Delivering Medicaid Supportive Housing Services Through the Behavioral Health System

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Delivering Medicaid Supportive Housing Services Through the Behavioral Health System The Source for Housing Solutions Washington Low Income Housing Alliance

Our Mission Advancing housing solutions that: Improve lives of vulnerable people Maximize public resources Build strong, healthy communities

Your Presenters Debbie Thiele National Consulting Director, CSH Debbie.thiele@csh.org Christy Sundholm Substance Use Disorder Services Quality Specialist North Sound Behavioral Health Organization, LLC Mount Vernon, WA

Poll!

Webinar Purpose and Overview Today s Content 1. Brief overview of Supportive Housing, Medicaid, and the Proposed Benefit 2. Introduction to Managed Behavioral Health Care 3. Eligible Beneficiaries through the Behavioral Health System 4. Benefit Implementation: State licensing and BHO contracting

1. Overview of Supportive Housing, Medicaid, and the proposed Supportive Housing Services Benefit The Source for Housing Solutions

Quality Supportive Housing Targets the most vulnerable people. Is affordable. Requires only standard lease obligations. Engages tenants in voluntary services. Coordinates among partners. Is integrated into the community.

Medicaid

Medicaid & Supportive Housing Services The information in this Bulletin is based on evidence from studies demonstrating that providing housingrelated activities and services facilitates community integration and is cost effective.

Eligible Supportive Housing Services Housing transition services that provide direct support to help individuals obtain housing, including: Housing assessment and development of a plan to address barriers. Assistance with applications, community resources, and outreach to landlords. Housing tenancy sustaining services that help individuals maintain their housing, including: Education, training, coaching, resolving disputes, and advocacy.

2. Introduction to Managed Behavioral Health Care The Source for Housing Solutions

Initiative 3: Medicaid Funds Flow Medicaid (HCA) Purchaser HCA BHA ALTSA Payer MCOs BHOs HCS/ AAAs Tribes Provider SH/SE Physical Health Condi:ons SH/SE Behavioral Health Condi:ons SH/SE - LTSS SH/SE Tribal Members 12

Behavioral Health Organizations (BHOs) Medicaid (HCA) Purchaser HCA Payer BHOs Provider Behavioral Health Services 13

Managed Behavioral Health Care Overview Managed Care is a health care delivery system organized to manage cost, utilization and clinical and service quality. In April of 2016 Washington State moved the administration of mental health and substance use disorder services to a managed behavioral health care system. There are 9 BHOs located within newly formed Regional Service Areas in the state (except SW WA). 14

What specifically do BHOs do? BHOS pay for both outpatient and residential treatment costs. BHOs are responsible for setting all rates of payment to providers. BHOs are responsible to establish and fund treatment networks of providers that provide all medically necessary services to Medicaid enrollees. BHOs also provide crisis services and treatment services within available resources the non enrolled, low-income persons.

3. Eligible Beneficiaries The Source for Housing Solutions

Eligibility Benefit eligibility Access to Care Standards Medical Necessity

Medical Necessity Criteria for Substance Use Disorder Services The individual has a substance use disorder (SUD) as determined by a Chemical Dependency Professional (CDP), or a Chemical Dependency Professional Trainee (CDPT) under the supervision of a CDP, in a face-to-face assessment in accordance with WAC 388-877 and 388-877B. The diagnosis must be included in the list of SUD Covered Diagnoses. Using the American Society of Addiction Medicine (ASAM) Criteria a multidimensional assessment of the individual's risk(s), impairments(s) and corresponding need(s) are documented. Additional medical necessity criteria are included in ASAM Criteria.

Functional Criteria for Substance Use Disorders Functional Criteria for substance use disorders is demonstrated by meeting American Society of Addiction Medicine (ASAM) criteria. } The 6 ASAM Dimensions: 1. Acute Intoxication and/or Withdrawal Potential 2. Biomedical Conditions and Complications 3. Emotional, Behavioral, or Cognitive Conditions and Complications 4. Readiness to Change 5. Relapse, Continued Use, or Continued Problem Potential 6. Recovery/Living Environment

Medical Necessity Criteria for Mental Health Services For mental health authorizations only, these five medical necessity criteria apply: 1. The individual has a mental illness as determined by Mental Health Professional (MHP) in a face-to-face intake/assessment. The diagnosis must be included in the list of Mental Health Covered Diagnoses; 2. The individual s impairments(s) and corresponding need(s) must be the result of a mental illness. The individual must meet the Functional Criteria for Serious Mental Illness (SMI) 3. The intervention is deemed to be reasonably necessary to improve, stabilize, or prevent deterioration of functioning resulting from the presence of a mental illness. 4. The individual is expected to benefit from the intervention and the need cannot be met elsewhere. 5. The individual s unmet need(s) cannot be more appropriately met by any other formal or informal system of support.

Functional Criteria for Mental Health Services To meet functional Criteria for serious mental illness, a person must have, as a result of a covered diagnosis, current dysfunction in at least one of the following four domains: Inability to live in a independent or family setting without support A risk of serious harm to self or others Dysfunction in role performance Risk of deterioration

Examples of Current BH Services

Quality of Services Medically Necessary Recovery Orientation Treat the whole person Individual/Family Voice - Partnership Strength-based Best Practices & Science/Evidence Based Innovative Appropriate Continual Training Staff Competency Culturally Competent Special Population Consultations Interpreters and Translators

4. Licensing and Contracting The Source for Housing Solutions

Poll!

State Licensing Overview Agencies must have specific agency policies and procedures in place in accordance with WAC 388-877-0500 Certification and licensing activities reduce health risks for patients and family members by ensuring that treatment agencies are: Surveyed within 12 months of initial approval and every 3 years. In compliance with regulations. Evaluated rapidly when complaints are received.

State Licensing Procedures Visit the DSHS website for the application for licensure https://www.dshs.wa.gov/bha/division-behavioral-health-andrecovery/licensing-and-certification-behavioral-healthagencies Submit this application to the DBHR Provider Request Manager dbhrproviderrequests@dshs.wa.gov A licensing and certification specialist will contact you for next steps.

To contract with a BHO you must.. Be a licensed Behavioral Health Agency Be certified in the services you are proposing Have a license in good standing Not be excluded from participating in federal programs Have the capacity to provide the services (staff, facilities, infrastructure) Comply with the requirements in the respective contract (insurance, policies, RCW/WAC, etc.)

How do BHOs provide oversight regarding services? Clinical chart review for quality of care Utilization review Encounter Validation ensure encounters data submissions are complete and accurately reflect services provided Administrative - Bi-annual BHO will develop criteria, and orient and train providers to assist in audit preparation

More Information & Next Steps Webinar series Medicaid Academy for SH service providers (focus on MCO and BHO implementation) ALTSA provider meetings Resources on WLIHA s website

Questions?