Western New York Bridging Gaps in Care for the Medicaid Population

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Western New York Bridging Gaps in Care for the Medicaid Population Sponsored by the Health Foundation for Western and Central New York and the P2 Collaborative of Western New York Dennis R. Horrigan, President and CEO Michael Edbauer, DO, Chief Medical Officer

Community Partners of WNY Executive Governing Board Peter Bergmann Michael Edbauer, DO Dennis Horrigan Christopher Kerr, MD Joyce Markiewicz Mark Sullivan Bruce Nisbet Michael Osborne Bart Rodrigues Edward Stehlik, MD Grace Tate Dennis Walczyk Betsy Wright

Community Partners of WNY Leadership Team: Dennis Horrigan, President and CEO, Catholic Medical Partners Michael Edbauer, DO, CMO Catholic Health Carlos Santos, MD, CMO Community Partners of WNY Rachael Nees, Director of Grants, Catholic Health Thomas Schifferli, DSRIP Interim Director Patti Podkulski, Director of Medical Policy and Accreditation Dapeng Cao, PhD, Manager of Healthcare Analytics Sarah Cotter, Director of Clinical Transformation Peggy Smering, Director of Care Management Cara Petrucci, Student

Community Partners of WNY PPS Organizational Structure: NYSDOH Sisters of Charity Hospital Project Advisory Committee Executive Governance Body Catholic Medical Partners Project Management Financial Governance Clinical Governance Data Governance Project Leadership 1 to 10

CPWNY DSRIP Project Plan Award Agreement Period: April 1, 2015 December 31, 2020 Award Amount: $92,253,402 Population: 85,385 At Higher Risk 6% 4% Guaranteed Guaranteed: $23,856,680 25.86% At Risk: $59,298,605 64.28% At Higher Risk: $9,098,118 9.86% 26% Safety Net Equity Guarantee 47% 17% Safety Net Equity Performance Net Project Valuation Net High Performance Fund (3%) Additional Performance Fund (State Only) At Risk

Valuation and Payment Valuation Bucket Amount At Risk Measurement Safety Net Equity Guarantee # of Payments $23,856,680 N N/A 5 Amount & Timing 5 equal annual payments, DY1 paid in June 2015 Safety Net Equity Performance Net Project Valuation $43,394,151 Y $15,904,454 Y CPWNY reporting & performance, Domain 1-4 metrics 10 11 Semi-annual in DY1-DY5, various amount, first payment Jan 2016 3 payments in DY1, semi-annual in DY2-DY5, various amount Net High Performance Fund (3%) $5,062,760 Y CPWNY exceptional performance, metrics unknown 4 4 annual payments in DY2-DY5, on TBD date, unknown amount Additional Performance Fund (State Only) $4,035,358 Y NYS overall performance, metrics unknown 5 5 annual payments in DY1-DY5, on TBD date, unknown amount

Community Partners of WNY Region

Serving the Medicaid Population Provider Types: Primary Care Specialists Hospitals Clinics Health Home Care Management Behavioral Health Substance Abuse Skilled Nursing Nursing Homes Pharmacy Hospice Community Based Organizations Number Patients Served: Highest Lowest

Bridging the Gaps in Care Goal: Reduce health disparities in the Medicaid population in Western New York Objectives: 1. Reduce unnecessary hospital utilization by 25% over the next five years 2. Improve health status by demonstrating improved preventative care and management of chronic health conditions

DSRIP Grant Structure Governance Financial Sustainability Cultural Competency Workforce Practitioner Engagement IT Systems and Processes Performance Reporting Population Health Management Clinical Integration 2.a.i 2.b.iii 2.b.iv 2.c.ii 3.a.i 3.b.i 3.g.i 3.f.i 4.a.i 4.b.i

DSRIP Annual Performance Funds Ratios by Domain Metrics

Community Partners / Millennium Collaboration 1. Joint Community Needs Assessment 2. Six common initiatives 3. Collaborative work on interoperability with HealtheLink 4. Dr. Edbauer and Dr. Billittier meeting regularly to identify opportunity to maximize success in Western New York

Medicaid versus Commercial Admissions Medical Admissions Preventable Admissions Substance Abuse Admissions Mental Health Admissions Preventable Readmissions 7.6 1.7 8.7 2.4 7.4 2.1 5.7 22 19 48 Commercial Medicaid *Admissions per 1,000 Source: Health Plan actuarial data (2014)

Medicaid versus Commercial Emergency Department Visits Medicaid Commercial 598 *Admissions per 1,000 127 ED Visits Source: Health Plan actuarial data (2014)

Annual WNY Medicaid Utilization Potentially Preventable ED Visits 113,089 Preventable ED Visits for Diabetes, COPD, and Cardiac Conditions 79,674 Medicaid Patients without a PCP visit 129,306 Source: NYS Department of Health ED PPV by County (2012), total from Erie, Niagara, and Chautauqua.

