Hospital-Led Integrated Care for High Need-High Cost Patients: A review of reviews

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Hospital-Led Integrated Care for High Need-High Cost Patients: A review of reviews Xin Ya Lim 1, Alice Lee 2, Immanuel Tang 3, Milawaty Nurjono 1, Farah Shiraz 2,4, Sue-Anne Toh 2, Hubertus Johannes Mar Vrijhoef 1,5,6 1 Centre for Health Services Research and Policy Research, Saw Swee Hock School of Public Health, National University of Singapore, Singapore; 2 National University Health System, Singapore; 3 London School of Hygiene and Tropical Medicine; 4 Saw Swee Hock School of Public Health, National University of Singapore, Singapore; 5 Department of Patient and Care, University Hospital Maastricht, Maastricht, The Netherlands; 6 Vrije Universiteit Brussels, Brussels, Belgium Email: ephlxy@nus.edu.sg

Background The current fragmented hospital and disease-centric care is unable to cope with the growing healthcare needs in the modern day health system The methods and outcomes of integrated care interventions used differ and the evidence of the outcomes are inconsistent Based on traditional systematic reviews, it could be unclear how effective integrated care interventions are without accounting for the context There is also a lack of understanding on why and how integrated care interventions work or do not work under certain circumstances

Realist Review Realist review: Its goal is to systematically examine how contextual factors influence outcomes, through mechanisms (Pawson, 2006) What works, how, for whom, in what circumstances and to what extent? To evaluate an outcome (O) between a cause and effect, we need to understand the underlying mechanism (M), and the context (C) of the relationship

To conduct a realist review of the existing systematic reviews of literature which examined hospital-led integrated care interventions and evaluate the outcomes of these interventions based on the underlying mechanisms and context, and to explain the heterogeneity in findings. 4

Framework This review will focus on two out of six dimensions of integrated care (Valentijn et al., 2013) System integration Rules and policies aligned within a system Vertical integration strategies linking different levels of care (e.g., hospital, community settings, nursing homes etc.) Horizontal integration strategies linking similar levels of care (e.g., two hospitals together) Organisational integration The level of coordination of services across different organisations (vertical and horizontal integration are also considered)

Method: Search Strategy The search for articles was conducted in August 2016 Databases used: PubMed, Cochrane Database of Systematic Reviews, Scopus Search terms: ("Hospitalization" OR "Hospitals") AND ("Delivery of Health Care, Integrated" OR "Integrated OR "Integration OR "Continuity of Patient Care OR "Continuity OR "Continuum OR "Patient-Centered Care") AND (systematic [sb] OR Review [ptyp] OR Meta-Analysis [ptyp]) AND English [lang] NOT ("Child"[Mesh] OR "Infant"[Mesh]) Quality of systematic reviews was assessed by the Assessing Methodological Quality of Systematic Reviews (AMSTAR) (Shea et al., 2007)

Method: Selection Criteria The review considered articles that are as follows: Reviews of primary literature with systematic searches Publication years: 2007 to 2016 Language: English Reviews must evaluate the following outcome measures: Acute care setting as the lead (i.e., integration from acute care to community hospitals or local GPs etc.) Integrated care according to the definitions (i.e., system and/or organisation integration) The interventions should target adult populations (we did not restrict the type and number of conditions)

Preliminary Findings

Results Papers before 2007: 280 Duplicate: 1 N=2606 identified from PubMed, Medline, Scopus and Cochrane Databases N= 2326 titles reviewed N= 582 abstracts reviewed N= 132 full text articles reviewed N= 41 articles included N= 280 papers excluded N= 1744 titles excluded N= 450 abstracts excluded N= 90 full text articles excluded Does not involve hospital/ not hospital-led = 1 Does not involve hospital/not hospital-led and no vertical/horizontal/organisation/systematic integration = 15 Does not involve hospital/not hospital-led and not systematic review = 2 No vertical/horizontal/organisation/systematic integration = 1443 No vertical/horizontal/organisation/systematic integration and intervention outcomes not evaluated = 18 No vertical/horizontal/organisation/systematic integration and not systematic review = 168 Intervention outcomes not evaluated = 14 Intervention outcomes not evaluated and not systematic review = 2 Not systematic review = 72 Others = 9 Does not involve hospital/ not hospital-led = 9 Does not involve hospital/not hospital-led and no vertical/horizontal/organisation/systematic integration = 2 No vertical/horizontal/organisation/systematic integration = 177 No vertical/horizontal/organisation/systematic integration and intervention outcomes not evaluated = 1 No vertical/horizontal/organisation/systematic integration and not systematic review = 154 Intervention outcomes not evaluated = 5 Intervention outcomes not evaluated and not systematic review = 3 Not systematic review = 57 Others = 42 Intervention outcomes not evaluated = 5 No vertical/horizontal or organisation/systematic evaluation = 34 Does not involve hospital/ not hospital-led = 4 Not a review of primary literature with systematic searches = 36 Others = 1 Blanks = 10

