Transforming end of life care in West Kent and East Sussex SINCE Training Centre COURSE GUIDE WINTER 17 / SPRING 18

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Transforming end of life care in West Kent and East Sussex SINCE 1980 Training Centre COURSE GUIDE WINTER 17 / SPRING 18

Welcome All courses are delivered by Hospice to our new prospectus of training courses 4-5 END OF LIFE CARE 6 CARE PLANNING 7 COMMUNICATION SKILLS of life. 8-9 CHRONIC DISEASES The programme is designed and 10 EMOTIONAL WELLBEING 11 CARE PLANNING in the Weald s training operation we:train and reflect the Hospice s approach to supportive, individualised, compassionate and holistic care for patients, carers and families at the end BOOK NOW www.wetrain.org.uk we:train is Hospice in the Weald s training operation. Our training programme supports clinicians and care workers to provide high quality care to terminally ill people, and their families and carers. Choose we:train as your training You can book and pay for all our courses on the website, or by phone or email provider, and you will also be helping the Hospice in the Weald to continue providing its vital services in transforming end of life care in West Kent and East Sussex. The Hospice is not part of the NHS and needs to raise more than 7 million each year to 01892 820553 fund its work; all the profits from our delivered by Hospice clinicians and care workers who are experts in end of life care. Each course counts as CPD towards NMC Revalidation, and you 12-14 CLINICAL SKILLS will receive a certificate of attendance. Flexible Training Room Hire All courses are delivered in our training You can hire our comfortable, well- centre at Hospice in the Weald, or can equipped training centre rooms to be delivered at your workplace for a hold meetings or put on your own minimum of 10 learners if that is more training courses. convenient. The Waterfall Room seats 24 70 We are also keen to create new people, depending on the layout courses, tailored to your own (from 360 + VAT per day); and requirements, if you have a special the Orchard Room seats 14 32 training need we can meet for you. (from 260 + VAT per day). training courses contribute towards this so thank you for choosing us paige@wetrain.org.uk as your training provider, and we look forward to seeing you soon. Hopefully, what you ve picked up on by now is that we would like to work with you in whatever capacity suits you best! Please get in touch to find out more and make a booking.

4 5 END OF LIFE CARE Managing Common Symptoms Managing Complex Symptoms Control and alleviate the most common symptoms at end of life Control and alleviate advanced and multiple symptoms at end of life On this course, you will discover effective ways to manage and control breathlessness, nausea and vomiting, loss of appetite, oral symptoms, pain and bowel problems; and how to make terminally ill patients feel more comfortable. The practical ways to manage the advanced stages of progressive life-limiting conditions that you will gain on this course will help you to achieve quality end of life care for patients with multiple co-morbidities. Registered nurses and doctors from all clinical settings who have direct contact with patients, clients and residents approaching end of life. Registered nurses and doctors from all clinical settings who have direct contact with patients, clients and residents approaching end of life. 21 Sep 2017, 20 Feb 2018 8 Nov 2017 09:30-16:30 09:30-16:30 100 + VAT 100 + VAT BOOK NOW www.wetrain.org.uk Fundamental End of Life Care Skills Care in the Last Few Days Provide care and support that celebrates life and dignifies death Understand the dying process and use of complementary therapies Everyone should have the opportunity to die well, and you can help by understanding the changes to expect as someone approaches end of life, the importance of multidisciplinary working, and practical ways to improve comfort and dignity this course shows you how. For all those caring for patients at the very end of their lives, this course covers Advance Care Planning and ethical issues, as well the dying process itself, and how complementary therapies can be effective in the care of a dying person. all settings who have direct contact with patients, clients and residents approaching end of life. from all clinical settings who have direct contact with patients, clients and residents approaching end of life. 1 Nov 2017 29 Sep 2017, 8 Mar 2018 09:30-16:30 50 + VAT 100 + VAT