60% 50% Medicaid Population Accounts for Almost Half of all ED Use 40% 30% 20% 10% 45.4% 39.2% 48.4% 0% Erie Niagara Chautauqua Source: SPARCS outpatient data (2013)

CPWNY DSRIP Initiatives 2.a.i Create Integrated Delivery Systems that are focused on Evidence-based Medicine and Population Health Management (11 Domain 1 Metrics) Example: Ensure patients receive appropriate health care and community support, including medical and behavioral health, post-acute care, long term care and public health services. 2.b.iii Emergency Department triage for at-risk patients (5 Domain 1 metrics) Actively Engaged is defined as: The number of participating patients presented at the ED and appropriately referred for medical screening examination and successfully redirected to PCP as demonstrated by a connection with their Health Home care manager for a scheduled appointment. 2.b.iv Care transitions model to reduce 30-day readmission for chronic health conditions (7 Domain 1 Metrics) Actively Engaged is defined as: The number of participating patients with a care transition plan developed prior to discharge who are not readmitted within that 30- day period. 2.c.ii Expand usage of telemedicine in underserved areas to provide access to otherwise scarce services (7 Domain 1 Metrics) For this project, Actively Engaged is defined as: The number of participating patients who receive telemedicine consultations

CPWNY DSRIP Initiatives 3.a.i Integration of primary care and behavioral health services (4 Domain 1 Metrics) Actively Engaged is defined as: The total of patients engaged per each of the three models in this project, including: A. PCMH Service Site: Number of patients screened (PHQ-9/SBIRT) B. Behavioral Health Site: Number of patients receiving primary care services at a participating mental health or substance abuse site. C. IMPACT: Number of patients screened (PHQ-9/SBIRT). 3.b.i Cardiovascular Health- Evidence-based strategies for disease management in high-risk affected populations (20 Domain 1 Metrics) Actively Engaged is defined as: The number of participating patients receiving services from participating providers with documented self-management goals in medical record (diet, exercise, medication management, nutrition, etc.) 3.f.i Increase support programs for maternal and child health through the Nurse Family Partnership Model (4 Domain 1 Metrics) Actively Engaged is defined as: The number of expecting mothers and mothers participating in this program. 3.g.i Integration of palliative care into the PCMH model (6 Domain 1 Metrics) Actively Engaged is defined as: The number of participating patients receiving palliative care procedures at a participating sites, as determined by the adopted clinical guidelines.

CPWNY DSRIP Initiatives 4.a.i Promote mental, emotional and behavioral (MEB) well-being in communities No Domain 1 Metrics or Patient Engagement numbers 4.b.i Promote tobacco use cessation, especially among low SES populations and those with poor mental health No Domain 1 Metrics or Patient Engagement numbers

Project Organizational Overall AV Evaluation Matrix Organizational AVs (Work streams) carry across all projects Domain 2 and 3 Projects: up to 7 AVs per reporting period based on Project Implementation Speed Domain 4 projects: 5 AVs in every period AV Category DY1 Q2 2.a.i 2.b.iii 3.a.i 3.b.i 4.a.i DY2 Q4 DY1 Q2 DY2 Q4 DY1 Q2 DY2 Q4 DY1 Q2 DY2 Q4 DY1 Q2 DY2 Q4 Governance 1 1 1 1 1 1 1 1 1 1 Workforce 1 1 1 1 1 1 1 1 1 1 Cultural Competency / Health Literacy 1 1 1 1 1 1 1 1 1 1 Financial Sustainability 1 1 1 1 1 1 1 1 1 1 Quarterly Progress Reports/Project Budget/Flow of Funds 1 1 1 1 1 1 1 1 1 1 Patient Engagement Speed 1 1 1 1 1 1 1 1 N/A N/A Project Implementation Speed N/A 1 N/A 1 N/A 1 N/A 1 N/A N/A Total Possible AVs 6 7 6 7 6 7 6 7 5 5

Crimson Population Health Key Capabilities Data Normalization and Aggregation Population Identification and Stratification Proactive Patient Care Management Performance Reporting and Contract Management Normalize claims and clinical data from disparate source systems Match patients and providers across episodes and care settings Attribute patients to providers Stratify populations using Milliman predictive modeling Identify high-risk patients and chronic condition care gaps using both clinical and claims data Surface significant and actionable populationlevel opportunities using Milliman s engineered benchmarks and algorithms Monitor Utilization, customize care plans, execute targeted outreach and engage patients Coordinate crosscontinuum care management Leverage community resources Measure impact of interventions on quality, avoidable costs Track and enforce performance by physicians, groups, practices, networks Monitor patient adherence Inform contract negotiations with payers for additional populations

DSRIP HIT (Direct) Infrastructure

CMP/CHS Population Health Information System Acute LTC HC Service Lines ACO Hospitals Data Sources Physicians Population Health Organization HIE, Health System, ACO, Health Plan Clinical Portal HISP Patient Portal Non-ACO Practitioners RHIO HISP Data Sources Hospital Lab X-ray Rx CCDA/CCD Health Home GSI Crimson Reports & Analytics Patient Engagement DIRECT (Secure) Message Data: Push, Pull, and/or Query