A baby dies... are you prepared?

Deliver Gold Standard Bereavement Care A baby dies... are you prepared? Resolve Through Sharing (RTS) Bereavement Training will help you ACQUIRE the unique skill set needed to provide excellence in bereavement care LEARN evidence-based best practices in bereavement care GAIN in-depth understanding of the long-term impact of dying and death Dartmouth-Hitchcock Medical Center, Lebanon, NH September 27 29, 2018

Resolve Through Sharing Bereavement Training: Perinatal Death September 27 28, 2018 Training focus This course focuses on death through miscarriage, ectopic pregnancy, stillbirth, and newborn death. Purpose The purpose of this training is to provide participants with a rich educational experience that enhances their knowledge, level of skill, and personal awareness while providing care to families whose baby dies. A baby dies... This comprehensive, evidence-based, and person-centered training and the RTS Model of bereavement care support the Triple Aim and ACO requirements for consistent delivery of quality patient care. You ll learn ways to incorporate RTS concepts into everyday practice that care teams and leadership will find invaluable. This course is recommended to prepare for the Hospice and Palliative Credentialing Center s Perinatal Loss Care Certification Exam. Return on Investment Incomparable value of providing the best care possible Improved staff confidence and competence Staff retention (reduced burn out) Patient satisfaction and loyalty Increase in charitable gifts Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death will: Enhance your understanding of perinatal death and its effect on parents and family members Emphasize the role of relationship and ritual Provide you with the latest evidence-based information about perinatal bereavement care Help you understand what normal grief looks like and how individuals grieve differently Address effective self-care and care for other caregivers Provide you with the opportunity to network with others in the field Objectives Discuss the role of interprofessional teams in caring for bereaved parents and families List three theoretical frameworks that promote understanding of perinatal death Define being in relationship Describe how to offer options to families Describe two examples of how caregivers can use ritual when a baby dies List two spiritual tasks Provide two examples of honoring relationship between parent and child Identify strategies to incorporate RTS standards for bereavement care into clinical practice Discuss the role of keepsakes for a family s grief Describe elements of a follow-up phone call List three self-care strategies for caregivers Who should attend? Nurses and Techs in Labor & Delivery, Post and Ante Partum, Emergency Room, Same-Day Surgery, Neonatal Intensive Care, Public Health Midwives and Doulas Chaplains Social Workers Child Life Specialists Genetic Counselors Ultrasonographers Physicians (OB/Family Medicine/ Fertility Specialists) Emergency Medical Services 2 Continuing Education: See page 5 for complete information on continuing education credit.

Lebanon, NH SPACE IS LIMITED! REGISTER TODAY at www.resolvethroughsharing.org Agenda RTS Training Agenda Perinatal Death Day 1 7:30 a.m. Sign in 8 a.m. Getting acquainted and setting the stage Introduction to relationship in perinatal bereavement care Using theoretical frameworks to understand relationship Working with bereaved families using Guided Participation Building and maintaining relationship Relationship in practice: Giving care (miscarriage) Lunch Relationship in practice: Giving care (ectopic, stillbirth, newborn death) Keepsakes and photography Summary of Day 1 and preparation for Day 2 Family panel 4:30 p.m. Adjourn RTS Training Agenda Perinatal Death Day 2 7:30 a.m. Sign in 8 a.m. Reflections on Day 1 Relationship through spiritual care and ritual Maintaining relationship with others (other parent, grandparents, children) Perinatal palliative care The central role of hope in decision making Respectful disposition, memorial, and funeral options Interconceptual care Transferring relationship and ongoing support Lunch Policies and standard operating procedures Moral distress and healthcare professionals grief Relationship-based care as a foundation for caring for yourself and your work group Ritual and wrap-up 3:30 p.m. Adjourn Pre-requirement Online modules must be completed prior to attending the classroom segment of the training (cost included in registration fee). Nurses, social workers, and chaplains receive continuing education credit certificates electronically after completing the modules. Instructions for accessing the modules will be provided in your registration confirmation email. 3