6 CARE PLANNING BOOK ONLINE: WWW.WETRAIN.ORG.UK 7 Advance Care Planning DNACPR & ACP COMMUNICATION SKILLS Initiate discussions about patients wishes and preferences This session will help you to help those in your care to prepare for end of life. It covers a range of planning options designed to capture their wishes and feelings, from the Advance Care Plan and Advance Statement to an Advance Decision to Refuse Treatment and Lasting Power of Attorney. from all settings who have direct contact with patients, clients and residents approaching end of life. 10 Nov 2017 50 + VAT FIND OUT MORE ONLINE Discuss all the options and make and maintain good records Making the decision not to attempt CPR in certain situations at the end life is an emotive one, but vital to ensuring that healthcare professionals know what (and what not) to do in the event of sudden death. This course will help you to manage DNACPR discussions and complete the DNACPR form. Senior health and social care professionals from all clinical settings who have direct contact with patients, clients and residents approaching end of life. 9 Nov 2017 50 + VAT To find out more about the content of each course and book your place, please visit: www.wetrain.org.uk Handling Difficult Conversations Improve your communication skills for better outcomes It s never easy to talk about difficult feelings and circumstances, and this course will give you all the confidence you need to overcome any initial awkwardness, with effective listening tools and techniques to improve your communication skills. all settings. 13 Oct 2017 50 + VAT Advanced Communication Skills Develop more in-depth, patientfocused conversations It s all too easy to focus on treating someone s symptoms and achieving outcomes, but to overlook the thoughts and feelings of the person themselves. This interactive session, with role play videos and group work, will help you to provide structure to your discussions and improve your confidence when talking about end of life care and advance care planning. Senior health and social care professionals from all settings who have direct contact with patients, clients and residents approaching end of life. 17 Oct 2017 09:30-16:30 175 + VAT

8 9 CHRONIC CONDITIONS Lymphoedema Awareness Recognise and manage the treatment of chronic swelling Fluid retention is a common sideeffect of a compromised lymphatic system. This session introduces you to what causes it, and suggests ways to treat it with effective skin care, exercise, compression and Medical Lymphatic Drainage (MLD). Please note that this session does not include instruction on how to do MLD. from all clinical settings who have direct contact with patients, clients and residents experiencing lymphoedema. Neurological Conditions Dementia Awareness Understand these degenerative Understand dementia and its impact conditions and their impact on patients, families and carers Attend this course to find out about the progression and treatment of a range of the most common inherited or sporadic diseases that affect the central nervous system, including Motor Neurone Disease, Parkinson s, Huntington s and Progressive Supranuclear Palsy. The effects of dementia are devastating to experience and upsetting to witness in loved ones. Here, you will discover the causes and symptoms of different types of dementia; how to recognise and manage symptoms; and, perhaps most importantly, achieve quality end of life care for people with dementia. 22 Sep, 7 Nov 2017 50 + VAT from all clinical settings who have direct contact with patients, clients and residents experiencing neurological conditions. all settings who have direct contact with patients, clients and residents experiencing dementia. 13 Dec 2017 21 Nov 2017, 7 Feb 2018 50 + VAT 50 + VAT

10 11 11 EMOTIONAL WELLBEING Psychological Assessment Skills Recognise the symptoms of anxiety and depression An informative and empowering four-part course to help you read the signals that all isn t well and address your patients psychological as well as medical needs. You ll learn how to recognise the contributing factors and symptoms of depression, suicide, anxiety, Obsessive Compulsive Disorder and Post-Traumatic Stress Disorder in those with life-limiting conditions, along with strategies to alleviate distress. from all clinical settings who have direct contact with patients, clients and residents approaching end of life. 27 Nov, 4 & 11 Dec 2017, 8 Jan 2018 Bereavement & Emotional Resilience Cope with bereavement and emotional stress Dealing with death is never easy, but it s OK to ask for help. Our trainers show you how to recognise signs of stress in yourself and others, including your colleagues; and how to develop strategies to build emotional resilience, and techniques to manage your thoughts. all settings where patients, clients and residents are approaching end of life. 16 Nov 2017 50 + VAT Managing Challenging Behaviours Apply effective behavioural change management skills and techniques Change can be unsettling and cause anxiety that manifests itself as challenging behaviour. Here, you will learn to recognise and understand habitual behavioural patterns, and gain the confidence to try new approaches when dealing with people who are resistant to change. all settings. BEHAVIOUR Conflict Resolution Demonstrate appropriate responses to violence Sudden flare-ups of aggression are frightening and potentially dangerous. This course will equip you with a range of de-escalation techniques and communication skills to help you problem-solve and negotiate effectively in extreme situations, and stay safe. all settings. x4 half days 225 + VAT 01892 820553 paige@wetrain.org.uk 5 Oct, 7 Dec 2017 50 + VAT 6 Dec 2017 50 + VAT

