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2016 Nursing Leadership Symposium - SESSION #1: April 12 14 The Role of the Executive Nurse Leader/Director of Nursing St. Francis Retreat Center of Little Falls, MN Moving into the role of director of nursing leadership from other nursing positions within older adult services organizations requires a different set of skills, knowledge and mindset - that of a leader. This first program in the series of five is specifically designed to prepare the new nursing leader to take on and understand the responsibilities of the key leadership role of Executive Nurse Leader/Director of Nursing (DON) by exploring the scope of this position. Essential topic areas include the role of the professional nurse leader, working knowledge of Minnesota s Nurse Practice Act, evaluating the nursing organization and the responsibility for the performance of nursing personnel by establishing the direction in an ever-evolving environment of constant change. Learning Objectives: Identify who establishes the professional standards of practice for a nurse executive leader. Identify the state and federal regulatory standards of a nurse leader. Describe areas in which the scope of practice of an LPN and RN differ according to the Minnesota Nurse Practice Act. Describe the responsibilities of reporting to the Board of Nursing a licensed nurse whose practice does not follow the Nurse Practice Act. Identify responsibilities of the nurse leader when planning, organizing, staffing, directing, controlling and making decisions. List three ways how research can be utilized to establish current quality day-to-day nursing practice and can be enhanced in your practice and at the workplace. This event is sponsored by

2016 Nursing Leadership Symposium - SESSION #1: April 12 14 The Role of the Executive Nurse Leader/Director of Nursing Schedule / Program Content: Tuesday, April 12, 2016 8:30 am On-site Registration and Continental Breakfast Presenter for the day: Liz Sether 9 am Evaluating the Nursing Organization Based on Professional and Regulatory Standards Part 1 - The Role of the Nurse Executive Part 2 Establishing Program Systems, Policies and Procedures with Principles of Shared Governance 12 Noon Lunch (1hour) 1 pm Part 3 Developing, Implementing and Evaluating Quality 2:45 pm Part 4 - Budget Trends, Forecast and Preparation Overnight assignment: Review the Minnesota Nurse Practice Act Wednesday, April 13, 2016 8 am Continental Breakfast 9 am Serving the Public within the Scope of Nursing Practice Presenter: Shirley Brekken 1 pm Day-to-day Practice for the Nurse Leader While Preparing and Strategizing for the Future Presenter: Brad Haugen 2:30 pm Snack break (15 minutes) 2:45 pm Holding Nursing Personnel Accountable for Professional Standards of Practice Presenters: Brad Haugen and Liz Sether Thursday, April 14, 2016 8 am Buffet Breakfast in the Cafeteria Morning Presenter: Bernita Missal 9 am Research: A Friend to Nursing 10:45 am Continue session 1 pm Evidence Based Practice Research Case Studies 2:45 pm Snack break (15 minutes) 3 pm The Role of the Nurse Leader through Chaos as a Change Agent - Presenter: Liz Sether

2016 Nursing Leadership Symposium - SESSION #2: May 10 12 Efficient and Effective Resource Management Strategies St. Francis Retreat Center of Little Falls, MN Because the nursing department in a skilled nursing facility (SNF) typically is the largest in terms of a budget, it is essential for the nurse leader to become savvy in both financial and human resource management. This session will focus on developing the participants knowledge base of how SNF resident care is reimbursed in Minnesota; what financial and outcome data should be monitored; and what trends are impacting SNF funding in Minnesota. Participants will also develop skills in predicting and reducing employee turnover and its related costs, and learn how to avoid potential legal liabilities resulting from objectionable work place behaviors. Learning Objectives: List key financial strategies for the nurse executive. Describe three ways to successfully maximize reimbursement and manage your Medicare system to eliminate denials. Identify similarities or differences in documentation requirements for Medicare and routine professional documentation. List five data sources to monitor as a nurse leader to plan, implement and manage a budget. Identify risks for the nurse leader related to hiring and firing of personnel. Discuss several causes of employee turnover and intervention to prevent or reduce it. Illustrate the various phases of a change process. This event is sponsored by

