 Job Board- Other 18 18 0 Job Board- ZipRecruiter 1 1 0 Page 2 2 0 News Group- Mitalent.org 1 1 0 Not Specified- 1 1 0 Our Web Site- 3 3 0 Our Web Site- Intranet 1 1 0 Our Web Site- mi talent.org 1 1 0 Our Web Site- Web Site 2 2 0 Our Web Site- website 2 2 0 Referral- Internal Employee 2 2 1 employee 2 2 1 Social Network- LinkedIn 1 1 0 Social Network- Referred by an Internal Unsolicited- mi talent bank 1 1 0 Unsolicited- mitalent.org 1 1 0 advertisement 6 6 0 Direct Sourcing- Other 1 1 0 Internal employee 3 3 0 Job Board- MLive 1 1 0 Job Board- MLive, website 1 1 0 Job Board- Other 8 8 0 Magazines and Trade Publications- Referred by an Internal News Group- Advertisement 1 1 0 News Group- Anything 1 1 0 Page 4 4 0 News Group- Charter Communications Career Website 1 1 0 News Group- Indeed 2 2 0 News Group- Internet 1 1 0 News Group- jobs.com 1 1 0 News Group- Lapeer classifieds 1 1 0 News Group- Personal Interest 1 1 0 News Group- startwire 1 1 0

1604183 Broadband Installer 1604344 Sr Dir, Regl HFC Engineering 1604483 Spectrum Business Account Executive-West Branch, MI. Communications Career Website 14 14 0 Our Web Site- Internet 1 1 0 Referral- Internal Employee 1 1 1 employee 6 6 0 Social Network- Internet 1 1 0 advertisement 2 2 1 Internal employee 4 4 0 Job Board- Other 7 7 0 Page 4 4 0 News Group- Charter Communications Career Website 1 1 0 News Group- Google 3 3 0 News Group- walk-in 1 1 0 News Group- www.mitalent.org 1 1 0 News Group- Your web page 1 1 0 Not Specified- Got Emailed about the position. 1 1 0 Communications Career Website 4 4 1 Our Web Site- job page 1 1 0 Our Web Site- Job Search 1 1 0 Our Web Site- Michigan Works 1 1 0 Our Web Site- Morning sun 1 1 0 Our Web Site- Other 1 1 0 employee 7 7 0 Unsolicited- michigan works 1 1 0 Unsolicited- Michigan Works Website 1 1 0 Direct Mail- Charter Communications Career Website 1 1 0 Direct Mail- Internal Candidate (TWC Austin) 1 1 0 Direct Sourcing- Other 1 1 0 Internet- KForce 1 1 0 Internet- LinkedIn 1 1 0 News Group- Web Site 1 1 0 Newspapers- USAA Recruit Military 1 1 0 Communications Career Website 3 3 0 Communications Career Website 10 10 0 Our Web Site- Internet 1 1 0 Our Web Site- Job Posting 1 1 0 Our Web Site- LinkedIn 4 4 0 Our Web Site- Our Web Site 1 1 0 Our Web Site- Referred by an Internal Our Web Site- Web Site 1 1 0 Referral- Internal Employee 2 2 0 employee 2 2 1 Social Network- LinkedIn 1 1 0 advertisement 2 2 0 Internet- Google 1 1 0 Internet- Monster.com 1 1 0

1604504 Inbound Retention Rep Job Board- Hireable 1 1 1 Job Board- Monster 1 1 0 Job Board- Other 4 4 0 News Group- Charter Communications Career Website 1 1 0 News Group- Google 1 1 0 News Group- Indeed 1 1 0 News Group- Monster.com 1 1 0 News Group- Referred by an Internal Not Specified- 2 2 0 Our Web Site- 4 4 0 Our Web Site- Looking for a new career 1 1 0 Our Web Site- mitalent.org 1 1 0 Our Web Site- Nathan Vervoort 1 1 0 Our Web Site- Sales represenative 1 1 0 Referral- Internal Employee 1 1 0 Social Network- LinkedIn 2 2 0 Unsolicited- MI works 1 1 0 Unsolicited- Michigan Works Talent Bank 1 1 0 Unsolicited- mitalent.org 1 1 0 advertisement 20 20 5 Career Fair- Charter Job Fair 1 1 1 Career Fair- Indeed 1 1 0 Career Fair- Mi Works 1 1 0 Career Fair- Michigan Works 1 1 0 Career Fair- Michigan Works Job Fair 2 2 2 Career Fair- Retention 1 1 0 Direct Mail- came in to my work 1 1 0 Direct Mail- Charter Communications Career Website 12 12 4 Direct Mail- Email 1 1 0 Direct Mail- Indeed 1 1 0 Direct Mail- Michigan Works 1 1 0 Direct Sourcing- any 1 1 0 Direct Sourcing- Charter Direct Sourcing- Indeed 2 2 1 Direct Sourcing- Internet 1 1 0 Direct Sourcing- Michigan Talant 1 1 0 Direct Sourcing- Other 12 12 4 Internal employee 34 34 11 Job Board- Broncojobs 1 1 0 Job Board- Charter Communications Career Website 2 2 1 Job Board- Craigslist 3 3 0 Job Board- Indeed 1 1 1 Job Board- LinkedIn 1 1 0 Job Board- michigan works 1 1 0 Job Board- Other 90 90 20 Job Board- Referred by an Internal Job Board- West Michigans works 1 1 0 News Group- 1 1 0