Improving Prevention Measures through HIT Looking Forward. Presenters: Jerri Hiniker, Program Manager Jane McGrath, Program Manager

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Improving Prevention Measures through HIT Looking Forward Presenters: Jerri Hiniker, Program Manager Jane McGrath, Program Manager Date: Wednesday, July 16, 2014 Objectives Learn successful methods to improve prevention quality measures Hear actual clinic stories and examples of how to improve quality measures from participating clinics Discover upcoming opportunities to participate in future collaboratives related to quality improvement, Meaningful Use and PQRS reporting (Source: http://www.mountcarmelhealth.com/medical-education/physicianplanning-faculty-resources/how-to-write-cme-objec-2.html, 10/5/10) 1

Learn successful methods to improve prevention quality measures 2 How? Stratis Health, Medicare Quality Improvement Organization for Minnesota North Dakota Health Care Review Inc. (NDHCI), Medicare Quality Improvement Organization for North Dakota REACH, Regional Extension and Assistance Center for HIT for Minnesota and North Dakota Prevention Learning and Action Network (LAN) 3

Collaboration NDHCRI, Stratis Health, REACH Wisconsin (METASTAR), South Dakota (SDFMC), and Iowa (Telligen) all Medicare Quality Improvement Organizations Minnesota Community Measurement, Aligning Forces for Quality, American Cancer Society Medicare & Medicare Incentive Programs Providers & Practices 4 Using Health Information Technology to Improve Quality 5

Topics Clinical Decision Support Shared Decision Making Patient Engagement Series Quality Measures and Reporting Cardiac, Colon Cancer, Million Hearts 6 Topics (cont.) ACOs, PCMH Stage 1 & 2 Meaningful Use requirements Health Information Exchange 7

Hear actual clinic stories and examples of how to improve quality measures from participating clinics 8 Hypertension initiative through ASTHO Grant

Deer River Protocol for Home Blood Pressure Monitoring Program-Patient instructions on Home Blood Pressure Monitoring Deer River Protocol for Home Blood Pressure Monitoring Program-Checklist for patients newly enrolled in the program EHR-We have incorporated our Home Blood Pressure Monitoring Program into our EHR in several ways, including: 1. Upon set-up, identifying the patient as a home blood pressure monitor user. 2. Entering the home blood pressures into the EHR after completion of the program. 3. Using the home blood pressures to identify if a treatment regimen needs to be changed/adjusted and creating an easy access point for anyone needing the results by utilizing EHR. A provider saw a 71 year old female, who had never taken any prescription medication in her life. During the visit she was diagnosed with hypertension. She told the provider that she was not going to take any medication, because she didn t trust medication. The patient was educated on the damage high blood pressure could do to her body. I offered her to try the clinics new home blood pressure monitoring program that would allow her to take her blood pressure at home. Once completing more education with the patient, she finally agreed to take the blood pressure machine home. After a few days of taking her blood pressure at home 3 times a day and observing her elevated blood pressures, the patient brought back the monitor and wanted to start a blood pressure medication. After taking her medication for a week and tracking her blood pressure at home, she is taking her medication every day. A 45 year old female that has been treated in the clinic for hypertension, but her BP readings were erratic. We sent her home with a BP monitor kit. The first 2 weeks her results showed, out of 34 BP readings 31 of them were hypertensive, ranging from 128-171 over 73-125. There was a adjustment of her medication and monitored her BP at home for another 2 weeks. This time, out of 63 readings 42 were hypertensive, ranging from 118-158 over 69-114. There was another medication adjustment and monitored her BP at home for another 2 weeks. Now her readings showed, out of 52 readings 19 were hypertensive ranging from 116-150 over 68-100. One more medication adjustment and monitored it at home for 2 more weeks. Out of 38 readings there were 0 that were hypertensive. Success! We originally had approximately 5 home blood pressure machines. We now have about 25 machines, with machines located in each of our locations (Remer, Grand Rapids, Deer River). Many providers are on board with the process, with the Deer River clinic not having enough machines many times. We have a waitlist! Also, we have incorporated teaching at the initiation of the program, to include healthy lifestyle changes. We are looking at taking this Essentia Health Wide in the future, with the process for this being completed currently.

-Adam Thayer, RN Clinic Nurse Supervisor Adam.thayer@Essentiahealth.org or 218-246-4089. -Tammy Bartch, LPN Tammy.bartch@essentiaHealth.org or 218-246-7348. 13

Referral Process 14 -Add template into EHR -Keep it brief Create workflow 15

Update sent prior to 30 day f/u visit. Prepares PCP for visit. 16 HTN Outreach/Patient Support Were you able to fill your prescription? Yes No, due to.. If so, have you been able to take your medication as directed by your provider? Yes No, due to.. What other lifestyle changes have you began to make to improve your blood pressure? Decreased sodium intake Eating more fruits and vegetables Increased level of exercise Decrease or d/c caffeine Decreasing stress Drinking less alcohol Tobacco cessation or considering quitting none Other.. How often do you monitor your blood pressure? (Coach will document BP given by patient) Daily 1-3x per week 4-6x per week Monthly I don t On a scale of 0-10, how important is it you to make healthy lifestyle changes to improve your blood pressure? 17

Health Coaching Outcomes To Date: - Lost nearly 40 lbs. - BP well controlled 18 Coaching Outcomes 19

Dan F. Schletty Health and Wellness Coach DSchletty@riverwoodhealthcare.org 20 Discover upcoming opportunities to participate in future collaboratives related to quality improvement, Meaningful Use and PQRS reporting 21

Coming Soon Collaboratives and Learning and Action Network (LAN) opportunities Chronic Disease Prevention Cardiac Diabetes Health Information Technology Meaningful Use PQRS reporting 22 Future Topics? 23

Topic Format Speakers Reporting Quality Measures? Transitions of Care? Stage 3 MU? Learning from Peers? Conference Call/In Person? 24 Q&A 25

Contacts Judy Beck jbeck@ndhcri.org Phone: 701-852-4231 Jerri Hiniker, BSN, RN, CPEHR jhiniker@stratishealth.org Phone: 952-853-8540 26 Stratis Health is a nonprofit organization that leads collaboration and innovation in health care quality and safety, and serves as a trusted expert in facilitating improvement for people and communities. Thank You! Prepared by Stratis Health, the Medicare Quality Improvement Organization for Minnesota, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 10SOW-C9-14-21 071514