13 CLINICAL SKILLS Verification of Expected Death Apply effective behavioural change management skills and techniques There s no need to wait for a GP when a death occurs out of hours registered nurses who have attended relevant training and been assessed as practically competent in the workplace are able to carry out Verification of Expected Death. This course lays the foundation of theoretical competency. Registered nurses from all clinical settings. 20 Sep, 11 Oct, 13 Nov, 15 Dec 2017, 18 Jan, 22 Feb, 21 Mar 2018 FREE while funded by HEEKSS, then 50 + VAT Syringe Driver Part 1: Introduction Hands-on guide to using the McKinley T34 pump This session will give you a working knowledge of syringe drivers. You will explore the most common drugs used, and practise drug calculations; and everyone will be given the opportunity to set up and manage a McKinly T34 pump. Registered nurses and doctors from all clinical settings who are new to using syringe drivers. 19 Oct, 14 Dec 2017, 23 Jan, 1 Mar 2018 Syringe Driver Part 2: Classroom-based Competencies Refresh and demonstrate your knowledge This course is designed to build on Syringe Driver Part 1: Introduction. You will refresh and demonstrate your knowledge of drug conversions, and prepare and maintain a McKinley T34 pump for use on lifelike models. Everyone will receive an individual classroom-based competency assessment at the end of the session. Registered nurses and doctors from all clinical settings who have either completed Syringe Driver Part 1 but have yet to be assessed as competent in the workplace, or require revalidation of existing competency. 50 + VAT 24 Nov 2017, 16 Jan, 28 Mar 2018 50 + VAT

BOOK ONLINE: WWW.WETRAIN.ORG.UK CLINICAL SKILLS Catheterisation Insert and manage all types of catheters This session covers anatomy and physiology of the urinary tract in both men and women, clinical indications for catheterisation, policies and guidelines, and demonstrations of the procedure on male and female anatomical models. Suprapubic site management is also covered, and everyone will have chance to practise their technique on a range of lifelike models. Registered nurses from all clinical settings. 18 Oct, 29 Nov 2017, 25 Jan, 20 Mar 2018 50 + VAT Venepuncture & Cannulation Take blood and administer fluids effectively and safely This session covers anatomy, venous access sites, the preparation of equipment and the patient, correct procedure, and safety and infection control. Everyone will have the opportunity to practice their technique on a lifelike model. Registered nurses from all clinical settings. 19 Sep, 10 Oct, 30 Nov 2017, 2 Feb, 22 Mar 2018 50 + VAT Venepuncture & Cannulation 14 19 10 30 1 22 CLINICAL SKILLS Verification of Expected Death 12 20 11 13 15 18 22 21 Syringe Driver Part 1 13 19 14 23 1 Syringe Driver Part 2 13 24 16 28 Catheterisation 14 18 29 25 20 Managing Challenging Behaviours NEW! 11 5 7 BEHAVIOUR Conflict Resolution NEW! 11 6 EMOTIONAL WELLBEING Psychological Assessment Skills 10 27 4,11 8 Bereavement & Emotional Resilience NEW! 10 16 Neurological Conditions NEW! 9 13 CHRONIC CONDITIONS Dementia Awareness NEW! 9 21 7 Lymphoedema Awareness NEW! 8 22 7 COMMUNICATION SKILLS Handling Difficult Conversations NEW! 7 13 Advanced Communication Skills NEW! 7 17 13 DNACPR & ACP NEW! 6 9 CARE PLANNING Advance Care Planning NEW! 6 10 END OF LIFE CARE Managing Common Symptoms 4 21 20 Managing Complex Symptoms NEW! 4 8 Fundamental EOLC Skills NEW! 5 1 Care in the Last Few Days 5 29 8 TOPIC COURSE PAGE Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Please use this calendar to plan your personal training programme:

END OF LIFE CARE CARE PLANNING COMMUNICATION SKILLS CHRONIC DISEASES BOOK NOW www.wetrain.org.uk EMOTIONAL WELLBEING CARE PLANNING CLINICAL SKILLS You can book and pay for all our courses on the website, or by phone or email All courses are delivered in our training centre, or can be delivered at your workplace for a minimum 10 delegates please contact us for more details. 01892 820553 paige@wetrain.org.uk we:train Training Centre Hospice in the Weald, Maidstone Road, Pembury, near Tunbridge Wells, Kent TN2 4TA