Fall 2018 Annual Meeting and Trade Show Oct. 28-30, 2018 The DoubleTree by Hilton S. Burlington, VT WWW.NORTHEASTCSA.ORG

Schedule of Events SUNDAY 10:00 am - 12:00 pm Volunteer Set Up 11:00 pm - 1:00 pm Board Meeting 12:00 pm - 5:00 pm Registration Open 12:00 pm - 5:00 pm Trade Show Set Up 1:00 pm - 2:00 pm Coffee/Tea/Soda/Water available 1:00 pm - 2:00 pm Inclusive Access - Moving to Scale & Panel Discussion (CM) Representatives from VitalSource and RedShelf, two preeminent ebooks and access code vendors will jointly discuss how stores need to take a seat at the institutional table with updates and insights to keep the administration informed on of new best practices for topics such as OER, analytics, Inclusive Access, affordability, accessibility, and, most importantly, messaging the power of digital to faculty, administration, students, and parents. In the second half of the session a store panel will inform and respond to questions from the audience on getting started, effective communication across campus, developing the program to scale. Presenters: Lisa Montgomery, Verba/VitalSource; Tyler Coleman, RedShelf 1:00 pm - 2:00 pm Trend Chat with ICBA's Paula Haerr (GM) Want to hear about the top hot trends in the marketplace? Paula Haerr will share her insights into some of the leading product trends as heard from buyers from around the country. You can also get into the act by bringing your best-selling products to show off to other attendees. Share the success! Whatever s hot, bring it on for this fun and interactive session. Presenter: Paula Haerr, Senior Director of Vendor Programs and Services, ICBA 2:00 pm - 2:15 pm Break 2

SUNDAY (Continued) 2:15 pm - 3:15 pm Display and Promotion to Improve Store Traffic and Results - Bowdoin College & The Shelburne Museum (GM) Lee Wheeler of the Shelburne Museum and Cindy Breton from Bowdoin College will conduct a lively presentation on discussion on the best practices each store uses to appeal to their unique clientele and drive traffic into the store through creative displays, product mix and promotion. Presenters: Cindy Breton, Associate Director, Bowdoin College Store; Lee Wheeler, Director, Shelburne Museum Store 2:15 pm - 3:15 pm New Models in the Evolution of Course Material Distribution (CM) Representatives from the publishing community will discuss innovative new models that benefit all key stakeholders: students, institutions and stores. Models will include publisher rental, unlimited usage, digital first programs, subscription programs, etc. Vendors will include Cengage, Pearson. Check back as more vendors will be added. Presenters: Lydia Kelly, Cengage Learning; Lisa Miller, Pearson 0 Education 2:15 pm - 3:15 pm The Administrative View and The Value of Data (MTS) In this joint presentation, T.J. Cochran and David Collard, two industry experts will share their thoughts on the key metrics that stores should be constantly working towards and communicating on to plan for the future in help insure survival, trends that administrators value, keeping a good offense. Complementing this, the value of data can give you the ability to plan for your future and develop successful strategies that will positively impact your store and your institution. You will leave this session with ideas on how the use data can help your store meet the needs of today s college students. Your campus store will win if you play by the numbers! Presenters: T.J. Cochran, Director Brown University; David Collard, Vice President, Sales, Nebraska Book Company 3

SUNDAY (Continued) 3:15 pm - 3:30 pm Break 3:30 pm - 4:30 pm Annual Meeting 5:30 pm - 6:30 pm Trade Show Floor Reception 6:30 pm - 9:00 pm Fashion Show and Dinner MONDAY 7:30 am - 5:00 pm Registration Open 7:30 am - 9:00 am Vendor Presentation Breakfast for Stores Vendors will breakfast in a separate room and will only be present during their presentation. 7:30 am - 9:00 am Vendor Breakfast 9:00 am - 1:30 pm Trade Show 10:30 am - 11:00 am Break 12:30 pm - 1:30 pm Lunch on the Trade Show Floor 1:30 pm - 2:30 pm General Merchandise Round Table 1:30 pm - 2:30 pm Course Materials Round Table 1:30 pm - 2:30 pm Management Round Table 1:30 pm - 2:30 pm Prep School Round Table 4

MONDAY (Continued) 2:30 pm - 2:45 pm Break 2:45 pm - 3:45 pm NACS/IndiCo Update What s new with the National Association of College Stores? Join us for an overview of the latest developments at NACS, including a look at some of the exciting changes ahead for CAMEX and highlights of the newest programs available from NACS subsidiary, IndiCo, to help independent campus stores better serve their institutions and support student success. This presentation will also explore what s coming next for NACS and indico. 3:45 pm - 4:00pm Break 4:00 pm - 5:30 pm Booklog User Group 4:00 pm - 5:30 pm MBS User Group 4:00 pm - 5:30 pm Nebraska User Group 5:45 pm - 6:45 pm Networking Reception at UVM Bookstore 7:00 pm - 9:00 pm Sponsor Thank You Dinner 7:30 am 12:00 pm Registration Open TUESDAY 7:45 am - 8:45 am Breakfast Presentation: Expanding Campus Relationships (MTS) Creating new revenue channels in academic departments, alumni services, student groups, are important for store success in the 21st century. Ithaca College generated over $200K in special orders from campus departments and the local community. Learn from Rick Watson and others on the same path how your store can benefit from this strategy. Presenters: Rick Watson, Director, Ithaca Bookstore; Jim Best, General Merchandise Manager, Cornell University; Craig Wilson, General Merchandise Manager, Colgate University 5

