A patient dies... are you prepared? Learn the skills you need to provide excellence in bereavement care.

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A patient dies... are you prepared? Learn the skills you need to provide excellence in bereavement care. Grand Forks, ND January 19-23, 2015

Resolve Through Sharing (RTS) January 19-20, 2015 Bereavement Training: Perinatal Death Purpose The purpose of this training is to provide participants with a rich educational experience that enhances their knowledge, level of skill, and personal awareness while providing care to families whose baby dies. Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death will: Enhance your understanding of perinatal death and its effect on parents and family members Emphasize the role of relationship and ritual Provide you with the latest evidence-based information about perinatal bereavement care Help you understand what normal grief looks like and how individuals grieve differently Address effective self-care and care for other caregivers Provide you with the opportunity to network with others in the field A baby dies... Are you are interested in providing the best care possible to bereaved parents and families when a baby dies? Our relationship-based approach to perinatal bereavement care will help you do that. Resolve Through Sharing (RTS) has signified quality interprofessional bereavement education since 1981. RTS Bereavement Training: Perinatal Death is practical, evidence-based, patient- and family-centered, and personally and professionally meaningful. The curriculum is modified regularly to reflect the latest in research, innovations in practice, and updated systems. This course includes a blended learning approach, utilizing both online and classroom instruction. Objectives Discuss the role of interdisciplinary teams in caring for bereaved parents and families List three theoretical frameworks that promote understanding of perinatal death Define being in relationship Describe how to offer options to families Describe two examples of how caregivers can use ritual when a baby dies List two spiritual tasks Provide two examples of honoring relationship between parent and child Identify strategies to incorporate RTS standards for bereavement care into clinical practice Discuss the role of keepsakes for a family s grief Describe elements of a follow-up phone call List three self-care strategies for caregivers Who should attend? The target audience includes nurses, social workers (all levels of practice), chaplains, midwives, genetic counselors, physicians, physician assistants, child life specialists, ultrasonographers, and funeral directors. Participants may practice in the following settings: high risk antepartum; labor and delivery; mother/baby; pediatric/neonatal intensive care; perinatal hospice; emergency room; surgery (including outpatient, inpatient, and recovery); and obstetrics/gynecology, genetics, and family practice clinics. 2

Grand Forks, North Dakota SPACE IS LIMITED REGISTER TODAY at www.bereavementservices.org Agenda Day 1 7:30 a.m. Registration and sign in Getting acquainted and setting the stage Introduction to relationship in perinatal bereavement care Using theoretical frameworks to understand relationship Working with bereaved families using Guided Participation Stretch break Building and maintaining relationship: Culture and communication when a baby dies Relationship in practice: Giving care (miscarriage) Relationship in practice: Giving care (ectopic, stillbirth, newborn death) Keepsakes, photography Summary of day 1 and preparation for day 2 Parent panel 4:30 p.m. Day 2 7:30 a.m. Registration and sign in Reflections on day 1 Relationship through spiritual care and ritual Maintaining relationship with others (fathers, partners, grandparents, children) and in special circumstances (teen parents, twins, and higher birth order) Perinatal Palliative Care The central role of hope in decision making Respectful disposition and funeral options Transferring relationship - Follow up; staying connected and ongoing support; social networking Standards, policies, and paperwork Work group: Solution-focused approaches to barriers in providing perinatal bereavement care Relationship-based care as a foundation for caring for yourself Skill building Work groups; Self-care and self-awareness practices in the workplace Wrap up and evaluations - Closing ritual; Celebrate Living 3:30 p.m. Registration Fees Best value rate (through December 22) Regular rate (after December 22) RTS Bereavement Training: Perinatal Death $495 $552 As part of your registration, you will receive continuing education credit; a resource manual ($122.95 value); Reflections journal; PRAM pocket card; certificate of completion; lapel pin; and ongoing support and information from Bereavement Services. 3

Resolve Through Sharing (RTS) January 22-23, 2015 Bereavement Training: Pediatric and Adult Death Purpose To provide a rich educational experience that enhances participants knowledge, skill, and personal awareness when caring for dying children or adults and their families. Topics include Impact of sudden, traumatic, and stigmatizing death on family and friends, including family presence during CPR and early viewing of the body Palliative care, hospice, and advance care planning Spirituality, rituals, keepsakes, and photos Follow-up Care for the caregiver A patient dies... Are you interested in providing the best care possible to dying patients and their families? Our relationshipbased approach to pediatric and adult bereavement care will help you do that. Return on Investment in Resolve Through Sharing bereavement training: staff retention continued consumer involvement increase in charitable gifts incomparable value of providing the best care possible Objectives Discuss the role of interprofessional teams in caring for bereaved families List three theoretical frameworks that promote understanding of pediatric and adult death Define being in relationship Describe two relationship-based communication strategies used with bereaved families Discuss the link between sudden, traumatic, and stigmatizing death and complicated grief List three spiritual needs of the dying Describe two aspects of palliative care Describe elements of a follow-up phone call List three benefits of a grief conference List three self-care strategies for caregivers Who should attend? The target audience includes nurses, social workers (all levels of practice), chaplains/clergy, physicians, child life specialists, and Emergency Medical Services/first responders Participants will learn techniques to help reduce Burn out Death anxiety Compassion fatigue Join the 35,000+ other healthcare interprofessionals worldwide who have attended RTS bereavement training. 4

