Berryden Mills Care Home Service 36-39 Berryden Mills Aberdeen AB25 3TE Inspected by: (Care Commission Officer) Type of inspection: Gail Harrison Unannounced Inspection completed on: 12 February 2008 1/7
Service Number Service name CS2003000243 Berryden Mills Service address 36-39 Berryden Mills Aberdeen AB25 3TE Provider Number Provider Name SP2003000018 Archway (Respite Care & Housing) Ltd Inspected By Inspection Type Gail Harrison Care Commission Officer Unannounced Inspection Completed Period since last inspection 12 February 2008 4 Months Local Office Address Johnstone House Rose Street Aberdeen AB10 1UD 2/7
Introduction Berryden Mills provides a respite and permanent care facility to a maximum of 8 adults with learning disabilities from a modern complex in the centre of Aberdeen. The service was first registered with the Care Commission on 1 April 2002. The service s stated aims and objectives are to provide or facilitate support for families using Archway services at all stages of service user s development, and to work together to provide a service that offers care and consideration for the physical, emotional and social needs of adults with a learning disability. Basis of Report Before the Inspection The Annual Return This was not applicable for this inspection. The Self-Evaluation Form This was not applicable for this inspection. Regulation Support Assessment This service was inspected after a Regulation Support Assessment (RSA) was carried out to determine the intensity of inspection necessary. The RSA is an assessment undertaken by the Care Commission Officer (CCO) which considers: complaints activity, changes in the provision of the service, nature of notifications made to the Care Commission by the service (such as absence of a manager) and action taken upon requirements. The CCO will also have considered how the service responded to situations and issues as part of the RSA. This assessment resulted in this service receiving a low RSA score and so a low intensity inspection was required as a result. The inspection was then based upon recommendations made following the previous inspection. During the inspection process This report was written following an unannounced follow up inspection undertaken on 12 February 2008 between 9am and 10am. The inspection focused on the section of The Regulation of Care (Requirements as to Care Services) (Scotland) Regulation 2002, Statutory Instrument 114 as well as elements from the following National Care Standards - Care Homes for People with Learning Disabilities. Standard 4: Your environment Standard 5: Management and staffing arrangements Time was spent in individual discussion with two carers. The Manager was on Annual Leave on the day of the inspection. There were no service users utilising the respite service on the day of the inspection. Of the four permanent service users, three were attending day care services and one had a dental appointment. Records examined during the inspection were: 3/7
- Minutes of service users meetings - Palliative care policy and procedure Thanks are due to staff for their hospitality during this short, follow up inspection. Fire Safety Issues The Fire (Scotland) Act 2005 introduced new regulatory arrangements in respect of fire safety, on 1 October 2006. In terms of those arrangements, responsibility for enforcing the statutory provisions in relation to fire safety now lies with the Fire and Rescue service for the area in which a care service is located. Accordingly, the Care Commission will no longer report on matters of fire safety as part of its regulatory function, but, where significant fire safety issues become apparent, will alert the relevant Fire and Rescue service to their existence in order that it may act as it considers appropriate. Further advice on your responsibilities is available at www.infoscotland.com/firelaw. Action taken on requirements in last Inspection Report There were no requirements made following the previous inspection. Comments on Self-Evaluation This was not applicable for this inspection. View of Service Users There were no service users in the flat during this unannounced inspection. View of Carers There were no relatives spoken with during this inspection. 4/7
Regulations / Principles National Care Standards National Care Standard Number 4: Care Homes for People with Learning Disabilities - Your Environment Strengths The flat where the four permanent service users live was examined and found to be exceptionally clean, well maintained/decorated and very homely. Service users bedrooms were noted to be personalised and individualised. Areas for Development There were no areas for development noted during this inspection. National Care Standard Number 5: Care Homes for People with Learning Disabilities - Management and Staffing Arrangements Strengths A recommendation was made following the previous inspection that palliative care training should be made available to staff. Discussion with one carer evidenced that approximately 90% of the staff group had attended a palliative training session undertaken by one of the Senior Lecturers from Roxburghe House, Aberdeen. Examination of the Organisation and Local policy on palliative care evidenced that a recommendation made following the previous inspection had been addressed. The policy included information as to how staff could access specialist palliative care advice and support. One staff member stated that the Manager would circulate a memo when any new policy or procedure had been developed. This would then be discussed in some detail during the next team meeting. Both staff spoken with advised that they had worked in the service for over two years and both loved their job. One carer spoke of very good training opportunities being available and stated that they received regular supervision. They further advised that the staff team worked extremely well together and staff meetings were held on a two weekly basis. This member of staff also spoke of the Manager as being very approachable and extremely supportive. Both staff spoke of attending a wide range of events and entertainment with service users. Examination of the minutes of service users meetings evidenced that these took place on a weekly basis. During these meetings, service users were asked what they wished to be on the food menu for the following week, what activities they wished to undertake and any concerns or questions they had. The staff advised that service users had lots of family members visiting and they could visit at 5/7
any time. They further stated that there was very good communication and professional relationships between relatives and staff. Areas for Development There were no areas for development noted during this inspection. 6/7
Enforcement There has been no enforcement action against this service since the last inspection. Other Information There were no other issues discussed during this inspection. Requirements Recommendations Gail Harrison Care Commission Officer 7/7