12 2016 Nursing Leadership Symposium - SESSION #2: May 10 12 Efficient and Effective Resource Management Strategies Schedule / Program Content: Tuesday, May 10, 2016 8:00 am On-site Registration and Continental Breakfast 9 am Presenter for the day: Patricia Boyer Establishing Systems to Maximize Reimbursement Establishing Systems to Maximize Reimbursement (cont d) 1 pm Talking Finance with the Administrator Cost Reports - Rate Setting - Medical Review - Consolidated Billing This day is brought to you by Wednesday, May 11, 2016 8 am Continental Breakfast 8:30 am Employment Practices: An Overview of What the Nurse Leader Needs to Know Presenter : Barry Lane Relevant EEO Regulation A Framework for Effective People Management 10:30 am Nutrition break (15 minute) Hiring Practices and Getting the Information You Need Personnel Practices and Performance Reviews 11:30 am Lunch (30 minutes) 12 Noon Discipline and Discharge: Preventing and Minimizing One s Risk and Working with Difficult People Presenter: Barry Lane 1:45 pm Snack Break (15 minutes) 2 pm Violence and Objectionable Behavior in the Work Place Presenter: Sue Voigt Thursday, May 12, 2016 8 am Buffet Breakfast in the Cafeteria Presenter for the day: Liz Sether 9 am Nursing Workforce - Yesterday, Today and Tomorrow 10:45 am Creating a Safe and Satisfying Work Environment 1 pm Applying Interventions to Reduce Turnover 2:45 pm Introduction to Utlizing and Mastering Change Theory

2016 Nursing Leadership Symposium - SESSION #3: June 7-9 External Requirements and Standards Radisson Hotel Minneapolis - St. Paul North, Roseville This session is designed to familiarize the nurse leaders with various federal and state regulations impacting licensed care facilities in Minnesota, which nursing leadership is expected to help the individual facility maintain regulatory compliance. Key staff representing the primary agencies charged with oversight of regulations will describe their agency s roles and what they require of facilities in caring for older adults. Learning Objectives: Name five external agencies that regulate standards for older adult services. List the elements required to write a Plan of Correction (POC) for the citations cited by the MDH as a result of a survey. Describe how the nurse leader can best assure regulatory compliance. How a nurse assistant achieves and maintains status on the Minnesota Department of Health Registry. Identify information needed within one hour and also 24 hours after the survey team arrives. Describe the benefits for the nurse leader to monitor Quality Indicators. Describe the reports required for the following agencies: OSHA, MDH, OHFC, SMDA, Nurse Assistant Registry with content, time frames and location to which the report is submitted. This event is sponsored by

2016 Nursing Leadership Symposium - SESSION #3: June 7-9 External Requirements and Standards Schedule / Program Content: Tuesday, June 7, 2016 8 am On-site Registration and Continental Breakfast 8:30 am SNF Survey Preparedness and Compliance Presenter Liz Sether 10 am Minnesota Case Mix and MDS 3.0 Presenter Nadine Olness 11 am Lunch (1 hour) 12 Noon Reporting Vulnerable Adult Incidents - Presenter: Kris Lohrke 2:45 pm Understanding the Difference - License vs. Certification Presenter: Jon Lips 5 pm Adjourn Wednesday, June 8, 2016 7-8 am Continental Breakfast 8 am Nurse Assistant Registry and Education - Presenter: Bonnie Wendt 9 am Criminal Background Checks - Presenter: Michelle Klegon 11 am Lunch (1 hour) 12 Noon Survey Plan of Correction Response and Dispute Resolution - Presenter: Rob Rodè 2 pm Break (15 minutes) 2:15 pm OSHA - Presenter: Ron Anderson 3:30 pm Safe Medical Device Act - Presenter: Liz Sether Thursday, June 9, 2016 7:30 am Continental Breakfast 8 am PIPP and QIPP - Presenter: Kim Class 9 am Leveraging Clinical Information for QI Sources of Quality Indicators / Benchmarks Presenter: Patti Boller 10 am Nutrition Break (15 minutes) 10:15 am Quality and Innovation Presenter: Kathie Nichols 12 Noon Lunch (45 minutes) 12:45 pm Working with Your Medical Director Presenter: Dr. Jane Pederson 2:15 pm Adjourn

2016 Nursing Leadership Symposium - SESSION #4: July 26-28 The Leader Within: Nurse Executive Leadership Skills St. Francis Retreat Center of Little Falls, MN Moving into positions of a director of nursing or top nursing management means one will assume a key leadership role within the organization which has a direct effect on the organizational culture, work environment, client satisfaction and employee attitudes. This position requires a new set of skills in addition to clinical skills. This session is designed to develop nursing leaders management and leadership skills by assessing their own styles; making the transition to leadership; offering numerous theories of management and leadership which can be utilized in day-to-day work settings; providing ideas for building teams to accomplish organizational goals; identifying change needs; providing tips for communicating effectively with residents or clients, their families and staff; and learning to successfully cope with conflicts that naturally arise in working with people. Learning Objectives: List five strengths of your leadership style. Describe the key elements of successful communication and how effective communication styles and skills can help when dealing with conflict. Discuss what it means to develop a high performance team and how a leader can transform staff into a high performance team. Identify ways to best handle conflict or violence in the workplace or resolve disagreements. Understand leadership characteristics and how or why it is important as the nurse leader. Describe two personal or professional changes necessary for you to successfully transition to a leader. This event is sponsored by