Grand Forks, North Dakota SPACE IS LIMITED REGISTER TODAY at www.bereavementservices.org Agenda Day 1 7:30 a.m. Registration and sign in Getting acquainted and setting the stage Introduction to relationship in pediatric and adult death Using theoretical frameworks to understand relationship Working with bereaved families using Guided Participation Stretch break Communication strategies Caring for children who are dying and their families Caring for bereaved children and teens Sudden, traumatic, and stigmatizing death Family presence during CPR and viewing the body Autopsy Veterans and bereavement Complicated grief Summary of day 1 and preparation for day 2 Family panel 4:30 p.m. Day 2 7:30 a.m. Registration and sign in Reflections on day 1 End-of-life care including palliative and hospice care Reducing barriers in end-of-life discussions Pediatric and adult advance care planning Spiritual care and the role of hope Honoring relationship through ritual Creating memories through keepsakes and photography Loss, grief, and growth Follow-up after a child or adult dies Grief conference Relationship-based care as a foundation for caring for yourself Wrap up and evaluations 3:30 p.m. Registration Fees Best value rate (through December 22) Regular rate (after December 22) RTS Bereavement Training: Pediatric & Adult Death $495 $552 As part of your registration, you will receive continuing education credit; a resource manual; Reflections journal; PRAM pocket card; certificate of completion; lapel pin; and ongoing support and information from Bereavement Services. 5

Resolve Through Sharing (RTS) January 21, 2015 Coordinator Training In this 1-day workshop you will learn how to provide inservices and teach RTS Bereavement Training: Perinatal Death or RTS Bereavement Training: Pediatric and Adult Death to staff within your healthcare system using Resolve Through Sharing resources. You will also learn the skills you need to establish an interprofessional bereavement program and maintain bereavement care as a best practice. Updated in 2014! Purpose The purpose of this workshop is to provide individuals trained in the concepts of RTS with knowledge and skills necessary to develop and implement a comprehensive RTS perinatal or pediatric and adult bereavement program. Emphasis will be placed on change theory, eliciting support, teaching RTS, and leadership skills. Objectives Discuss a framework for successful RTS bereavement care implementation Describe elements of Diffusion of Innovation Theory to implement change Identify an effective approach to elicit support Identify four characteristics of adult learners Describe useful strategies for effective presentations Identify four techniques for maintaining administrative support Pre-requirement 1. RTS Bereavement Training: Perinatal Death or RTS Bereavement Training: Pediatric and Adult Death 2. RTS Coordinator Pre-training module Please Note: These pre-requirements are mandatory to attend Coordinator Training. Who should attend? The target audience includes nurses, physicians, social workers (all levels of practice), genetic counselors, chaplains/ clergy, and child life specialists As part of your registration, you will receive continuing education credit, a resource workbook, certificate of completion, and ongoing support from Bereavement Services. Agenda Introductions Part I Change theory - diffusing innovation Review stepping stones to a successful program Taking first steps Collecting data Writing a proposal Acquiring funding/grant writing Implementing and evaluating Assessing quality outcomes Part II Working with those who resist Teaching strategies to educate staff and/or preparing for teaching RTS Creating a supportive work environment Closing ritual 3:30 p.m. Registration Fees Best value rate (through December 22) Regular rate (after December 22) RTS Coordinator Training $368 $425 RTS Bereavement Training/ Coordinator Training Combo $805 ($977 value) $920 ($977 value) 6