Resolve Through Sharing Coordinator Training (train-the-trainer) September 29, 2018 NEW Curriculum In this 1-day workshop you will learn how to provide in-services and teach RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Pediatric and Adult Death to staff within your healthcare system using Resolve Through Sharing resources. You will also learn the skills you need to establish and maintain an interprofessional, bestpractice bereavement standard of care in your organization. Pre-requirement (mandatory) RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Adult Death Attendees are required to view a one-hour video and complete a short study guide. A link for accessing the video and study guide will be provided in your registration confirmation email. Purpose The purpose of this workshop is to provide individuals trained in the concepts of RTS with knowledge and skills necessary to develop and implement a comprehensive RTS perinatal, neonatal and pediatric, or pediatric and adult bereavement program. Topics covered Guiding change Creating a standard of care Teaching and presenting Developing your leadership style Assuring quality outcomes Who should attend? Anyone who has completed an RTS Bereavement Training and would like to: Develop and coordinate a bereavement program in their organization Expand and enhance an existing bereavement program in their organization Teach RTS in their organization Agenda 8 a.m. Introductions Defining your role Goals for the day Section 1 2 Hour House Study Guide discussion Diffusion of innovation Defining your project Guiding change 12:00 p.m. Lunch Section 2 Teaching and presenting Learning styles inventory Adult learners P-O-P Implementing education Developing your leadership style 3:30 Closing video and ritual Systems thinking Creating a standard of care Developing a bereavement committee Plan the plan Keeping your program VITAL Surveys and evaluations Assuring quality outcomes Creating a functional work environment 4 Already attended RTS Coordinator Training? Audit the course to refresh the knowledge and skills you learned from previously attending and benefit from recently made enhancements. Network and develop a support system with those who share your passion and role in other healthcare organizations. For audit pricing, see page 7.

Lebanon, NH SPACE IS LIMITED! REGISTER at www.resolvethroughsharing.org About the Faculty Education Credit full bios available at ResolveThroughSharing.org Marie Walter Clinical Nurse Specialist, Labor and Delivery Lead Educator, Resolve Through Sharing Gundersen Health System La Crosse, WI Marie worked as a clinical nurse specialist in the obstetrics department at Gundersen Health System for 35 years as part of an interprofessional team providing care to women with high-risk pregnancies. In February, 2016, Marie assumed the role of RTS Lead Educator. In 2015, Marie led the interdisciplinary team and developed protocols and standard operating procedures for implementation of the nitrous oxide pain management program in labor and delivery at Gundersen. Marie serves as Gundersen s liaison for perinatal palliative care and has been the chair of the Advanced Degree Nurse Committee for the past 10 years. As part of her inpatient responsibilities, Marie serves as the bereavement coordinator for her unit. In 2011, Marie received the Wisconsin Association of Perinatal Care President s Award for her commitment to the health of women and babies in Wisconsin. Amy Creamer Perinatal Bereavement Coordinator Sisters of Charity Hospital- Catholic Health Buffalo, NY Amy holds a Master s degree in Mental Health Counseling. She provides grief counseling during perinatal loss to the patients, families, and staff of Sisters of Charity Hospital. Her work as coordinator of perinatal bereavement includes facilitating education within her hospital system, holding burial services for families, and providing postpartum care for families after discharge. Amy facilitates support groups for stillbirth, miscarriage, and pregnancy. She also provides individual, couples, and family counseling to persons in the Buffalo community. Amy holds a certification in Compassionate Bereavement Care through the MISS Foundation. Additionally, she sits on the planning committee of the Western New York Perinatal Bereavement Network, which works to improve the care given to patients in thirteen local hospitals. Nursing contact hours Gundersen Lutheran Medical Center, Inc., is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. Resolve Through Sharing Bereavement Training: Perinatal Death provides 12.75 contact hours. Resolve Through Sharing Coordinator Training provides 7 contact hours. The three online modules provide 1 contact hour each. California Provider (Gundersen Lutheran Bereavement and Advance Care Planning Services) approved by the California Board of Registered Nursing, provider #12245, for 12.75 contact hours for Resolve Through Sharing Bereavement Training: Perinatal Death, 7 contact hours for Resolve Through Sharing Coordinator Training, and 1 contact hour each for the three online modules. Social work continuing education hours Gundersen Lutheran Medical Center, Inc., provider #1089, is approved as a provider for continuing education by the Association of Social Work Boards. aswb.org. ASWB Approval period: Nov. 14, 2015 Nov. 14, 2018. Gundersen Lutheran Medical Center, Inc., maintains responsibility for the program. Licensed social workers should contact their regulatory board to determine course approval. Social workers will receive 12.75 continuing education hours by participating in Resolve Through Sharing Bereavement Training: Perinatal Death, 7 continuing education hours by participating in Resolve Through Sharing Coordinator Training. The three online modules provide 1 continuing education hour each. Other credits Resolve Through Sharing is a provider for the National Association for Catholic Chaplains. These programs provide 15.3 contact hours for Resolve Through Sharing Bereavement Training: Perinatal Death, 8.4 contact hours for Resolve Through Sharing Coordinator Training, and 1.2 contact hours for each of the three online modules. Other disciplines will receive a certificate of attendance. To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Downloadable contact/ce certificate available upon completion of the evaluation. Contact/CE certificate for classroom portion given onsite. Contact/CE certificates for online courses awarded upon completion of each module. Planning committee Rana Limbo, PhD, RN, CPLC, FAAN; Marie A. Walter, MS, RN, C-EFM, CPLC; Heather Silver, LCSW-C, CPLC; and Darryl Owens, MDiv., BCC, CT, CPLC ADEC recognition Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death is recognized by the Association for Death Education and Counseling to meet the thanatology-related contact hours to be Certified in Thanatology: Death, Dying and Bereavement. Speakers and planners have an employment relationship with Gundersen Lutheran Medical Foundation, Inc. We are a provider of the program, but we do not endorse any commercial products in conjunction with this program. Off label use of any products will not be discussed. Speakers vary due to program locations. Speaker credentials are available upon request. 5