Results 7 different intervention strategies from 41 articles Intervention Strategy Intervention Strategy Evaluation methods: 5 mixed methods, 12 qualitative and 24 quantitative reviews No. of reviews Components Population (conditions) Countries No. of reviews Components Population (conditions) Discharge assessment and care planning, communication between Transitional Care providers, 15 preparation Discharge of the assessment person and and carer for planning, the care communication transition, between Individuals Stroke, heart failure, reconciliation of providers, medications preparation at transition, of the community-based person and carer for the Individuals care transition, Stroke, acquired heart failure, brain injury, acquired geriatric Norway, Sweden, Canada, Denmark, United Kingdom, follow-up, and patient reconciliation education of about medications self-management at transition, community-based brain injury, followup, and patient education about self-management chronic conditions conditions Norway, Poland, Finland, USA, Brazil, Germany, Iran 454 geriatric conditions, conditions, multiple multiple chronic Netherlands, Italy, Mexico, Australia, New Zealand, Brazil, Transitional Care 15 Needs assessment, development of care plans, coordination of Individuals with somatic and health services by a designated case manager, home visits, telephone follow problems, at risk of readmissions, frailty, Case management Case management 2 up, 2 monitoring and Needs assessment, of services development of care plans, coordination over the of age of 65 Individuals years old with somatic and USA, health Canada, Finland, Italy 19 services by a designated case manager, home visits, telephone follow problems, at risk of readmissions, Self management up, support, monitoring delivery and system assessment design, of decision services support, Individuals with frailty, multiple over chronic the age of 65 years Canada, old UK, USA, Netherlands, Ireland, Switzerland, Comprehensive care development 10 of clinical Self management information support, system, delivery organized system health design, system) decision conditions, support, acute Individuals conditions, with COPD, multiple chronic Norway, Japan, Hong Kong, Spain, Denmark, Greece, Comprehensive programme care e.g., home visits, development group sessions of at clinical community information centres, system, education, organized asthma, health system) surgical conditions, conditions acute and using conditions, long Australia, COPD, Italy, Thailand, Taiwan, Croatia, Belgium, Israel, programme 10 guided care, follow-up e.g., home and action visits, group plan etc. sessions at community centres, term education, care services asthma, surgical conditions and Sweden, using New Zealand, Germany 1446 guided care, follow-up and action plan etc. long term care services Australia, UK, USA, Canada, Hong Kong, Singapore, Discharge Planning Individualized 8 discharge Individualized planning, discharge planning, preparation, discharge anticipating preparation, Individuals anticipating with Individuals stroke, heart with failure, stroke, heart France, failure, Taiwan, Denmark, Netherlands, Israel, Japan, Discharge Planning 8 service needs, after service discharge needs, care after discharge care mental health mental health Spain, China, Lebanon 146 Early Supported Early Supported Multidisciplinary, 2 Multidisciplinary, needs assessment, needs home assessment, visit, discharge home planning visit, discharge at planning at Individuals with stroke Discharge Discharge 2 hospital, education hospital, of care education of care Individuals with stroke UK, Norway, Sweden, Australia, Thailand, Canada Home-based care 2 Hospital at home and home-based care, home visiting, integrated Individuals with stroke, hernia or 19 Hospital at home care/stroke and home-based units/ care, geriatric home assessment visiting, integrated units, medical day-hospital care/stroke units/ care, geriatric community-based assessment units, care/services, medical day-hospital nurse-led inpatient units, varicose veins, ischaemic heart disease, COPD, hip fracture, care, community-based discharge care/services, planning, therapy-based nurse-led inpatient rehabilitation units, services, Individuals written with and neurological stroke, hernia conditions or vericose (especially discharge planning, verbal therapy-based information, rehabilitation general practitioner, services, short written stay/early and veins, discharge, ischaemic stroke), heart disease, cardio-respiratory COPD, hip illnesses, verbal information, multidisciplinary, general practitioner, communication/telephone, short stay/early discharge, specialist fracture, outreach neurological knee replacement conditions (especially multidisciplinary, clinics communication/telephone, specialist outreach stroke), cardio-respiratory illnesses, knee Canada, USA, Australia, New Zealand, UK, Netherlands, Home-based Shared care care between 2 clinics 2 Transfer of services from hospital to primary care, relocation replacement of Individuals with asthma, COPD, Scotland, Norway, Israel, Sweden, Thailand 74 acute and primary care hospital services to primary care, joint working between primary and cancer, congestive cardiac failure acute care, Transfer of services from hospital to primary care, relocation of hospital services to primary care, joint working between primary and acute care Individuals with (CCF), asthma, depression, COPD, cancer, diabetes mellitus, congestive cardiac hypertension, failure (CCF), opiate depression, misuse, chronic diabetes mellitus, mental hypertension, illness, a variety opiate of chronic misuse, chronic conditions mental illness, requiring a variety long-term of oral Shared care between chronic conditions anticoagulation requiring long-term therapy oral UK, USA, New Zealand, Australia, Denmark, Ireland, acute and primary care 2 anticoagulation therapy Sweden 144 No. of studies