Altru Health System is a community-owned, integrated system with an acute care hospital, a specialty hospital, more than a dozen clinics in Grand Forks and the region, a large home care network, and a congregate living facility. It employs more than 200 physicians and 4,000 staff and has an annual net operating revenue of more than $450 million. As the first member of the Mayo Clinic Care Network, Altru s providers have access to clinically integrated tools extending Mayo Clinic s knowledge and expertise to patients. Conference Site Conference Site: Altru Health System Alerus Center (Ballrooms 1 & 2) 1200 42nd St. S Grand Forks, ND 58201 Nursing contact hours Gundersen Lutheran Medical Center, Inc., is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death provides 12.75 contact hours; Resolve Through Sharing (RTS) Bereavement Training: Pediatric and Adult Death provides 12.75 contact hours; Resolve Through Sharing (RTS) Coordinator Training provides 7 contact hours; the three online modules provide 1 contact hour each. California Provider (Gundersen Lutheran Bereavement and Advance Care Planning Services) approved by the California Board of Registered Nursing, provider #12245, for 12.75 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death; 12.75 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Pediatric and Adult Death; 7 contact hours for Resolve Through Sharing (RTS) Coordinator Training; 1 contact hour each for the three online modules. Social work credits Gundersen Lutheran Medical Center, Inc., provider #1089, is approved as a provider for continuing education by the Association of Social Work Boards. aswb.org. ASWB Approval period: Nov. 14, 2012 Nov. 14, 2015. Gundersen Lutheran Medical Center, Inc., maintains responsibility for the program. Licensed social workers should contact their regulatory board to determine course approval. Social workers will receive 12.75 continuing education clock hours by participating in Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death; 12.75 continuing education clock hours by participating in Resolve Through Sharing (RTS) Bereavement Training: Pediatric and Adult Death; 7 continuing education clock hours by participating in Resolve Through Sharing (RTS) Coordinator Training; 1 continuing education clock hour each for the three online modules. All educational programs listed above are appropriate for all levels of social work practice. California Course meets the qualifications for 12.75 hours of continuing education credit for Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death; 12.75 continuing clock hours for Resolve Through Sharing (RTS) Bereavement Training: Pediatric and Adult Death; 7 hours of continuing education credit for Resolve Through (RTS) Coordinator Training; and 1 hour of continuing education credit for each of the three online modules for licensed clinical social workers as required by the California Board of Behavioral Sciences. Gundersen Lutheran Bereavement and Advance Care Planning Services is an approved provider, #934. Other credits Bereavement Services is a provider for the National Association for Catholic Chaplains. These programs provide 15.3 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death; 15.3 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Pediatric and Adult Death; 8.4 contact hours for Resolve Through Sharing (RTS) Coordinator Training; 1.2 contact hours for each of the three online modules.other disciplines will receive a certificate of attendance. Lodging Canad Inns Destination Center 1000 42nd St. S Grand Forks, ND 58201 701-722-8904 / $119 two queen river view/ $109 king city view Reference Room Block 356807 when making reservation to receive this special rate by December 18. To receive contact or clock hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Completed evaluation is required for contact or clock hours. Continuing education certificate for the classroom portion and RTS Coordinator Pre-training module will be given on site. Continuing education certificate and credit for the online course is awarded upon completion of each module. Planning Committee Rana Limbo, PhD, RN, PMHCNS-BC, CPLC, FAAN; Jill Wilke, BSN, RN, CPLC; Heather Silver, LCSW-C, CPLC; Darryl Owens, MDiv., BCC, CT, CPLC; and Danielle Luckner ADEC recognition Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death is recognized by the Association for Death Education and Counseling to meet the thanatology-related contact hours to be Certified in Thanatology: Death, Dying and Bereavement. Speakers and planners claim no conflict of interest. We are a provider of the program, but we do not endorse any commercial products in conjunction with this program. Off-label use of any products will not be discussed. Speakers vary due to program locations. Speaker credentials are available upon request. Payment: Registration fee payment can be made by Visa, MasterCard, American Express, or Discover Card. Transfers: Registrations can be transferred to a different conference location for a $25 administrative fee. Cancellation policy: We offer a refund minus a $75 administrative fee for each cancelled registration. We do not offer refunds if you fail to notify us prior to the conference you cannot attend. If you have questions or concerns about this course or require special assistance or accommodations, please contact Cha Frazier at cafrazie@gundersenhealth.org. In accordance with the Americans with Disabilities Act, Gundersen Medical Foundation seeks to make this conference accessible to all. If you have a disability that might require special accommodations, please e-mail your needs to csfrazie@gundersenhealth.org or call 608-775-4747. If you have questions or grievances, please contact Dr. Rana Limbo at 608-775-5278 or 800-362-9567 ext. 55278. To find out how you can bring Bereavement Services training to your facility or community, contact berservs@gundersenhealth.org. Go to www.bereavementservices.org for the most up-to-date conference schedule and to see our full line of patient support materials. 7

Gundersen Medical Foundation 1900 South Avenue, AVS-003 La Crosse, WI 54601 berservs@gundersenhealth.org No returns requested Non-Profit Org. US Postage PAID La Crosse, WI 54601 Permit No. 119 Grand Forks, ND January 19-23, 2015 HURRY! Early Bird Discounts Expire December 22 Register Today! www.bereavementservices.org What you need to know about bereavement care from Bereavement Services Join the 35,000+ who have attended RTS Training! RTS is a true partner in our Infant and Child Bereavement Program. From the day I walked into my first Resolve Through Sharing (RTS) Bereavement Training, and each day since, RTS has gone above and beyond to make their program accessible to me and my team as teachers, coaches, and by providing the highest quality resources. Our decision to convert 100% of our Parent Education materials to the RTS curriculum this year has been the wisest investment we have made in our program to date. The materials make such a wonderful, cohesive product! The folders and brochures support each other and f low together beautifully to provide the very best information for our parents. When I have questions, the staff at RTS is always ready to provide an answer or research the issue and get back to me. When I had a concern about a specific product, they listened to me and developed an option that better served our specific needs. I look forward to many years partnering with RTS and Gundersen Health System as we strive together to serve the needs of bereaved families and the staff that cares for them. Penny Millspaugh Coordinator, Wings of Hope Infant and Child Bereavement Services Altru Health System, Grand Forks, ND