Training sponsor and location Dartmouth-Hitchcock (D-H) is a nonprofit academic health system serving communities in northern New England. D-H provides access to more than 1,000 primary care doctors and specialists in almost every area of medicine at Dartmouth-Hitchcock Medical Center; the Norris Cotton Cancer Center, one of only 45 Comprehensive Cancer Centers in the nation; the Children s Hospital at Dartmouth-Hitchcock; four affiliate hospitals; 24 ambulatory clinics across New Hampshire and Vermont; and through the Visiting Nurse and Hospice for Vermont and New Hampshire. The D-H system trains nearly 400 residents and fellows annually, and performs world-class research, in partnership with the Audrey and Theodor Geisel School of Medicine at Dartmouth and the White River Junction VA Medical Center in White River Junction, VT. In 2016, Dartmouth-Hitchcock Medical Center was named one of 100 Great Hospitals in America by Becker s Hospital Review. Location Dartmouth-Hitchcock Medical Center Main Campus Chilcott Conference Center One Medical Center Drive Lebanon, NH 03756 2018 Training schedule UC Davis Children s Hospital and the Children s Miracle Network, Sacramento, CA Perinatal Death, April 9 10, 2018 Coordinator Training, April 11, 2018 Penn State Milton S. Hershey Medical Center, Hershey, PA Perinatal Death, May 23 24, 2018 Coordinator Training, May 25, 2018 Gundersen Health System, La Crosse, WI Perinatal Death, August 6 7, 2018 Adult Death, August 6 7, 2018 Coordinator Training, August 8, 2018 Edward-Elmhurst Health Plainfield, IL Perinatal Death, October 17 18, 2018 Coordinator Training October 19, 2018 Please visit www.resolvethroughsharing.org frequently for the most current schedule. We bring our training to you! We would be happy to consult with you regarding the bereavement training needs of your organization and bringing our training programs to you. Email us at rts@gundersenhealth.org. 6

TAKE ADVANTAGE OF GROUP DISCOUNT REGISTER at www.resolvethroughsharing.org Registration Fees Perinatal Death Training $550 Coordinator Training $450 Perinatal Death and Coordinator Training combo $950 Coordinator Training Audit (available only to those who have previously attended Coordinator Training $275 Group discount (3 or more) $100 off per bereavement training registration WITH DISCOUNT CODE NOTE: To receive the discount, you MUST obtain the group discount code PRIOR to registering. Email rts@gundersenhealth.org with the names of those in your group to receive the code. The code MUST be applied during the registration process. Fees include online modules, instruction, resource manual, certificate of completion, continuing education credit, lunch, and refreshments. Payment: Payment can be made by Visa, MasterCard, American Express, or Discover Card. Transfers: Registrations can be transferred to a different training location for a $25 administrative fee. Cancellation policy: We offer a full refund minus a $75 administrative fee for each cancelled registration. We do not offer refunds if you fail to notify us prior to the training you cannot attend. Accommodations: If you have questions or concerns about this course or require assistance or accommodations, please contact rts@gundersenhealth.org In accordance with the Americans with Disabilities Act, Gundersen Medical Foundation seeks to make this event accessible to all. If you have a disability that might require special accommodations, please e-mail your needs to rts@gundersenhealth.org Contact us: If you have questions or grievances, please contact us at (608) 775-4747 or (800) 362-9567, ext. 54747 7