Quality of Study according to the Assessing the Methodological Quality of Systematic Reviews (AMSTAR) 41 reviews Score 1 if Yes, 0 if No or Can t Answer/Not Applicable High = 8 or above, Moderate = 4 to 7, Low = 0 to 3

Quality of Study according to the Assessing the Methodological Quality of Systematic Reviews (AMSTAR) 41 reviews

Context, Mechanism, Outcomes Type of intervention strategy Number of Reviews Total All Context, Mechanism, Outcomes Either Context or Mechanism with Outcomes No Context or Mechanism Discharge planning 8 7 1 0 Transitional Care 15 6 5 4 Comprehensive Care Programme 10 3 6 1 Case management 2 1 0 1 Early Supported Discharge 2 1 0 1 Home-based care 2 1 1 0 Shared care between acute and primary care 2 1 0 1 Total 41 20 13 8

Transitional Care Multicomponent transitional care interventions targeting multiple risk factors may be more effective than single-component interventions in reducing readmissions These interventions reduced rehospitalisation, readmission rates and healthcare costs (O) E.g., specialist nurse-led assessment, discharge planning, patient carer education; coordination of post-discharge services; and home visits (at 24 h and 7 10 days) with telephonic follow-up (M) Significant improvements observed in transitional care delivered by nurses Interventions are often targeted at patients at high risk of unplanned admissions e.g., elderly, multiple chronic conditions, poor family/social support, history of depression, cognitive impairment, impaired functionality, advanced-stage illness (C) Fewer single-component interventions showed effective results GP and primary nurse care models did NOT improve re-hospitalisation

Discharge Planning Effective outcomes can be achieved with the collaboration between multiple healthcare providers Interventions delivered by nurses and supported by various providers (e.g., allied health professionals and social workers) targeted both the patients medical and psychosocial needs (M) o Studies looked at a variety of outcomes, ranging from patient satisfaction to length of stay. o E.g., Early discharge planning led by nurses while being supported by a multidisciplinary team (M) effectively reduced hospital readmission rates, duration of hospital inpatient stay, and allcause mortality (O). However, there is limited evidence on the beneficial effects of discharge planning for programmes that include geriatric patients (C).

Comprehensive Care Programme Comprehensive care programmes are more effective in targeting single conditions Reductions in hospital readmissions for COPD and heart failure conditions Improvements in disease-specific QoL on all domains of the Chronic Respiratory Questionnaire (O) in COPD patients compared to usual care These programmes often delivered by a multidisciplinary team, and includes elements of self-management, empowerment, and education (M) The diversity in the effects of comprehensive care programs may also be related to other factors E.g., whether the programs were correctly implemented, whether the program components were well integrated, and whether they were fully adopted by the patients and the caregivers involved (C)

Discussion Hospital-led integrated care" is a term used for multiple, different intervention strategies in various countries (e.g., USA, Canada, UK, Australia) Overlaps in the intervention components Methodological quality of most reviews is high or moderate Data about CO, MO or CMO is available for majority of studies Most of the reviews analysed health utilisation, and less on patient outcomes e.g., mortality, patient satisfaction Some outcomes are not consistent E.g., Reductions in length of stay observed in some studies, but no significant effect in other studies Primary care not as involved in integration strategies

References Kodner D. All Together Now: A Conceptual Exploration of Integrated Care. Healthcare Quarterly. 2009;13(Sp):6-15. Pawson, R. 2006. Evidence-Based Policy: A Realist Perspective, Sage, London. Valentijn, P. P., Sanneke, M. Schepman, Wilfred, O., Marc, A. B. 2013. Understanding integrated care: a comprehensive conceptual framework based on the integrative functions of primary care. International Journal of Integrated Care. Shea et al. Development of AMSTAR: a measurement tool to assess the methodological quality of systematic reviews. BMC Medical Research Methodology. 2007; 7:10. 18

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