2016 Nursing Leadership Symposium - SESSION #4: July 26-28 The Leader Within: Nurse Executive Leadership Skills Schedule / Program Content: Tuesday, July 26, 2016 8 am On-site Registration and Continental Breakfast Presenter for the day: Barry Lane 8:30 am Discovering Your Own Leadership and Management Styles Part 1 9:30 am Nutrition Break (15 minutes) 1 pm Discovering Your Own Leadership and Management Styles Part 2 Discovering Your Own Leadership and Management Styles Part 3 Wednesday, July 27, 2016 8 am Continental Breakfast Presenter for the morning: Barry Lane 8:30 am Effective Communication Styles and Skills Part 1 10:45 am Effective Communication Styles and Skills Part 2 Afternoon Facilitator: Liz Sether 1 pm Handling Conflict and Violence in the Workplace Class Exercise: Role play steps to resolve disagreements 2:45 pm Class Exercise: Establishing a Workplace Violence Prevention Program 5 pm Adjourn Thursday, July 28, 2016 7:30 am Breakfast Buffet in the Cafeteria Presenter for the Day: Liz Sether 8:30 am Tips for Successful Transition to the Role of a Professional Executive Nurse Leader / Director of Nursing 10:45 am Work-Life Experience Stories of the Journey from Staff Nurse to Nurse Leader 1 pm Transforming Staff into a High Performance Team 3 pm Adjourn

2016 Nursing Leadership Symposium - SESSION #5: August 23-25 Organizational Structures for Tomorrow s Clients and Employees - Strategic Planning St. Francis Retreat Center of Little Falls, MN The long-term care community and the profession of nursing has encouraged many changes over the last few years, such as the quality of care standards, emphasis on quality of life issues, high acuity level of residents who are admitted with more functional and complex clinical needs, and fewer qualified employee candidates. The federal OBRA regulations state: the nursing home must provide services to meet the resident s needs and be provided in such a way that the resident will attain or maintain their highest practicable, physical, mental and psychosocial well-being. Therefore, it is critical that the nursing home s delivery of care model and supporting systems will empower not only nursing, but also the interdisciplinary team to be responsive, creative and flexible in meeting resident needs and expectations. Learning Objectives: Understand organizational theory and its relationship to the delivery of care systems. Describe what a delivery-of-care model is and examples of various models that promote resident s rights and autonomy. List examples of what makes a delivery of care person-centered. Discuss how as a nurse leader you can facilitate and promote person-centered care, culture change and resident/client rights. Discuss the concepts of organizational change. Learn how to establish and implement a plan for making change. Write a 12-month planned program of performance to enable successful achievement of one s desired and visualized course of action. This event is sponsored by

2016 Nursing Leadership Symposium - SESSION #5: August 23-25 Organizational Structures for Tomorrow s Clients and Employees - Strategic Planning Schedule / Program Content: Tuesday, August 23, 2016 8 am On- site Registration and Continental Breakfast Morning Presenter: Liz Sether 8:30 am Current Delivery of Care Models and New Practice Case Studies 11:30 am *On-site Learning Tour Experience first-hand stories about valuable practices, what is working and what has been learned through challenges and efforts. Hear the story of initiating a delivery-of-care model and sustaining the philosophy and energy. Presenter: Debbie Kaspar, DON 5 pm Adjourn after evening dinner This program includes a take out lunch for the bus trip and a 15 minute nutrition break Wednesday, August 24, 2016 8 am Continental Breakfast 8:30 am Leadership Resilience in Nursing Presenter: Liz Sether Morning schedule includes a fifteen-minute break 1 pm Promoting and Facilitating Resident Rights - Presenter: Jane Brink 3 pm Adjourn to the evening session 4 pm Nursing s Future Dialogue in a nursing salon-style setting Hosted by Marie Manthey, Founder/ Owner of Creative Health Care Management 6 pm Celebration Dinner (included in registration fee) 7 pm Adjourn Minnesota nursing legend Marie Manthey, Founder/Owner of Creative Health Care Management, Primary Care Nursing Theorist and international consultant speaker conducts an evening nursing salon with symposium participants. A salon engages a group in thoughtful conversation which challenges and sometimes amazes each participant as they form and inform conversation. Participants can easily connect and share experiences in this informal stress-free setting. The sharing of information results in insights, shared wisdom, deep connectivity and exquisite understanding of the depth of values. Thursday, August 25, 2016 7:30 am Breakfast Buffet in the Cafeteria Presenter and Facilitator for the day: Liz Sether 8:30 am Pulling It Together, Making It Happen and Establishing the Course of Action for the Future 10:45 am Finalize the Written 1 Year Planned Program of Performance to Achieve the Desired and Visualized Course of Action 12 Noon Lunch (30 minutes) 12:30 pm Share Action Plans with the Participant Audience followed by Presentation of Course Completion Certificates 1:30 pm Adjourn