TUESDAY (continued) 9:00 am - 10:30 am The Brag Book: Keeping the Administration and the Academic Community Informed of the Benefits of Our Independent Campus Store. 10:30 am - 10:45 am Break 10:45 pm - 12:00 pm Student Watch (MTS) The brag book is an important tool that informs the administration and the campus community about the benefits of the independent store. In this session facilitators will help stores identify key ideas, concepts and trends from the from the NCSA Education sessions that can be used as a basis for your brag book. Then, working in groups, attendees will create an outline that can be used to create a brag book for your campus Presenter: Robin Dziczek, Manager, Clark University Industry Trends and their Impact on Your Campus Store - Higher Education, collegiate retail, and the students we serve are all shifting. This session provides insight into the state of campus store performance, student consumers, and the business of course materials. Based on financial and operational research, Student Watch and Faculty Watch studies, and the monthly Student Panel Surveys all conducted by OnCampus Research this session will give you context and metrics for ensuring your store s operation and services are on track. Sponsored by the NACS Foundation. Presenter: Brittany Conley, Research Analyst, OnCampus Research 12:00 pm - 1:00 pm Boxed Lunch: either eat in or grab & go 1:00 pm - 2:00 pm Board Meeting 6

Sponsorship Opportunities TYPE OF SPONSORSHIP BENEFITS Bronze Sponsors--$50 Signage at Registration Booth Signage Recognition at Dinner Online Show Book recognition Silver Sponsors--$150 Table signs on food tables at one break Signage at Registration Booth Signage Recognition at Dinner Online Show Book recognition Gold Sponsors--$500 Table signs on food tables at one breakfast or lunch Signage at Registration Booth Signage Recognition at Dinner Online Show Book recognition Platinum Sponsors--$1000 Table signs on food tables at all meals Signage at Registration Booth Signage Recognition at Dinner Online Show Book recognition CAMEX RECEPTION SPONSOR AT NCSA SHOW: $250 Additional Signage at Registration Booth Signage Recognition at Dinner Online Show Book recognition AT CAMEX: Booth Signage Sign at Reception In Kind Sponsors Signage at Registration Booth Signage Recognition at Dinner Online Show Book recognition 7

Hotel Information In order to help make the show affordable to our store members, the Association will cover the cost of one hotel room per store for up to 2 nights. You will need to make your reservation as normal and you will be subject to any cancellation fees and room incidentals. The room billing will be removed at check out. You must make your reservations by Oct. 5 to be eligible for this offer. Hotel Reservations can be made by visiting http://doubletree.hilton.com/en/dt/groups/personalized/b/ BTVBSDT-NCA-20181027/index.jhtml?WT.mc_id=POG to make your reservation, or calling at 1-802-865-6600. DoubleTree by Hilton Hotel Burlington Vermont 870 Williston Road South Burlington, VT 05403 8

Hotel Map 9

Scholarship Application 10

Registration Form NCSA Fall Meeting & Trade Show Registration Oct. 28-30, 2018 Burlington VT Member Pricing Non-Member Pricing Early Bird Discount Total Store Registration $150.00 $275.00 ($25.00) Store Registration Trade Show Only $50.00 $75.00 One Day Education Only $25.00 $25.00 Vendor Registration Booth Area $300.00 $700.00 ($50.00) Vendor RegistrationTable Top $250.00 $600.00 ($50.00) Vendor Registration Additional Booth $150.00 $150.00 Attendee List $0.00 $50.00 All Meals Included $200.00 $300.00 ($25.00) Sunday, Oct. 29 Fashion Show Dinner $60.00 $80.00 Monday, Oct. 30 Store Breakfast Presentation $0.00 $40.00 Monday, Oct. 30 Vendor Breakfast $35.00 $35.00 Monday, Oct. 30 Trade Show Luncheon $35.00 $45.00 Monday, Oct. 30 Sponsor Thank You Dinner $60.00 $75.00 Tuesday, Oct. 31 Breakfast $25.00 $35.00 Tuesday, Oct. 31 Boxed Lunch $25.00 $35.00 GRAND TOTAL 11

Registration Form GRAND TOTAL Method: Check (made payable to: NCSA) MC Visa AmEx Discover Credit Card: Exp: CCV: Name Professional Title Company/Store: Address: Address: City: State: Zip: Phone: email: Name (additional attendee) Professional Title Name (additional attendee) Professional Title Name (additional attendee) Professional Title Mail to : NCSA PO Box 2835 Fax To: Robin Dziczek Clark University Campus Store Worcester MA 01613 50 793 8836 12

Sponsorships 13

Sponsorships 14

Sponsorships 15

Sponsorships 16

Board of Directors Peg Mead, Past President Balfour 617 750 2723 peg.mead@oakhalli.com Robin Dziczek, President Clark University 508 793 7755 rdziczek@clarku.edu Rick Watson, Director Ithaca College 607 274 3958 rwatson@ithaca.edu Bob Marks, Director Nebraska Book Company 315 427 3707 rmarks@nebook.com Lyndon Lake, Vice President SUNY Postdam 315 267 3274 lakelj@potsdam.edu Sandy Yager, Director Deerfield Academy 413 774 1815 syager@deerfield.edu Craig Wilson, Treasurer Colgate University 315 228 6941 cawilson@colgate.edu Don Golini, Vendor Representative 617 834 7276 djgolini@gmail.com Tracy Dolan, Clerk Red Dragon Outfitters SUNY Oneonta 607 436 2090 tracy.dolan@oneonta.edu WWW.NORTHEASTCSA.ORG 17

18